As an ITIL Consultant, what stands out most is Google Cloud’s reliability, scalability, and alignment with modern ITSM principles. GCP’s services like Cloud Monitoring, Logging, and Operations Suite enable clear visibility and traceability — key for incident and problem management.

The platform makes it easy to implement service automation, infrastructure-as-code, and CI/CD pipelines while maintaining robust governance through IAM and policy-based controls.

It also integrates well with ITSM tools like ServiceNow, Jira, and others, which is critical in environments where operational maturity and SLAs are core. Review collected by and hosted on G2.com.

From a consulting standpoint, GCP's pricing model — particularly around networking and data egress — often needs to be explained in detail to clients.

Also, for organizations used to legacy IT models, there’s a steeper learning curve in adapting to GCP’s service-based architecture. Review collected by and hosted on G2.com.

- Large community for support and help.

- Conduct programs like Google cloud ready to give experience with courses of handson training.

- Data centres world wide for faster performance Review collected by and hosted on G2.com.

- Steep learning curve as there are multiple features and services clustered together.

- Difficulty integrating with non google services

- Difficult to switch to alternate cloud partners Review collected by and hosted on G2.com.

Google Cloud Monitoring is user-friendly, offering simple navigation through the log explorer. Every GCP issue is conveniently logged in a single, easily accessible location. The platform is designed for easy understanding, even for individuals outside the DevOps world. Logging operations require no additional configuration, ensuring straightforward integration to any application. Because of this setup in GCP, we can easily use this for daily debugging. Review collected by and hosted on G2.com.

Whenever we run into a roadblock, it usually doesn't happen but when it does it's hard to get customer support. Google has a strong community but with some issues maybe once in 2-3 years we require support without a proper plan we won't be able to access that. Review collected by and hosted on G2.com.

If there's something Google Cloud Monitoring did best, it is learn from AWS solutions & deliver them with upgrades. Google cloud monitoring although different from AWS cloudwatch solution, at least on the UI level, it still serves the same purpose of monitoring all the other services you use. On top of that, it offers some amazing custom metrics integration & dashboard development which is very helpful to devs. Review collected by and hosted on G2.com.

There's not much to dislike, but I think UI is something they can do better. A more simple to adapt UI (especially for beginners) would be amazing. Review collected by and hosted on G2.com.

All things considered, it's an application performance management platform that stores, gathers, and analyzes data together with code. Mobile phones are not compatible with it. It features an integrated feature that provides notifications for application errors in real time. Gco lacks complete authorization to use certain metrics. Installing a virtual machine (VM) is a must for tracking certain metrics. Additionally, it features two-step authentication, which notifies us of the log data every day along with a customized report that is prepared for it. Certain applications, such as Trace and Debugger, offer real-time, on-the-spot application analysis and are very scalable. It improves our business analytics and statistics, which are then applied to the organization's advantage. Review collected by and hosted on G2.com.

- The pricing approach is a little more expensive - A virtual machine (VM) is needed to track particular metrics. Review collected by and hosted on G2.com.

Navigating and obtaining the required information is made simple for both novice and expert users by the user interface's ease of use and intuitiveness. Users may build up bespoke notifications based on specified situations thanks to the platform's extensive alerting features. Google Cloud Monitoring gathers and presents a multitude of metrics pertaining to the functionality and condition of GCP resources. Review collected by and hosted on G2.com.

Even with the platform's insights into resource use and expenses, controlling and optimizing costs can remain a challenging undertaking. It might be difficult for users to explore and comprehend the several cost-related data and options. Review collected by and hosted on G2.com.

I truly value how thorough of a picture of our infrastructure and apps Google Cloud Monitoring offers. It greatly improves our workflow because it interfaces with other Google Cloud services with ease. Well-responsive individuals work in customer assistance. Benefit from how easily other Google Cloud services can be integrated. Review collected by and hosted on G2.com.

The primary issue I have is the intricacy of the initial setup. It took some time to get the swing of things, and I can understand why some people could find it off-putting. Review collected by and hosted on G2.com.

One thing that I like about Google Cloud monitoring it has a prebuilt dashboard, where we can see any resource usage. Load Balancer, SQL, GKE, App engine, and many more. We can also create our custom dashboard too Review collected by and hosted on G2.com.

About adding threshold and integration part that should be more easy to use, custom alerts should be more specified, facing issue on it too sometimes Review collected by and hosted on G2.com.

GCM is not entirely allowed to use these metrics. To track certain metrics, you must install a virtual machine (VM). It also has two-step authentication, which sends us a custom report created for it each day along with log data notifications. It's easy to use, and its measurements are more than adequate. With an amazing user interface, this alarm system is wonderful. Easy to share and utilise with others. Easy to integrate the services. Customer Support team is well responsive. Review collected by and hosted on G2.com.

The price of dedicated support is considerable. Furthermore, not every service level provides phone assistance. Review collected by and hosted on G2.com.

Google Cloud Monitoring incorporates advanced analytics tools that enable users to analyze historical data, identify trends, and gain insights into system behavior over time. This helps in making informed decisions and optimizing resource utilization. User-friendly application. Assist users in optimizing their monitoring setup. Excellent customer support. We can leverage the latest technologies and methodologies for effective monitoring. Review collected by and hosted on G2.com.

Enhancements in offline monitoring capabilities could be beneficial for maintaining visibility in less stable network environments. Users might seek more automation in the discovery and monitoring setup of new resources. Review collected by and hosted on G2.com.