Pipes.ai Reviews & Product Details

I appreciate how Pipes.ai facilitates speed to lead and automations which are vital for my team's operations. The setup process was smooth and impressively quick, accommodating custom tech updates for our specific use case in less than two weeks. Pipes.ai excels in helping us capture warm leads and re-engage with aged ones, improving our ability to connect with buyers across different verticals for cross-selling and down-selling. I love how it brings more high-value, high-intent conversations to our buyers, enhancing our lead funnel management. A/B testing capabilities are simple and lean. One standout aspect is the exceptional customer support, especially from Rich Amaro, who has been incredibly responsive and adept at solving complex problems, adding immense value to our overall experience! Review collected by and hosted on G2.com.

The API is lacking in extracting information out of the system, which is an important feature for automating cross-platform KPIs. There is no easy way to see how many leads were dialed in a day, which hampers daily tracking and oversight of operations. Review collected by and hosted on G2.com.

We've been using Pipes.ai for our moving company lead generation and it's been a fantastic experience. The system works exactly as we need — it's reliable, efficient, and has helped us connect with leads much faster and more effectively.

The customer support team is also excellent — always responsive, professional, and ready to help with anything we need.

Pipes.ai has definitely become a key part of our sales process, and we highly recommend it to any business looking to improve their lead engagement. Review collected by and hosted on G2.com.

One thing that could be improved is the UI, which feels a bit dull. We would also love to see a more advanced dashboard with better insights and statistics. Review collected by and hosted on G2.com.

As a marketer, problem-solving is at the heart of everything I do. So when a client came to me with an opportunity to improve a system they were already using—Pipes.ai—I leaned all the way in.

I approached the platform with fresh eyes and a data-driven mindset. Pipes.ai’s combination of SMS, IVR, and AI-powered voice calls gave me exactly the tools I needed to A/B test everything from gendered AI voices to human vs. bot interactions. I didn’t just test once—I analyzed historical performance, layered in new business goals, and fine-tuned the system repeatedly until we uncovered key performance insights that shaped our next moves.

The real standout, though, was the support. From onboarding to troubleshooting, the team at Pipes was responsive, thoughtful, and genuinely invested in helping me succeed. Even though the system had been in use before I got involved, they ensured I was up to speed fast enough to start optimizing right away.

10/10 – I’m glad they exist, and I’m excited to roll out Pipes.ai for more clients moving forward.

(And hey—if you're already using Pipes and want to use it smarter to grow your business, reach out. I'd love to help.) Review collected by and hosted on G2.com.

Honestly, nothing notable. No friction, no fluff—just a great experience. Review collected by and hosted on G2.com.

I like that it good for begineer agency owners that don't have sales experince and closing Review collected by and hosted on G2.com.

Is not the very useful tool out there, and doesn't solve my main issues. It's more of trying to act as a sales person, meanwhile i already have the sales skills. Review collected by and hosted on G2.com.

Pipes has opened up a new revenue stream for us. The team is incredibly supportive, and the software is extremely user-friendly. Integration was quick, and it's now an essential part of our daily operations. Review collected by and hosted on G2.com.

We are pleased to report that we have experienced little to no issues with Pipes. Anything that we had trouble with the team was quick to send support. Review collected by and hosted on G2.com.

We have been a long time user of Pipes, going on 5 years. Communication with the team is great and reliable. It's user friendly and quick to pull data. I would highly recommend this product to anyone in the lead gen or marketing space. It makes integration easy with various campaigns and setting it up was pretty simple. We use this everyday and rely heavily on it. Review collected by and hosted on G2.com.

We haven't really encountered anything we don't like about it. Their staff is very helpful when we have questions. Review collected by and hosted on G2.com.

getting to customer within seconds after getting the lead. in addition to that working with their team made the implementation a very easy one. Jose is a tremendous asset to the team. . Review collected by and hosted on G2.com.

nothing so far, all is working perfectly Review collected by and hosted on G2.com.

Pipes has enabled our company to swiftly initiate SMS campaigns and establish seamless integrations with other essential software. This has significantly enhanced our automation capabilities, saving us valuable time that would have otherwise been spent on manual message distribution to our customer base. Review collected by and hosted on G2.com.

Pipes.ai's user interface may present a slight learning curve, but the company excels in providing outstanding customer support. Their support team is exceptional and readily available for assistance via phone calls, Slack chats, or email conversations. Review collected by and hosted on G2.com.

Keep in mind I own a call center. Pipes has allowed me to drop my headcount so far by about 45% and INCREASE my production. The best part about the software if how easy it is to use and more importantly how fast these guys get back to you if you have any type of question. Review collected by and hosted on G2.com.

Don't dislike anything about it yet. Will keep looking for something though. Review collected by and hosted on G2.com.

Their customer support service is fantastic and readily available via phone calls, emails or slack conversations. By employing automation we save a lot of time that would have been spent manually delivering messages to our clients. Review collected by and hosted on G2.com.

The cost per lead for processing leads in Pipes can negatively impact the profit margins. Review collected by and hosted on G2.com.