![Harendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harendra P.")
HP

Harendra P.

Marketing Technology Specialist

Mid-Market (51-1000 emp.)

4/28/2024

"For ecommerce merchant that need to scale, Gleen AI is the perfect partner"

5/5

What do you like best about Alhena AI?

Gleen AI's response quality is outstanding. In addition, the responsiveness of the Gleen team is amazing. The Gleen team was there for us at every step of the process -- from documentation, to pre-implementation, to post-implementation and ongoing performance monitoring. You couldn't ask for a better partner to help you on your journey to transform CS with generative AI. Review collected by and hosted on G2.com.

What do you dislike about Alhena AI?

We'd love to use Gleen AI to improve conversion on our website. Gleen AI has been focused primarily on improving customer service, but improving conversion is a big deal as well. They're in the process of adding a lot of conversion features. Review collected by and hosted on G2.com.

What problems is Alhena AI solving and how is that benefiting you?

Profitable scalability. Our revenue, customers, and customer service issues were growing exponentially. Gleen AI has enabled us to profitably scale. Review collected by and hosted on G2.com.

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4.9 out of 5 · Verified reviews from real users

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