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Best Enterprise Consumer Insights Platforms

Ayushi Mahato
AM
Researched and written by Ayushi Mahato

Products classified in the overall Consumer Insights Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Consumer Insights Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Consumer Insights Platforms category.

In addition to qualifying for inclusion in the Consumer Insights Platforms category, to qualify for inclusion in the Enterprise Business Consumer Insights Platforms category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in Enterprise Consumer Insights Platforms Available

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    G2 Score
Qualtrics Strategy & Research
(2,998)4.4 out of 5
Optimized for quick response
2nd Easiest To Use in Consumer Insights Platforms software
View top Consulting Services for Qualtrics Strategy & Research
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the fo

    Users
    • Student
    • Research Assistant
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 45% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualtrics Strategy & Research Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    284
    Survey Creation
    239
    Features
    104
    Intuitive
    95
    Ease of Creation
    78
    Cons
    Survey Issues
    78
    Survey Limitations
    61
    Learning Curve
    47
    Limited Customization
    45
    Pricing Issues
    42
    View All Pros and Cons
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualtrics
    Company Website
    Year Founded
    2002
    HQ Location
    Provo, UT
    Twitter
    @Qualtrics
    42,200 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,019 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the fo

Users
  • Student
  • Research Assistant
Industries
  • Higher Education
  • Education Management
Market Segment
  • 45% Enterprise
  • 33% Mid-Market
Qualtrics Strategy & Research Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
284
Survey Creation
239
Features
104
Intuitive
95
Ease of Creation
78
Cons
Survey Issues
78
Survey Limitations
61
Learning Curve
47
Limited Customization
45
Pricing Issues
42
View All Pros and Cons
Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,200 Twitter followers
LinkedIn® Page
www.linkedin.com
6,019 employees on LinkedIn®
Discuss
(275)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Consumer Insights Platforms software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

    Users
    • Project Manager
    Industries
    • Market Research
    • Consumer Goods
    Market Segment
    • 43% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Discuss Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    71
    Customer Support
    53
    Features
    28
    User Interface
    26
    Helpful
    21
    Cons
    Technical Issues
    11
    Navigation Difficulty
    9
    Not User-Friendly
    8
    Participant Management
    8
    Poor Customer Support
    8
    View All Pros and Cons
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Discuss.io
    Company Website
    Year Founded
    2012
    HQ Location
    Seattle, Washington
    Twitter
    @discuss_io
    3,442 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    296 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

Users
  • Project Manager
Industries
  • Market Research
  • Consumer Goods
Market Segment
  • 43% Small-Business
  • 27% Mid-Market
Discuss Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
71
Customer Support
53
Features
28
User Interface
26
Helpful
21
Cons
Technical Issues
11
Navigation Difficulty
9
Not User-Friendly
8
Participant Management
8
Poor Customer Support
8
View All Pros and Cons
Seller Details
Seller
Discuss.io
Company Website
Year Founded
2012
HQ Location
Seattle, Washington
Twitter
@discuss_io
3,442 Twitter followers
LinkedIn® Page
www.linkedin.com
296 employees on LinkedIn®
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Forsta
(333)4.2 out of 5
5th Easiest To Use in Consumer Insights Platforms software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 44% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Insights
    4
    Customer Support
    2
    Customization
    2
    Data Analysis
    2
    Cons
    Poor Performance
    3
    Delay Issues
    2
    Inefficiency
    2
    Limitations
    2
    Limited Options
    2
    View All Pros and Cons
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    872 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    485 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 44% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Insights
4
Customer Support
2
Customization
2
Data Analysis
2
Cons
Poor Performance
3
Delay Issues
2
Inefficiency
2
Limitations
2
Limited Options
2
View All Pros and Cons
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
872 Twitter followers
LinkedIn® Page
www.linkedin.com
485 employees on LinkedIn®
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  • Enterprise
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

3 Listings in Enterprise Consumer Insights Platforms Available

  • Sort By:
    G2 Score

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