BuildOps
BuildOps is an all-in-one operations platform for commercial MEP contractors—HVAC, mechanical, refrigeration, electrical, and plumbing—bringing dispatch, estimating, invoicing, service, projects, and reporting into one system. A single source of truth unifies office and field data, metrics, and work history. Projects flow seamlessly into service: as-built equipment becomes asset records that power service agreements, scheduling, dispatch, billing, and documentation. Smarter scheduling comes from a live planning board with technician skills, certifications, location, and availability—plus intelligent recommendations and drag-and-drop dispatch to handle emergencies, multi-day work, and long-term planning. Field teams stay audit-ready with photos, videos, and PDFs attached directly to quotes, invoices, and assets, while automated workflows keep work orders, customer data, and billing in sync across project and service. The result: predictable maintenance, stronger recurring revenue, protected margins, and a end-to-end support from the building phase to ongoing service.
Average Rating: 4.2/5.0
Total Reviews: 72
How Do G2 Users Rate BuildOps?
- Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.3/10)
- Ease of Admin: 7.7/10 (Category avg: 8.7/10)
- Ease of Use: 8.0/10 (Category avg: 8.7/10)
- Quality of Support: 8.3/10 (Category avg: 8.7/10)
Who Is the Company Behind BuildOps?
- Seller: BuildOps
- Company Website:
- Year Founded: 2018
- HQ Location: Santa Monica, CA 90404, US
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Twitter: @GoBuildOps
502 Twitter followers -
LinkedIn® Page: www.linkedin.com
616 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Construction
- Company Size: 47% Small, 42% Medium
What Do G2 Reviewers Say About BuildOps?
AI-generated summary from verified user reviews
Pros
- Users find BuildOps to be incredibly easy to use, significantly enhancing operational efficiency and dispatching capabilities.
- Users praise the exceptional customer support of BuildOps, highlighting responsiveness and helpfulness in enhancing their experience.
- Users value the extensive features of BuildOps, enhancing workflow and overall efficiency in their daily tasks.
- Users value the centralization of BuildOps, enabling seamless collaboration and easy access for both office and field teams.
- Users appreciate the effective job management features of BuildOps, enhancing organization and tracking for seamless operations.
Cons
- Users feel that improvement is needed in the PO module and audit/version control features for better functionality.
- Users struggle with the learning curve of BuildOps, finding the platform unintuitive and challenging for techs to adapt.
- Users find the limited features of BuildOps particularly frustrating, affecting overall usability and integration with their needs.
- Users report frequent update issues causing delays, unclear changes, and limitations in data input and system integration.
- Users express concerns about limited customization in BuildOps, affecting usability and integration with existing systems.
What Are Recent G2 Reviews of BuildOps?
"Streamlined Dispatch with Room for Reporting Improvements"
Rating: 4.0/5.0 stars
— Bahtiar A.
"Streamlined Dispatch and Billing, Needs Reporting Improvement"
Rating: 4.5/5.0 stars
— Omar A.

