Catchpoint
The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Monitoring (IPM) to detect and resolve internal or external issues across the Internet stack before they impact customers, employees, or digital experiences. Offering Internet Synthetics, RUM, BGP, Heartbeat Monitoring, Distributed Tracing, and performance optimization with high-fidelity data and flexible visualizations, Catchpoint is powered by the world’s largest active agent network to provide real-world user experience visibility and internet stack insights that complement Application Performance Monitoring (APM) to give IT Ops team instant awareness of incidents, root cause insights, and quick resolution.
Average Rating: 4.5/5.0
Total Reviews: 109
How Do G2 Users Rate Catchpoint?
- Performance Metrics: 7.9/10 (Category avg: 8.3/10)
- Root Cause Analysis (RCA): 8.3/10 (Category avg: 8.4/10)
- Real User Monitoring (RUM): 7.8/10 (Category avg: 8.3/10)
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
Who Is the Company Behind Catchpoint?
- Seller: LogicMonitor
- Year Founded: 2007
- HQ Location: Santa Barbara, CA
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LinkedIn® Page: www.linkedin.com
1,258 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Software Engineer
- Top Industries: Information Technology and Services, Financial Services
- Company Size: 65% Large, 22% Medium
What Do G2 Reviewers Say About Catchpoint?
AI-generated summary from verified user reviews
Pros
- Users value the issue detection capabilities of Catchpoint, enabling proactive monitoring and enhancing user experience reliability.
- Users appreciate the effective monitoring capabilities of Catchpoint, enhancing reliability and quickly detecting performance issues.
- Users value the responsive and helpful customer support from Catchpoint, making issue resolution efficient and quick.
- Users appreciate the real-time alerts from Catchpoint, enabling quick issue detection and reducing manual monitoring efforts.
- Users appreciate the immediate alerts from Catchpoint, allowing quick diagnosis of performance issues and minimizing downtime.
Cons
- Users find the pricing too high, especially for add-ons, limiting flexibility for smaller teams.
- Users find the difficult learning curve of Catchpoint challenging, especially for those not using it daily.
- Users find the learning curve challenging initially, requiring time to master Catchpoint's extensive features and complexity.
- Users find the pricing structure of Catchpoint limiting, particularly for smaller teams and businesses.
- Users find the configuration process complex, requiring time and effort before fully benefiting from Catchpoint's features.
What Are Recent G2 Reviews of Catchpoint?
"Software buyers want to hear more about Catchpoint."
Rating: 5.0/5.0 stars
— NAMAN GUPTA .
"Ensuring smooth digital user experience"
Rating: 4.0/5.0 stars
— Pradyumn G.

