Best Contact Center Software - Page 10

How Many Contact Center Software Products Does G2 Track?

Total Products under this Category: 639

Category Stats (Nov 2026)

  • Average Rating: 4.46/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: 626Dialler (+17.65%) - Among all products in this category, 626Dialler recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Contact Center Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 55,000+ Authentic Reviews
  • 639+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Contact Center Software

G2 Grid® for Contact Center Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Service Cloud, Aircall, CloudTalk, Genesys Cloud CX, Talkdesk, Nextiva, Five9 Intelligent Cloud Contact Center Platform, and RingCX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/contact-center/grids.json?focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=talkdesk&focus%5B%5D=nextiva&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=ringcx)

Mitel CX

Backed by 50 years of communications innovation and 20 years of contact center expertise, Mitel CX delivers a secure, proven platform that enterprises trust to keep every customer interaction clear and connected. Too often, conversations end without action. Mitel CX turns voice and digital interactions into business intelligence, empowering line-of-business leaders to uncover trends, improve outcomes, and drive ROI. When agents have the right tools, service quality follows. Mitel CX gives them AI-driven guidance, real-time visibility, and intelligent workflows that reduce effort and improve results—turning every interaction into a more efficient, satisfying customer experience.

Average Rating: 3.9/5.0

Total Reviews: 7

How Do G2 Users Rate Mitel CX?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Concurrent Calling: 7.9/10 (Category avg: 8.8/10)
  • Session Summary Notes: 6.7/10 (Category avg: 8.5/10)
  • Administrator Access: 7.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Mitel CX?

  • Seller: Mitel Networks
  • Year Founded: 1972
  • HQ Location: Kanata, Ontario
  • LinkedIn® Page: www.linkedin.com
    4,002 employees on LinkedIn®
  • Total Revenue (USD mm): $1,300

Who Uses This Product?

  • Company Size: 71% Medium, 14% Small

What Are Recent G2 Reviews of Mitel CX?

What Are G2 Users Discussing About Mitel CX?

NFON

NFON is a cloud-based business communication solution provider, designed to help organisations streamline their communication processes and enhance productivity. Headquartered in Munich, Germany, NFON has been at the forefront of empowering businesses since 2007, facilitating a transition from traditional on-premises systems to more agile and flexible communication methods. With a focus on security and scalability, NFON serves a diverse range of organisations across Europe, providing them with tools that simplify communication and support modern work environments. NFON suite includes several key solutions tailored to meet the varying needs of businesses. The NFON Cloud Telephony system is a modern, cloud-hosted telephone solution that replaces the complexities and costs associated with traditional PBX hardware. It offers essential telephony features such as voicemail, call forwarding, and conferencing, all accessible from any device, anywhere. This system is managed through a centralised online portal, allowing businesses to scale their communication capabilities effortlessly as they grow. Another significant offering is the NFON SIP Trunk, which serves as a secure and reliable connection between existing on-site PBX systems and the cloud. This solution enables businesses to transition to cloud-based communication at their own pace while benefiting from cost-effective and high-quality voice connectivity. This flexibility is particularly advantageous for organisations looking to modernise their communication infrastructure without a complete overhaul. For customer-facing teams, the NFON Contact Center provides a robust solution designed to manage high call volumes efficiently. With features like intelligent call routing, real-time analytics, and seamless integration with popular CRM systems, this solution empowers organisations to deliver exceptional customer service while optimising operational efficiency. NFON product is built with a focus on user-friendliness and flexibility, accommodating hybrid and international workforces with multi-language support across its applications. We provide cloud-based communication solutions that remove hardware complexity, scale with growing businesses, and comply with data protection regulations such as GDPR. Through continuous updates and AI-driven enhancements, we deliver reliable, secure tools that help teams stay connected and collaborate effectively — whether in the office, remotely, or across multiple locations.

Average Rating: 4.5/5.0

Total Reviews: 18

How Do G2 Users Rate NFON?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind NFON?

  • Seller: NFON
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Munich, DE
  • LinkedIn® Page: www.linkedin.com
    380 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 39% Medium, 28% Small

What Do G2 Reviewers Say About NFON?

AI-generated summary from verified user reviews

Pros
  • Users find NFON to be easy to use, making everyday business communication simple and stress-free.
  • Users appreciate the advanced AI features of NFON, enhancing security and streamlining communication effectively.
  • Users value the operational reliability of NFON, ensuring stable communication and stress-free daily operations.
  • Users love the accurate chat feature of NFON, enhancing productivity and providing easy access to information.
  • Users praise the responsive customer support of NFON, highlighting its professionalism and helpfulness in addressing inquiries.
Cons
  • Users find the lack of a chat function during video calls a significant shortcoming of NFON.
  • Users experience occasional connection issues with NFON, though outages are typically brief and manageable.
  • Users express concerns about NFON being expensive, wishing for a more affordable pricing structure.
  • Users find the lack of a chat feature for video calls limits functionality compared to competitors like Zoom and Teams.
  • Users find the documentation outdated, yet manage to navigate the system due to its simplicity.

What Are Recent G2 Reviews of NFON?

Cisco Unified Contact Center Enterprise

Cisco Unified Contact Center is a contact center platform that can support up to 36,000 agents. It supports call routing, omnichannel integrations, and a management portal for creating customer profiles, segmentation, and resource monitoring.

Average Rating: 4.1/5.0

Total Reviews: 6

How Do G2 Users Rate Cisco Unified Contact Center Enterprise?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Concurrent Calling: 10.0/10 (Category avg: 8.8/10)
  • Session Summary Notes: 6.7/10 (Category avg: 8.5/10)
  • Administrator Access: 6.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Cisco Unified Contact Center Enterprise?

  • Seller: Cisco
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO
  • Phone: 847-678-6600

Who Uses This Product?

  • Company Size: 50% Medium, 40% Large

What Are Recent G2 Reviews of Cisco Unified Contact Center Enterprise?

What Are G2 Users Discussing About Cisco Unified Contact Center Enterprise?

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LeadDesk

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more. LeadDesk can be used stand-alone or integrated with CRM systems. Our customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable. Sales organizations choose LeadDesk because they close more, have no downtime, no start-up costs, and lower OPEX.

Average Rating: 4.0/5.0

Total Reviews: 12

How Do G2 Users Rate LeadDesk?

  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 8.9/10)
  • Concurrent Calling: 9.4/10 (Category avg: 8.8/10)
  • Session Summary Notes: 9.4/10 (Category avg: 8.5/10)
  • Administrator Access: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind LeadDesk?

  • Seller: LeadDesk
  • Year Founded: 2010
  • HQ Location: 00500 Helsinki, FI
  • LinkedIn® Page: www.linkedin.com
    198 employees on LinkedIn®
  • Ownership: HEL: LEADD

Who Uses This Product?

  • Company Size: 50% Medium, 42% Small

What Do G2 Reviewers Say About LeadDesk?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of LeadDesk, appreciating its intuitive interface and organized layout for efficiency.
  • Users appreciate the intuitive interface of LeadDesk, enhancing navigation and usability for agents and managers.
  • Users appreciate the user-friendly interface of LeadDesk, finding it easy to navigate and enhance productivity.
  • Users value the intuitive and user-friendly interface of LeadDesk, enhancing navigation and accessibility of essential tools.
  • Users love the intuitive and user-friendly interface of LeadDesk, making navigation and access to tools seamless.
Cons
  • Users express dissatisfaction with poor customer support, indicating a need for improvement despite overall satisfaction with the product.
  • Users experience occasional call clarity drops, but the support team quickly resolves any issues that arise.
  • Users note occasional clarity issues during calls, but appreciate the prompt support for resolution.
  • Users are dissatisfied with poor customer service and find contract terms misleading and untrustworthy compared to competitors.
  • Users report a difficult learning process, particularly for newcomers without prior experience in similar software.

What Are Recent G2 Reviews of LeadDesk?

What Are G2 Users Discussing About LeadDesk?

RingByName

RingByName is designed to help create better relationships with your customers with its built-in intelligent routing and customer relations software. Providing a top notch phone experience for your customers will surely increase their affinity for your brand and service.

Average Rating: 4.2/5.0

Total Reviews: 11

How Do G2 Users Rate RingByName?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Concurrent Calling: 9.2/10 (Category avg: 8.8/10)
  • Session Summary Notes: 9.2/10 (Category avg: 8.5/10)
  • Administrator Access: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind RingByName?

Who Uses This Product?

  • Company Size: 46% Small, 38% Medium

What Are Recent G2 Reviews of RingByName?

What Are G2 Users Discussing About RingByName?

Spoke

Your mobile teams are talking to customers right now. Can you see those conversations? Spoke is a mobile communications platform built for regulated industries. It gives teams in finance, banking, insurance, healthcare, and high-value retail full visibility and control over every customer call, SMS, and WhatsApp conversation, on mobile and at the desk. Most compliance and QA tools stop at the desk phone. Spoke covers the conversations that happen on mobile, so brokers, advisors, field teams, and frontline staff can work from their phones while every interaction stays logged, controlled, and reviewable. Spoke has two core products. Spoke Phone is a compliant mobile phone system that captures calls and messages across mobile and desk devices, with built-in recording, retention, and business messaging. Spoke Enlighten automatically reviews every conversation, including mobile calls, against your own standards. It shows managers who needs coaching and helps teams improve over time. Spoke integrates with your CRM, contact center, compliance, and BI tools, including Salesforce, HubSpot, Oracle, Microsoft Dynamics, Workday, Snowflake, Twilio, and Cisco, so conversation data flows into the systems you already use. so conversations connect seamlessly to the rest of your business. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance.

Average Rating: 4.5/5.0

Total Reviews: 12

How Do G2 Users Rate Spoke?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Spoke?

  • Seller: Spoke Network
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Auckland, NZ
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Medium, 25% Small

What Are Recent G2 Reviews of Spoke?

What Are G2 Users Discussing About Spoke?

GreenAds Global

GreenAds Global is a leading CPaaS provider and official Google RBM Partner & Meta Business Partner, helping businesses scale with WhatsApp API, RCS, SMS, and Voice solutions through our all-in-one Telinfy platform. Since 2011, we have supported 5,000+ businesses across Asia, Africa and the Middle East with reliable enterprise messaging solutions. Our platform, Telinfy, brings campaigns, customer conversations, automation, analytics and smart fallback into one easy-to-use communication hub. We help brands send promotional campaigns, transactional alerts, OTPs, reminders, support messages and conversational journeys through trusted channels like WhatsApp Business API, Google RCS, SMS and Voice. GreenAds Global is a Google RCS Messaging Partner, WhatsApp Business API provider and MEFFYS 2024 award winner.

Average Rating: 4.7/5.0

Total Reviews: 5

Who Is the Company Behind GreenAds Global?

  • Seller: GreenAds Global
  • Year Founded: 2011
  • HQ Location: Kochi, India
  • LinkedIn® Page: linkedin.com
    65 employees on LinkedIn®
  • Phone: +91 484 350 3173

Who Uses This Product?

  • Company Size: 60% Small, 20% Medium

What Are Recent G2 Reviews of GreenAds Global?

ICTBroadcast

Offer: ICTBroadcast offers life time free licenses of ICTBroadcast Enterprise Edition up-to 50 concurrent calls / channels . ICTBroadcast is a White label, multi-tenant, unified communications-based auto dialer, predictive dialer,progressive dialer, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, inbound and outbound call centre functionlity, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management. ICTBroadcast is open source project developed over LAMP stack and open source Asterisk communications engine .

Average Rating: 4.8/5.0

Total Reviews: 10

How Do G2 Users Rate ICTBroadcast?

  • Concurrent Calling: 9.2/10 (Category avg: 8.8/10)
  • Session Summary Notes: 9.2/10 (Category avg: 8.5/10)
  • Administrator Access: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind ICTBroadcast?

Who Uses This Product?

  • Company Size: 60% Medium, 30% Small

What Are Recent G2 Reviews of ICTBroadcast?

What Are G2 Users Discussing About ICTBroadcast?

Mindful by Medallia

Mindful is a best-in-class customer experience solution for the world’s biggest brands. For us, customer-centricity is key—so we bridge the gap between experiences, bringing customers the help they need at a time that’s best for them. Mindful adds emotional intelligence to every interaction by transitioning customers across channels like voice, digital, text, and in-person to provide a premier experience for customers, an empowered experience for agents, and peak efficiency for brands. • Winning the customer journey is critical to a thriving brand, and Mindful bridges the gaps between disconnected experiences. • Digital dead ends are replaced by no-code call schedulers, carrying context over for the customer while creating predictable queue volume. • Traditional hold times are a thing of the past by providing premier callback in the IVR. • Customers expectations are managed with status updates and options to reconnect via SMS. The biggest Fortune 500 brands have been using Mindful to improve contact center metrics like AHT, ASA, Abandonment, and agent happiness. Satisfaction metrics like CSAT, NPS, CES are also improved thanks to seamless transitions and agent preparedness. It all comes together for the very best customer experience that drives revenue and loyalty.

Average Rating: 4.8/5.0

Total Reviews: 6

How Do G2 Users Rate Mindful by Medallia?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Concurrent Calling: 10.0/10 (Category avg: 8.8/10)
  • Session Summary Notes: 8.3/10 (Category avg: 8.5/10)
  • Administrator Access: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Mindful by Medallia?

  • Seller: Medallia
  • Year Founded: 2001
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    2,765 employees on LinkedIn®
  • Phone: 650-321-3000

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Mindful by Medallia?

PhoneIQ | Modern Phone System & CTI for Salesforce

PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, local presence, voicemail drop, Salesforce call routing, call recording and a complete PBX replacement that lives within your CRM. With support for desktop, mobile, and desk phones, PhoneIQ works seamlessly at the office or remote, logging all interactions automatically in Salesforce and generating beautiful reports that management can leverage to track KPIs in real-time. - Admins can deploy it in minutes to users globally without the need for technical knowledge. - Companies can buy numbers in 50+ countries instantly. - Customers can get live support from our Salesforce certified team at any time.

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate PhoneIQ | Modern Phone System & CTI for Salesforce?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Concurrent Calling: 10.0/10 (Category avg: 8.8/10)
  • Session Summary Notes: 10.0/10 (Category avg: 8.5/10)
  • Administrator Access: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind PhoneIQ | Modern Phone System & CTI for Salesforce?

  • Seller: PhoneIQ
  • Year Founded: 2018
  • HQ Location: San Antonio, US
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Are Recent G2 Reviews of PhoneIQ | Modern Phone System & CTI for Salesforce?

What Are G2 Users Discussing About PhoneIQ | Modern Phone System & CTI for Salesforce?

XTIUM Contact Center

Calls, text/SMS, email, webchat, workforce management … all of these omnichannel contact center features are table stakes, ensuring agents can deliver a great customer experience that builds lasting relationships. Evolve IP delivers all these features and more. We’ve been noted in five consecutive Gartner Magic Quadrants with callouts for being ‘fully-featured’. Our difference? We connect agents with customers and the rest of your business! We integrate agents directly into Teams, allowing them to collaborate instantly with other employees. Additionally, agents can access business applications, like SAP/Concur and ADP, in the same interface – keeping them engaged, efficient, and successful. Visit our website for more information: https://www.evolveip.net/contact-center

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate XTIUM Contact Center?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Concurrent Calling: 10.0/10 (Category avg: 8.8/10)
  • Session Summary Notes: 10.0/10 (Category avg: 8.5/10)
  • Administrator Access: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind XTIUM Contact Center?

  • Seller: Xtium
  • Year Founded: 2007
  • HQ Location: Tampa, FL
  • LinkedIn® Page: www.linkedin.com
    473 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Medium, 40% Small

What Are Recent G2 Reviews of XTIUM Contact Center?

Connex One

Connex One is a customer engagement and communication platform designed to help businesses effectively connect with their customers across various channels.

Average Rating: 2.3/5.0

Total Reviews: 4

How Do G2 Users Rate Connex One?

  • Has the product been a good partner in doing business?: 3.3/10 (Category avg: 8.9/10)
  • Concurrent Calling: 2.5/10 (Category avg: 8.8/10)
  • Session Summary Notes: 1.1/10 (Category avg: 8.5/10)
  • Administrator Access: 1.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Connex One?

  • Seller: Connex One
  • Year Founded: 2013
  • HQ Location: Manchester, England, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    560 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Connex One?

AI-generated summary from verified user reviews

Pros
  • Users value the 24/7 customer support of Connex One, enhancing the overall operational efficiency and satisfaction.
  • Users find the easy setup of Connex One beneficial for improving call center operations with great design.
  • Users value the several built-in software integrations of Connex One, enhancing functionality and streamlining operations effectively.
  • Users value the Salesforce integration in Connex One, enhancing call center operations through seamless connectivity.
  • Users praise the visually appealing design of Connex One, highlighting its effectiveness in enhancing call center operations.
Cons
  • Users find the complex customization process of Connex One burdensome, leading to lengthy implementations and potential issues.
  • Users find the complex setup process of Connex One challenging, often leading to delays and inefficiencies during implementation.
  • Users find the difficult implementation process cumbersome, often leading to delays and complications during setup.
  • Users face initial difficulties with complex setup processes and limited support during implementation of Connex One.
  • Users experience long wait times for setup assistance due to a limited implementation team handling multiple projects.

What Are Recent G2 Reviews of Connex One?

FluentStream Technologies

FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location. Key Features and Functionality: - Voice Services: VoIP-enabled calling facilitates seamless collaboration, enhancing productivity and customer service across devices and locations. - Video Conferencing: High-quality video meetings with features like virtual backgrounds, screen sharing, whiteboarding, team messaging, in-meeting chat, and AI-powered smart meeting summaries. - Business Texting and eFax: Integrated solutions for sending and receiving text messages and faxes, streamlining communication channels. - Contact Center Services: Comprehensive call center services optimize agents' ability to respond quickly and accurately to customer needs, enabling data-driven decision-making. - Mobile and Web Applications: Manage calls, create call routes, edit user accounts, and handle notifications from anywhere using FluentStream's mobile and web apps. - AI and Automation: Features like transcription, sentiment analysis, smart routing, and workflow triggers save time and improve service quality. Primary Value and Solutions Provided: FluentStream's platform addresses the communication challenges faced by SMBs by offering a unified, cloud-based solution that integrates various communication channels into one secure, easy-to-manage space. This integration eliminates the need for multiple platforms, reducing complexity and costs. The flexibility of their services allows businesses to operate efficiently in remote or hybrid work environments, ensuring that teams remain connected and responsive to customer needs. With over 100 features, including advanced call routing, analytics, and CRM integrations, FluentStream empowers businesses to customize their communication systems to fit their unique requirements. Additionally, their award-winning, US-based 24/7 customer support ensures that businesses have the assistance they need whenever they need it.

Average Rating: 4.8/5.0

Total Reviews: 13

How Do G2 Users Rate FluentStream Technologies?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Concurrent Calling: 8.8/10 (Category avg: 8.8/10)
  • Session Summary Notes: 5.0/10 (Category avg: 8.5/10)
  • Administrator Access: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind FluentStream Technologies?

Who Uses This Product?

  • Company Size: 92% Small, 8% Medium

What Do G2 Reviewers Say About FluentStream Technologies?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the access ease of FluentStream, allowing tailored permissions and efficient voicemail messaging.
  • Users appreciate the voicemail drop feature and easy access controls, streamlining their communication processes efficiently.
  • Users commend the call quality of FluentStream, enhancing their communication experience with reliable performance.
  • Users value the easy-to-use call recording feature, enabling efficient communication and management of calls.
  • Users praise the ease of use of FluentStream Technologies, enjoying its versatile access and efficient voicemail features.
Cons
  • Users experience call connectivity issues, resulting in dropped calls and disrupted communication during important conversations.
  • Users report call drops due to internet connection issues, negatively impacting communication reliability with FluentStream Technologies.
  • Users experience call issues with FluentStream Technologies, often facing dropped calls and connection problems.
  • Users experience connection issues with FluentStream, resulting in frustrating dropped calls and unreliable service.
  • Users experience connection issues with FluentStream Technologies, leading to dropped calls and frustrating communication problems.

What Are Recent G2 Reviews of FluentStream Technologies?

What Are G2 Users Discussing About FluentStream Technologies?

NobelBiz Voice Carrier Network

The NobelBiz Voice Carrier Network is the only VoIP interconnected provider built to service contact-center-specific traffic, with multiple redundancies across the globe. As a result, our telecom network offers uninterrupted uptime and an impressive geographical footprint, delivering the best possible voice quality at a fair price. Because we focus solely on the contact center niche, all the features and support processes were fine-tuned to maximize the efficiency, quality, and demands of the call center industry. In addition, the NobelBiz Voice Carrier Network features a multitude of optional productivity tools such as local caller ID solutions, compliance safety nets, number management, and a web-based auto-attendant platform, to name but a few.

Average Rating: 4.4/5.0

Total Reviews: 10

How Do G2 Users Rate NobelBiz Voice Carrier Network?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind NobelBiz Voice Carrier Network?

  • Seller: NobelBiz
  • Year Founded: 2005
  • HQ Location: Cheyenne, WY
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 30% Large

What Do G2 Reviewers Say About NobelBiz Voice Carrier Network?

AI-generated summary from verified user reviews

Pros
  • Users commend the reliability of NobelBiz Voice Carrier Network, ensuring consistent service and excellent customer support.
  • Users praise the effective CLI management and exemplary after-sales service of NobelBiz Voice Carrier Network.
  • Users value the excellent call quality of NobelBiz Voice Carrier Network, ensuring reliable communications for various campaigns.
  • Users appreciate the reliable connectivity options of NobelBiz Voice Carrier Network, enhancing their outbound calling experience.
  • Users commend the excellent customer service of NobelBiz, noting their prompt and efficient support for user issues.
Cons
  • Users report that the purchasing process for DIDs can be confusing, leading to incorrect assignments.
  • Users feel the high cost of NobelBiz Voice Carrier Network is not justified by the low call volume impact.
  • Users report number issues when purchasing DIDs, often receiving numbers tied to other companies by mistake.

What Are Recent G2 Reviews of NobelBiz Voice Carrier Network?

What Are G2 Users Discussing About NobelBiz Voice Carrier Network?

NuVoxx Cloud Contact Centre

NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure.

Average Rating: 4.5/5.0

Total Reviews: 4

How Do G2 Users Rate NuVoxx Cloud Contact Centre?

  • Has the product been a good partner in doing business?: 5.0/10 (Category avg: 8.9/10)
  • Concurrent Calling: 8.3/10 (Category avg: 8.8/10)
  • Session Summary Notes: 8.9/10 (Category avg: 8.5/10)
  • Administrator Access: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind NuVoxx Cloud Contact Centre?

  • Seller: NC3
  • Year Founded: 2002
  • HQ Location: Mississauga, CA
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Medium, 25% Small

What Are Recent G2 Reviews of NuVoxx Cloud Contact Centre?

What Are G2 Users Discussing About NuVoxx Cloud Contact Centre?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated March 3, 2025