G2

Verified User in Education Management

Small-Business (50 or fewer emp.)

9/22/2023

"Outbound Sales Management: ICTBroadcast the best yet"

4/5

What do you like best about ICTBroadcast?

Out of many features ICTBroadcast provides to simplify the outbound sales process, automated dialer features stands out. Our sales team who heavily dependant on cold calling, found this feature optinising their performance. It was easy to use and mainly saved time. It was easy to integrate in our sales process. Review collected by and hosted on G2.com.

What do you dislike about ICTBroadcast?

Cost is the main factor. Although ICTBroadcast offers all the solutions that we require, they still need to work on competitive pricing. I've not come across another company which offers such a range of solutions but if they do not work on the pricing structure any competitor can beat them with a better pricing. Review collected by and hosted on G2.com.

What problems is ICTBroadcast solving and how is that benefiting you?

For more than 2 years we were looking to enhance the performance of our outbound sales team, in terms of productivity and revenue generation. ICTBroadcast provides a 360 degrees solution aligning with our goals. Other than Auto dialer features, Campaign scheduling features provided us relief from untimely follow-up messages. With these new features, we were able to send messages to our clients on time, increasing client engagement. Review collected by and hosted on G2.com.