Best Conversational Marketing Software - Page 10

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 362

Category Stats (Oct 2026)

  • Average Rating: 4.57/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Freshmarketer (+1.72%) - Among all products in this category, Freshmarketer recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,900+ Authentic Reviews
  • 362+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Podium, Storylane, Exceed.ai, and SalesCaptain.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=storylane&focus%5B%5D=exceed-ai&focus%5B%5D=salescaptain-inc-salescaptain)

Rasa

Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scale. Combining pro-code and no-code options, our platform allows cross-team collaboration for smarter and faster AI assistant building to accelerate time-to-value significantly. Our unique approach transparently leverages an LLM-native dialogue engine that makes Rasa a reliable and innovative partner for enterprises seeking to significantly enhance their customer interactions with seamless conversational experiences. Rasa provides the data privacy, security, and scalability our Fortune 500 enterprise customers need.

Average Rating: 4.0/5.0

Total Reviews: 11

How Do G2 Users Rate Rasa?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.1/10)

Who Is the Company Behind Rasa?

  • Seller: Rasa
  • Year Founded: 2016
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    196 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 82% Small, 18% Large

What Are Recent G2 Reviews of Rasa?

What Are G2 Users Discussing About Rasa?

Recart

Using Recart, e-commerce businesses can grow their SMS and Messenger lists 20x faster and cheaper. Send personalized, conversational messages at every stage of the customer journey: abandoned cart, receipts, shipping notifications, product recommendations, and one-off promotions with almost 100% open and 30%+ engagement rates. Be part of those 150,000 e-commerce brands that saw 20x average return on their investment.

Average Rating: 4.3/5.0

Total Reviews: 6

How Do G2 Users Rate Recart?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Recart?

  • Seller: ReCart
  • Year Founded: 2003
  • HQ Location: Beeston, GB
  • Twitter: @Recartapp
    1,535 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Are Recent G2 Reviews of Recart?

What Are G2 Users Discussing About Recart?

Threekit

Threekit is an AI-native CPQ (Configure Price Quote) and sales agent platform that helps manufacturers simplify the process of configuring, quoting, and selling complex products. It is designed for B2B sales teams, dealers, and end customers who need to move from a large, configurable product catalog to a valid quote without manual back-and-forth. The platform includes two primary agents. The AI Quote Agent for CPQ accepts inputs in multiple formats, including voice memos, photos, specifications, RFPs, and natural language text, and generates a fully configured, rule-compliant quote in seconds. The Web Leads Agent engages inbound website visitors, qualifies buyer intent, and routes prospects to self-serve quoting, a dealer, or a sales representative based on fit. Threekit also provides an agentic visual configurator with real-time 3D product rendering and augmented reality, rule-based configuration that enforces complex product constraints without manual validation, and real-time pricing calculations against price books and margin rules. The platform integrates with existing enterprise systems including Salesforce CPQ, Oracle CPQ, Infor CPQ, Configure One, SAP, ERP, OMS, PIM, CRM, and B2B commerce platforms. It passes structured output directly to these systems without requiring re-keying of data. Target industries include manufacturing sectors such as building materials, doors and windows, furniture, AV equipment, heavy equipment, medical devices, and industrial automation. The platform is available on web, via API, and through multi-channel deployment options including standalone portals, embedded sales tools, or company websites. Threekit is ISO 27001 certified and delivers governed AI recommendations with no hallucinated outputs. It deploys in 90 days alongside existing systems without requiring data migration.

Average Rating: 4.4/5.0

Total Reviews: 63

How Do G2 Users Rate Threekit?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Threekit?

  • Seller: Threekit
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Ontario, Canada
  • Twitter: @threekit
    998 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Furniture, Retail
  • Company Size: 51% Small, 32% Medium

What Are Recent G2 Reviews of Threekit?

What Are G2 Users Discussing About Threekit?

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Alphie

95% of qualified visitors leave a B2B website without converting. The traffic is paid for, the buyers are real, and most of them never fill in a form. Alphie is an AI-native inbound engagement platform built to work on exactly those visitors. Identify and score. The second a visitor lands, Alphie identifies the company they come from, enriches it (industry, size, revenue, funding stage, location) and scores it against your Ideal Customer Profile. Personalize and engage. As intent builds, the chat widget opens with questions and content picked for that company and the page they are on -- a case study on the product page, a pricing guide on /pricing. The AI assistant answers from your own knowledge base and playbooks, qualifies the conversation, and books meetings. Hand off to a human. When a high-ICP account is active, your team gets a Slack alert with the full dossier: firmographics, pages viewed, time on site, the questions shown and clicked. One click drops a rep into the live chat. Follow up automatically. If the visitor leaves without converting, Alphie finds the decision-makers at that company and runs a personalized warm outbound sequence by email and LinkedIn. It can send on its own or queue every email for your approval. Built for compliance. Identification is company-level only, runs on US traffic only, and honors Global Privacy Control automatically. Alphie acts as a service provider under CCPA/CPRA and does not retain visitors' IP addresses. Setup. One script tag. Connects to Slack, HubSpot, Salesforce, Attio and Airtable, with a REST API for anything else. Who it's for: B2B SaaS companies with meaningful inbound traffic that want to convert more of it without adding headcount. Built by Yura Riphyak (YC W18) and Olena Vozna.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Alphie?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Alphie?

  • Seller: Alphie
  • Year Founded: 2025
  • HQ Location: San Francisco, CA, United States
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Alphie?

Enterprise Chatbot Platform

An easy-to-use platform that helps brands develop smart chatbots to attract and retain customers. With this platform, you can automate and scale consumer interactions on the most popular messaging channels without hiring an army of agents. The biggest advantage of our solution is that ​​you can start small with a DIY chatbot but grow limitless with our development support. Connect a bot to Facebook, WhatsApp, Instagram, or other channels, integrate any software, train a chatbot with ease, add multiple languages and analyze its performance - make it happen with BotsCrew. Start innovating now!

Average Rating: 4.8/5.0

Total Reviews: 12

How Do G2 Users Rate Enterprise Chatbot Platform?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)

Who Is the Company Behind Enterprise Chatbot Platform?

  • Seller: BotsCrew
  • Year Founded: 2016
  • HQ Location: London, UK
  • Twitter: @Bots_Crew
    331 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About Enterprise Chatbot Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the 24/7 support from BotsCrew, appreciating the responsive assistance during setup and customization.
  • Users value the excellent customer support from BotsCrew, enhancing their experience and ensuring successful implementation.
  • Users appreciate the customizability of the Enterprise Chatbot Platform, which allows tailoring solutions to specific business needs effortlessly.
  • Users appreciate the customization options of the Enterprise Chatbot Platform, enhancing its relevance to specific business needs.
  • Users highlight the ease of use of the Enterprise Chatbot Platform, enabling quick setup and immediate value.
Cons
  • Users find some advanced configuration options overwhelming, but support from BotsCrew alleviates the complexity.
  • Users feel the learning curve can be overwhelming initially, though support from the team helps ease the process.

What Are Recent G2 Reviews of Enterprise Chatbot Platform?

What Are G2 Users Discussing About Enterprise Chatbot Platform?

FullContext.ai

Your AI-Powered SDR for chat & content. FullContext's Buyer Copilot, is an AI-powered chat experience that simultaneously surfaces content to drive pipeline, accelerate revenue, and discover new levels of buyer insights. Led by co-founders of Outreach.io, FullContext aims to streamline revenue operations between sales, marketing, and go-to-market (GTM) teams. In the current marketplace, buyers spend a substantial amount of time exploring websites, reading marketing materials, and evaluating vendors independently. Recognizing this trend, along with the growing preference among buyers for a sales rep-free experience, FullContext developed the Buyer Copilot to enhance buyer autonomy and engagement. The advancement of this technology is allowing current customers to unlock previously undiscovered insights by analyzing the conversation history and how customers engage with what were previously downloadable resources like PDFs, ebooks, whitepapers, and webinars, etc. The Buyer Copilot automates customer interactions, delivers personalized product demos, and qualifies leads with minimal human intervention, enabling GTM teams to concentrate on high-value activities, and equipping sales teams with insights to win more deals at the right time. This advanced tool comes equipped with real-time analytics, adaptive learning capabilities, and seamless CRM system integration, ensuring it can be easily adopted by businesses looking to scale their sales efforts effectively. With the launch of the Buyer Copilot, FullContext sets a new standard in GTM automation, helping B2B businesses of all sizes enhance efficiency and drive growth. Our vision is to lead the development of a more intuitive and intelligent GTM process, empowering companies to achieve more with less. For more information about FullContext and to schedule a demo of the Buyer Copilot, please visit www.fullcontext.ai.

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate FullContext.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind FullContext.ai?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About FullContext.ai?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of FullContext.ai, allowing for seamless team customization and improved sales efficiency.
  • Users praise the data-driven insights of FullContext.ai, significantly enhancing lead engagement and conversion rates.
  • Users value the customization options in FullContext.ai, significantly enhancing their team's sales efficiency and engagement strategies.
  • Users value the AI-driven insights of FullContext.ai, enhancing sales efficiency and transforming customer engagement strategies.
  • Users commend data-driven insights from FullContext.ai, enhancing sales efficiency and improving conversion rates significantly.

What Are Recent G2 Reviews of FullContext.ai?

Hoory AI

Hoory AI is an all-in-one platform for customer support automation designed to provide 24/7 streamlined customer communications for businesses of all sizes. Hoory AI provides Live Chat, AI Assistant, Chatbot Builder, Call Center, and many other solutions to enhance support operations and boost customer satisfaction. By leveraging conversational AI, machine learning, and natural language processing, Hoory AI automates repetitive support tasks and delivers instant, personalized responses. Pricing starts at just $6 per user per month. Key Features Omnichannel Inbox - Manage and track all customer interactions from a single dashboard - Allow your agents to seamlessly take over conversations from your AI assistant - Access detailed customer conversation histories and data, including contact information, location, and other identifiers - Filter conversations by tags, status, assignees, location, and more - Organize conversations efficiently by adding tags and notes Multilingual Support - Working in a multilingual market? Let Hoory AI conquer language and cultural barriers with ease - Provide multilingual text and audio support in over 120 languages - Simply train your assistant in one language, and it will seamlessly respond to customers in their preferred language, ensuring smooth and effective communication every time. Training in Real Time - Easily train your AI assistant to provide accurate and efficient support to your customers - Make conversations more interactive and purposeful by adding buttons, links and images Team Collaboration - Invite team members to utilize your AI assistant together and support customers collaboratively - Manage individual permissions and assign specific tasks to the right agents Customizable Widget - Style Hoory AI to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme Automation - Define rules and execute automated tasks to improve your workflow Analytics - Get insightful reports to achieve a deeper understanding of customer behavior

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate Hoory AI?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Gathering: 9.2/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Hoory AI?

  • Seller: Hoory.com
  • Year Founded: 2019
  • HQ Location: Glendale, US
  • Twitter: @hoory_com
    87 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Do G2 Reviewers Say About Hoory AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate Hoory AI for its communication improvement, enhancing customer interactions and optimizing engagement strategies effectively.
  • Users value the personalized recommendations from Hoory AI, enhancing strategy optimization and client results.
  • Users find that Hoory AI offers effective automation, simplifying customer communications and streamlining repetitive tasks.
  • Users love the easy chatbot development with Hoory AI, enhancing customer support with tailored knowledge bases.
  • Users value Hoory AI for its easy and efficient communication, enhancing customer interactions and lead generation.
Cons
  • Users experience occasional connectivity issues during high call usage, impacting overall functionality and integration with third-party software.

What Are Recent G2 Reviews of Hoory AI?

LiveWorld Facebook Messenger Software

LiveWorld is a trusted partner to the world's largest brands, including the number-one companies in retail, CPG, pharmaceutical, and financial/travel services. The LiveWorld solution provides brands a competitive advantage through management of user content in sheer volume, resulting in amplified brand presence, and proven to improve social media marketing and increase customer loyalty.

Average Rating: 3.3/5.0

Total Reviews: 3

How Do G2 Users Rate LiveWorld Facebook Messenger Software?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 7.5/10 (Category avg: 8.5/10)

Who Is the Company Behind LiveWorld Facebook Messenger Software?

  • Seller: LiveWorld
  • Year Founded: 1996
  • HQ Location: Campbell, US
  • Twitter: @LiveWorld
    6,928 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    184 employees on LinkedIn®
  • Ownership: OTCMKTS: LVWD

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of LiveWorld Facebook Messenger Software?

What Are G2 Users Discussing About LiveWorld Facebook Messenger Software?

Navu

Navu is the AI companion built specifically for business websites. It lives directly on your site as a smart, self-serve sidebar that helps buyers get the answers they need, explore your product, and convert without ever filling out a form or waiting to talk to sales. Today’s buyers want to do their own research and move at their own pace. Navu makes that easy by transforming your existing content into a guided experience that’s fast, helpful, and always relevant. Installing Navu takes just a few minutes. With a simple line of code, it becomes part of your website and immediately begins pulling from your product pages, blog posts, PDFs, and other resources. When a prospect lands on your site, Navu uses AI to understand what they’re looking for and offers personalized guidance in real time. Whether someone is comparing solutions, evaluating features, or learning about integrations, Navu makes sure the most relevant content is right at their fingertips. Unlike traditional chatbots, Navu isn’t there to gatekeep or follow a rigid script. It acts more like a product-savvy teammate, guiding buyers through their journey and pointing them to high-value actions like booking a demo, downloading a case study, or starting a free trial. It is designed to support real buying intent and help visitors take confident steps toward conversion. For marketing teams, Navu is also a powerful source of insight. It shows you what buyers are searching for, which content performs best, and where engagement is falling short. These analytics help you fine-tune messaging, identify content gaps, and improve the experience continuously without needing more tools or manual tagging. Navu is built to be turnkey and lightweight. It works with any CMS or tech stack, requires zero ongoing engineering effort, and automatically gets smarter as you update or add new content. There is no need for a redesign or a new funnel strategy. Navu helps the content you already have work harder, right where buyers are looking. For companies who want to meet buyers on their terms and drive more pipeline from their website, Navu is a simple, effective way to modernize the experience and turn interest into action.

Average Rating: 4.8/5.0

Total Reviews: 4

How Do G2 Users Rate Navu?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Navu?

  • Seller: Navu
  • Year Founded: 2023
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small

What Do G2 Reviewers Say About Navu?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of integration and excellent customer support of Navu, making their experience seamless and efficient.
  • Users commend Navu's exceptional customer support, appreciating quick responses and effective assistance for their needs.
  • Users find Navu's ease of use exceptional, appreciating its quick integration and clear, helpful responses for customers.
  • Users find easy setup with Navu essential, allowing quick integration and effortless launching of chatbots.
  • Users value Navu for its efficiency in reducing customer service volume while providing clear, helpful educational content.
Cons
  • Users note a steep learning curve with Navu, finding its backend unintuitive and needing better training resources.
  • Users find the difficult learning curve with Navu challenging, wishing for a more intuitive training interface.
  • Users find the difficult navigation of Navu challenging, especially when managing subscriptions and accounts.
  • Users find the limited features of Navu restrict their efficiency and integration with other platforms like Shopify.
  • Users find the backend not intuitive, requiring training and causing issues like accidental account creation.

What Are Recent G2 Reviews of Navu?

Octane AI

Octane AI is an easy way to create a bot and engage your customers and audience via messaging.

Average Rating: 4.2/5.0

Total Reviews: 9

How Do G2 Users Rate Octane AI?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.1/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Octane AI?

  • Seller: Octane AI
  • Year Founded: 2016
  • HQ Location: San Francisco, CA
  • Twitter: @OctaneAI
    10,364 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 89% Small, 11% Large

What Are Recent G2 Reviews of Octane AI?

What Are G2 Users Discussing About Octane AI?

Pendula

Pendula is an enterprise customer engagement platform designed to help organisations maximise Customer Lifetime Value and foster stronger connections with their audience. By focusing on "moments that matter," Pendula enables businesses to engage customers in a personalised way, optimising conversion rates and enhancing the overall experience across every touchpoint. This platform is especially beneficial for businesses aiming to streamline communication processes without requiring extensive technical knowledge. With no coding skills necessary, Pendula supports automated and personalised two-way communication across multiple channels, including mobile, SMS, email, social messaging, and even fax. Now with RCS (Rich Communication Services) as a new channel, Pendula’s platform provides even more flexibility, allowing customers to receive interactive, media-rich messages on compatible devices. This channel range ensures that customers receive messages at their convenience, regardless of location or preferred method of communication, and supports an omnichannel marketing approach. Pendula’s robust suite of engagement and workflow automation tools empowers organisations to understand and respond to customer behaviour effectively. Key features include real-time analytics, omnichannel engagement across mobile, in-app, and web platforms, and a user-friendly interface that enables rapid campaign creation and delivery. Pendula also integrates seamlessly with over 80 systems via a rich API and native-built integrations, making it adaptable to various organisational needs. Pendula’s advanced Intelligence Suite brings new dimensions to customer engagement with the use of Artificial Intelligence (AI), offering tools such as sentiment analysis, data classification, and categorisation. This suite enables businesses to gain deeper insights into customer preferences, attitudes, and needs, providing critical intelligence that allows organisations to deliver timely and relevant content tailored to their audience. By leveraging these insights, businesses can anticipate customer behaviours and respond in a proactive and personalised way, enhancing engagement across the customer journey. Pendula’s criteria segmentation and event-based flows give businesses granular control over their communication strategies. This means organisations can drill down within a flow, enabling the creation of targeted customer journeys that respond to specific customer segments. By tailoring messages to unique audiences based on behaviours, attributes, or past interactions, Pendula empowers businesses to ensure the right message reaches the right person at the right time. This degree of customisation is essential for driving meaningful engagement, as customers increasingly expect brands to interact with them in ways that are personalised and relevant. Moreover, Pendula’s workflow automation capabilities enable seamless updates to billing systems, CRM, and other source data, automatically triggering next best actions based on customer interactions. By integrating directly with platforms like Salesforce and Zuora, Pendula ensures that every customer interaction is seamlessly linked to relevant data, providing a comprehensive view of each customer’s journey. This unified data stream supports informed decision-making and allows businesses to optimise their engagement strategies over time. Trusted by clients such as Shippit, amaysim, Origin Energy, and the University of London, Pendula has demonstrated its ability to elevate customer engagement strategies across diverse industries.

Average Rating: 4.5/5.0

Total Reviews: 25

How Do G2 Users Rate Pendula?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Lead Gathering: 6.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Pendula?

  • Seller: Pendula
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Surry Hills, New South Wales
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications
  • Company Size: 64% Medium, 24% Small

What Do G2 Reviewers Say About Pendula?

AI-generated summary from verified user reviews

Pros
  • Users find Pendula's ease of use and intuitive design enhances client connections and supports seamless customer journeys.
  • Users value the automation ease of Pendula, allowing efficient setup and management of customer communications.
  • Users rave about the exceptional customer support from Pendula, ensuring timely assistance throughout the setup process.
  • Users laud Pendula for its seamless integrations, facilitating smooth data orchestration across multiple systems and touchpoints.
  • Users value easy integration with Salesforce, enhancing workflow efficiency and communication in their daily operations.
Cons
  • Users note missing features, particularly in bulk messaging and SMS limitations, affecting overall usability and communication.
  • Users face limitations in chat functionality, such as a single mobile number and inability to manage SMS interactions effectively.
  • Users note UI shortcomings and desire smoother integrations and advanced features for improved functionality in Pendula.
  • Users note a significant learning curve with Pendula, although ample support and guides are available for assistance.
  • Users experience limited reporting visibility for complex journeys and face restrictions on SMS functionalities in Pendula.

What Are Recent G2 Reviews of Pendula?

What Are G2 Users Discussing About Pendula?

Pipes.ai

Pipes.ai helps businesses turn leads into real conversations—fast. Our AI-driven platform automates outbound calls and SMS, ensuring potential customers connect with your team at the right time. Whether you're looking to boost conversions, reduce lead waste, or improve customer retention, Pipes.ai keeps engagement running 24/7 with intelligent automation and real-time insights.
 Key Features: AI-Driven Calls and SMS: Pipes.ai utilizes advanced AI to automate inbound phone calls and text messages, delivering personalized content that resonates with each lead, with a warm transfer to your sales team. Continuous Engagement: Operating around the clock, the platform ensures that no opportunity is missed, engaging leads and customers at optimal times to enhance conversion rates. Enhanced Customer Journeys: Beyond initial contact, Pipes.ai employs intelligent follow-up strategies to nurture leads through the sales funnel, fostering long-term customer relationships. Compliance and Accuracy: With built-in lead verification and adherence to regulations like the Do Not Call (DNC) list, Pipes.ai maintains high standards of compliance, ensuring outreach efforts are both effective and lawful. Seamless Integrations: The platform effortlessly integrates with existing CRM and marketing tools, providing a cohesive workflow that enhances operational efficiency. Pipes.ai not only enhances customer engagement but also streamlines operations by reducing unproductive interactions, allowing sales teams to focus on higher-value opportunities. The implementation of this Voice AI service has led to significant outcomes, including: Cost Efficiency: Achieving up to 70% lower costs with greater savings potential as call volumes scale. Increased Conversion Rates: Realizing a 10-15% increase in conversion rates overall, despite a 30% reduction in calls, thereby improving conversion while maximizing efficiency. Reduced Opt-Out Rates: Experiencing a 30-40% reduction in opt-out rates, directly improving customer engagement. Pipes.ai optimizes every interaction, focusing on the full customer journey to achieve remarkable efficiency at scale without compromising the customer experience. This holistic approach enables businesses to automate customer interactions and optimize lead conversions, overcoming challenges like slow follow-ups, high operational costs, and repetitive tasks—freeing up resources for more impactful, value-driven work through innovation and scalable AI solutions.
 Empower your team with Pipes.ai's AI-driven platform to transform lead conversion and customer retention, ensuring that every interaction is timely, personalized, and effective.

Average Rating: 4.9/5.0

Total Reviews: 31

How Do G2 Users Rate Pipes.ai?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Lead Gathering: 5.6/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.2/10 (Category avg: 8.7/10)
  • Analytics: 7.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Pipes.ai?

  • Seller: Pipes.ai
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Austin, Texas
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 50% Small, 31% Medium

What Do G2 Reviewers Say About Pipes.ai?

AI-generated summary from verified user reviews

Pros
  • Users rave about the exceptional customer support from Pipes.ai, with quick responses and problem-solving expertise enhancing their experience.
  • Users value the automation capabilities of Pipes.ai, enhancing lead management and streamlining team operations effectively.
  • Users highlight the efficiency of Pipes.ai, enhancing lead engagement and accelerating their sales processes effectively.
  • Users commend Pipes.ai for its speed to lead and automation features, significantly enhancing lead engagement and management.
  • Users commend Pipes.ai for its exceptional customer support, enhancing their overall experience and problem-solving capabilities.
Cons
  • Users experience functionality issues with Pipes.ai, struggling with the lack of effective data extraction capabilities.
  • Users find the inadequate activity tracking frustrating, as it limits daily oversight and KPI automation.
  • Users find the lack of guidance in extracting crucial information hampers effective tracking and oversight.
  • Users find the missing extraction features hinder effective tracking and automation of cross-platform KPIs.
  • Users find the UI design lacking, describing it as dull and in need of more advanced features and insights.

What Are Recent G2 Reviews of Pipes.ai?

What Are G2 Users Discussing About Pipes.ai?

Salesbot

Salesbot.io revolutionizes sales enablement by combining AI innovation with human expertise. Our platform empowers sales teams to identify and engage ideal prospects through precise targeting and personalized messaging across multiple channels. Key Capabilities: - Access to 655M+ verified contacts with comprehensive data points - AI-powered ICP creation and targeting - Multi-channel outreach automation (email, text, phone, social) - Intelligent personalization engine - Advanced deliverability optimization Perfect for sales teams looking to scale personalized outreach while maintaining authenticity and building meaningful relationships.

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Salesbot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Salesbot?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Do G2 Reviewers Say About Salesbot?

AI-generated summary from verified user reviews

Pros
  • Users love the automation of Salesbot, saving significant time on follow-ups and lead tracking.
  • Users praise the responsive and helpful customer support of Salesbot, enhancing the implementation experience significantly.
  • Users love the easy creation of target lists and drip campaigns with Salesbot, completing tasks in just minutes.
  • Users commend the easy implementation process of Salesbot, along with prompt support from the Customer Success team.
  • Users value the efficiency of Salesbot, allowing quick target list creation and campaign setup in under 20 minutes.

What Are Recent G2 Reviews of Salesbot?

Sobot Nexus

Sobot Nexus is an AI-first customer engagement platform that unifies messaging, voice, WhatsApp, and ticketing in one intelligent workspace. It connects 10+ digital and voice channels—including web, app, WhatsApp, Facebook, mini-programs, and inbound and outbound calls—while maintaining unified customer context across every interaction. Nexus brings together omnichannel messaging, an AI cloud contact center, WhatsApp Business, and enterprise ticketing. Teams can manage conversations across channels, route customers to the right agents, handle voice interactions with live transcription and Smart IVR, automate ticket assignment and SLA management, and support proactive outreach, broadcasts, and verification through WhatsApp—all from one platform. AI is embedded throughout Nexus to automate service and assist human agents. Sobot AI Agents can autonomously handle common requests such as order inquiries, address changes, and refunds, while sentiment-aware routing enables seamless handoffs when human support is needed. For agents, AI Copilot provides reply suggestions, instant knowledge lookup, conversation summaries, and recommended next actions to help resolve issues faster. By connecting channels, customer context, AI, and workflows in one platform, Nexus helps businesses reduce operational complexity, improve agent productivity, and deliver faster, more personalized customer experiences at scale. It also enables teams to turn service interactions into growth opportunities through targeted engagement, product recommendations, and in-chat conversion.

Average Rating: 5.0/5.0

Total Reviews: 54

How Do G2 Users Rate Sobot Nexus?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Sobot Nexus?

  • Seller: Sobot
  • Company Website:
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    102 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Computer Software, Financial Services
  • Company Size: 56% Medium, 42% Small

What Do G2 Reviewers Say About Sobot Nexus?

AI-generated summary from verified user reviews

Pros
  • Users find Sobot's helpful organization of client conversations enhances responsiveness and clarity in managing multiple channels.
  • Users love the seamless multi-channel integration of Sobot, allowing efficient management of interactions and team visibility.
  • Users appreciate the ease of use of Sobot Omnichannel Suite, streamlining client communications across multiple channels effortlessly.
  • Users appreciate the efficiency of Sobot Omnichannel Suite, enhancing responsiveness and productivity by centralizing client communications.
  • Users appreciate the efficient customer support provided by Sobot, enabling seamless management across multiple communication channels.
Cons
  • Users find limited customization challenging as advanced workflows and reports require significant initial setup effort.
  • Users desire more built-in templates for seasonal retail campaigns to reduce manual creation time and improve efficiency.
  • Users experience a challenging learning curve initially, requiring adjustments for optimal performance before the system becomes reliable.
  • Users find the limited features challenging for advanced workflows and custom reports without dedicated support.
  • Users face a steep learning curve with Sobot Omnichannel Suite, requiring extensive time from skilled engineers for setup.

What Are Recent G2 Reviews of Sobot Nexus?

Verifast AI

Verifast AI is the all-in-one AI chatbot for ecommerce brands - designed to help you convert, support, and grow at scale without hiring extra hands. It combines sales, support, and customer insight, so you can stop juggling tools and start turning conversations into revenue. Trusted by 250+ global D2C brands across beauty, wellness, fitness, and fragrance — verifast's AI chatbot recovers carts, handle post-sale issues, and generate qualified leads without a single manual flow. Everything works out of the box. It connects with Shopify, Gokwik, Zoho, ClickPost, Shiprocket, and more - no code required. Whether you're scaling across Tier 2/3 audience or optimizing for peak sales weekends, the ai sales chatbot works 24/7 across your PDPs, homepages, landing pages, and even WhatsApp. Start your 7 - day free trial — no Credit card required. 💬 Boost Sales • Boost conversions – Recommend the right products based on user goals and behavior • Nudge customers – Trigger contextual nudges (discounts, reviews, urgency) in-chat • Upsell smartly – Auto-suggest bundles and higher-value SKUs during conversations • Recover carts – Detect hesitation and push checkout reminders in real time • Close instantly – Apply discount codes and offers right within the chat 👨🏻‍💻 Automate Support • Resolve 90% of queries – Automate order tracking, returns, cancellations, and more • Offer instant answers – 24/7 replies to product, shipping, and policy questions • Cut support costs – Reduce human load while keeping CSAT consistently high • Escalate smartly – Route only complex tickets to human agents with full context • Go live on all pages – Enable full support across homepage, PDPs, and checkout 🌍 Speak 125+ Languages • Break language barriers – Engage users in Hinglish, Tamil, Marathi, Bengali & more • Auto-detect & switch – Let users chat in their preferred language seamlessly • Build instant trust – Respond with cultural fluency that improves retention • Drive regional conversions – Tailor messages based on local context • Scale globally – One multilingual chatbot to expand across geos without hiring 🔌 Plug & Play Setup • Integrate instantly – Works with Shopify, Gokwik, ClickPost, Shiprocket, Zoho, Zendesk • Sync in real-time – Pull product catalog, order data, and inventory automatically • No dev needed – Setup and go live in under 24 hours • Auto-update daily – Stay current with zero manual work • Omnichannel-ready – Deploy across website, mobile, and WhatsApp 🎨 Match Brand Persona & UI • Customize tone – Playful, premium, clinical, regional—your choice • Design your widget – Floating bot, “Ask Me” bar, influencer avatar, or embedded form • On-brand nudges – Personalize discount popups, offers, and CTAs • Adapt by user type – Show different flows for new vs. returning visitors • Own the experience – Every chat feels like your in-house team talking 🎯 Generate High-Intent Leads • Capture details naturally – Collect emails, phone numbers, and product interests • Qualify mid-convo – Identify buyer intent via chat, not forms • Sync to CRMs – Auto-connect with HubSpot, Zoho, WhatsApp & more • Segment smartly – Group leads by page, concern, or interest for remarketing • Run follow-ups – Use captured data to drive WhatsApp and email campaigns 📊 Unlock Real-Time Insights • Understand your users – Get most-asked queries and top-searched products • Improve conversions – Track where users drop off in the purchase funnel • Boost SEO – Use word clouds and chat data to shape content strategy • Plan smarter – Leverage time heatmaps for campaign scheduling • Refine product strategy – Spot demand trends and concern clusters at SKU level

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Verifast AI?

  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Verifast AI?

  • Seller: Verifast
  • Year Founded: 2023
  • HQ Location: Bengaluru, IN
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Verifast AI?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Verifast AI, simplifying product launches and enhancing customer interactions seamlessly.
  • Users value the responsive customer support of Verifast AI, enhancing their experience and efficiency in handling queries.
  • Users love how seamless daily use of Verifast AI enhances workflow, boosting efficiency and customer satisfaction.
  • Users love the ease of use of Verifast AI, appreciating its seamless integration and effortless setup.
  • Users appreciate the easy management of Verifast AI, seamlessly integrating into workflows and enhancing customer interactions.

What Are Recent G2 Reviews of Verifast AI?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 3, 2024