The Top 18 Consumer Insights Platforms

Check out this list of the top Consumer Insights Platforms products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Overall Satisfaction Score

Top Industries of Reviewers:

Market Research

61%

Consumer Goods

17%

Marketing and Advertising

13%

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.3

Meets Requirements

Average: 8.6

9.2

Ease of Doing Business With

Average: 5.1

9.5

Ease of Setup

Average: 6.4

9.0

Quality of Support

Average: 8.7

9.7

Ease of Admin

Average: 4.5

9.4

GWI

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

76%

Market Research

12%

Broadcast Media

Consumer Electronics

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

8.7

Meets Requirements

Average: 8.6

8.1

Ease of Doing Business With

Average: 5.1

9.4

Ease of Setup

Average: 6.4

9.0

Quality of Support

Average: 8.7

8.3

Ease of Admin

Average: 4.5

9.2

Askable

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

40%

Financial Services

20%

Insurance

20%

Market Research

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.3

Meets Requirements

Average: 8.6

9.3

Ease of Doing Business With

Average: 5.1

0.0

Ease of Setup

Average: 6.4

10.0

Quality of Support

Average: 8.7

9.8

Ease of Admin

Average: 4.5

0.0

Qualtrics Strategy & Research

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

41%

Research

22%

Market Research

22%

Information Technology and Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

8.7

Meets Requirements

Average: 8.6

8.8

Ease of Doing Business With

Average: 5.1

9.3

Ease of Setup

Average: 6.4

8.6

Quality of Support

Average: 8.7

8.2

Ease of Admin

Average: 4.5

8.9

CleverX

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

40%

Construction

20%

E-Learning

20%

Computer Software

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.7

Meets Requirements

Average: 8.6

9.5

Ease of Doing Business With

Average: 5.1

0.0

Ease of Setup

Average: 6.4

9.6

Quality of Support

Average: 8.7

9.5

Ease of Admin

Average: 4.5

0.0

PickFu

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

43%

Publishing

29%

Computer Software

14%

Cosmetics

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.3

Meets Requirements

Average: 8.6

9.5

Ease of Doing Business With

Average: 5.1

9.4

Ease of Setup

Average: 6.4

9.6

Quality of Support

Average: 8.7

9.8

Ease of Admin

Average: 4.5

9.7

Pollfish

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

25%

Marketing and Advertising

25%

Education Management

25%

Consulting

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.0

Meets Requirements

Average: 8.6

9.5

Ease of Doing Business With

Average: 5.1

10.0

Ease of Setup

Average: 6.4

7.7

Quality of Support

Average: 8.7

10.0

Ease of Admin

Average: 4.5

9.5

Suzy

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

32%

Food & Beverages

32%

Marketing and Advertising

26%

Consumer Electronics

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.7

Meets Requirements

Average: 8.6

9.8

Ease of Doing Business With

Average: 5.1

0.0

Ease of Setup

Average: 6.4

0.0

Quality of Support

Average: 8.7

9.9

Ease of Admin

Average: 4.5

0.0

UserTesting

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

42%

Information Technology and Services

25%

Computer Software

17%

Higher Education

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.2

Meets Requirements

Average: 8.6

8.9

Ease of Doing Business With

Average: 5.1

9.7

Ease of Setup

Average: 6.4

8.6

Quality of Support

Average: 8.7

8.8

Ease of Admin

Average: 4.5

8.6

#10

Cint

Overall Satisfaction Score

Top Industries of Reviewers:

Food & Beverages

25%

Information Technology and Services

25%

Internet

25%

Management Consulting

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

8.5

Meets Requirements

Average: 8.6

9.3

Ease of Doing Business With

Average: 5.1

0.0

Ease of Setup

Average: 6.4

0.0

Quality of Support

Average: 8.7

7.8

Ease of Admin

Average: 4.5

0.0

#11

Alchemer Feedback Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Education Management

30%

Computer Software

27%

Financial Services

22%

Higher Education

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

8.7

Meets Requirements

Average: 8.6

9.0

Ease of Doing Business With

Average: 5.1

8.9

Ease of Setup

Average: 6.4

9.0

Quality of Support

Average: 8.7

9.1

Ease of Admin

Average: 4.5

8.8

#12

Attest

Overall Satisfaction Score

Top Industries of Reviewers:

Food & Beverages

27%

Marketing and Advertising

27%

Financial Services

27%

Information Technology and Services

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

8.5

Meets Requirements

Average: 8.6

8.7

Ease of Doing Business With

Average: 5.1

8.9

Ease of Setup

Average: 6.4

8.9

Quality of Support

Average: 8.7

9.2

Ease of Admin

Average: 4.5

8.6

#13

Dscout

Overall Satisfaction Score

Top Industries of Reviewers:

Market Research

40%

Computer Software

20%

Entertainment

20%

Internet

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

8.2

Meets Requirements

Average: 8.6

8.8

Ease of Doing Business With

Average: 5.1

0.0

Ease of Setup

Average: 6.4

8.4

Quality of Support

Average: 8.7

9.6

Ease of Admin

Average: 4.5

0.0

#14

SightX

Overall Satisfaction Score

Top Industries of Reviewers:

Market Research

33%

Food & Beverages

33%

Entertainment

17%

Consumer Goods

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.2

Meets Requirements

Average: 8.6

9.3

Ease of Doing Business With

Average: 5.1

0.0

Ease of Setup

Average: 6.4

0.0

Quality of Support

Average: 8.7

10.0

Ease of Admin

Average: 4.5

0.0

#15

Appinio

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

25%

Consumer Electronics

25%

Financial Services

25%

Alternative Dispute Resolution

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

9.4

Meets Requirements

Average: 8.6

9.5

Ease of Doing Business With

Average: 5.1

0.0

Ease of Setup

Average: 6.4

0.0

Quality of Support

Average: 8.7

9.6

Ease of Admin

Average: 4.5

0.0

#16

quantilope

Overall Satisfaction Score

Top Industries of Reviewers:

Market Research

29%

Marketing and Advertising

29%

Food & Beverages

29%

Internet

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

8.4

Meets Requirements

Average: 8.6

8.7

Ease of Doing Business With

Average: 5.1

8.7

Ease of Setup

Average: 6.4

8.7

Quality of Support

Average: 8.7

8.8

Ease of Admin

Average: 4.5

0.0

#17

Forsta

Overall Satisfaction Score

Top Industries of Reviewers:

Market Research

82%

Management Consulting

Consumer Electronics

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

8.4

Meets Requirements

Average: 8.6

8.6

Ease of Doing Business With

Average: 5.1

8.3

Ease of Setup

Average: 6.4

8.0

Quality of Support

Average: 8.7

8.4

Ease of Admin

Average: 4.5

8.2

#18

Numerator Verified Voices

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

67%

Food & Beverages

33%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.4

0.0

Meets Requirements

Average: 8.6

0.0

Ease of Doing Business With

Average: 5.1

0.0

Ease of Setup

Average: 6.4

0.0

Quality of Support

Average: 8.7

0.0

Ease of Admin

Average: 4.5

0.0