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Tarunabh D.

Film Direction and Production

Small-Business (50 or fewer emp.)

7/7/2021

"Simple yet powerful Project Management Tool"

4.5/5

What do you like best about SmartTask?

Smarttask has been a lifesaver for me. I have been using Smarttask for a while now and I am really happy with it. It's so much easier than keeping track of everything in my head.

The app is very user-friendly, intuitive and has a simple interface that's uncluttered and a joy to use. It manages to be more powerful than anything else out there that's on the market when you have hundreds of tasks, projects, and you are coordinating among team members.

In fact, Smarttask is my favorite go-to tool when it comes to team management. In my experience, it's helped us be even more productive and efficient than before. I recommend Smarttask to any business looking for a way to organize their day-to-day activities and also keep track and dealing with clients. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

The first impression is that Smarttask is a simple-looking tool, but there could be more to it. I was skeptical at first and thought of not proceeding with using it because of its plain-looking interface, which isn’t exactly visually appealing. But after spending some time on their website, I realized that they had all the features in place for my company's needs and there was no need to use any other task management software. Review collected by and hosted on G2.com.

What problems is SmartTask solving and how is that benefiting you?

I've been using Smarttask for more than six months now and I can't believe how well it works! The app is user-friendly and has a clean UI. It really helps me stay organized. I use it to check off tasks when they're completed and to remind me of deadlines. I was never good at remembering everything, but Smarttask has helped me keep all my ongoing and upcoming goals neatly organized. The best part about it is that there's no installation needed! Once you get used to the workflow, Smarttask will become an indispensable part of your daily routine.

I would highly recommend this project management tool! You can easily connect with changes and projects to allow for a streamlined workflow. Review collected by and hosted on G2.com.

Response from Shyamal Parikh - I help with productivity 🚀 of SmartTask

edit

Thank you so much for the lovely review. We are really happy and glad to have you as a customer.

Thank you :)

SmartTask Reviews & Product Details

SmartTask is work management software for Service Firms to track and manage their processes. Some of the marquee clients includes companies like ABB, Adecco, M3M, Highrise, etc. With customizations like Custom Charts, Custom Fields, Filtered views get the information you need to make the best decision for your organization's growth.

Seller

SmartTask

Discussions

SmartTask Community

Overview by

Shyamal Parikh - I help with productivity 🚀 (Helping teams be more productive with smarttask.io Project Management | Task Management | CRM)

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

10 months

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Top-Rated Alternatives

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SmartTask Media

Kanban view within SmartTask. Drag and drop tasks from one stage to another. This view also has automated assigning and stage change functionality

View all your ongoing projects in one single view

Create your own Bar, Line or Pie chart and get insights on how your team's performing

SmartTask Reviews (64)

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Ashokkumar K.

Co-Founder

Small-Business (50 or fewer emp.)

7/14/2025

"Going towards money, poor service"

0/5

What do you like best about SmartTask?

Smart Task UI was good, and simplified. When they entered the market, they gave an service and better pricing Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

During the early stages, they have opted to sell lifetime deals to get customers but after couple of year, they complete shutdown the lifetime users and asking them to pay again. Stating that they have moved to SmartTask V2. How they can be trusted that the same thing won't happen again ? Review collected by and hosted on G2.com.

Rhonda K.

Owner/President

Small-Business (50 or fewer emp.)

5/6/2025

"Smart Task ease of use and functionality"

5/5

What do you like best about SmartTask?

Smart Task is very intuitive and user friendly. The staff is amazing at support when I had specific questions to my business needs and complexity. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

I have not found anything that I dislike about SmartTask Review collected by and hosted on G2.com.

What problems is SmartTask solving and how is that benefiting you?

I have so many clients and so many projects that I need to manage and I have tried so many other tools to try to keep me organized and aware of all the tasks that need to be done. This tool has allowed me to assign tasks to my team and still have great visibility into all of work that is done and needing to be done. Review collected by and hosted on G2.com.

Richard C.

Business Analyst

Enterprise (> 1000 emp.)

10/20/2020

"SmartTask Holds Your Team Accountable"

5/5

What do you like best about SmartTask?

I like how tasks are displayed for everyone to view. It really holds my team accountable when everyone has complete visibility to each other's tasks. Automated check-ins are great too. I can schedule a notification to hit my team members to log and update their tasks. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

Not much to dislike honestly. I think this is a great product if you don't have Microsoft 365, or if you're working with a third-party that doesn't have it. But the thing you'd miss is the reporting. This is a very simple platform, but if you're trying to manage a project just with this, it isn't going to work well. It's great for tasks and getting things done. Review collected by and hosted on G2.com.

Recommendations to others considering SmartTask:

If you're having a problem with people forgetting their tasks, or just plain under performing, take a look at SmartTask. It makes the life of a PM much easier. It's super easy to use, and you won't get a lot of complaints from your users. The reporting is also great for management and project sponsors. It gives everyone more of a picture where the project is at, and what needs to be completed. Review collected by and hosted on G2.com.

What problems is SmartTask solving and how is that benefiting you?

We needed full visibility with my team on tasks. This has saved about 10 minutes from my daily standups. Instead of reporting on tasks, we all review SmartTask prior to our meeting, and then we can ask questions if we have any. It saves time, and makes everyone accountable for their work. Great tool for a project manager. Review collected by and hosted on G2.com.

Ahmed A.

Key Account Manager

Small-Business (50 or fewer emp.)

7/31/2023

"Smart Task - Advanced User Review"

4.5/5

What do you like best about SmartTask?

- Smart Task offers great variety of common and most useful Project Management tools

- The pricing of Smart Task is very reasonable

- The Customer Support is absolutely fantastic - quick responses, friendly and professional approach, always ready to help ( I have personally had several instance where Dipali from Smart Task was very kind and super quick to answer all my queries )

- Extended features like Time & Budget Trackings as well as detailed Task Analytics Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

- One of the suggestions for improvement would be the connectivity. The ST connectivity is great, but sometimes (ususally couple of times per month, I would say on average 1 to 3 times per month) the servers seem down and it takes some time to be able to reconnect (it ususally does not take long however, maybe 30 mins tops)

- I would love to have the ability to delete tags, as once created they are there to stay Review collected by and hosted on G2.com.

Ankit B.

Small-Business (50 or fewer emp.)

4/6/2023

"Best Project Management Tool Ever"

5/5

What do you like best about SmartTask?

SmartTask is the best, most user-friendly, and easy-to-use software to manage your entire work process. A huge number of features at a pocket-friendly cost. SmartTask improved my productivity, Team management, and work management. I am very happy with the entire team of SmartTask. Especially my little friend Ishaan and Abrez from sales for understanding my requirements and delivering to me what exactly I need. Deepali for making my onboarding journey and setup process so easy as playing Super Mario. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

Nothing at the moment as everything is working fine for me and I am very happy with the service and the support team. Review collected by and hosted on G2.com.

Brayden d.

Internal Solutions Consultant.

Small-Business (50 or fewer emp.)

10/12/2022

"Honest review of Smart Task. Goods and the Bads."

4/5

What do you like best about SmartTask?

I enjoy how versatile and user-definable the software is. The capability to define when tasks need to reoccur whilst also being able to define when reminders need to be sent out is a key feature that I really love in SmartTask. Smart task excels in being able to have tasks under tasks whilst keeping each task and sub-task separate so they can all have their own respective comments and details.

Smart Task also has an incredible team behind the software. Looking aside any timezone differences, their customer service is impeccable. Often I have mentioned features that have been listened to by the support staff and then implemented the next day. This is one of their best features because even if the software lacks in a certain area, it is fixed based on user feedback incredibly well. It also makes it easier to communicate considering the SmartTask team, unlike other organizations, is always happy to instead have a conversation with you over a call rather than back and forth in a messenger. I found this to be incredibly useful as a support member of SmartTask was able to directly walk me through an issue i was having in a fraction of the time that talking through a messenger would be. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

SmartTask although great software does have some downsides. The downsides of this software are though not comparable or significant enough to be worth not using this Software.

Firstly, I dislike the fact that all reminders are sent out to users on a SmartTask-defined template. I would love the ability to have access to the fluid data that you input with each task to then create your own HTML notification template in which you can display this data in whatever way you would like to. This I find to be restricted as I would love for notifications to be able to show different data for different tasks as sometimes in my usage a one fit all does not apply.

Secondly, this is not so much an issue but more of a personal preference for my own applicability, but when creating a task that reoccurs, it does not automatically reoccur after creation. For the task to be re-created in the future based on a reoccurrence variable, it must be marked as completed first. This means that we cannot plan a year ahead and always can only be 1 step ahead. If we were to create a task 1 year in the future it then would be 2 separate tasks. I have not communicated this dislike with the SmartTask support team yet, but I feel based on their previous actions that this may be solved by the time this review is live.

The last dislike I have that has also not been communicated is inside different project views. The maximum zoom-out for viewing tasks is by month. I would love to see a yearly view so i am able to see exactly when things need to be completed in the years ahead. Review collected by and hosted on G2.com.

What problems is SmartTask solving and how is that benefiting you?

We as an organization are using SmartTask to manage properties and tasks that are required to take place within those properties. We use SmartTask to keep track as well as remind us of things relating to the property and when they are due. SmartTask's versatility in doing multiple things has been great for us to manage countless different properties with varying levels of tasks required for each, Review collected by and hosted on G2.com.

Shafeek B.

Director

Small-Business (50 or fewer emp.)

9/23/2022

"Best software to track projects"

5/5

What do you like best about SmartTask?

Smarttask was very useful for us as we handle multiple short-duration projects with a lot of tasks assigned to a number of staff/contractor.

It ensures that we do not miss any tasks as thats critical in our field.

More than anything what I was amazed was the support I received to setup and get smarttask running.

The live chat is a lifesaver when you are stuck and have a doubt about how to proceed.

Had sessions with Dipali who helped clear clarifications I had on some setup issues.

Overall I am very pleased with smarttask and would recommend it to anyone who needs to manage projects/tasks. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

No Issues as of now. I would recommend smart task to any one who is looking for a project/task management tool. Review collected by and hosted on G2.com.

Rohin D.

Co-Founder & Marketing Lead

Small-Business (50 or fewer emp.)

11/12/2022

"Absolutely Amazing CRM aka Project management App"

5/5

What do you like best about SmartTask?

The Best thing I like about smarttask is their features where we can integrate all our vendors, sales teams, project teams all at one place. Another good part is that we can make a cross connections between different projects. Their support is great and you can grab them for a quick call to sort your issue anytime. Recently had a chat with Dipali and she sorted out the issue in no time. Love this Saas. big time saver for busy agencies. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

Nothin as such but would prefer for them to add more integrations down the line. But hey, Pabbly and Zapier can do the same too when connected with Smarttask. Review collected by and hosted on G2.com.

Ankit B.

Owner

Small-Business (50 or fewer emp.)

11/3/2022

"SmartTask Review"

5/5

What do you like best about SmartTask?

A ton of features, great onboarding support from their customer service! A very intuitive tool for entrepreneurs running multiple projects and to keep all of them in check. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

Mobile app still has some way to go compared to some of the other competitors but I use it mostly on desktop so it's not a major negative for me. Review collected by and hosted on G2.com.

Chandrak B.

Success Manager

Mid-Market (51-1000 emp.)

9/13/2022

"Mind blowing software and support"

5/5

What do you like best about SmartTask?

Can't wait to uncover all its other features, such as CRM, portfolio, advanced search and many more, to improve my productivity. OrganizingInitially I did not know how to use this tool. But now, no worries because I know the features very well, and their regular updates help me immensely. Your work and team will also determine how the tool will help you. All devices serve only as a medium, but how the agency will be a game-changer in how you leverage and use it! I just wanted to thank their support team and hope to grow together with the success of SmartTask. Hope this helps. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

Initially, I did not know how to use this tool. But now, no worries because I know the features very well, and their regular updates help me immensely. Review collected by and hosted on G2.com.

What problems is SmartTask solving and how is that benefiting you?

It is straightforward to navigate and organize tasks. The features like advanced search helped me get all relevant data in one place instead of going and searching all over the tool. It saves a lot of time and money. Very easy to use, and all the people working in SmartTask are very cooperative. Review collected by and hosted on G2.com.

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