Top Free AI Chatbots Software

How Many AI Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,325

Category Stats (Oct 2026)

  • Average Rating: 4.6/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Social Intents (+1.36%) - Among all products in this category, Social Intents recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank AI Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 70,300+ Authentic Reviews
  • 1,325+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Chatbots Software

G2 Grid® for AI Chatbots Software plotting products by satisfaction and market presence

Highlighted products: ChatGPT, Claude, Notion, Gemini, Perplexity, ClickUp, Zapier, and 1min.AI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-chatbots/grids.json?focus%5B%5D=chatgpt&focus%5B%5D=claude-2025-12-11&focus%5B%5D=notion&focus%5B%5D=google-gemini&focus%5B%5D=perplexity&focus%5B%5D=clickup&focus%5B%5D=zapier&focus%5B%5D=1min-ai)

Notion

Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work.

Average Rating: 4.6/5.0

Total Reviews: 12,535

How Do G2 Users Rate Notion?

  • Understanding: 8.2/10 (Category avg: 8.8/10)
  • Ease of Use: 8.3/10 (Category avg: 9.1/10)
  • Reliability: 8.2/10 (Category avg: 8.8/10)
  • Error Learning: 7.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Notion?

  • Seller: Notion
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, California
  • Twitter: @NotionHQ
    518,653 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,360 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Student
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 24% Medium

What Do G2 Reviewers Say About Notion?

AI-generated summary from verified user reviews

Pros
  • Users find Notion's ease of use incredibly helpful, appreciating its intuitive design and straightforward collaboration features.
  • Users love Notion’s flexible organization features, making it easy to manage projects, notes, and collaborate effectively.
  • Users love the integrated AI features of Notion, enhancing productivity and simplifying content management effortlessly.
  • Users find Notion extremely useful for managing tasks, enhancing collaboration, and streamlining documentation processes effectively.
  • Users love how Notion offers powerful organization features that greatly enhance productivity and streamline workflow management.
Cons
  • Users find the learning curve steep in Notion, leading to frustration with editing and organization.
  • Users find Notion's limited features frustrating, noting a lack of depth and missing functionalities like recording and free templates.
  • Users find the learning difficulty creates navigation challenges, making formatting and advanced features less intuitive.
  • Users note several missing features in Notion, which hinder optimization and streamline their workflow effectively.
  • Users express frustration with usage limitations in Notion, highlighting challenges in setup, organization, and document drafting.

What Are Recent G2 Reviews of Notion?

ClickUp

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Average Rating: 4.6/5.0

Total Reviews: 13,968

How Do G2 Users Rate ClickUp?

  • Understanding: 9.2/10 (Category avg: 8.8/10)
  • Ease of Use: 8.5/10 (Category avg: 9.1/10)
  • Reliability: 9.4/10 (Category avg: 8.8/10)
  • Error Learning: 8.7/10 (Category avg: 8.1/10)

Who Is the Company Behind ClickUp?

  • Seller: ClickUp
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Diego, California
  • Twitter: @clickup
    69,539 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,082 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Project Manager
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 77% Small, 19% Medium

What Do G2 Reviewers Say About ClickUp?

AI-generated summary from verified user reviews

Pros
  • Users find ClickUp to be incredibly easy and simple to use, streamlining tasks and enhancing productivity effortlessly.
  • Users value the flexibility in task management, enabling customized workflows for personal, team, and project tasks.
  • Users appreciate the abundance of features in ClickUp, making task management seamless and efficient.
  • Users appreciate ClickUp for its streamlined management tasks, enabling better organization and efficiency in project handling.
  • Users appreciate ClickUp for its streamlined organization, making team management and project tracking efficient and effortless.
Cons
  • Users find the missing features in ClickUp frustrating, particularly the lack of basic tools like subfolders.
  • Users experience a learning curve with ClickUp, finding the plethora of features daunting at first.
  • Users note limited features in ClickUp, with missing basic options and a complex setup process hindering ease of use.
  • Users find ClickUp not intuitive, feeling overwhelmed by its many features and struggling with initial setup and performance.
  • Users experience slow loading times in ClickUp, which affects their productivity when managing multiple tasks and fields.

What Are Recent G2 Reviews of ClickUp?

What Are G2 Users Discussing About ClickUp?

Zapier

Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents.

Average Rating: 4.5/5.0

Total Reviews: 2,065

How Do G2 Users Rate Zapier?

  • Ease of Use: 8.6/10 (Category avg: 9.1/10)

Who Is the Company Behind Zapier?

  • Seller: Zapier
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, CA
  • Twitter: @zapier
    95,859 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,521 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 70% Small, 24% Medium

What Do G2 Reviewers Say About Zapier?

AI-generated summary from verified user reviews

Pros
  • Users find Zapier's ease of use remarkable, simplifying automation and app integrations without the need for technical skills.
  • Users value Zapier's seamless automation, effectively connecting apps and streamlining workflows for increased efficiency.
  • Users value the extensive integrations Zapier offers, streamlining tasks across their essential tools effortlessly.
  • Users love the easy integrations of Zapier, allowing seamless connections between tools for efficient automation.
  • Users enjoy time-saving automation with Zapier, seamlessly connecting apps and streamlining repetitive tasks efficiently.
Cons
  • Users find the cost of Zapier to be high, especially for accessing advanced features and integrations.
  • Users find the complexity of setup and feature navigation challenging, complicating their ability to test effectively.
  • Users find pricing issues with Zapier, as premium features come at a much higher cost than expected for small projects.
  • Users find the learning curve overwhelming due to the extensive integrations, making it challenging to build efficient zaps.
  • Users express frustration with Zapier's limited features, making it challenging for smaller teams and specific use cases.

What Are Recent G2 Reviews of Zapier?

What Are G2 Users Discussing About Zapier?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

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1min.AI

🤖 Boosting productivity with AI is a good way to improve your work and life. However, switching or learning new tools for different use cases is not fun, and it is expensive, too! 💡 1min.AI is an all-in-one AI app that unlock all AI features. You pay only for what you use at 1min.AI, with no hidden costs or setup required elsewhere. 🔮 The unique features of 1min.AI is offering a variety of AI features powered by various AI models. You can see it clearly with the Chat with Many Assistants feature, it includes Gemini, GPT, Claude, Llama, MistralAI, ... 🪄 Other multi-media features like Content, Image, Audio, Video can also be used with different models to utilize their abilities and give out the best results. 💰 Lastly, we offer credit estimation and transparent usage history, so you know exactly how does the feature cost before running and can track the usage easily. Trying 1min.AI for Free to make sure it's right for you before making any decision! 🥳

Average Rating: 4.6/5.0

Total Reviews: 696

How Do G2 Users Rate 1min.AI?

  • Understanding: 8.5/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 9.1/10)
  • Reliability: 8.3/10 (Category avg: 8.8/10)
  • Error Learning: 7.7/10 (Category avg: 8.1/10)

Who Is the Company Behind 1min.AI?

  • Seller: 1min.AI
  • Year Founded: 2023
  • HQ Location: CA, USA
  • Twitter: @1min_dot_ai
    418 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 82% Small, 7% Medium

What Do G2 Reviewers Say About 1min.AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of 1min.AI, finding it accessible even for non-technical individuals.
  • Users appreciate the impressive AI engine of 1min.AI for generating and combining engaging visuals effortlessly.
  • Users appreciate the variety of AI features, especially the powerful Doc AI for document analysis.
  • Users value the diverse model access and ease of use, streamlining their research and daily workflow efficiently.
  • Users find 1min.AI's wide variety of models invaluable, enhancing research efficiency and workflow smoothness.
Cons
  • Users find credit issues problematic in 1min.AI, especially with image generation consuming credits quickly.
  • Users find the limited credits issue frustrating, as videos and image generation quickly consume their allowance.
  • Users find that credit usage is excessive, with quick depletion affecting their ability to utilize the service effectively.
  • Users find the costly nature of 1min.AI frustrating, especially due to token drain and expensive model usage.
  • Users face significant credit system issues that complicate usage and hinder effective document analysis.

What Are Recent G2 Reviews of 1min.AI?

Tidio

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, and tech use Tidio to streamline communication, resolve issues faster, and drive more sales. With Tidio, support teams can engage customers in real time via live chat, automate responses to FAQs with Flows (rules-based chatbots), and manage conversations from multiple channels like email, Messenger, Instagram, WhatsApp, and email in one unified dashboard. At the heart of the platform is Lyro, Tidio’s conversational AI agent and chatbot, capable of resolving up to 67% of common customer inquiries without human involvement. With a single click, Lyro starts using your company’s existing help content to provide accurate and brand-consistent responses without making up answers. When in doubt, the AI agent will hand over the ticket to your team, enhancing trust between users and your brand. Tidio empowers businesses to scale their support without overwhelming their teams. It reduces missed chats, shortens response times, and frees up agents to focus on complex issues. Start free and get 50 AI-powered conversations with Lyro. No credit card required. 💬 Live Chat • Real-Time Support – Engage with visitors instantly through a lightweight chat widget. • Live Typing Preview – See what users are typing before they hit send. • Canned Responses – Use pre-written replies for quick, consistent answers. • AI Reply Assistant – Enhance responses with GPT-4 suggestions. • User Management – Ban users by IP, view live visitor lists. • Chat Transcripts – Save or email conversation history. • Attachments – Support for sending files (images, docs, videos). ⚙️ Flows (Chatbot Automation) • Visual Automation Builder – No-code drag & drop builder for custom flows. • Pre-designed Templates – 40+ templates designed for eCommerce. • Data Collection – Auto-capture contact info and feedback. • Abandoned Cart Recovery – Send timed offers/discounts. • Third-Party Integrations – Sync data with external tools and platforms. 🤖 Lyro (AI Agent) • Conversational AI – Automatically resolve up to 70% of questions. • Product Recommendations – Suggest items based on Shopify product data. • Multichannel Support – Works across live chat, WhatsApp, Instagram, Messenger. • Multilingual Capabilities – Respond in English, Spanish, French, Portuguese, German. • Analytics – Review AI performance and conversation stats. 🛒 Order Management (for Shopify) • Cart Preview – See what's in the customer's cart in real time. • Order History Access – View past orders for personalized help. • Direct Product Recommendations – Suggest products inside the chat. • Order Management – Cancel, update, or refund orders via chat. • Discount Offering – Share coupon codes live in conversation. 🎫 Ticketing System • Unified Ticket Creation – Convert emails/chats into support tickets. • Tagging and Prioritization – Organize and prioritize tasks. • Operator Tracking – Know who’s assigned to what. • Advanced Filtering – Quickly sort through tickets. • Spam Management – Auto-detect and filter irrelevant messages. 📡 Communication Channels Manage all in one dashboard: • Live Chat – Real-time website conversations. • Email – Integrate multiple inboxes. • Instagram – Reply to DMs and reactions. • Messenger – Chat with Facebook users. 🎨 Customization • Branding – Match chat widget to your site's look & feel. • Visibility Settings – Customize widget display by time/device. • Offline Messaging – Capture leads when you're offline. 📊 Analytics • Performance Monitoring – Track response times, satisfaction, missed chats. • Team Insights – Evaluate individual/team productivity. • Flow Analysis – Optimize automations based on performance data. 🔒 Privacy & Compliance • SOC 2 Type 2 • GDPR • CCPA • EU-US DPF • CPRA • AI Pact

Average Rating: 4.6/5.0

Total Reviews: 1,898

G2 Deal: Get 15% off any paid plan after signing up for a 7 day free trial

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View this exclusive G2 deal

How Do G2 Users Rate Tidio?

  • Understanding: 8.3/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 9.1/10)
  • Reliability: 8.6/10 (Category avg: 8.8/10)
  • Error Learning: 8.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Tidio?

  • Seller: Tidio
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, California
  • Twitter: @tidiocx
    1,306 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    182 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 90% Small, 9% Medium

What Do G2 Reviewers Say About Tidio?

AI-generated summary from verified user reviews

Pros
  • Users find Tidio's ease of use exceptional, enhancing communication with customers effectively and effortlessly.
  • Users appreciate Tidio for its immediate customer support, enhancing engagement and satisfaction in service delivery.
  • Users value the efficient AI chatbots of Tidio, ensuring quick customer responses and smooth communication.
  • Users find Tidio's easy setup incredibly helpful, enabling a smooth start and efficient configuration.
  • Users appreciate Tidio's real-time answers and easy setup, enhancing customer engagement and overall experience dramatically.
Cons
  • Users find Tidio expensive, especially for freelancers seeking customizable pricing and features to fit their needs.
  • Users find the limited customization options frustrating, wishing for more control over chat features and workflows.
  • Users find Tidio's pricing model expensive, suggesting a need for more affordable options for small businesses.
  • Users find the missing features in Tidio, such as geolocation, limiting its affordability and usability across plans.
  • Users desire more features from Tidio, such as additional styles, mobile capabilities, and editing options for chat responses.

What Are Recent G2 Reviews of Tidio?

What Are G2 Users Discussing About Tidio?

Thareja AI

Thareja is an AI customer support platform that lets businesses build custom AI agents trained on their own content — websites, help centers, docs, PDFs, and internal knowledge bases. Unlike generic chatbots, Thareja agents deliver accurate, company-specific answers around the clock across web chat, email, Zendesk, WhatsApp, Slack, Instagram, and more. When the AI can't resolve an issue, it automatically creates a support ticket for your team. Thareja includes a built-in project and task management platform with time tracking and live productivity analytics, so teams can manage escalations, track workload, and measure performance in one place. Thareja also offers marketing tools like MagicReel, which helps teams create short-form video content for social channels. From automating support and qualifying leads to managing tickets and producing marketing content, Thareja gives growing teams a unified platform to handle more without hiring more.

Average Rating: 4.9/5.0

Total Reviews: 29

How Do G2 Users Rate Thareja AI?

  • Ease of Use: 9.7/10 (Category avg: 9.1/10)

Who Is the Company Behind Thareja AI?

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 86% Small, 10% Medium

What Do G2 Reviewers Say About Thareja AI?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient time tracking of Thareja AI, enjoying seamless management and prompt global payments.
  • Users value the time-saving capabilities of Thareja AI, streamlining invoicing and enhancing collaboration effortlessly.
  • Users love the simplicity and efficiency of Thareja AI, enhancing project management and time tracking effortlessly.
  • Users love the automation features of Thareja AI, simplifying tasks and enhancing efficiency for freelancers and remote teams.
  • Users find Thareja AI's platform to be exceptionally easy to use, streamlining project management and time tracking effortlessly.
Cons
  • Users note a challenging learning curve initially, but find the platform smooth once familiar with its features.
  • Users report a steep learning curve with Thareja AI, requiring time to navigate and understand the interface effectively.
  • Users report display issues with Thareja AI, noting slow transitions and the need for UI improvements.
  • Users note the limited features of the mobile app, wishing for more customization and integrations for enhanced functionality.
  • Users face integration issues with third-party apps, suggesting improvements could enhance overall functionality.

What Are Recent G2 Reviews of Thareja AI?

Chatty

We don’t sell you another chat app. We help you sell more with AI sales assistant. No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Average Rating: 4.8/5.0

Total Reviews: 86

How Do G2 Users Rate Chatty?

  • Understanding: 8.6/10 (Category avg: 8.8/10)
  • Ease of Use: 9.0/10 (Category avg: 9.1/10)
  • Reliability: 8.6/10 (Category avg: 8.8/10)
  • Error Learning: 7.7/10 (Category avg: 8.1/10)

Who Is the Company Behind Chatty?

  • Seller: Chatty
  • Year Founded: 2022
  • HQ Location: Hà Nội, VN
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Retail, Food & Beverages
  • Company Size: 89% Small, 7% Medium

What Do G2 Reviewers Say About Chatty?

AI-generated summary from verified user reviews

Pros
  • Users highlight the outstanding customer support of Chatty, appreciating quick solutions and helpful team members like Ms. Hazel.
  • Users appreciate the helpful customer support from Chatty, praising its instant and professional assistance for a rewarding experience.
  • Users find Chatty's ease of use remarkable, streamlining customer service with seamless setup and effective support.
  • Users commend the easy setup of Chatty, appreciating the seamless integration and immediate results for their business.
  • Users love how fast and reliable Chatty is, dramatically enhancing their productivity and assistance in tasks.
Cons
  • Users express frustration with limited customization options, requiring technical support for basic adjustments instead of user-friendly controls.
  • Users feel that the limited features of Chatty hinder usability and overall effectiveness for email support.
  • Users find the AI limitations can lead to confusion, but appreciate the responsive customer support for assistance.
  • Users find the learning curve steep, requiring time and effort to fully understand and utilize Chatty's features.
  • Users express frustration over Chatty's inadequate handling of customer issues, leading to confusion and the need for support escalation.

What Are Recent G2 Reviews of Chatty?

Google Cloud Dialogflow

Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

Average Rating: 4.4/5.0

Total Reviews: 141

How Do G2 Users Rate Google Cloud Dialogflow?

  • Understanding: 9.0/10 (Category avg: 8.8/10)
  • Ease of Use: 8.6/10 (Category avg: 9.1/10)
  • Reliability: 9.1/10 (Category avg: 8.8/10)
  • Error Learning: 9.1/10 (Category avg: 8.1/10)

Who Is the Company Behind Google Cloud Dialogflow?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • Twitter: @google
    31,899,995 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    301,144 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Small, 33% Large

What Do G2 Reviewers Say About Google Cloud Dialogflow?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Google Cloud Dialogflow, finding it user-friendly and helpful for creating interfaces.
  • Users appreciate the seamless integration capabilities of Google Cloud Dialogflow with leading Contact Center providers.
  • Users appreciate the intuitive design of Dialogflow, making chatbot and voice assistant creation quick and accessible for everyone.
  • Users find the easy setup of Dialogflow allows for quick creation of intuitive chatbots, even for beginners.
  • Users value the easy implementation and robust features of Google Cloud Dialogflow for creating chatbots and voice assistants.
Cons
  • Users warn that the cost can escalate quickly for high-traffic bots, affecting overall budget management.
  • Users find that the cost can rise quickly with Google Cloud Dialogflow, especially for high-traffic applications.
  • Users find feature complexity overwhelming, especially for beginners managing dynamic contexts and troubleshooting advanced use cases.
  • Users find the learning curve steep for Dialogflow, making it challenging for beginners to get started.
  • Users find some parts of Dialogflow too technical, making it a learning difficulty for beginners to navigate.

What Are Recent G2 Reviews of Google Cloud Dialogflow?

What Are G2 Users Discussing About Google Cloud Dialogflow?

Letter AI

Letter AI is a unified revenue enablement platform built natively with AI. All in one easy-to-use platform Letter not only is a Content Management System and Learning Management System, our AI workflows and generative AI capabilities create content and AI-powered training and role play in minutes. Being AI-native means our Deal Pursuit capabilities, like AI Sales Rooms and end-to-end RFP automation, are deeply connected to your enablement capabilities. Letter AI empowers your enablement teams to supercharge the revenue journey. Some of the key features of the Letter AI platform include: AI-Powered Training & Coaching: Quickly deliver rich training and onboarding experiences using AI-coached interactive learning, video-based sessions, and certification pathways. Content Creation & Management: Utilize AI to create, manage, and personalize content effectively, enabling the creation of assets such as FAQ documents and competitor battle cards in minutes. Letter AI Co-Pilot: Real-time knowledge retrieval with our Co-Pilot that provides personalized responses based on your content, available in 15 languages to support global enablement. Deal Pursuit & Buyer Engagement: Accelerate the sales cycle with features like an AI Sales Room for interactive customer engagement and end-to-end RFP automation, driving efficiency and effective customer interaction. Security & Privacy: Letter AI emphasizes top-tier security and privacy standards, ensuring customer data protection through certified frameworks like SOC 2 Type II.

Average Rating: 4.9/5.0

Total Reviews: 83

How Do G2 Users Rate Letter AI?

  • Understanding: 9.1/10 (Category avg: 8.8/10)
  • Ease of Use: 9.3/10 (Category avg: 9.1/10)
  • Reliability: 9.3/10 (Category avg: 8.8/10)
  • Error Learning: 9.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Letter AI?

  • Seller: Letter AI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 27% Large

What Do G2 Reviewers Say About Letter AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Letter AI, facilitating quick adoption and efficient content creation.
  • Users love the excellent customer support from Letter AI, highlighting their responsiveness and commitment to user satisfaction.
  • Users value the advanced AI capabilities of Letter AI, enhancing content management and learning efficiency significantly.
  • Users value the time-saving efficiency of Letter AI, allowing focus on critical tasks without compromising quality.
  • Users appreciate the customized AI training of Letter AI, enabling accurate, on-brand content generation from existing communications.
Cons
  • Users experience usage limitations with Letter AI, particularly regarding unintuitive settings and lack of user analytics.
  • Users note the limited features of Letter AI, expressing a desire for more manual control and functionality enhancements.
  • Users note missing features in Letter AI, affecting usability, but appreciate the team's responsiveness to feedback.
  • Users report update issues with frequent changes and initial bugs, impacting some legacy adopters' experience and adaptability.
  • Users face integration issues with Letter AI, finding setup challenging despite effective functionality once configured.

What Are Recent G2 Reviews of Letter AI?

Vendasta AI Platform

From small agency to enterprise, Vendasta is the AI customer acquisition and engagement platform for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bill and fulfill projects—all within a single platform. That single platform covers the whole arc of the work. Find and close new clients, give each one a client portal carrying your brand, resell the products and services you sell from a built-in marketplace, and bill for all of it. Fewer tools to pay for, fewer logins for your clients, and one place to see what's working — instead of a CRM here, a marketing automation tool there, and a spreadsheet holding it together. Underneath sits the data local businesses actually run on: reputation management and review activity, local listings, social media and email marketing, website and campaign performance, and every customer conversation in a shared inbox. Because that data lives in one system rather than scattered across vendors, anything acting on it is working from real context. That's what makes the AI employees work. Vendasta turns complex data and instructions into easy-to-manage AI employees — AI agents configured for specific roles — that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. These AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it's lead capture, automating customer communication, or managing content, the AI employees have you covered. Vendasta is a SOC 2 Type 2 attested organization committed to maintaining strong security and data privacy standards. Visit our Trust Center at trust.vendasta.com to access security documentation, compliance certifications, and data privacy information.

Average Rating: 4.5/5.0

Total Reviews: 541

How Do G2 Users Rate Vendasta AI Platform?

  • Ease of Use: 8.5/10 (Category avg: 9.1/10)

Who Is the Company Behind Vendasta AI Platform?

  • Seller: Vendasta
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Saskatchewan
  • Twitter: @Vendasta
    3,930 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    740 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Management Consulting
  • Company Size: 84% Small, 11% Medium

What Do G2 Reviewers Say About Vendasta AI Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support of Vendasta AI Platform, enhancing onboarding and ongoing assistance effectively.
  • Users appreciate the ease of use of the Vendasta AI Platform, which simplifies marketing tasks and enhances efficiency.
  • Users highly value the outstanding customer support from Vendasta, appreciating quick responses and a positive, validating attitude.
  • Users love the comprehensive tools and AI services within Vendasta AI Platform, streamlining their marketing and support needs.
  • Users value the time-saving efficiency of Vendasta AI, transforming manual tasks into automated solutions effortlessly.
Cons
  • Users face a challenging learning curve due to complex integrations and automations that hinder user experience.
  • Users find the limited features of Vendasta AI Platform restrict their usage and complicate the overall experience.
  • Users find the difficult learning curve challenging, often needing extensive support to navigate the platform effectively.
  • Users find missing features and limited capabilities hinder the Vendasta AI Platform's effectiveness and usability.
  • Users find the complexity of Vendasta AI Platform concerning, often struggling with setups and integrations impacting performance.

What Are Recent G2 Reviews of Vendasta AI Platform?

What Are G2 Users Discussing About Vendasta AI Platform?

Dashworks

Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team's questions.

Average Rating: 4.5/5.0

Total Reviews: 71

How Do G2 Users Rate Dashworks?

  • Understanding: 8.6/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 9.1/10)
  • Reliability: 8.6/10 (Category avg: 8.8/10)
  • Error Learning: 7.2/10 (Category avg: 8.1/10)

Who Is the Company Behind Dashworks?

  • Seller: HubSpot
  • Year Founded: 2006
  • HQ Location: Cambridge, Massachusetts, United States
  • Twitter: @HubSpot
    784,270 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17,628 employees on LinkedIn®
  • Ownership: NYSE:HUBS

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 51% Medium, 28% Small

What Do G2 Reviewers Say About Dashworks?

AI-generated summary from verified user reviews

Pros
  • Users find Dashworks immediately useful for accessing information swiftly, enhancing productivity and training efforts effortlessly.
  • Users appreciate the ease of use of Dashworks, enabling quick setup and effective integration with existing systems.
  • Users appreciate the easy integrations of Dashworks, enabling seamless access across various platforms and enhancing operational efficiency.
  • Users value the seamless integrations of Dashworks, enhancing AI operationalization and overall team efficiency.
  • Users find Dashworks incredibly helpful for AI operationalization and quick access to relevant information.
Cons
  • Users face challenges with the search functionality, as it often provides irrelevant results or limited scope.
  • Users find the inefficient search functionality disappointing, as it provides unrelated information and lacks relevant results.
  • Users experience slow performance with Dashworks, noting delays in query responses and overlooked data in spreadsheets.
  • Users find the AI limitations frustrating, particularly with slow responses and redundant information instead of direct answers.
  • Users are frustrated by missing data in large spreadsheets and slow query responses impacting their efficiency.

What Are Recent G2 Reviews of Dashworks?

Alhena AI

Alhena AI: AI concierge for discovery, shopping & support that helps drive revenue. Alhena AI is a commerce AI software platform that helps ecommerce businesses improve product discovery, personalize shopping experiences, automate customer support, and optimize brand and product visibility across AI search engines. Designed for teams managing customer interactions across the entire buying journey, from discovery to post-purchase support, the platform integrates with business systems to access product catalogs, customer queries, and operational data, enabling context-aware and accurate responses. It supports use cases such as conversational product discovery, answering product and policy related questions, handling order and shipping queries, and assisting support teams with AI generated responses. Alhena also introduces Embeddable Agents, purpose built AI experiences that live directly where shoppers make decisions instead of requiring them to switch to a chatbot. Brands can embed specialized AI agents on product pages and throughout the shopping journey to deliver interactive experiences such as Virtual Try-On, Outfit Builder, Room Designer, Guided Product Discovery, and other contextual buying assistants. By bringing AI directly into key moments of the customer journey, Embeddable Agents create more engaging shopping experiences while helping shoppers discover products with greater confidence. The platform also includes vertical AI agents tailored to specific industries. For beauty brands, this includes capabilities such as skin analysis, shade matching, and routine building. For fashion and apparel, it supports fit analysis, virtual try-on experiences, and outfit builders. For home and living, it enables guided product selection, visual discovery, personalized room styling, and room design experiences. For travel and hospitality, it supports trip planning and personalized recommendations. These agents are designed to align with domain specific customer journeys and decision making processes. Trusted by fast growing brands like Tatcha (Unilever), Victoria Beckham, Huckberry, and Ettitude, Alhena has earned numerous G2 Awards, including High Performer, Best Support, and Easiest to Do Business With, demonstrating its excellence in AI for ecommerce. Alhena includes capabilities to structure and optimize product data and content so brands can appear accurately in AI search results across platforms like ChatGPT, Gemini, and Perplexity. This enables businesses to align their product information with how modern consumers search, compare, and discover products using conversational AI. At its core, Alhena is an all in one platform that delivers accurate, brand aligned responses in over 90 languages, eliminating the risks of unreliable AI. Key features and capabilities include: - Conversational product discovery and guided selling for ecommerce storefronts - Embeddable AI agents that bring interactive shopping experiences directly to product pages and key customer touchpoints - AI powered automation of customer support queries - AI visibility optimization (AEO/GEO) for improved presence in AI search experiences - Native integrations with ecommerce platforms and helpdesks to ensure accurate, real time, grounded responses - Omnichannel deployment across web, messaging platforms, and social channels - Agent assist tools that help support teams deliver faster and more consistent responses - Analytics and reporting to track performance, customer interactions, and operational efficiency Alhena's intelligent filtering, contextual recommendations, and interactive AI experiences help brands handle complex customer queries with empathy while driving over 300% conversion lifts and up to 30% increases in average order value (AOV). It seamlessly integrates with platforms like Shopify and WooCommerce, along with helpdesks such as Gorgias, Zoho Desk, and Zendesk, escalating complex issues to human agents with full conversation context. Alhena AI is used by ecommerce brands across industries including fashion, beauty, jewelry, travel, and home goods to streamline customer interactions, improve operational efficiency, increase conversions, and deliver exceptional AI powered commerce experiences. Elevate your store today by scheduling a demo and discover why Alhena is trusted as the all in one AI concierge platform for modern ecommerce brands.

Average Rating: 4.9/5.0

Total Reviews: 35

How Do G2 Users Rate Alhena AI?

  • Understanding: 9.4/10 (Category avg: 8.8/10)
  • Ease of Use: 9.7/10 (Category avg: 9.1/10)
  • Reliability: 9.4/10 (Category avg: 8.8/10)
  • Error Learning: 9.2/10 (Category avg: 8.1/10)

Who Is the Company Behind Alhena AI?

  • Seller: Alhena AI
  • Year Founded: 2022
  • HQ Location: Pleasanton, US
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 66% Small, 37% Medium

What Do G2 Reviewers Say About Alhena AI?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive customer support of Alhena AI, enhancing the overall experience and implementation ease.
  • Users appreciate the ease of use of Alhena AI, finding setup and integration simple and effective.
  • Users praise the easy setup of Alhena AI, enhancing their experience with quick integration and effective support.
  • Users appreciate the simplicity of the UX, making setup and training agents easy and effective.
  • Users value the intuitive design of Alhena AI, making training and conversation monitoring effortless and effective.
Cons
  • Users desire a deeper level of analysis for enhanced insights, seeking improvements in connection interpretations.

What Are Recent G2 Reviews of Alhena AI?

Salesmsg

Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies.

Average Rating: 4.7/5.0

Total Reviews: 424

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How Do G2 Users Rate Salesmsg?

  • Ease of Use: 9.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Salesmsg?

  • Seller: Salesmsg
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Delray Beach, FL
  • Twitter: @salesmsg
    148 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Sales
  • Top Industries: Health, Wellness and Fitness, Real Estate
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Salesmsg?

AI-generated summary from verified user reviews

Pros
  • Users find Salesmsg to be highly user-friendly and intuitive, making communication seamless and convenient.
  • Users find easy communication with Salesmsg beneficial, allowing seamless interaction without disturbing patients during busy times.
  • Users value the easy integration with HubSpot, enhancing their workflow for sending personalized SMS to customers.
  • Users love the seamless integration with HubSpot, enhancing communication and lead management effectively.
  • Users appreciate the responsive customer support of Salesmsg, noting their availability and genuine investment in user success.
Cons
  • Users wish for missing features like dark mode and large image support to enhance their Salesmsg experience.
  • Users face messaging issues with text delivery and limitations on SMS sending, affecting overall usability and efficiency.
  • Users report sending issues with Salesmsg, facing blank panels and missing feedback on message delivery and responses.
  • Users report slow loading in the mobile app, making it hard to efficiently send messages and attachments.
  • Users experience SMS delivery issues, leading to delays in message visibility and unexpected call notifications.

What Are Recent G2 Reviews of Salesmsg?

What Are G2 Users Discussing About Salesmsg?

scite.ai

scite is an award-winning research tool that helps users better discover, understand, and evaluate research through Smart Citations. Smart Citations display the context of the citation and describe whether the article provides supporting or contrasting evidence.

Average Rating: 4.7/5.0

Total Reviews: 27

How Do G2 Users Rate scite.ai?

  • Understanding: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 9.0/10 (Category avg: 9.1/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)
  • Error Learning: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind scite.ai?

  • Seller: scite.ai
  • Year Founded: 2018
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Research, Higher Education
  • Company Size: 52% Small, 11% Large

What Do G2 Reviewers Say About scite.ai?

AI-generated summary from verified user reviews

Pros
  • Users find scite.ai's powerful literature review tools invaluable, enhancing efficiency and simplifying citation management in research.
  • Users find scite.ai to be incredibly easy to use, making literature reviews and finding references seamless and efficient.
  • Users highlight the impeccable accuracy of scite.ai, ensuring confidence in citation cross-checking and research integrity.
  • Users find scite.ai's efficiency transformative, significantly speeding up literature reviews and enhancing their writing process.
  • Users find scite.ai's helpfulness as a research assistant, enhancing their study quality and literature review efficiency.
Cons
  • Users find that scite.ai has a slow performance that can interrupt workflow and affect user experience.
  • Users find the interface slow and limited in capabilities, affecting their overall experience with scite.ai.
  • Users find context understanding lacking in scite.ai, leading to irrelevant responses and a need for greater accuracy in literature reviews.
  • Users experience poor response quality with scite.ai, often receiving generic answers and irrelevant information that disrupts workflow.
  • Users often face repetitive content issues with scite.ai, leading to frustration and inefficiency during research tasks.

What Are Recent G2 Reviews of scite.ai?

Quiq

Quiq is an agentic AI customer journey platform that helps enterprise brands resolve customer needs across voice, messaging, chat, SMS, and digital channels. The platform combines AI Agents, AI Assistants, and human support tools in one continuous customer experience, while maintaining visibility and control over every AI decision. Quiq enables businesses to automate customer interactions, execute workflows, and support human agents without losing conversational context. Customers can move between AI and human support, or switch channels entirely, without repeating information. Key capabilities include: * AI Agents that understand conversational context, answer questions, take actions, and resolve customer requests across channels including voice, SMS, chat, and WhatsApp. * AI Assistants that support human agents with response suggestions, contextual guidance, workflow automation, and brand-aligned messaging. * A Digital Engagement Center for managing customer conversations across channels with seamless AI-to-human escalation. * AI Conversation Analysis that scores and analyzes customer interactions to measure outcomes like CSAT, resolution quality, compliance, and agent performance. * AI Studio tools for testing, optimizing, governing, and monitoring AI behavior, including observability, simulation, analytics, and guardrails. Quiq is designed for enterprises that require both automation and operational control. The platform provides transparent visibility into AI reasoning, decision paths, and actions taken, helping teams troubleshoot workflows, maintain governance standards, and improve performance over time. The platform also maintains continuous context across customer journeys. Conversations stay connected across AI agents, human agents, voice calls, messaging channels, and CRM systems, creating a more seamless customer experience. Quiq supports deep customization through natural language Process Guides that allow teams to define workflows, escalation rules, communication standards, and brand voice without extensive coding. The platform integrates with major enterprise systems including Salesforce, Zendesk, ServiceNow, and other CRM and CX platforms. Quiq is used by enterprise brands across retail, travel, hospitality, financial services, healthcare, and consumer services to improve automation rates, reduce handle times, increase containment, and improve customer experience outcomes. Security and compliance features include SOC 2 Type II compliance, GDPR and CCPA support, audit trails, encryption in transit and at rest, and regional data hosting options.

Average Rating: 4.7/5.0

Total Reviews: 45

How Do G2 Users Rate Quiq?

  • Ease of Use: 9.1/10 (Category avg: 9.1/10)

Who Is the Company Behind Quiq?

  • Seller: Quiq, Inc.
  • Year Founded: 2015
  • HQ Location: Bozeman, MT
  • Twitter: @goquiq
    199 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    91 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Consumer Services
  • Company Size: 49% Medium, 31% Small

What Do G2 Reviewers Say About Quiq?

AI-generated summary from verified user reviews

Pros
  • Users commend Quiq for its exceptional customer support, highlighting fast response times and effective collaboration on feature requests.
  • Users find Quiq's interface intuitive and user-friendly, enhancing efficiency in managing customer support across channels.
  • Users commend Quiq for its exceptional support and partnership, enhancing both customer and agent experiences significantly.
  • Users value the flexible AI capabilities of Quiq, appreciating its integration and comprehensive reporting for better insights.
  • Users appreciate the high responsiveness of Quiq, enhancing customer support and engagement with timely, effective communication.
Cons
  • Users note the delays in ticket processing, often due to resource stretching during rapid expansion, but improvements are anticipated.
  • Users find a slight learning curve for advanced features of Quiq, which may affect initial user experience.
  • Users note a steep learning curve for advanced features in Quiq, requiring time to fully adapt.
  • Users find usage limitations frustrating, especially regarding reporting timeframes and lack of autonomy in technical updates.
  • Users note occasional delayed response times from Quiq, though improvements have been observed over time.

What Are Recent G2 Reviews of Quiq?

What Are G2 Users Discussing About Quiq?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026