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Netreo Reviews & Product Details

Netreo is the most comprehensive IT Operations full stack monitoring and AIOps company. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others. Our platform is also an extensible environment with the ability for our user community to build and share their integrations with others in our customer community.

Seller

BMC Helix

Languages Supported

English

Product Description

The Netreo full stack monitoring and AIOps platform give IT organizations deep visibility into the performance, availability and utilization of their networks, infrastructure, and applications.

Overview by

Akshita Singhal

Discussions

Netreo Community

Pricing

Pricing provided by Netreo.

Netreo Professional

device/month

Netreo Ultimate

$12

device/month

View More Pricing Information

Top-Rated Alternatives

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Netreo Media

In-depth insight into all your static and dynamic network resources

Netreo’s AIOps engine delivers simple answers from mountains of data leveraging over 20 years of historical baselines and trends.

Industry leading application response monitoring to get a realistic view of user experience

Monitor user experience for mission critical public or private cloud applications

Out-of-the-box unlimited MSP capability, offering simple, scalable, multi-customer management

Seamless monitoring of an network connected device or application in any environment

Netreo Reviews (59)

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Victor A.

Owner

Small-Business (50 or fewer emp.)

5/18/2023

""Netreo: The Best Vendor for Full-Stack Monitoring and AIOps Solutions""

5/5

What do you like best about Netreo?

I genuinely believe that Netreo is an exceptional and comprehensive full-stack IT management solution that goes above and beyond in providing us with actionable insights and recommendations to optimize our IT operations. With Netreo by our side, our network and system administrators have the power to swiftly pinpoint the root causes of outages, resulting in significant time savings and heightened productivity.

One aspect that truly resonates with us is Netreo's utilization of advanced machine learning algorithms. These algorithms not only automate the fine-tuning of our NMS platforms but also guarantee the consistent delivery of high-quality services. This feature demonstrates Netreo's commitment to staying at the forefront of technology and ensuring that our IT infrastructure operates at its absolute best.

Netreo's capabilities are evident in its performance and the positive impact it has had on our organization. We are genuinely convinced that Netreo is the ideal solution for optimizing our IT operations, providing us with the reliability, efficiency, and peace of mind that we need to thrive in today's ever-evolving digital landscape. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

There are no dislikes or complaints whatsoever. Review collected by and hosted on G2.com.

What problems is Netreo solving and how is that benefiting you?

Netreo has proven to be an invaluable solution for addressing our organization's IT management challenges. With its comprehensive monitoring and automation capabilities, we are empowered to tackle the complexities of our full-stack IT environments effectively. The benefits we've experienced have been remarkable, as Netreo enables us to swiftly detect and resolve issues, minimize costly downtime, and optimize overall system performance.

One of the standout features of Netreo is its advanced AIOps capabilities, which have revolutionized our operations. By automating tasks and streamlining processes, we have significantly improved our efficiency, allowing us to accomplish more with fewer resources. The time and effort saved in network and system administration tasks have been a game-changer, allowing us to focus on strategic initiatives and higher-value activities that drive our organization forward.

The impact of Netreo on our IT management landscape has been nothing short of transformative. Its sincere dedication to resolving our pain points and enhancing our productivity is evident in every aspect of its design and functionality. We are confident in recommending Netreo to any organization seeking a sincere and convincing solution to their IT management needs. Review collected by and hosted on G2.com.

Rodrigo V.

Mid-Market (51-1000 emp.)

10/28/2023

"Netreo Amazing IT Observability and Operations experience"

5/5

What do you like best about Netreo?

Unified Visibility and IT Operations for IT Infrastructure Hybrid (On-Premises - Cloud) Review collected by and hosted on G2.com.

What do you dislike about Netreo?

Limited Documentarion in other languages (Spanish, Portuguese for LATAM) Review collected by and hosted on G2.com.

What problems is Netreo solving and how is that benefiting you?

Netreo resolve:

* Holistic Visibility 360 of IT Hybrid Infrastructure (Cloud - Onpremises) servers, network, Vm, Cloud, SDWAN, DDBB, Storage and others in sigle pane of glass

* Central and simple administration with great granullar and costumized report for devices, sites, tipe of component and incluse Business IT Infra-Workflow

* Incident Management in central point inclusive integrated with ITSM Tools

My beneficts:

* Single and unified point of diagnostic and operations IT Infrastructure with real information about availability, operation and predictive fails

* Real management of IT Infrastructure with large retention of data for analysis and trends

* Less time for resolve Review collected by and hosted on G2.com.

Srija R.

DevOps Engineer

Small-Business (50 or fewer emp.)

8/12/2024

"Can be used occasionally"

2.5/5

What do you like best about Netreo?

Speed, Interactive and Easy access to the portal Review collected by and hosted on G2.com.

What do you dislike about Netreo?

The pre-requisites, No autofilling options Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

8/13/2021

"Great product, has many great features!"

4/5

What do you like best about Netreo?

Visuals and display.

Templates help keep things organized.

The auto-refresh functionality is excellent for keeping a window or tab open and not worrying that I'm missing something.

The mobile app is great for keeping on top of alerts and Is my go-to method for monitoring our environment. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

The UI can feel clunky at times, often requiring clicking through multiple menus to take a single action.

Making changes to templates does not apply the settings to all the devices immediately and sometimes requires manual intervention to get the new checks to appear on devices.

It seems that we are consistently finding bugs and needing to reach out to the support team to correct issues that are not possible to fix on our own. Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

11/20/2022

"Go Netreo!"

5/5

What do you like best about Netreo?

Love the team there. You can tell they want to help you and make it a priority to do so. They have integrations and features other vendors don't and are more than happy to help you set up new ones. Love the graphs, charts, customization options, NOC view and the GUI. They listen and are always happy to make changes in order to improve their product. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

Their phone app needs some polishing and always disconnects me requiring me to have to reconnect it using my computer. It would also be nice to be able to do "everything" from your phone and not be limited by only the features offered. Review collected by and hosted on G2.com.

Brad A.

Small-Business (50 or fewer emp.)

3/8/2023

"All Systems Go!"

5/5

What do you like best about Netreo?

Ease of deployment and organization of data! We can quickly isolate events based on organizationally grouped data which makes MTTR lower and helps keep customers happy! Review collected by and hosted on G2.com.

What do you dislike about Netreo?

Netro could be more open allowing customers to use it as more of a tool kit rather than a point solution. A good example is providing an SDK so partners and customers can build tighter integrations with third parties or homegrown tools. Review collected by and hosted on G2.com.

Duleep W.

Vice President Information Technology

Mid-Market (51-1000 emp.)

5/22/2023

"VP of IT"

5/5

What do you like best about Netreo?

Great product that helps keep track of device health. They are able to monitor devices at all levels and the development staff is very good at getting new devices into the system Review collected by and hosted on G2.com.

What do you dislike about Netreo?

There is nothing ton disklike, given the any feature recommendation is always accepted as a challenge and becomes part of the feature set Review collected by and hosted on G2.com.

Tim K.

Systems Administrator

Enterprise (> 1000 emp.)

5/26/2020

"Netreo's team is working very hard to provide amazing monitoring and notification systems"

5/5

What do you like best about Netreo?

Their expert support team is extremely helpful. They continue to provide insightful improvements. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

I would embrace more training opportunities Review collected by and hosted on G2.com.

Recommendations to others considering Netreo:

Test it out and see what it can do - don't be afraid to ask the team about any parameter you desire to monitor. They can do amazing things with this solution! Review collected by and hosted on G2.com.

What problems is Netreo solving and how is that benefiting you?

Netreo monitors and alerts us on an extensive set of servers and network gear in our environment Review collected by and hosted on G2.com.

Jaime G.

VP Sales

Information Technology and Services

Mid-Market (51-1000 emp.)

10/30/2023

"Best On-Premise Monitoring solution"

5/5

What do you like best about Netreo?

Easy of use and implementation of the solution. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

The price for small implementation of the solution Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

10/24/2023

"Netreo is a top tool"

5/5

What do you like best about Netreo?

Easy to integrate and use, the implementation is quite straight forward, whenever needed the customer support was there to help, as we used every day. Also it is pretty cool how the number of features grows over time. Review collected by and hosted on G2.com.

What do you dislike about Netreo?

Some of the UIs are a bit outdated. It can use some revamp Review collected by and hosted on G2.com.