I like GreenAds Global's good support and find that the platform is very good. I appreciate the fallback option, which allows me to follow up when a message is not delivered by selecting undelivered numbers and sending messages via SMS or RCS. I also find the initial setup to be very simple.
I really like the unified platform GreenAds Global offers called Telinfy, which includes WhatsApp, SMS, and RCS. The fallback messaging feature is particularly beneficial because if a message isn't delivered on WhatsApp, it automatically gets sent via SMS. This ensures that important messages, like OTPs, are not missed even if the customer is offline. Also, the automation of customer conversations has been a huge help in handling many customers. The quick response from the sales team was great too; within 48 hours of confirming I needed the service, I received my credentials for the Telinfy account.
I like using GreenAds Global to send promotional messages on WhatsApp because I can send rich media like images, videos, carousels, and PDFs to a large number of users. Their support agents are always available and quite helpful, which is a big plus for me. The WhatsApp Business API is the feature I use the most, and the registration process was very easy. Only a few steps required support from their agents, and within 2-3 days, the registration was completed, and the platform was accessible. Since switching to GreenAds Global, everything has become more efficient.
GreenAds Global is a leading CPaaS provider and official Google RBM Partner & Meta Business Partner, helping businesses scale with WhatsApp API, RCS, SMS, and Voice solutions through our all-in-one Telinfy platform.