--- title: SmartTask Reviews meta\_title: 'SmartTask Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 66 reviews by the users' company size, role or industry to find out how SmartTask works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 66 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # SmartTask Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SmartTask but has limited features. Are you part of the SmartTask team? [Upgrade your plan](https://my.g2.com/smarttask/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! SmartTask is work management software for Service Firms to track and manage their processes. Some of the marquee clients includes companies like ABB, Adecco, M3M, Highrise, etc. With customizations like Custom Charts, Custom Fields, Filtered views get the information you need to make the best decision for your organization's growth. * * * Seller [SmartTask](https://www.g2.com/sellers/smarttask) Discussions [SmartTask Community](https://www.g2.com/products/smarttask/discuss) Solution Type All-in-One Overview by Shyamal Parikh - I help with productivity 🚀 (Helping teams be more productive with smarttask.io Project Management | Task Management | CRM) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/smarttask/pricing) ## Top-Rated Alternatives [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,672) ](https://www.g2.com/products/clickup/reviews) [ ![Asana](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asana") Asana 4.4/5(13,850) ](https://www.g2.com/products/asana/reviews) [ ![Nifty](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nifty") Nifty 4.7/5(442) ](https://www.g2.com/products/nifty-technologies-inc-nifty/reviews) [ View All Alternatives ](https://www.g2.com/products/smarttask/competitors/alternatives) ## User Insights Average based on 66 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") EC Verified User in Consulting Small-Business (50 or fewer emp.) 4/17/2026 "SmartTask Has Everything We Need—No Downsides" 5/5 What do you like best about SmartTask? My organization uses the Sales CRM, Time Tracking primarily. But the Projects and Client Portal are also very nice features. Review collected by and hosted on G2.com. What do you dislike about SmartTask? Nothing. There is really no downside to SmartTask. Review collected by and hosted on G2.com. What problems is SmartTask solving and how is that benefiting you? It keeps my sales team on track and allows me to see what their pipeline looks like. Review collected by and hosted on G2.com. Show More 4/20/2026 Current UserValidated ReviewerSource: Organic ![Rhonda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhonda K.") RK Rhonda K. Owner/President Small-Business (50 or fewer emp.) 5/6/2025 "Smart Task ease of use and functionality" 5/5 What do you like best about SmartTask? Smart Task is very intuitive and user friendly. The staff is amazing at support when I had specific questions to my business needs and complexity. Review collected by and hosted on G2.com. What do you dislike about SmartTask? I have not found anything that I dislike about SmartTask Review collected by and hosted on G2.com. What problems is SmartTask solving and how is that benefiting you? I have so many clients and so many projects that I need to manage and I have tried so many other tools to try to keep me organized and aware of all the tasks that need to be done. This tool has allowed me to assign tasks to my team and still have great visibility into all of work that is done and needing to be done. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Richard C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard C.") RC Richard C. Business Analyst Enterprise (\> 1000 emp.) 10/20/2020 "SmartTask Holds Your Team Accountable" 5/5 What do you like best about SmartTask? I like how tasks are displayed for everyone to view. It really holds my team accountable when everyone has complete visibility to each other's tasks. Automated check-ins are great too. I can schedule a notification to hit my team members to log and update their tasks. Review collected by and hosted on G2.com. What do you dislike about SmartTask? Not much to dislike honestly. I think this is a great product if you don't have Microsoft 365, or if you're working with a third-party that doesn't have it. But the thing you'd miss is the reporting. This is a very simple platform, but if you're trying to manage a project just with this, it isn't going to work well. It's great for tasks and getting things done. Review collected by and hosted on G2.com. Recommendations to others considering SmartTask: If you're having a problem with people forgetting their tasks, or just plain under performing, take a look at SmartTask. It makes the life of a PM much easier. It's super easy to use, and you won't get a lot of complaints from your users. The reporting is also great for management and project sponsors. It gives everyone more of a picture where the project is at, and what needs to be completed. Review collected by and hosted on G2.com. What problems is SmartTask solving and how is that benefiting you? We needed full visibility with my team on tasks. This has saved about 10 minutes from my daily standups. Instead of reporting on tasks, we all review SmartTask prior to our meeting, and then we can ask questions if we have any. It saves time, and makes everyone accountable for their work. Great tool for a project manager. Review collected by and hosted on G2.com. Show More 11/20/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ahmed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed A.") AA Ahmed A. Key Account Manager Small-Business (50 or fewer emp.) 7/31/2023 "Smart Task - Advanced User Review" 4.5/5 What do you like best about SmartTask? - Smart Task offers great variety of common and most useful Project Management tools - The pricing of Smart Task is very reasonable - The Customer Support is absolutely fantastic - quick responses, friendly and professional approach, always ready to help ( I have personally had several instance where Dipali from Smart Task was very kind and super quick to answer all my queries ) - Extended features like Time & Budget Trackings as well as detailed Task Analytics Review collected by and hosted on G2.com. What do you dislike about SmartTask? - One of the suggestions for improvement would be the connectivity. The ST connectivity is great, but sometimes (ususally couple of times per month, I would say on average 1 to 3 times per month) the servers seem down and it takes some time to be able to reconnect (it ususally does not take long however, maybe 30 mins tops) - I would love to have the ability to delete tags, as once created they are there to stay Review collected by and hosted on G2.com. What problems is SmartTask solving and how is that benefiting you? - Broad spectrum of Project Management and Company Management tools offering Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AB Ankit B. Small-Business (50 or fewer emp.) 4/6/2023 "Best Project Management Tool Ever" 5/5 What do you like best about SmartTask? SmartTask is the best, most user-friendly, and easy-to-use software to manage your entire work process. A huge number of features at a pocket-friendly cost. SmartTask improved my productivity, Team management, and work management. I am very happy with the entire team of SmartTask. Especially my little friend Ishaan and Abrez from sales for understanding my requirements and delivering to me what exactly I need. Deepali for making my onboarding journey and setup process so easy as playing Super Mario. Review collected by and hosted on G2.com. What do you dislike about SmartTask? Nothing at the moment as everything is working fine for me and I am very happy with the service and the support team. Review collected by and hosted on G2.com. What problems is SmartTask solving and how is that benefiting you? SmartTask helps me with Time Management, Event Management, Streamline my work process, and accurate results whenever I want. reduce work pressure for my team, Missing Events and many more Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shafeek B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shafeek B.") SB Shafeek B. Director Small-Business (50 or fewer emp.) 9/23/2022 "Best software to track projects" 5/5 What do you like best about SmartTask? Smarttask was very useful for us as we handle multiple short-duration projects with a lot of tasks assigned to a number of staff/contractor. It ensures that we do not miss any tasks as thats critical in our field. More than anything what I was amazed was the support I received to setup and get smarttask running. The live chat is a lifesaver when you are stuck and have a doubt about how to proceed. Had sessions with Dipali who helped clear clarifications I had on some setup issues. Overall I am very pleased with smarttask and would recommend it to anyone who needs to manage projects/tasks. Review collected by and hosted on G2.com. What do you dislike about SmartTask? No Issues as of now. I would recommend smart task to any one who is looking for a project/task management tool. Review collected by and hosted on G2.com. What problems is SmartTask solving and how is that benefiting you? Project management, Portfolios (Handling multiple project views) , Handles checklists. Track effectively using custom fields. Track leads till they are won/lost, which helps us a lot in Marketing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rohin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohin D.") RD Rohin D. Co-Founder & Marketing Lead Small-Business (50 or fewer emp.) 11/12/2022 "Absolutely Amazing CRM aka Project management App" 5/5 What do you like best about SmartTask? The Best thing I like about smarttask is their features where we can integrate all our vendors, sales teams, project teams all at one place. Another good part is that we can make a cross connections between different projects. Their support is great and you can grab them for a quick call to sort your issue anytime. Recently had a chat with Dipali and she sorted out the issue in no time. Love this Saas. big time saver for busy agencies. Review collected by and hosted on G2.com. What do you dislike about SmartTask? Nothin as such but would prefer for them to add more integrations down the line. But hey, Pabbly and Zapier can do the same too when connected with Smarttask. Review collected by and hosted on G2.com. What problems is SmartTask solving and how is that benefiting you? It just helps to solve all our task management needs and put team together for any project discussions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ankit B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit B.") AB Ankit B. Owner Small-Business (50 or fewer emp.) 11/3/2022 "SmartTask Review" 5/5 What do you like best about SmartTask? A ton of features, great onboarding support from their customer service! A very intuitive tool for entrepreneurs running multiple projects and to keep all of them in check. Review collected by and hosted on G2.com. What do you dislike about SmartTask? Mobile app still has some way to go compared to some of the other competitors but I use it mostly on desktop so it's not a major negative for me. Review collected by and hosted on G2.com. What problems is SmartTask solving and how is that benefiting you? Helping me stay on top of projects, especially helpful for recurring tasks that we have to do for our clients. Overall helps our team become more productive and saves time (and of course costs). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CB Chandrak B. Success Manager Mid-Market (51-1000 emp.) 9/13/2022 "Mind blowing software and support" 5/5 What do you like best about SmartTask? Can't wait to uncover all its other features, such as CRM, portfolio, advanced search and many more, to improve my productivity. OrganizingInitially I did not know how to use this tool. But now, no worries because I know the features very well, and their regular updates help me immensely. Your work and team will also determine how the tool will help you. All devices serve only as a medium, but how the agency will be a game-changer in how you leverage and use it! I just wanted to thank their support team and hope to grow together with the success of SmartTask. Hope this helps. Review collected by and hosted on G2.com. What do you dislike about SmartTask? Initially, I did not know how to use this tool. But now, no worries because I know the features very well, and their regular updates help me immensely. Review collected by and hosted on G2.com. What problems is SmartTask solving and how is that benefiting you? It is straightforward to navigate and organize tasks. The features like advanced search helped me get all relevant data in one place instead of going and searching all over the tool. It saves a lot of time and money. Very easy to use, and all the people working in SmartTask are very cooperative. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CL Charisa L. Digital Communications Officer Small-Business (50 or fewer emp.) 6/1/2022 "Excellent Support, Excellent Product" 5/5 What do you like best about SmartTask? The support is amazing. There is a live chat and there is always someone available to help. They are friendly and go out of their way to explain things and find solutions for your specific and unique needs. Review collected by and hosted on G2.com. What do you dislike about SmartTask? Timetracking is not available on mobile (yet). Sometimes the software does not log your changes on the server and you have to re-enter details to tasks, or sometimes entire tasks. Review collected by and hosted on G2.com. Recommendations to others considering SmartTask: SmartTask is a great tool that has combined many functions in one place. You have full control of how you apply the software, per project. This means you can set it up differently for different uses. If there is lack of a function, there is most always a workaround to achieve what you require and the support team is extremely clued up and helpful to make it happen. Review collected by and hosted on G2.com. What problems is SmartTask solving and how is that benefiting you? Our team collaboration is made simple and we find everything in one place. Time tracking, project and task collaboration, allocation and dependency. We always know where we are and what needs to be done in order to get where we want to be. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about SmartTask? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SmartTask ](https://www.g2.com/products/smarttask/discussions/new) ![Chris W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris W.") CW Chris Waikenda • Last activity over 6 years ago How to segment the dashboard 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/12423-how-to-segment-the-dashboard) [ View all Discussions ](https://www.g2.com/products/smarttask/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 10 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/smarttask/pricing) SmartTask Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a05e90757d45fd56faa93611eb55814d/clickup.png "Product Avatar Image") ClickUp 4.6/5(13,672) [ Compare Now ](https://www.g2.com/compare/clickup-vs-smarttask) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana 4.4/5(13,850) [ Compare Now ](https://www.g2.com/compare/asana-vs-smarttask) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c55904f2545b06e10ef6d1967138c93f/trello.png "Product Avatar Image") Trello 4.4/5(14,058) [ Compare Now ](https://www.g2.com/compare/smarttask-vs-trello) ##### ##### SmartTask Features Tasks Creation & Assignment Due Dates Task Prioritization Projects Planning Project Map Task Creation Creation & Assignment Due Dates Drag & Drop Task Management Task Prioritization To-Do Lists Dependencies [ View More Features ](https://www.g2.com/products/smarttask/features) ##### Categories on G2 [Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration)[Project Management](https://www.g2.com/categories/project-management) [Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration)[Project Management](https://www.g2.com/categories/project-management)[Task Management](https://www.g2.com/categories/task-management-software)[Kanban Project Management](https://www.g2.com/categories/kanban-project-management)[SEO Tools](https://www.g2.com/categories/seo-tools)[Resource Management](https://www.g2.com/categories/resource-management)[Client Onboarding](https://www.g2.com/categories/client-onboarding) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best CPaaS software for company communication](https://www.g2.com/discussions/best-cpaas-software-for-company-communication)[What is the best user-friendly password manager software for desktop?](https://www.g2.com/discussions/what-is-the-best-user-friendly-password-manager-software-for-desktop)[Which payroll software handles multiple countries the best](https://www.g2.com/discussions/which-payroll-software-handles-multiple-countries-the-best) [What Blockchain as a Service platforms provide granular monitoring for request-level performance troubleshooting?](https://www.g2.com/discussions/what-blockchain-as-a-service-platforms-provide-granular-monitoring-for-request-level-performance-troubleshooting)[Which freelance platforms work best for a project manager who needs to hire and manage multiple contractors across different skill sets without using a separate tool for each?](https://www.g2.com/discussions/which-freelance-platforms-work-best-for-a-project-manager-who-needs-to-hire-and-manage-multiple-contractors-across-different-skill-sets-without-using-a-separate-tool-for-each)[Pros and Cons Details](https://www.g2.com/products/smarttask/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)