Micro Focus is now part of OpenText!
OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system, database, application, or service on all data types. With industry-leading AIOps capabilities, including event consolidation engines and noise reduction technology, it uniquely integrates end-to-end service awareness with rule and machine learning-based event correlation capabilities.
Problems identified using a Vertica big data lake and machine learning, for example, to identify significant logs, can be manually or automatically remediated with flexible runbook automation and orchestration. These capabilities also apply to over 200 integrations with third-party tools and technology stacks.
Executive stakeholders gain actionable insight on any device that has a browser with tailored dashboards showing vital status, business, and IT KPIs.
Hybrid Cloud Monitoring for the Digital Enterprise
Hybrid IT has quickly become the new normal, and IT operations teams are expected to offer both cloud and on-premises infrastructure options, whichever best meets the needs of the application or service. IT operations teams must adapt to new technologies, adopt new cloud vendors and other services chosen by the business, and monitor new applications and application releases with increasing frequency.
OpenText™ OpsBridge exploits all AIOps capabilities to consolidate and analyze all your data. It reduces event volumes, isolates root-cause, and provides chatbots for ChatOps. It includes automation to remediate problems quickly while reducing human error with over 8000 provided runbook – or you can build your own.
Deliver What the Business Needs When It Needs It
Designed to deliver real business value, OpenText™ OpsBridge integrates all your tools and automates manual tasks. It focuses operations teams on the business services and users being impacted by automatically identifying root cause faster than ever before possible. Built-in AIOps intelligent analytics drives historical analysis, applying machine learning and 50+ patented algorithms to logs, events, metrics, and topology, which is so much more powerful than search alone.
Key Benefits
- Increased effectiveness (time, money, resources) of tools and services - Reduced effort and time to process service requests and resolve problems
- Confidence from the lines of business in IT’s ability to deliver consistent, compliant services
- Business needs and strategy that are on time and budget, and in stronger collaboration with IT
- Reduced business risk, better service price performance, and accelerated time-to-market for new services
Key Features
- Automated Hybrid IT Discovery and Monitoring: Discovery and monitoring consolidates and exploits all your data types (events, metrics, logs, and topology) within a dynamically updated and accurate model. It shows the impact of incidents, ensuring no new service goes overlooked with dynamic top-down and bottoms-up service modeling and with monitoring automation. Aggregate all our your Hybrid IT resources into a single view with 200+ technology integrations. OpsBridge solution templates and management packs provide in-depth domain-specific monitoring, including infrastructure, databases, Microsoft environments, SAP environments, middleware, cloud, big data, application platforms, automation, load balancers, and web servers. The data is integrated into collect once store one technology (COSO), a containerized common data collection and storage for real-time streaming data ingestion and processing.
- Consolidate Data and Reduce Noise: IT experts advise that the application of common data ingestion and algorithmic Big Data driven analytics to all your data is the key to improving service excellence. OpsBridge includes analytics and incorporates 50+ patents for high-speed, high-volume data analysis. Automated log, metric, and event analysis, plus anomaly detection, proactively alerts operators to abnormal activity and uncovers the most relevant insights from hundreds of millions of records to help your team better prioritize. With “time machine” replay, which correlates disparate data over any time range and in relation to topology graphs, users can visualize with ease when the problem started and find the offending resource. To enhance your control of virtualized resources and dynamically changing workloads, OpsBridge proposes optimized recipes for your resources. These recipes give you the ability to visualize resources, forecast their allocation impact, and master costs to set the right level of service.
- Automated AIOps: OpsBridge incorporates all 11 AIOps capabilities, from agent-based intelligence and real-time performance analytics to multi-mode stream-based and topology-based correlation of event streams over time and across dependencies.
- Robotize Processes and Remediation: With more than 8,000 runbooks to choose from, including hundreds of out-of-the-box integrations to popular IT Service Management tools, OpsBridge simplifies and accelerates the automation of tasks such as remedial actions, notifications, and recovery procedures. Orchestration of complex and conditional execution and rollback provides the means to strengthen compliance, remove manual errors, and develop IT Process Automation (ITPA) to slash costs and drive compliance, releasing rare resources for more critical business priorities. Adapting to changing circumstances is a core requirement for an agile organization. That’s the DevOps methodology, and OpsBridge supports it with:
> A dynamically updating model that reflects the deployment of new application and infrastructure instances, automatically activating the required monitoring.
> Robotized features for ChatOps-based collaboration across teams and tools such as Sitescope, OpsBridge Reporter and Operations Orchestration
> Automated tasks capture and share vital production information to the extended teams, as well as activating alternative configurations to keep your business on track.
- Analyze Application Health: OpsBridge provides probes dispersed across the world to measure service quality, control SLAs, and application health. That data is also fed to COSO, processed by the AIOps based analytics, and shown in reports and dashboards.
- Customize Dashboards and Reporting: The Business Value Dashboard (BVD) can exploit all the status and KPI data at your disposal to provide a TV-like, live channel of business and IT news that the BVD “paints” onto any device with a browser. BVD software can display online information—such as internet news feeds, live programs, and streaming videos—in views developed using popular office tools. BVD can consume historical data stored in COSO, preprocessing, and analyzing that data before being displayed for reporting. OpsBridge Performance Engine and BVD provide highly scalable, real-time performance collection, analysis, and graphing for hundreds of metrics and consume data from COSO. You can build and combine different metrics and IT status information into powerful dashboards you can quickly tailor into domain-specific or contextually-specific dashboard mashups.
Supported Technologies
Management Packs are domain-specific add-ons to OpsBridge that provide pre-programmed intelligence for that domain, domain-specific reports, and correlation rules. Full details are available here: https://www.microfocus.com/media/data-sheet/operations_bridge_ds.pdf
- Infrastructure
AIX
CentOS
Cluster
Debian
HPE-UX
HyperV
IBM LPAR
KVM
Oracle Enterprise Linux
RedHat
Solaris
Solaris Zone
SUSE
Ubuntu
VMware vSphere
Windows
XEN
- Databases
Cassandra
Couchbase
Apache CouchDB
Informix
Marklogic
Microsoft SQL Server
MongoDB
MySQL
Oracle Database
Oracle RAC
PostgreSQL
Riak
SAP Sybase ASE
- Microsoft Environments
Microsoft Active Directory
Microsoft Azure
Microsoft Exchange Server
Microsoft IIS
Microsoft SharePoint Server
Microsoft Skype for Business
- SAP Environments
SAP
SAP HANA
- Middleware
Apache ActiveMQ
Apache Kafka
Apache Tomcat
Apache Web Server
Glassfish
IBM WebSphere Application Server
iPlanet
JBoss
Memcached
Oracle Weblogic Application Server
Rabbit MQ
Redis
Varnish
- Cloud
Amazon Services (EC2, EBS, ECS, Dynamo DB, Beanstalk Services, AWS Service Status, RDS, ASG, ELB, SQS, RedShift, KMS, S3, AWS Billing, AWS Service Health Dashboards)
Microsoft Azure (Azure Data Factory, Azure Data Lake, Virtual Machines, Azure SQL, Storage Account, Azure App Service Plan, Azure Web Apps, Azure Active Directory Discovery, Activity Logs, Windows Activity Logs hosted on the Azure environment, Azure Load Balancer, Multi-instance support for Storage account service)
Google Cloud Platform
OpenStack
Kubernetes
- Big Data
Apache Falcon
Apache Flume
Apache Oozie
Apache Spark
Apache Storm
Apache Zookeeper
Hadoop (Apache, Cloudera distributions)
HBase
Micro Focus Vertica Database
Solr
- Application Platforms
Docker (certified)
Node.js
- Automation
Chef
Jenkins
- Generic
BIND
DHCP
File Change Monitor
FTP server
Generic SMTP
JMX
Microsoft .NET
OpenSSH
Perfmon
SNMP
- Load Balancer
HAProxy
Nginx
- Partner
IBM AS/400
IBM DB2
IBM Mainframe
- Web Server
gUnicorn
HTTP
Lighttpd
- Others
Github
Postfix
- Integrations are connectors to other tools that bring in their data for display and analysis:
Ambari
AppDynamics
Aternity
BMC Impact Manager
BMC Remedy
CA Spectrum
Cherwell ITSM
CollectD
DynaTrace APM (Compuware)
Dynatrace Data Center RUM (Do IT WiSE)
Dynatrace Data Center RUM (J9)
Dynatrace Synthetics (Do IT Wise)
ExtraHop Networks
Helion Monasca
HEP OneView
HPE Systems Insight Manager
IBM NetCool
IBM Tivoli (J9)
OpenText™ APM
OpenText™ AppPulse Active / Mobile
OpenText™ ArcSight Logger / ESM
OpenText™ AppManager
OpenText™ Network Node Manager i (NNMi)
OpenText™ Operations Manager for UNIX
OpenText™ Operations Manager for Windows
OpenText™ Service Manager
OpenText™ Universal CMDB
Microsoft SCOM
Nagios
New Relic
Nutanix
Oracle Enterprise Manager
Propel Service Exchange
RemedyForce / Salesforce
SAP Solution Manager
Service Anywhere
ServiceNow (AppLink)
ServiceNow (Do IT WiSE)
Solarwinds Network Performance Monitor
Solarwinds Server and Application Monitor
Splunk
VMWare vCenter Operations Manager
VMware vRealize Operations (VROPS)
xMatters
Zabbix
Zenoss
Average Rating: 4.0/5.0
Total Reviews: 16
How Do G2 Users Rate OpenText Operations Bridge (OpsBridge)?
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Systems Monitoring: 10.0/10 (Category avg: 9.1/10)
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Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
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Reporting: 10.0/10 (Category avg: 8.8/10)
Who Is the Company Behind OpenText Operations Bridge (OpsBridge)?
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Seller: OpenText
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Year Founded: 1991
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HQ Location: Waterloo, ON
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Twitter: @OpenText
21,565 Twitter followers
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LinkedIn® Page: www.linkedin.com
22,835 employees on LinkedIn®
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Ownership: NASDAQ:OTEX
Who Uses This Product?
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Top Industries: Information Technology and Services, Retail
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Company Size: 106% Large, 3% Medium
What Do G2 Reviewers Say About OpenText Operations Bridge (OpsBridge)?
AI-generated summary from verified user reviews
Pros
- Users value the powerful infrastructure monitoring capabilities of OpenText OpsBridge for efficient system management.
- Users commend the powerful infrastructure monitoring capabilities of OpenText OpsBridge, enhancing overall operational oversight.
- Users appreciate the monitoring ease of OpenText OpsBridge, which simplifies the management of their infrastructure effectively.
- Users value the powerful infrastructure monitoring capabilities of OpenText OpsBridge, enhancing their operational efficiency.
Cons
- Users face significant delay issues with OpsBridge, as support tickets often remain unresolved for extended periods.
- Users are frustrated by delays in support, as unresolved tickets linger for weeks without adequate assistance.
- Users report frustrating logging issues with unresolved tickets, leading to wasted time and diminished support effectiveness.
- Users report a poor support team that often leaves tickets unresolved for extended periods, frustrating the overall experience.
- Users are frustrated with the poor customer support, as unresolved issues linger and response times are unacceptable.
What Are G2 Users Discussing About OpenText Operations Bridge (OpsBridge)?
