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Antoine T.
AT
National School Recruiter
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Awesome Recruiting Tool"
What do you like best about TextUs?

Love Textus because it makes it so easy for me to reach out to clients efficiently and quickly! Keep it up Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Sometimes Textus will crash, but they are quick to fix the problem! Review collected by and hosted on G2.com.

TextUs
Response from Amy Fischer of TextUs

Hey Antoine- thanks for the amazing review! We love knowing that you're reaching more candidates using our campaign feature. Thank you for understanding that apps do sometimes crash & for praising us for being quick to fix the issue if it does happen... Our support team is AWESOME! :)

TextUs Reviews & Product Details

Pricing

Pricing provided by TextUs.

Essentials

Starting at $749.00
1 Base Subscription Per Month

TextUs Media

TextUs Demo - The TextUs Platform
TextUs is the leading messaging engagement platform for recruiters and sales professionals that drives pipeline creation and improves hiring and sales cycle conversion.
TextUs Demo - TextUs Campaigns Pro
Take your campaigns to the next level with images, videos, GIFs and PDFs. Send registered links with clickthrough tracking. Campaigns Pro allows to users have full transparency into their best performing text messages, thus driving higher deliverability, better contact engagement and ultimately ...
TextUs Demo - TextUs Analytics
TextUs Analytics give you clear visibility into performance. Track message volume, response rates, and campaign engagement in real time. Easily improve ROI with data that helps your team optimize outreach, prove impact, and drive more conversations that convert.
TextUs Demo - TextUs Sequences
Automate outreach without losing the personal touch. TextUs Sequences let you build multi-step texting cadences that keep conversations moving. Schedule follow-ups, tailor messaging to your audience, and track engagement at every step — so no lead or customer slips through the cracks.
TextUs Demo - Textus Salesforce Integration
Seamless texting inside Salesforce. The new TextUs integration makes it easy to send, receive, and track SMS conversations directly in Salesforce. Sync contacts, log messages automatically, and trigger texts from workflows so your team can boost response rates without ever leaving their CRM.
TextUs Demo - TextUs HubSpot Integration
Text where you work, inside HubSpot. With the TextUs integration, you can send and receive SMS conversations directly from HubSpot, log every interaction automatically, and trigger texts from your existing workflows. Give your team faster response times and a complete view of engagement—all in on...
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TextUs Reviews (626)

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Reviews

TextUs Reviews (626)

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4.7
627 reviews

Pros & Cons

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Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Effortless, Personalized Communication with TextUs"
What do you like best about TextUs?

TextUs helps in making communication easy, it use to keep conversation quick, organized and respond in real time without loosing the personal touch. The another thing which i liked about it is that it also helps in increasing response rates and makes interaction more efficient, doesn't matter if i am reaching out to one person or managing multiple conversations. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I feel that sometimes it is bit limited while managing large numbers of conversations. Review collected by and hosted on G2.com.

Stephanie C.
SC
"Seamless Salesforce Integration, Needs Better Support"
What do you like best about TextUs?

I appreciate how TextUs has significantly streamlined our operations with its seamless integration with Salesforce. This integration is particularly valuable as it allows our technicians to view all previous conversations with a specific customer or account directly when accessing their Salesforce profile. The TextUs Chrome extension enhances this experience by instantly pulling up past customer interactions, ensuring we are well-prepared with customer history. I also love how TextUs caters to the preferences of our younger generation customers by enabling text communication. This feature not only improves customer satisfaction by offering a preferred communication channel but also reduces the need for time-consuming phone calls by providing a convenient method to confirm and remind customers of appointments. Furthermore, the ability for customers to send photos of their equipment allows our technicians to arrive on-site fully prepared, enhancing the efficiency and quality of service we can offer. Additionally, I find the setup process for TextUs incredibly straightforward, and whenever challenges arise, the presence of a supportive TextUs representative to guide us through has been instrumental in easing the setup process. Overall, these features collectively contribute to a smoother customer service experience and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I find the technical support lacking and would appreciate improvements in this area. Review collected by and hosted on G2.com.

Jackie L.
JL
Associate Director of Operations
Small-Business (50 or fewer emp.)
"Effortless Communication, But Room for Improvement"
What do you like best about TextUs?

I appreciate how simple it is to reach out to both prospects and residents. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

It is quite difficult to send mass texts without having to re-upload contacts or set up a group, which makes the process less user-friendly. Review collected by and hosted on G2.com.

Surbhi C.
SC
It recruiter
Mid-Market (51-1000 emp.)
"Excellent Support and Seamless Texting Experience"
What do you like best about TextUs?

Great support proving by TextUs team .wonderfull application for texting Review collected by and hosted on G2.com.

What do you dislike about TextUs?

for text export and import option is not showing at the user side. Review collected by and hosted on G2.com.

Sudheer S.
SS
Senior IT Recruiter
Mid-Market (51-1000 emp.)
"Swift Onboarding with a Speedy UI"
What do you like best about TextUs?

I use TextUs for texting candidates and I appreciate the message seen status feature. The user interface and speed are great, as it quickly jumps to the portal during login and sends texts very fast. The initial setup of TextUs was very quick, and I loved it. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I think the calling option could be improved. Review collected by and hosted on G2.com.

Shan S.
SS
IT recruiter
Mid-Market (51-1000 emp.)
"TextUS Solved Our Candidate Search Challenges Effortlessly"
What do you like best about TextUs?

Candidate searching issue solved using TextUS Review collected by and hosted on G2.com.

What do you dislike about TextUs?

the phone support is not available. they should add the phone support Review collected by and hosted on G2.com.

Derek K.
DK
Medical Recruiter
Mid-Market (51-1000 emp.)
"Text Us Review"
What do you like best about TextUs?

Ability to link my texting platform to our CRM system Bullhorn. Very easy to see notes track into the system from inbound and outbound messages. Clear tools for broadcasting vs traditional messages. Constantly using to keep in touch with my caregivers. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I think the pop out widget could be more efficient and work better. Sometimes it is clucky with pulling the correct number or numbers in general. Also wish it had an auto refresh every so often or a better notification as there are times I dont see new messages until I refresh the page myself. Review collected by and hosted on G2.com.

Karishma J.
KJ
Senior IT recruiter
Mid-Market (51-1000 emp.)
"Superb App for Bulk Messaging and Efficiency"
What do you like best about TextUs?

The application is very useful and we can send multiple messages in one time. Superb. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

they give the support support only through the Email . they don,t have a phone support. Review collected by and hosted on G2.com.

JE
Manager of Risk, Compliance, and Security
Mid-Market (51-1000 emp.)
"Easy Setup and Use, But Needs More Proactive Communication"
What do you like best about TextUs?

The system is very easy to setup, took only a few days, and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Status updates are not always forthcoming and I would like to see more proactive nature of their communications. Review collected by and hosted on G2.com.

Keerti M.
KM
IT recruiter
Mid-Market (51-1000 emp.)
"TextUs is very good solution for texting. 100 % Uptime."
What do you like best about TextUs?

Fautures and the both versions browser and desktop application is good. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

nothing is so to say for dislike. all is good Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by TextUs.

Essentials

Starting at $749.00
1 Base Subscription Per Month

Plus

Starting at $749.00
1 Base Subscription Per Month
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TextUs Features
Customization
Integration APIs
User, Role, and Access Management
Performance
Dashboard
Mobility
Bulk SMS
Two-Way Text Messaging
Text Scheduler
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TextUs