--- title: PhoneIQ | Modern Phone System & CTI for Salesforce Reviews meta\_title: 'PhoneIQ | Modern Phone System & CTI for Salesforce Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how PhoneIQ | Modern Phone System & CTI for Salesforce works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 5 scale: '5' date\_modified: '2025-10-31' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # PhoneIQ | Modern Phone System & CTI for Salesforce Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by PhoneIQ | Modern Phone System & CTI for Salesforce but has limited features. Are you part of the PhoneIQ | Modern Phone System & CTI for Salesforce team? [Upgrade your plan](https://my.g2.com/phoneiq-modern-phone-system-cti-for-salesforce/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, local presence, voicemail drop, Salesforce call routing, call recording and a complete PBX replacement that lives within your CRM. With support for desktop, mobile, and desk phones, PhoneIQ works seamlessly at the office or remote, logging all interactions automatically in Salesforce and generating beautiful reports that management can leverage to track KPIs in real-time. - Admins can deploy it in minutes to users globally without the need for technical knowledge. - Companies can buy numbers in 50+ countries instantly. - Customers can get live support from our Salesforce certified team at any time. * * * Seller [PhoneIQ](https://www.g2.com/sellers/phoneiq) Discussions [PhoneIQ | Modern Phone System & CTI for Salesforce Community](https://www.g2.com/products/phoneiq-modern-phone-system-cti-for-salesforce/discuss) Languages Supported English, Portuguese, Spanish Overview by Elena Arretche (Product Marketer at PhoneIQ | 📈🌐Native Salesforce CTI & Contact Center software | Chevening Alumni) Show More ## Pricing Pricing provided by PhoneIQ | Modern Phone.... ### PhoneIQ Office (Enterprise) $24/user per month, billed annually ### PhoneIQ Agent (Standard) $25 /user per month, billed annually [ View More Pricing Information ](https://www.g2.com/products/phoneiq-modern-phone-system-cti-for-salesforce/pricing) ## Top-Rated Alternatives [ ![Aircall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aircall") Aircall 4.4/5(1,638) ](https://www.g2.com/products/aircall/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ ![Kixie PowerCall & SMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kixie PowerCall & SMS") Kixie PowerCall & SMS 4.8/5(866) ](https://www.g2.com/products/kixie-powercall-sms/reviews) [ View All Alternatives ](https://www.g2.com/products/phoneiq-modern-phone-system-cti-for-salesforce/competitors/alternatives) ## User Insights Average based on 5 real user reviews. [Log in to unlock pricing and user insights](/login) ![Chad H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad H.") CH Chad H. Owner Small-Business (50 or fewer emp.) 4/23/2021 "Best CTI on the platform" 5/5 What do you like best about PhoneIQ | Modern Phone System & CTI for Salesforce? The outstanding features and exceptional customer service team are unparalleled. Each new release brings with it a whole new set of enhancements and features that add to the already impressive lineup of business-winning tools. The ability to create a list of leads and call sequentially without stopping to leave voicemails (Vm drop is awesome btw) is a huge timesaver. Keep up the great work! Review collected by and hosted on G2.com. What do you dislike about PhoneIQ | Modern Phone System & CTI for Salesforce? The mobile app was very lackluster, but I am excited for the upcoming app in development. I hear it will be 100% integrated with salesforce. Review collected by and hosted on G2.com. Recommendations to others considering PhoneIQ | Modern Phone System & CTI for Salesforce: Look at other apps, compare features, and test them out. I've had several clients using other CTI's that are more well known that had terrible experiences with the 'well known' juggernauts in the space. Bigger doesn't always mean better; it usually means poor customer service and a product that is not flexible or receptive to change. You need to see and use these apps to get a feel for the pros and cons and discuss with the provider if you have requirements that are deal-breakers and nice-to-haves. Many can be automated or added in your salesforce instance if not supported in the base product, but you should clarify those needs upfront to get an idea of the potential gaps in any app you choose. Review collected by and hosted on G2.com. What problems is PhoneIQ | Modern Phone System & CTI for Salesforce solving and how is that benefiting you? Ease of use and low outbound call volume, which has increased by more than 40% since implementation for one of my clients in particular. I started using it myself after implementing it a few times, the automations are such a time saver. More calls = more sales. Review collected by and hosted on G2.com. Show More 4/23/2022 Current UserValidated ReviewerSource: Organic ![Ignacio L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ignacio L.") IL Ignacio L. IT infrastructure manager Mid-Market (51-1000 emp.) 6/16/2021 "Excellent product!" 5/5 What do you like best about PhoneIQ | Modern Phone System & CTI for Salesforce? The ease of installation, configuration, and use. The stability and scalability of the software. The multiplatform capability (I can use it on Windows, Mac, iPhone, Android, and hardphones) Review collected by and hosted on G2.com. What do you dislike about PhoneIQ | Modern Phone System & CTI for Salesforce? Nowadays, nothing. Before, the software had some bugs here and there, but now it has improved a lot and is quite stable. Review collected by and hosted on G2.com. What problems is PhoneIQ | Modern Phone System & CTI for Salesforce solving and how is that benefiting you? We moved from analog telephony to digital telephony. With this, a lot of benefits like adding and removing extensions without the need for a technician or hardware. Having an IVR system. Having statistics, recordings. It has been the great wildcard of home office, allowing phone service from home, whether from a computer or a cell phone. The truth is, it's an impressive solution at the telephony level. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Israel F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Israel F.") IF Israel F. Chief Technology Officer Small-Business (50 or fewer emp.) 5/10/2021 "Great Telephony Solution for Salesforce" 5/5 What do you like best about PhoneIQ | Modern Phone System & CTI for Salesforce? Customer Service, Click to Dial, Smart Routing, Ring Groups, Easy Implementation, Easy Record Access. Review collected by and hosted on G2.com. What do you dislike about PhoneIQ | Modern Phone System & CTI for Salesforce? We get glitches on rare occasions where the Call log doesn't sync right away. Review collected by and hosted on G2.com. Recommendations to others considering PhoneIQ | Modern Phone System & CTI for Salesforce: Their customer service is top-notch. Alvaro, Sabrina and Mathias are always quick to respond with a solution. Review collected by and hosted on G2.com. What problems is PhoneIQ | Modern Phone System & CTI for Salesforce solving and how is that benefiting you? We're able to handle volume with click to dial and auto-call logging into a record—also, easy task creation straight from the dial pad. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![James A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James A.") JA James A. Operations Director Small-Business (50 or fewer emp.) 4/27/2021 "Superb Implementation" 4.5/5 What do you like best about PhoneIQ | Modern Phone System & CTI for Salesforce? Excellent integration with Salesforce which makes it simple to associate calls with multiple objects. Review collected by and hosted on G2.com. What do you dislike about PhoneIQ | Modern Phone System & CTI for Salesforce? Early security issue (resolved) with the desktop app which froze for some users some of the time. Now completely resolved in a subsequent release. Review collected by and hosted on G2.com. What problems is PhoneIQ | Modern Phone System & CTI for Salesforce solving and how is that benefiting you? We have a fully integrated phone system which allows users to quickly look up and review all our customer interactions easily and where they want to see them with a very useable interface. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Christian V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian V.") CV Christian V. Founder Mid-Market (51-1000 emp.) 4/23/2021 "PhoneIQ is amazing" 5/5 What do you like best about PhoneIQ | Modern Phone System & CTI for Salesforce? Speed of implementation and learning curve is the best thing about it Review collected by and hosted on G2.com. What do you dislike about PhoneIQ | Modern Phone System & CTI for Salesforce? I honestly haven't had any problems with anything related to PhoneIQ. I am delighted Review collected by and hosted on G2.com. Recommendations to others considering PhoneIQ | Modern Phone System & CTI for Salesforce: I recommend PhoneIQ 100%. They have a high quality team of people. You will not regret hiring them! Review collected by and hosted on G2.com. What problems is PhoneIQ | Modern Phone System & CTI for Salesforce solving and how is that benefiting you? I have been able to increase the productivity of my sales team by 200%. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by PhoneIQ | Modern Phone.... ### PhoneIQ Office (Enterprise) $24/user per month, billed annually ### PhoneIQ Agent (Standard) $25 /user per month, billed annually ### PhoneIQ Agent (Premium) $50 /user per month, billed annually [ View More Pricing Information ](https://www.g2.com/products/phoneiq-modern-phone-system-cti-for-salesforce/pricing) ##### Categories on G2 [Contact Center](https://www.g2.com/categories/contact-center) ##### Explore More [Visual Studio vs Rider for a .NET team comparing IDE platforms that need rapid deployment and minimal configuration overhead: which gets teams productive fastest?](https://www.g2.com/discussions/visual-studio-vs-rider-for-a-net-team-comparing-ide-platforms-that-need-rapid-deployment-and-minimal-configuration-overhead-which-gets-teams-productive-fastest)[What native advertising platforms are actually affordable for a mid-size brand that wants to test content distribution without committing to a minimum spend that makes no sense at their scale?](https://www.g2.com/discussions/what-native-advertising-platforms-are-actually-affordable-for-a-mid-size-brand-that-wants-to-test-content-distribution-without-committing-to-a-minimum-spend-that-makes-no-sense-at-their-scale)[PR Firms in Chicago](https://www.g2.com/categories/pr-firms/locations/chicago-il-us) [Most popular SEO services for optimizing web content](https://www.g2.com/discussions/most-popular-seo-services-for-optimizing-web-content)[Best bug tracking software for agile workflows](https://www.g2.com/discussions/best-bug-tracking-software-for-agile-workflows)[Which event registration platforms integrate well with CRM and email marketing tools so attendee data actually ends up where your team needs it?](https://www.g2.com/discussions/which-event-registration-platforms-integrate-well-with-crm-and-email-marketing-tools-so-attendee-data-actually-ends-up-where-your-team-needs-it) [Show MoreShow Less](javascript:void(0);)