Best AIOps Tools and Platforms - Page 3

How Many AIOps Tools Products Does G2 Track?

Total Products under this Category: 288

Category Stats (Oct 2026)

  • Average Rating: 4.55/5 (↑0.07 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: BMC Helix Operations Management with AIOps (+3.71%) - Among all products in this category, BMC Helix Operations Management with AIOps recorded the largest rating increase compared to last month

Last updated: October 20, 2026

How Does G2 Rank AIOps Tools Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 10,000+ Authentic Reviews
  • 288+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AIOps Tools

G2 Grid® for AIOps Tools plotting products by satisfaction and market presence

Highlighted products: ServiceNow IT Operations Management, OpManager Nexus, Dynatrace, IBM Instana, Elastic Observability, Sumo Logic, ScienceLogic AI Platform, and Datadog.

Underlying data: [Grid® JSON](https://www.g2.com/categories/aiops-platforms/grids.json?focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=opmanager-nexus&focus%5B%5D=dynatrace&focus%5B%5D=ibm-instana&focus%5B%5D=elastic-observability&focus%5B%5D=sumo-logic&focus%5B%5D=sciencelogic-ai-platform&focus%5B%5D=datadog)

Automation Anywhere Aisera Solutions

Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilities, and customer service domains, delivering exponential cost efficiencies, higher organizational productivity, and an enhanced employee experience. Aisera’s Agentic AI platform acts as a cognitive layer of Artificial Intelligence on top of existing enterprise infrastructure, delivering a single pane of glass view into all business knowledge stored in all the disparate SORs, data systems, and applications that most enterprises accumulate over decades of technology investments. With a no-rip-n-replace approach, Aisera readily integrates with these existing SORs and applications and provides businesses the ability to launch fully autonomous agents that meet and exceed the most stringent enterprise data security, privacy, and compliance requirements and policies. The result is a highly efficient enterprise with transformed employee and customer experiences that translate into a continued increase in productivity levels across the enterprise.

Average Rating: 4.4/5.0

Total Reviews: 133

How Do G2 Users Rate Automation Anywhere Aisera Solutions?

  • Systems Monitoring: 9.0/10 (Category avg: 9.3/10)
  • Artificial Intelligence: 8.8/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Reporting: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Automation Anywhere Aisera Solutions?

  • Seller: Automation Anywhere
  • Year Founded: 2003
  • HQ Location: San Jose, CA
  • Twitter: @AutomationAnywh
    55,050 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 64% Large, 26% Medium

What Do G2 Reviewers Say About Automation Anywhere Aisera Solutions?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of implementation with Aisera, highlighting seamless integration and responsive support from the team.
  • Users find Aisera's platform to be easy to implement, resulting in a smooth and efficient integration process.
  • Users praise Aisera's responsive customer support, ensuring timely assistance that enhances their experience and satisfaction.
  • Users appreciate the effortless automation Aisera provides, enhancing customer service and saving valuable time.
  • Users value Aisera's automation capabilities for enhancing efficiency and saving time in repetitive business tasks.
Cons
  • Users face a challenging learning curve with Aisera due to lack of documentation and manual tuning requirements.
  • Users find Aisera to be quite time-consuming, requiring extensive manual engagement for tuning and data navigation.
  • Users note the complexity of Aisera, requiring extensive setup and ongoing adjustments, which can be overwhelming.
  • Users express concern about the complexity and limitations of AI, citing the need for more assistance and maintenance.
  • Users find Aisera has a steep learning curve that requires significant investment and time to fully utilize its features.

What Are Recent G2 Reviews of Automation Anywhere Aisera Solutions?

What Are G2 Users Discussing About Automation Anywhere Aisera Solutions?

Mezmo

Mezmo built an AI SRE agent that helps SRE and platform teams manage production environments with greater context, control, and trust. It supports autonomous incident detection, investigates incidents, identifies likely root causes, generates post-mortems, and turns repeatable operations work into governed agentic workflows on-call teams can rely on. The agent runs on AURA, Mezmo’s open-source agent harness, and is grounded by Mezmo’s real-time telemetry pipeline. Together, they give the agent task-ready context from logs, metrics, and traces instead of raw data dumps. Mezmo keeps production AI inspectable and controlled. Teams can connect their own models, integrate existing tools through MCP, run workflows on their own infrastructure, and audit every plan, prompt, and tool call. Mezmo is built for SRE and platform teams that want to bring AI into production operations without giving up control, context, or trust.

Average Rating: 4.6/5.0

Total Reviews: 213

How Do G2 Users Rate Mezmo?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind Mezmo?

  • Seller: Mezmo
  • Year Founded: 2015
  • HQ Location: San Jose, California
  • Twitter: @mezmodata
    1,733 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 64% Small, 32% Medium

What Do G2 Reviewers Say About Mezmo?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Mezmo, highlighting its intuitive UI and efficient log analysis capabilities.
  • Users appreciate the ease of log collection and analysis with Mezmo, enhancing incident response efficiency significantly.
  • Users value the real-time monitoring capabilities of Mezmo, streamlining log management and incident response efficiency.
  • Users appreciate the real-time monitoring capabilities of Mezmo, enhancing incident response and simplifying log analysis.
  • Users value the efficiency improvement with Mezmo, significantly enhancing productivity and streamlining log analysis.
Cons
  • Users find the UX improvement necessary, citing complexity and design issues that hinder first-time navigation.
  • Users find the complex setup of Mezmo requires specialized knowledge and significant resources for effective maintenance.
  • Users are concerned about the high costs of Mezmo, especially with rising prices based on log volume.
  • Users find learning Mezmo tricky at first, but appreciate the team's continuous improvements and support.
  • Users are frustrated by the limitation of log levels, missing support for regular console logging and poor documentation.

What Are Recent G2 Reviews of Mezmo?

What Are G2 Users Discussing About Mezmo?

Splunk Observability Cloud

Splunk Observability Cloud is a comprehensive, real-time monitoring and troubleshooting platform designed to provide full-stack visibility across any environment. By integrating application performance monitoring, infrastructure monitoring, and digital experience monitoring, it enables organizations to detect and resolve issues swiftly, ensuring optimal system performance and enhanced user experiences. Built on OpenTelemetry standards, Splunk Observability Cloud offers AI-driven insights and analytics, facilitating proactive management of complex, distributed systems. Key Features and Functionality: - Application Performance Monitoring (APM): Identifies and addresses application issues by combining related data into intuitive visuals, accelerating mean time to resolution (MTTR). - Infrastructure Monitoring: Provides instant visibility and real-time alerts to improve hybrid cloud performance. - Digital Experience Monitoring: Delivers insights into frontend performance through Real User Monitoring and Synthetic Monitoring, ensuring seamless user experiences. - AI-Powered Analytics: Utilizes machine learning-driven features like Service Maps and Trace Analytics to offer guided troubleshooting and faster issue resolution. - OpenTelemetry-Native: Ensures data ownership and control, preventing vendor lock-in and allowing consistent instrumentation across applications. - No Data Sampling: Collects and analyzes 100% of data with NoSample™ tracing, eliminating blind spots. - Log Observer Connect: Correlates logs stored in Splunk Platform with real-time metrics and traces, providing deeper context for software behavior. Primary Value and Problem Solving: Splunk Observability Cloud addresses the challenges of monitoring and managing complex, distributed systems by offering unified visibility and real-time troubleshooting capabilities. It empowers organizations to: - Accelerate Issue Resolution: By correlating metrics, traces, and logs, teams can quickly identify root causes, reducing downtime and improving system reliability. - Enhance User Experiences: Continuous monitoring of digital experiences ensures that performance issues are detected and resolved before impacting end-users. - Optimize Operational Efficiency: AI-driven insights and automated analytics streamline troubleshooting processes, allowing teams to focus on innovation rather than firefighting. - Maintain Data Control: The OpenTelemetry-native approach provides flexibility and prevents vendor lock-in, enabling organizations to adapt and scale their observability practices as needed. By integrating these capabilities, Splunk Observability Cloud enables organizations to maintain high system performance, deliver exceptional user experiences, and drive continuous innovation.

Average Rating: 4.3/5.0

Total Reviews: 55

How Do G2 Users Rate Splunk Observability Cloud?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Splunk Observability Cloud?

  • Seller: Cisco
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 38% Large, 33% Small

What Do G2 Reviewers Say About Splunk Observability Cloud?

AI-generated summary from verified user reviews

Pros
  • Users value the detailed insights and analytics from Splunk Observability Cloud, enhancing performance and health monitoring of infrastructure.
  • Users value the efficient logging capabilities of Splunk Observability Cloud for insightful log analytics and security checks.
  • Users find Splunk Observability Cloud to be extremely user-friendly, streamlining tasks and enhancing efficiency in monitoring.
  • Users praise the robust logging and alerting features of Splunk Observability Cloud for enhanced data insights.
  • Users value the efficient logging capabilities of Splunk Observability Cloud, providing detailed insights and intelligent alerting.
Cons
  • Users find the pricing too expensive, suggesting a need for more economical options to increase accessibility.
  • Users find the pricing issues significant, citing high costs and a lack of training resources for effective use.
  • Users find the steep learning curve of Splunk Observability Cloud challenging, requiring time and prior knowledge to master.
  • Users find the complex setup of Splunk Observability Cloud challenging, making it difficult to effectively utilize the tool.
  • Users find the difficult learning curve of Splunk Observability Cloud challenging, especially for beginners requiring time to adapt.

What Are Recent G2 Reviews of Splunk Observability Cloud?

What Are G2 Users Discussing About Splunk Observability Cloud?

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OpsPilot

OpsPilot OpsPilot is an AI-powered observability and autonomous reliability platform with an AI Site Reliability Engineering (SRE) teammate that helps engineering and operations teams detect, understand, and resolve incidents faster — and increasingly prevent them from happening at all. Your 24/7 stack expert Modern production systems — microservices, distributed architectures, cloud and hybrid environments — generate enormous volumes of telemetry. Your existing tools surface that data. But they still leave engineers responsible for interpreting signals, finding root causes, and deciding what to do next. OpsPilot closes that gap. It continuously analyzes telemetry across your applications, infrastructure, and services — then tells your team what is happening, why it is happening, and what to do about it. From dashboards to autonomous reliability OpsPilot goes beyond alerting and visualization. It correlates signals across metrics, logs, traces, and deployment events to identify abnormal behavior, explain root causes, and guide teams toward faster resolution — dramatically reducing time spent on incident investigation and operational troubleshooting. Over time, it evolves from reactive investigation toward proactive and autonomous operations. Your AI SRE teammate OpsPilot acts as an AI SRE teammate — augmenting your operations team by answering the questions engineers face during incidents: What changed? Where is the failure occurring? Which service is responsible? What should we investigate next? Three core capabilities Observability — collects and correlates telemetry across metrics, logs, traces, JVM data, and application-level diagnostics for a complete picture of system behavior. Operational Intelligence — applies AI-driven analysis to surface what changed, what is causing the issue, which components are involved, and what actions may resolve it. Foundational capabilities include anomaly detection, alert reduction, telemetry correlation, and root cause analysis. Action and Automation — supports guided incident response, runbook generation, automated remediation, and continuous operational learning — moving teams progressively toward autonomous reliability. OpenTelemetry-native. No new agents required. OpsPilot ingests telemetry via OTLP over gRPC or HTTP — no proprietary agent required. It works with your existing OpenTelemetry instrumentation across Kubernetes, microservices, cloud services, and serverless platforms. Prometheus-compatible metrics, Loki log ingestion, and Jaeger/Zipkin trace formats are also supported. For teams needing deep JVM or ColdFusion diagnostics, the optional FusionReactor APM agent provides additional application-level telemetry. Built for DevOps, SRE, and platform engineering teams OpsPilot is designed for organizations running modern production systems that require high reliability and operational efficiency — particularly teams moving toward SRE or platform engineering models who need deeper operational insight without increasing headcount. Deployed as SaaS, hybrid, or agentless via OpenTelemetry.

Average Rating: 4.8/5.0

Total Reviews: 175

How Do G2 Users Rate OpsPilot?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)

Who Is the Company Behind OpsPilot?

  • Seller: Intergral
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Böblingen, DE
  • Twitter: @Fusion_Reactor
    9,345 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CTO, Developer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 60% Small, 29% Medium

What Do G2 Reviewers Say About OpsPilot?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of OpsPilot, facilitating quick access to crucial metrics and troubleshooting insights.
  • Users find the real-time web metrics invaluable, enabling quick insights and identification of performance issues in their applications.
  • Users appreciate the real-time visibility and detailed insights provided by FusionReactor APM for effective monitoring.
  • Users value the real-time monitoring of OpsPilot, enabling effective performance management and quick issue resolution.
  • Users praise the responsive and friendly customer support of OpsPilot, making troubleshooting and assistance seamless.
Cons
  • Users find the learning curve challenging, as advanced features require careful configuration and can be overwhelming.
  • Users face difficult configuration challenges, leading to confusion and potentially missing out on important insights.
  • Users find the learning difficulty of OpsPilot challenging initially, requiring some research before effective use.
  • Users find the UI confusing, especially the Cloud version, despite ongoing improvements for clarity and usability.
  • Users find the UI design confusing, noting that it can complicate the initial experience with OpsPilot.

What Are Recent G2 Reviews of OpsPilot?

What Are G2 Users Discussing About OpsPilot?

OpenText Operations Bridge (OpsBridge)

Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system, database, application, or service on all data types. With industry-leading AIOps capabilities, including event consolidation engines and noise reduction technology, it uniquely integrates end-to-end service awareness with rule and machine learning-based event correlation capabilities. Problems identified using a Vertica big data lake and machine learning, for example, to identify significant logs, can be manually or automatically remediated with flexible runbook automation and orchestration. These capabilities also apply to over 200 integrations with third-party tools and technology stacks. Executive stakeholders gain actionable insight on any device that has a browser with tailored dashboards showing vital status, business, and IT KPIs. Hybrid Cloud Monitoring for the Digital Enterprise Hybrid IT has quickly become the new normal, and IT operations teams are expected to offer both cloud and on-premises infrastructure options, whichever best meets the needs of the application or service. IT operations teams must adapt to new technologies, adopt new cloud vendors and other services chosen by the business, and monitor new applications and application releases with increasing frequency. OpenText™ OpsBridge exploits all AIOps capabilities to consolidate and analyze all your data. It reduces event volumes, isolates root-cause, and provides chatbots for ChatOps. It includes automation to remediate problems quickly while reducing human error with over 8000 provided runbook – or you can build your own. Deliver What the Business Needs When It Needs It Designed to deliver real business value, OpenText™ OpsBridge integrates all your tools and automates manual tasks. It focuses operations teams on the business services and users being impacted by automatically identifying root cause faster than ever before possible. Built-in AIOps intelligent analytics drives historical analysis, applying machine learning and 50+ patented algorithms to logs, events, metrics, and topology, which is so much more powerful than search alone. Key Benefits - Increased effectiveness (time, money, resources) of tools and services - Reduced effort and time to process service requests and resolve problems - Confidence from the lines of business in IT’s ability to deliver consistent, compliant services - Business needs and strategy that are on time and budget, and in stronger collaboration with IT - Reduced business risk, better service price performance, and accelerated time-to-market for new services Key Features - Automated Hybrid IT Discovery and Monitoring: Discovery and monitoring consolidates and exploits all your data types (events, metrics, logs, and topology) within a dynamically updated and accurate model. It shows the impact of incidents, ensuring no new service goes overlooked with dynamic top-down and bottoms-up service modeling and with monitoring automation. Aggregate all our your Hybrid IT resources into a single view with 200+ technology integrations. OpsBridge solution templates and management packs provide in-depth domain-specific monitoring, including infrastructure, databases, Microsoft environments, SAP environments, middleware, cloud, big data, application platforms, automation, load balancers, and web servers. The data is integrated into collect once store one technology (COSO), a containerized common data collection and storage for real-time streaming data ingestion and processing. - Consolidate Data and Reduce Noise: IT experts advise that the application of common data ingestion and algorithmic Big Data driven analytics to all your data is the key to improving service excellence. OpsBridge includes analytics and incorporates 50+ patents for high-speed, high-volume data analysis. Automated log, metric, and event analysis, plus anomaly detection, proactively alerts operators to abnormal activity and uncovers the most relevant insights from hundreds of millions of records to help your team better prioritize. With “time machine” replay, which correlates disparate data over any time range and in relation to topology graphs, users can visualize with ease when the problem started and find the offending resource. To enhance your control of virtualized resources and dynamically changing workloads, OpsBridge proposes optimized recipes for your resources. These recipes give you the ability to visualize resources, forecast their allocation impact, and master costs to set the right level of service. - Automated AIOps: OpsBridge incorporates all 11 AIOps capabilities, from agent-based intelligence and real-time performance analytics to multi-mode stream-based and topology-based correlation of event streams over time and across dependencies. - Robotize Processes and Remediation: With more than 8,000 runbooks to choose from, including hundreds of out-of-the-box integrations to popular IT Service Management tools, OpsBridge simplifies and accelerates the automation of tasks such as remedial actions, notifications, and recovery procedures. Orchestration of complex and conditional execution and rollback provides the means to strengthen compliance, remove manual errors, and develop IT Process Automation (ITPA) to slash costs and drive compliance, releasing rare resources for more critical business priorities. Adapting to changing circumstances is a core requirement for an agile organization. That’s the DevOps methodology, and OpsBridge supports it with: > A dynamically updating model that reflects the deployment of new application and infrastructure instances, automatically activating the required monitoring. > Robotized features for ChatOps-based collaboration across teams and tools such as Sitescope, OpsBridge Reporter and Operations Orchestration > Automated tasks capture and share vital production information to the extended teams, as well as activating alternative configurations to keep your business on track. - Analyze Application Health: OpsBridge provides probes dispersed across the world to measure service quality, control SLAs, and application health. That data is also fed to COSO, processed by the AIOps based analytics, and shown in reports and dashboards. - Customize Dashboards and Reporting: The Business Value Dashboard (BVD) can exploit all the status and KPI data at your disposal to provide a TV-like, live channel of business and IT news that the BVD “paints” onto any device with a browser. BVD software can display online information—such as internet news feeds, live programs, and streaming videos—in views developed using popular office tools. BVD can consume historical data stored in COSO, preprocessing, and analyzing that data before being displayed for reporting. OpsBridge Performance Engine and BVD provide highly scalable, real-time performance collection, analysis, and graphing for hundreds of metrics and consume data from COSO. You can build and combine different metrics and IT status information into powerful dashboards you can quickly tailor into domain-specific or contextually-specific dashboard mashups. Supported Technologies Management Packs are domain-specific add-ons to OpsBridge that provide pre-programmed intelligence for that domain, domain-specific reports, and correlation rules. Full details are available here: https://www.microfocus.com/media/data-sheet/operations_bridge_ds.pdf - Infrastructure AIX CentOS Cluster Debian HPE-UX HyperV IBM LPAR KVM Oracle Enterprise Linux RedHat Solaris Solaris Zone SUSE Ubuntu VMware vSphere Windows XEN - Databases Cassandra Couchbase Apache CouchDB Informix Marklogic Microsoft SQL Server MongoDB MySQL Oracle Database Oracle RAC PostgreSQL Riak SAP Sybase ASE - Microsoft Environments Microsoft Active Directory Microsoft Azure Microsoft Exchange Server Microsoft IIS Microsoft SharePoint Server Microsoft Skype for Business - SAP Environments SAP SAP HANA - Middleware Apache ActiveMQ Apache Kafka Apache Tomcat Apache Web Server Glassfish IBM WebSphere Application Server iPlanet JBoss Memcached Oracle Weblogic Application Server Rabbit MQ Redis Varnish - Cloud Amazon Services (EC2, EBS, ECS, Dynamo DB, Beanstalk Services, AWS Service Status, RDS, ASG, ELB, SQS, RedShift, KMS, S3, AWS Billing, AWS Service Health Dashboards) Microsoft Azure (Azure Data Factory, Azure Data Lake, Virtual Machines, Azure SQL, Storage Account, Azure App Service Plan, Azure Web Apps, Azure Active Directory Discovery, Activity Logs, Windows Activity Logs hosted on the Azure environment, Azure Load Balancer, Multi-instance support for Storage account service) Google Cloud Platform OpenStack Kubernetes - Big Data Apache Falcon Apache Flume Apache Oozie Apache Spark Apache Storm Apache Zookeeper Hadoop (Apache, Cloudera distributions) HBase Micro Focus Vertica Database Solr - Application Platforms Docker (certified) Node.js - Automation Chef Jenkins - Generic BIND DHCP File Change Monitor FTP server Generic SMTP JMX Microsoft .NET OpenSSH Perfmon SNMP - Load Balancer HAProxy Nginx - Partner IBM AS/400 IBM DB2 IBM Mainframe - Web Server gUnicorn HTTP Lighttpd - Others Github Postfix - Integrations are connectors to other tools that bring in their data for display and analysis: Ambari AppDynamics Aternity BMC Impact Manager BMC Remedy CA Spectrum Cherwell ITSM CollectD DynaTrace APM (Compuware) Dynatrace Data Center RUM (Do IT WiSE) Dynatrace Data Center RUM (J9) Dynatrace Synthetics (Do IT Wise) ExtraHop Networks Helion Monasca HEP OneView HPE Systems Insight Manager IBM NetCool IBM Tivoli (J9) OpenText™ APM OpenText™ AppPulse Active / Mobile OpenText™ ArcSight Logger / ESM OpenText™ AppManager OpenText™ Network Node Manager i (NNMi) OpenText™ Operations Manager for UNIX OpenText™ Operations Manager for Windows OpenText™ Service Manager OpenText™ Universal CMDB Microsoft SCOM Nagios New Relic Nutanix Oracle Enterprise Manager Propel Service Exchange RemedyForce / Salesforce SAP Solution Manager Service Anywhere ServiceNow (AppLink) ServiceNow (Do IT WiSE) Solarwinds Network Performance Monitor Solarwinds Server and Application Monitor Splunk VMWare vCenter Operations Manager VMware vRealize Operations (VROPS) xMatters Zabbix Zenoss

Average Rating: 4.0/5.0

Total Reviews: 16

How Do G2 Users Rate OpenText Operations Bridge (OpsBridge)?

  • Systems Monitoring: 10.0/10 (Category avg: 9.3/10)
  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)
  • Reporting: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind OpenText Operations Bridge (OpsBridge)?

  • Seller: OpenText
  • Year Founded: 1991
  • HQ Location: Waterloo, ON
  • Twitter: @OpenText
    21,565 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22,835 employees on LinkedIn®
  • Ownership: NASDAQ:OTEX

Who Uses This Product?

  • Top Industries: Information Technology and Services, Retail
  • Company Size: 106% Large, 3% Small

What Do G2 Reviewers Say About OpenText Operations Bridge (OpsBridge)?

AI-generated summary from verified user reviews

Pros
  • Users value the powerful infrastructure monitoring capabilities of OpenText OpsBridge for efficient system management.
  • Users commend the powerful infrastructure monitoring capabilities of OpenText OpsBridge, enhancing overall operational oversight.
  • Users appreciate the monitoring ease of OpenText OpsBridge, which simplifies the management of their infrastructure effectively.
  • Users value the powerful infrastructure monitoring capabilities of OpenText OpsBridge, enhancing their operational efficiency.
Cons
  • Users face significant delay issues with OpsBridge, as support tickets often remain unresolved for extended periods.
  • Users are frustrated by delays in support, as unresolved tickets linger for weeks without adequate assistance.
  • Users report frustrating logging issues with unresolved tickets, leading to wasted time and diminished support effectiveness.
  • Users report a poor support team that often leaves tickets unresolved for extended periods, frustrating the overall experience.
  • Users are frustrated with the poor customer support, as unresolved issues linger and response times are unacceptable.

What Are Recent G2 Reviews of OpenText Operations Bridge (OpsBridge)?

What Are G2 Users Discussing About OpenText Operations Bridge (OpsBridge)?

Grok

Grok is an AI operations (AIOps) platform that proactively resolves IT incidents using machine intelligence and automation.

Average Rating: 4.3/5.0

Total Reviews: 18

How Do G2 Users Rate Grok?

  • Systems Monitoring: 7.2/10 (Category avg: 9.3/10)
  • Artificial Intelligence: 8.3/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Reporting: 6.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Grok?

Who Uses This Product?

  • Company Size: 39% Small, 11% Medium

What Do G2 Reviewers Say About Grok?

AI-generated summary from verified user reviews

Pros
  • Users love Grok for its unique personality and depth in answering complex questions, making learning enjoyable and engaging.
  • Users find Grok incredibly easy to use, appreciating its quick responses and seamless integration for everyday productivity.
  • Users appreciate the easy setup of Grok, allowing seamless integration for quick and efficient problem-solving.
  • Users find the initial setup very easy, enabling quick starting and seamless integration into their workflow.
  • Users find Grok's real-time connection to X and humorous personality enhances discussion of current trends and news.
Cons
  • Users experience alert issues with Grok, leading to incomplete responses and occasional inaccuracies in information provided.
  • Users experience insufficient information from Grok, often leading them to seek alternatives for clearer understanding.
  • Users report data inaccuracy in Grok, noting issues with misinformation, incomplete responses, and lack of context.
  • Users express frustration over the limited features of Grok, feeling restricted in functionality and customization options.
  • Users find Grok lacks essential features like plugin support and advanced integrations, limiting its effectiveness for serious tasks.

What Are Recent G2 Reviews of Grok?

Netreo

Netreo is the most comprehensive IT Operations full stack monitoring and AIOps company. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others. Our platform is also an extensible environment with the ability for our user community to build and share their integrations with others in our customer community.

Average Rating: 4.5/5.0

Total Reviews: 54

How Do G2 Users Rate Netreo?

  • Systems Monitoring: 9.4/10 (Category avg: 9.3/10)
  • Artificial Intelligence: 9.2/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Reporting: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Netreo?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Primary/Secondary Education
  • Company Size: 37% Medium, 34% Large

What Are Recent G2 Reviews of Netreo?

What Are G2 Users Discussing About Netreo?

Virtana Platform

Virtana delivers the industry's deepest hybrid infrastructure observability platform, empowering enterprises to ensure the availability, efficiency, and resiliency of their mission-critical services. Our AI-powered platform unifies visibility across on-premises, cloud, and Kubernetes environments, providing comprehensive real-time insights and intelligent automation. Key differentiators: · AI-driven early warning system and automated root cause analysis · Comprehensive topology discovery and mapping across your entire IT estate · Consolidated alerts with policy-based noise reduction · Natural language infrastructure querying through Virtana Copilot · Vendor-agnostic platform supporting both on-premises and cloud deployments Organizations choose Virtana to: · Reduce mean time to resolution (MTTR) through AI-powered automation · Lower infrastructure costs with intelligent optimization · Improve team productivity by eliminating alert noise · Support demanding AI workloads with deep infrastructure insights · Transform infrastructure from a cost center to a strategic asset Whether you're managing traditional IT, hybrid environments, or advanced AI data centers, Virtana provides the deep observability and intelligent automation needed to drive operational excellence and accelerate digital transformation.

Average Rating: 4.3/5.0

Total Reviews: 35

How Do G2 Users Rate Virtana Platform?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Reporting: 6.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Virtana Platform?

  • Seller: Virtana
  • Year Founded: 2008
  • HQ Location: N/A
  • Twitter: @VirtanaCorp
    9,421 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    168 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 53% Large, 26% Medium

What Are Recent G2 Reviews of Virtana Platform?

What Are G2 Users Discussing About Virtana Platform?

eG Enterprise

eG Enterprise, from eG Innovations, is a total performance monitoring solution for applications and IT infrastructures. Get actionable answers to performance issues, wherever they originate, across your physical, virtual, cloud and hybrid infrastructure, improving the user experience and dramatically improving IT efficiency. • Proactively monitor end-user experience on website and applications with real user monitoring and synthetic transaction monitoring • Trace user transactions across the applications architecture and pinpoint application code-level and database query-level issues • Map application dependencies with underlying infrastructure (server, hypervisor, storage, network, cloud) • In a single click, drill down to get performance metrics of any IT infrastructure component. • Built-in machine learning and automatic correlative intelligence help detect the root cause of application issues so administrators can resolve problems faster Monitor 200+ applications (Citrix, SAP, SharePoint, Office 365, Java, .NET, AD, Exchange, and more), 10+ virtualization platforms (VMware, Hyper-V, XenServer, Nutanix, and more), cloud platforms (AWS, Azure) and 10+ operating systems out of the box. eG Enterprise is a unified solution for monitoring application performance, end-user experience, and health of the entire IT infrastructure.

Average Rating: 4.5/5.0

Total Reviews: 11

How Do G2 Users Rate eG Enterprise?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)

Who Is the Company Behind eG Enterprise?

  • Seller: eG Innovations
  • Year Founded: 2001
  • HQ Location: Iselin, NJ
  • Twitter: @eGInnovations
    1,087 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    343 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 38% Medium, 31% Large

What Do G2 Reviewers Say About eG Enterprise?

AI-generated summary from verified user reviews

Pros
  • Users value the extensive monitoring capabilities of eG Enterprise, enhancing system insights and proactive decision-making.
  • Users value the seamless integrations of eG Enterprise, enhancing monitoring and troubleshooting across diverse systems.
  • Users value the extensive monitoring capabilities of eG Enterprise, enhancing system insights and performance management.
  • Users value the real-time monitoring features of eG Enterprise, enhancing system insights and proactive decision-making.
  • Users praise the reliability of eG Enterprise, benefiting from its extensive monitoring and seamless scalability.
Cons
  • Users find the initial setup and customisation complexities challenging, impacting the overall user experience.
  • Users find the complex setup process challenging and desire more streamlined documentation for better assistance.
  • Users find the learning difficulty can be high due to complex setup and customization challenges.
  • Users find the limited customization options complex, impacting their ability to tailor the product effectively.
  • Users find eG Enterprise not intuitive, especially regarding setup and customization, which can be quite complex.

What Are Recent G2 Reviews of eG Enterprise?

BMC Helix Operations Management with AIOps

BMC Helix Monitor Predicts and proactively resolves operational issues to optimize performance and availability

Average Rating: 4.2/5.0

Total Reviews: 9

How Do G2 Users Rate BMC Helix Operations Management with AIOps?

  • Systems Monitoring: 10.0/10 (Category avg: 9.3/10)
  • Artificial Intelligence: 10.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Reporting: 7.5/10 (Category avg: 8.9/10)

Who Is the Company Behind BMC Helix Operations Management with AIOps?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 56% Large, 33% Small

What Are Recent G2 Reviews of BMC Helix Operations Management with AIOps?

What Are G2 Users Discussing About BMC Helix Operations Management with AIOps?

Hyground

Hyground.ai is a sovereign AI SRE (Site Reliability Engineering) agent for mid-market and enterprise customers. It automates repetitive SRE work, investigates alerts, correlates logs and metrics, and proposes fixes before an on-call engineer even opens their laptop — all while being self-hosted and fully GDPR-compliant so no operational data leaves the customer's environment.

Average Rating: 4.7/5.0

Total Reviews: 5

How Do G2 Users Rate Hyground?

  • Systems Monitoring: 10.0/10 (Category avg: 9.3/10)
  • Artificial Intelligence: 10.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Reporting: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Hyground?

  • Seller: Hyground
  • Year Founded: 2025
  • HQ Location: Hamburg, DE
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Medium, 20% Small

What Are Recent G2 Reviews of Hyground?

Octopora

octopora is one connected workspace for teams of 5 to 100: boards, sprints, issues, chat, calls, calendar, help desk, time tracking and Git repositories on a single record. Helpi, the built-in AI, drafts tickets, meetings and backlogs from plain language, and its coding agent turns an assigned ticket into a reviewed pull request. Free for up to 5 members.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Octopora?

  • Artificial Intelligence: 10.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Octopora?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Octopora?

CircleHash

CircleHash.com is an advanced hosting management platform integrating our data center facilities where you can host your miners.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind CircleHash?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of CircleHash?

OpsWorker AI SRE Production Intelligence

OpsWorker.ai Resolve production incidents and development issues with AI that understands your code, infrastructure, and telemetry — reducing MTTR by up to 80% and boosting engineering productivity by 50%. OpsWorker helps On-Call Engineers. Software Developers, SREs, and DevOps Engineers reduce MTTR, resolve complex development issues, and manage high-incident environments. Through intelligent incident correlation, code-aware troubleshooting, and deep integration into your technical ecosystem, OpsWorker delivers actionable insights and autonomous remediation — ensuring resilient, high-performance operations across Kubernetes and Cloud workloads.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate OpsWorker AI SRE Production Intelligence?

  • Systems Monitoring: 10.0/10 (Category avg: 9.3/10)
  • Artificial Intelligence: 10.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind OpsWorker AI SRE Production Intelligence?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of OpsWorker AI SRE Production Intelligence?

Splunk IT Service Intelligence‎ (ITSI)

Splunk IT Service Intelligence (ITSI) is an AIOps and event management solution that correlates and applies machine learning to all data for real-time, predictive performance monitoring and integrated IT management workflows. This enables teams to prevent incidents before they impact the business, and detect, respond and resolve incidents all from one place.

Average Rating: 4.9/5.0

Total Reviews: 5

How Do G2 Users Rate Splunk IT Service Intelligence‎ (ITSI)?

  • Systems Monitoring: 10.0/10 (Category avg: 9.3/10)
  • Artificial Intelligence: 10.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.2/10)
  • Reporting: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Splunk IT Service Intelligence‎ (ITSI)?

  • Seller: Cisco
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO

Who Uses This Product?

  • Company Size: 80% Large, 20% Small

What Are Recent G2 Reviews of Splunk IT Service Intelligence‎ (ITSI)?

What Are G2 Users Discussing About Splunk IT Service Intelligence‎ (ITSI)?

Tian Lin
TL
Researched and written by Tian Lin
Updated August 25, 2026