# SmartTask Reviews **Vendor:** SmartTask **Category:** [Task Management Software](https://www.g2.com/categories/task-management-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 66 ## About SmartTask SmartTask is work management software for Service Firms to track and manage their processes. Some of the marquee clients includes companies like ABB, Adecco, M3M, Highrise, etc. With customizations like Custom Charts, Custom Fields, Filtered views get the information you need to make the best decision for your organization's growth. ## SmartTask Pros & Cons **What users like:** - Users find SmartTask **intuitive and user-friendly** , appreciating the great support and simplified interface for their needs. (2 reviews) - Users value the **affordable pricing** of SmartTask, appreciating the cost-effective service provided at launch. (1 reviews) - Users commend the **excellent customer support** of SmartTask, highlighting responsiveness to specific business needs and complexities. (1 reviews) - Users praise the **intuitiveness** of SmartTask, appreciating its user-friendly design and excellent support for specific needs. (1 reviews) - Users find SmartTask to be **intuitive and user-friendly** , with excellent support for complex business needs. (1 reviews) - Time Saving (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users express concern over the **trustworthiness of SmartTask** after lifetime deals were rescinded for V2, prompting skepticism. (1 reviews) - Users express concerns about **incompetence and untrustworthiness** due to sudden shutdowns of lifetime access and paywall changes. (1 reviews) - Users express concern over **limited features** and trust issues after lifetime deals were abruptly discontinued with the transition to SmartTask V2. (1 reviews) - Users express concerns over **poor management** due to lifetime deals being revoked, questioning future trust in SmartTask. (1 reviews) ## SmartTask Reviews ### 1. SmartTask Has Everything We Need—No Downsides **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about SmartTask?** My organization uses the Sales CRM, Time Tracking primarily. But the Projects and Client Portal are also very nice features. **What do you dislike about SmartTask?** Nothing. There is really no downside to SmartTask. **What problems is SmartTask solving and how is that benefiting you?** It keeps my sales team on track and allows me to see what their pipeline looks like. ### 2. Going towards money, poor service **Rating:** 0.0/5.0 stars **Reviewed by:** Ashokkumar K. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about SmartTask?** Smart Task UI was good, and simplified. When they entered the market, they gave an service and better pricing **What do you dislike about SmartTask?** During the early stages, they have opted to sell lifetime deals to get customers but after couple of year, they complete shutdown the lifetime users and asking them to pay again. Stating that they have moved to SmartTask V2. How they can be trusted that the same thing won't happen again ? **What problems is SmartTask solving and how is that benefiting you?** To manage the Project and Task Across for the Agency ### 3. Smart Task ease of use and functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Rhonda K. | Owner/President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about SmartTask?** Smart Task is very intuitive and user friendly. The staff is amazing at support when I had specific questions to my business needs and complexity. **What do you dislike about SmartTask?** I have not found anything that I dislike about SmartTask **What problems is SmartTask solving and how is that benefiting you?** I have so many clients and so many projects that I need to manage and I have tried so many other tools to try to keep me organized and aware of all the tasks that need to be done. This tool has allowed me to assign tasks to my team and still have great visibility into all of work that is done and needing to be done. ### 4. SmartTask Holds Your Team Accountable **Rating:** 5.0/5.0 stars **Reviewed by:** Richard C. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about SmartTask?** I like how tasks are displayed for everyone to view. It really holds my team accountable when everyone has complete visibility to each other's tasks. Automated check-ins are great too. I can schedule a notification to hit my team members to log and update their tasks. **What do you dislike about SmartTask?** Not much to dislike honestly. I think this is a great product if you don't have Microsoft 365, or if you're working with a third-party that doesn't have it. But the thing you'd miss is the reporting. This is a very simple platform, but if you're trying to manage a project just with this, it isn't going to work well. It's great for tasks and getting things done. **Recommendations to others considering SmartTask:** If you're having a problem with people forgetting their tasks, or just plain under performing, take a look at SmartTask. It makes the life of a PM much easier. It's super easy to use, and you won't get a lot of complaints from your users. The reporting is also great for management and project sponsors. It gives everyone more of a picture where the project is at, and what needs to be completed. **What problems is SmartTask solving and how is that benefiting you?** We needed full visibility with my team on tasks. This has saved about 10 minutes from my daily standups. Instead of reporting on tasks, we all review SmartTask prior to our meeting, and then we can ask questions if we have any. It saves time, and makes everyone accountable for their work. Great tool for a project manager. ### 5. Smart Task - Advanced User Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmed A. | Key Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about SmartTask?** - Smart Task offers great variety of common and most useful Project Management tools - The pricing of Smart Task is very reasonable - The Customer Support is absolutely fantastic - quick responses, friendly and professional approach, always ready to help ( I have personally had several instance where Dipali from Smart Task was very kind and super quick to answer all my queries ) - Extended features like Time & Budget Trackings as well as detailed Task Analytics **What do you dislike about SmartTask?** - One of the suggestions for improvement would be the connectivity. The ST connectivity is great, but sometimes (ususally couple of times per month, I would say on average 1 to 3 times per month) the servers seem down and it takes some time to be able to reconnect (it ususally does not take long however, maybe 30 mins tops) - I would love to have the ability to delete tags, as once created they are there to stay **What problems is SmartTask solving and how is that benefiting you?** - Broad spectrum of Project Management and Company Management tools offering ### 6. Best Project Management Tool Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about SmartTask?** SmartTask is the best, most user-friendly, and easy-to-use software to manage your entire work process. A huge number of features at a pocket-friendly cost. SmartTask improved my productivity, Team management, and work management. I am very happy with the entire team of SmartTask. Especially my little friend Ishaan and Abrez from sales for understanding my requirements and delivering to me what exactly I need. Deepali for making my onboarding journey and setup process so easy as playing Super Mario. **What do you dislike about SmartTask?** Nothing at the moment as everything is working fine for me and I am very happy with the service and the support team. **What problems is SmartTask solving and how is that benefiting you?** SmartTask helps me with Time Management, Event Management, Streamline my work process, and accurate results whenever I want. reduce work pressure for my team, Missing Events and many more ### 7. Honest review of Smart Task. Goods and the Bads. **Rating:** 4.0/5.0 stars **Reviewed by:** Brayden d. | Internal Solutions Consultant., Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about SmartTask?** I enjoy how versatile and user-definable the software is. The capability to define when tasks need to reoccur whilst also being able to define when reminders need to be sent out is a key feature that I really love in SmartTask. Smart task excels in being able to have tasks under tasks whilst keeping each task and sub-task separate so they can all have their own respective comments and details. Smart Task also has an incredible team behind the software. Looking aside any timezone differences, their customer service is impeccable. Often I have mentioned features that have been listened to by the support staff and then implemented the next day. This is one of their best features because even if the software lacks in a certain area, it is fixed based on user feedback incredibly well. It also makes it easier to communicate considering the SmartTask team, unlike other organizations, is always happy to instead have a conversation with you over a call rather than back and forth in a messenger. I found this to be incredibly useful as a support member of SmartTask was able to directly walk me through an issue i was having in a fraction of the time that talking through a messenger would be. **What do you dislike about SmartTask?** SmartTask although great software does have some downsides. The downsides of this software are though not comparable or significant enough to be worth not using this Software. Firstly, I dislike the fact that all reminders are sent out to users on a SmartTask-defined template. I would love the ability to have access to the fluid data that you input with each task to then create your own HTML notification template in which you can display this data in whatever way you would like to. This I find to be restricted as I would love for notifications to be able to show different data for different tasks as sometimes in my usage a one fit all does not apply. Secondly, this is not so much an issue but more of a personal preference for my own applicability, but when creating a task that reoccurs, it does not automatically reoccur after creation. For the task to be re-created in the future based on a reoccurrence variable, it must be marked as completed first. This means that we cannot plan a year ahead and always can only be 1 step ahead. If we were to create a task 1 year in the future it then would be 2 separate tasks. I have not communicated this dislike with the SmartTask support team yet, but I feel based on their previous actions that this may be solved by the time this review is live. The last dislike I have that has also not been communicated is inside different project views. The maximum zoom-out for viewing tasks is by month. I would love to see a yearly view so i am able to see exactly when things need to be completed in the years ahead. **What problems is SmartTask solving and how is that benefiting you?** We as an organization are using SmartTask to manage properties and tasks that are required to take place within those properties. We use SmartTask to keep track as well as remind us of things relating to the property and when they are due. SmartTask's versatility in doing multiple things has been great for us to manage countless different properties with varying levels of tasks required for each, ### 8. Best software to track projects **Rating:** 5.0/5.0 stars **Reviewed by:** Shafeek B. | Director , Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about SmartTask?** Smarttask was very useful for us as we handle multiple short-duration projects with a lot of tasks assigned to a number of staff/contractor. It ensures that we do not miss any tasks as thats critical in our field. More than anything what I was amazed was the support I received to setup and get smarttask running. The live chat is a lifesaver when you are stuck and have a doubt about how to proceed. Had sessions with Dipali who helped clear clarifications I had on some setup issues. Overall I am very pleased with smarttask and would recommend it to anyone who needs to manage projects/tasks. **What do you dislike about SmartTask?** No Issues as of now. I would recommend smart task to any one who is looking for a project/task management tool. **What problems is SmartTask solving and how is that benefiting you?** Project management, Portfolios (Handling multiple project views) , Handles checklists. Track effectively using custom fields. Track leads till they are won/lost, which helps us a lot in Marketing. ### 9. Absolutely Amazing CRM aka Project management App **Rating:** 5.0/5.0 stars **Reviewed by:** Rohin D. | Co-Founder & Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2022 **What do you like best about SmartTask?** The Best thing I like about smarttask is their features where we can integrate all our vendors, sales teams, project teams all at one place. Another good part is that we can make a cross connections between different projects. Their support is great and you can grab them for a quick call to sort your issue anytime. Recently had a chat with Dipali and she sorted out the issue in no time. Love this Saas. big time saver for busy agencies. **What do you dislike about SmartTask?** Nothin as such but would prefer for them to add more integrations down the line. But hey, Pabbly and Zapier can do the same too when connected with Smarttask. **What problems is SmartTask solving and how is that benefiting you?** It just helps to solve all our task management needs and put team together for any project discussions. ### 10. SmartTask Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about SmartTask?** A ton of features, great onboarding support from their customer service! A very intuitive tool for entrepreneurs running multiple projects and to keep all of them in check. **What do you dislike about SmartTask?** Mobile app still has some way to go compared to some of the other competitors but I use it mostly on desktop so it's not a major negative for me. **What problems is SmartTask solving and how is that benefiting you?** Helping me stay on top of projects, especially helpful for recurring tasks that we have to do for our clients. Overall helps our team become more productive and saves time (and of course costs). ### 11. Mind blowing software and support **Rating:** 5.0/5.0 stars **Reviewed by:** Chandrak B. | Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about SmartTask?** Can't wait to uncover all its other features, such as CRM, portfolio, advanced search and many more, to improve my productivity. OrganizingInitially I did not know how to use this tool. But now, no worries because I know the features very well, and their regular updates help me immensely. Your work and team will also determine how the tool will help you. All devices serve only as a medium, but how the agency will be a game-changer in how you leverage and use it! I just wanted to thank their support team and hope to grow together with the success of SmartTask. Hope this helps. **What do you dislike about SmartTask?** Initially, I did not know how to use this tool. But now, no worries because I know the features very well, and their regular updates help me immensely. **What problems is SmartTask solving and how is that benefiting you?** It is straightforward to navigate and organize tasks. The features like advanced search helped me get all relevant data in one place instead of going and searching all over the tool. It saves a lot of time and money. Very easy to use, and all the people working in SmartTask are very cooperative. ### 12. Excellent Support, Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Charisa L. | Digital Communications Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about SmartTask?** The support is amazing. There is a live chat and there is always someone available to help. They are friendly and go out of their way to explain things and find solutions for your specific and unique needs. **What do you dislike about SmartTask?** Timetracking is not available on mobile (yet). Sometimes the software does not log your changes on the server and you have to re-enter details to tasks, or sometimes entire tasks. **Recommendations to others considering SmartTask:** SmartTask is a great tool that has combined many functions in one place. You have full control of how you apply the software, per project. This means you can set it up differently for different uses. If there is lack of a function, there is most always a workaround to achieve what you require and the support team is extremely clued up and helpful to make it happen. **What problems is SmartTask solving and how is that benefiting you?** Our team collaboration is made simple and we find everything in one place. Time tracking, project and task collaboration, allocation and dependency. We always know where we are and what needs to be done in order to get where we want to be. ### 13. One of the quite useful productivity tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashok S. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about SmartTask?** To be honest, Smarttask is really a tool that leads us to hire more people and to scale our digital products with seamless customer support and task management internally with all the employees across multiple departments. So I would say for a team size like us, it's a quite useful productivity tool. **What do you dislike about SmartTask?** The app needs to be slightly more functional. **What problems is SmartTask solving and how is that benefiting you?** Priorly we have to manage google Sheets and excel sheets on a daily basis which becomes difficult over a period of time, and now those tasks can be easily managed from Smarttask. ### 14. Smarttask is very helpful tool to manage and organize your projects and task **Rating:** 4.5/5.0 stars **Reviewed by:** Manjunath M. | Lead Digital Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about SmartTask?** The most helpful thing about smarttask is that it is easy to create the structure for the projects you need to work on and create tasks and sub-tasks. and also support system is really good, especially dipali she is very helpful and answers all the questions and have good patience. **What do you dislike about SmartTask?** Sometimes it's hard to check or follow the task since the activities get lost in the notifications. **What problems is SmartTask solving and how is that benefiting you?** We are able to track the breakdown of the bigger task, and it also helps in tracking the team's activities and the time they are taking to finish the tasks, and the time log they introduced recently helps us to track the work of the external interns/freelancers we hired. ### 15. My Experience using Smart Task **Rating:** 4.5/5.0 stars **Reviewed by:** Maz B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about SmartTask?** Ease of use, simple user interface but powerful functionality to manage projects and your team. The support team is very reponsive and are open to product feature requests. When I had a question about the usage of the software I was offered a full product demo by Chandrak Bhatt one of the support team whom I found to be very patient, kind and knowledgable. **What do you dislike about SmartTask?** There were two features I was used to on a previous project management tool I used I hope the team will introduce these soon. One is google calendar two-way integration and the other is whiteboard view of the project and addition of tasks throug the whiteboard which visually helps to see the project from a birds eye view. **What problems is SmartTask solving and how is that benefiting you?** Organizing a team to move projects forward quickly and efficiently. ### 16. Getting Familiar with SmartTask **Rating:** 4.0/5.0 stars **Reviewed by:** Lorilee P. | Professional Interior designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about SmartTask?** Seems to incorporate a number of software apps into one place. **What do you dislike about SmartTask?** Not sure at this time- will update later once I've had a chance to use the program more **What problems is SmartTask solving and how is that benefiting you?** Has a intuitive way to implement project management tasks into all formats I need day to day ### 17. Off to a great start! **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry S. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about SmartTask?** I appreciate the simplicity coupled with the ability to easily handle my task management needs. **What do you dislike about SmartTask?** So far, everything is working as advertised. **What problems is SmartTask solving and how is that benefiting you?** I need to track a lot of moving parts. Smart Task enables me to do that without bogging me down with complexity that ends up costing me time and money. ### 18. Very good product, held back by lack of clear vision and focus **Rating:** 3.5/5.0 stars **Reviewed by:** Sridhar D. | Director **Reviewed Date:** April 11, 2022 **What do you like best about SmartTask?** Powerful project management application with good features set. The flexibility of different views (board/kanban, list, timeline/gantt, etc.), tagging, attachments, comments, etc. make it very useful for a variety of purposes. I like how tasks can be shared across different projects. **What do you dislike about SmartTask?** The could be a stronger focus on specific user personas. I think their small team is trying to satisfy wishlists of features from different people rather than having a coherent vision. The addition of a CRM is a curious diversion of resources that could have otherwise gone into creating a world-class project management tool. **What problems is SmartTask solving and how is that benefiting you?** I've been using it to manage both professional projects and to manage life goals. For the latter, I keep a separate kanban board for the important dimensions of my life. Tasks that cut across multiple dimensions can easily be shared between the boards. Adding comments is a great way to diarise progress. ### 19. Awesome Features! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelli M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about SmartTask?** In reviewing this application, they have more features than Asana and a better price. **What do you dislike about SmartTask?** There is nothing I dislike about this program. **What problems is SmartTask solving and how is that benefiting you?** As a small business owner and a 1 person team, it's difficult to find reasonably priced programs with all the features as a big company as a startup. ### 20. A great replacement for Asana and Click up **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit P. | Growth Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about SmartTask?** Their customer support is top-notch. They reply almost as soon as you are done with your question. They have website chat and they also provide free training and onboarding for customers. Very much impressed by the level of support they provide Medium-sized teams like ours. **What do you dislike about SmartTask?** Nothing as of now, if there is something, I will update it later. **What problems is SmartTask solving and how is that benefiting you?** We have a lot of client projects and were looking for a way to manage all our clients in one place. This is when we found SmartTask. It helps with client onboarding, client management and Time Tracking too. We are able to bill our clients correctly and now have clear view of all our ongoing projects through the Portfolio view. ### 21. Founder **Rating:** 4.5/5.0 stars **Reviewed by:** Koteshwar R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about SmartTask?** Ability to manage my sales and operations **What do you dislike about SmartTask?** well , we wish to have automatic changes of the sales stages **What problems is SmartTask solving and how is that benefiting you?** Operations management and project management ### 22. One of the best task management tools I've tried **Rating:** 5.0/5.0 stars **Reviewed by:** Teemu R. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about SmartTask?** Our sales process used to be a bit all over the place before we tried out SmartTask. I love the CRM but I'm also a big fan of the analytics which are a necessity to track a sales process successfully. **What do you dislike about SmartTask?** The product allows for solving so many problems that it can be overwhelming while being powerful. Chandrak Bhatt from their success team has been really responsive helping me get up to speed with the tool fast. **What problems is SmartTask solving and how is that benefiting you?** Systemitizing our sales process more to save time from being wasted, but also managing larger projects all in one place. ### 23. One of the Best Project Management Tools - Highly Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about SmartTask?** SmartTask has been an excellent investment for my agency. It replaced Slack. It is user-friendly, white-labeled, the UI is clean, and it comes with all the tools you need in one place to make it a must-have resource for project management or if you're running a business. I use it to build processes, keep the communication seamless between team members, and ensure we are all on the same page while managing client campaigns. In addition, you can track time and have virtual meetings. I don't leave reviews often, but this has been such a significant investment that I hope this can be a decision-maker for others. Most importantly, the team is very responsive. The customer service is the best. For me, service can be a deal-breaker. I highly recommend SmartTask. (Note, I do not get anything for this review. It is 100% voluntary). **What do you dislike about SmartTask?** I can't say there is anything so far that I dislike. I've been using it for over a year. If anything changes, I will update this review. **What problems is SmartTask solving and how is that benefiting you?** Time tracking Project Management with all team members w/o any additional cost per team member. I replaced Slack with this tool You can reassign tasks to other members There is a virtual meeting option; I will be using this to replace Zoom You can assign members to specific tasks and projects There are several view options, such as Calendar View, Board View, ListView, etc. It has a White Label option ### 24. great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Avi E. | co founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about SmartTask?** the ability for all the team staff to be able to work together seamlessly and setting up multiple tasks and check up on them. so too great customer service including Chandrak Bhatt **What do you dislike about SmartTask?** the software is still in early days and needs some development but it is very good all around **What problems is SmartTask solving and how is that benefiting you?** everyone in the team working together and being able to check up ### 25. Great task management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Beth B. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about SmartTask?** The CRM part I loved the most - that I can listen to all my call recordings there and also get sales analytics. Recurring tasks also plays a vital role. **What do you dislike about SmartTask?** There is nothing I dislike about the tool at the moment. **Recommendations to others considering SmartTask:** I would highly recommend SmartTask. The tasks can be managed very easily and can be assigned to one another. The support is also really quick to respond. **What problems is SmartTask solving and how is that benefiting you?** Assigning day to day activities with my colleagues and also the calling benefit directly through SmartTask I use. ### 26. its best for Task management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about SmartTask?** its simple to use and helpful to track daily activities also dipali support its good **What do you dislike about SmartTask?** need to improve mobile application its comparatively slower then other app. **What problems is SmartTask solving and how is that benefiting you?** is helpful for task management and tracking daily activities ### 27. Great tool for tasks and CRM if you are a Consultant. **Rating:** 5.0/5.0 stars **Reviewed by:** Manfred C. | CIO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about SmartTask?** Task and CRM Modules. Views and Grantt for Planning, **What do you dislike about SmartTask?** I'd like that in the CRM, the deals have the view as a funnel but with all the stages of it, so at a glance, you can see how sales are going. **Recommendations to others considering SmartTask:** A complete tool. **What problems is SmartTask solving and how is that benefiting you?** Projects Management, Deals and Contacts. ### 28. Easy to use for starters! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about SmartTask?** Ease of use Overview Use of custom views Collaborating with team members made easy Support is good - Dipali **What do you dislike about SmartTask?** I have added some feature requests (project overview,...) **What problems is SmartTask solving and how is that benefiting you?** Smarttask is helping with project management and with team coordination. ### 29. Great support from Smarttask team **Rating:** 5.0/5.0 stars **Reviewed by:** Ramnendra M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about SmartTask?** - Excellent tool for management of project - Support from Smarttask team (Dipali & Chandrak) **What do you dislike about SmartTask?** I like everything...there is nothing to dislike **What problems is SmartTask solving and how is that benefiting you?** Helping me to manage entire project activities ### 30. Easy to use and productive software **Rating:** 5.0/5.0 stars **Reviewed by:** Kavita J. | HR & Admin Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about SmartTask?** Basically, we are an interior designing firm and we need to sort our daily calls, project leads and manage a big team, so smart task is really helpful to make work easy also Dipali is very helpful in case of any guidance we can easily reach them out. **What do you dislike about SmartTask?** We do have some bugs that we need to resolve that's in time tracking sometimes the time doesn't fetch. **What problems is SmartTask solving and how is that benefiting you?** Daily we can easily assign tasks and see the project updates also the time tracking feature we can monitor our daily time records its very helpfull. ### 31. A great tool in the making **Rating:** 4.0/5.0 stars **Reviewed by:** Fabrizio R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2022 **What do you like best about SmartTask?** Usability and features are advanced and pricing is very competitive. We like the possibility to use list, kanban e and gantt views. Support is good too. **What do you dislike about SmartTask?** Some small glitch here and there, but nothing relevant. **What problems is SmartTask solving and how is that benefiting you?** Team management is much easier. ### 32. The tool is easy to use but sometimes shows inaccurate results **Rating:** 3.5/5.0 stars **Reviewed by:** Shivbhadrasinh G. | Shivbhadrasinh Gohil, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about SmartTask?** Smarttask is easy to use tool. The project manager can check the team members log and keep an eye on their productivity. **What do you dislike about SmartTask?** Sometimes, the log calculation is incorrect. Also, one cannot assign a task to multiple team members which is a major drawback. Also, you cannot open a subtask by simply clicking on it, rather, you have to aim for the small arrow to open it which is sometimes annoying. **What problems is SmartTask solving and how is that benefiting you?** The team members can check their log, the project manager can easily manage the tasks, and measure the performance of each member. Also, it becomes easy to find all the notes related to a project or task in one place, thanks to the Smarttask. ### 33. Great replacement of Asana **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about SmartTask?** Many options to design the tool to your needs (time tracking, chat, comments, boards...) No lag, it works very fast. A nice feature : copy paste images in comments, which is very good to explain FAST :) **What do you dislike about SmartTask?** Lacking some sorting options (nothing preventing me from working everyday !) **Recommendations to others considering SmartTask:** Just give it a try :) They offer free trial **What problems is SmartTask solving and how is that benefiting you?** Day to day task management in a small company including multiple people working on a given project. ### 34. Smart Task Usage **Rating:** 5.0/5.0 stars **Reviewed by:** Suchismita M. | Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about SmartTask?** Easy access to projects and portfolios. Differentiates and highlights the things that require more attention. Editable/Add more custom fields based on the need. Amazing customer support team for any kind of query. **What do you dislike about SmartTask?** It can work on the "Select all" feature for more feasibility and easy usage. When deleting or moving more than one project to a different portfolio. **Recommendations to others considering SmartTask:** It's a great software for business and ease use of access. **What problems is SmartTask solving and how is that benefiting you?** Organising Audits and also keeping records of clients. It is very helpful with the superb integration of features and with multiple features, the price is perfect. ### 35. smartTask for easy communication and coordination **Rating:** 5.0/5.0 stars **Reviewed by:** Shilpa B. | HR and Admin Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about SmartTask?** I like that how as an individual organization, we can create our own projects, monitor timelogs and efficient if team members. **What do you dislike about SmartTask?** That we can not log in time on the smartTask app **Recommendations to others considering SmartTask:** A perfect tool for Work From Hone Situation. **What problems is SmartTask solving and how is that benefiting you?** Assignment of the Tasks, monitor the progress and time spent on it ### 36. Useful but not friendly **Rating:** 3.5/5.0 stars **Reviewed by:** J. Fernando G. | Product manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2022 **What do you like best about SmartTask?** The color and the branding has make this product very attractive to the eye. I review the details of it and they amazed me. The interface looks great at the beginning and it seems easy to use. **What do you dislike about SmartTask?** It has a lot of options, this part is great but finding the one you need is kind of a hell. It's not entirely friendly since it has a lot of options across screens and forms. **What problems is SmartTask solving and how is that benefiting you?** Organizey work and be on top of what's needs to be done and when. Collaboratively inform or request to other action items that need to be taken care of. ### 37. Happy with the service and the product features **Rating:** 5.0/5.0 stars **Reviewed by:** Siddhartha D. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about SmartTask?** I found certain issues while upgrade and I was provided quick support from Chandrak Bhatt.I am very satisfied with product features so far.Its easy to use.It got instant chat support. **What do you dislike about SmartTask?** Nothing so far.Pricing is little high.More users could have been included in basic plan. **What problems is SmartTask solving and how is that benefiting you?** It has helped us in proper tasks planning and defects tracking in our day to day project activities. ### 38. Simple yet powerful Project Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Tarunabh D. | Film Direction and Production, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about SmartTask?** Smarttask has been a lifesaver for me. I have been using Smarttask for a while now and I am really happy with it. It's so much easier than keeping track of everything in my head. The app is very user-friendly, intuitive and has a simple interface that's uncluttered and a joy to use. It manages to be more powerful than anything else out there that's on the market when you have hundreds of tasks, projects, and you are coordinating among team members. In fact, Smarttask is my favorite go-to tool when it comes to team management. In my experience, it's helped us be even more productive and efficient than before. I recommend Smarttask to any business looking for a way to organize their day-to-day activities and also keep track and dealing with clients. **What do you dislike about SmartTask?** The first impression is that Smarttask is a simple-looking tool, but there could be more to it. I was skeptical at first and thought of not proceeding with using it because of its plain-looking interface, which isn’t exactly visually appealing. But after spending some time on their website, I realized that they had all the features in place for my company's needs and there was no need to use any other task management software. **What problems is SmartTask solving and how is that benefiting you?** I've been using Smarttask for more than six months now and I can't believe how well it works! The app is user-friendly and has a clean UI. It really helps me stay organized. I use it to check off tasks when they're completed and to remind me of deadlines. I was never good at remembering everything, but Smarttask has helped me keep all my ongoing and upcoming goals neatly organized. The best part about it is that there's no installation needed! Once you get used to the workflow, Smarttask will become an indispensable part of your daily routine. I would highly recommend this project management tool! You can easily connect with changes and projects to allow for a streamlined workflow. **Official Response from Shyamal Parikh - I help with productivity 🚀:** > Thank you so much for the lovely review. We are really happy and glad to have you as a customer. Thank you :) ### 39. Great product for complex schedules **Rating:** 3.5/5.0 stars **Reviewed by:** Akshay A. | Drilling Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2022 **What do you like best about SmartTask?** the best part of a SmartTask is it simplifies the workflow and also gets proper data about the project progress..... we haven't used all the tools but it now it fulfils the need of the team . **What do you dislike about SmartTask?** No such dislikes yet... SmartTask is just getting better.... **What problems is SmartTask solving and how is that benefiting you?** Its helping us with complex schedules and it's doing great for now ### 40. Very good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Aivaras J. | MB Reklama Verslui, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about SmartTask?** All features are very useful and practical **What do you dislike about SmartTask?** All is good. I like smarttask. Is very good project managing tool **What problems is SmartTask solving and how is that benefiting you?** Project managing, time planning ### 41. Great product for team and project management **Rating:** 5.0/5.0 stars **Reviewed by:** Eainne M. | CEO - Lead Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **What do you like best about SmartTask?** Had a great demo call with Chandrak Bhatt that showcase so many features to cut back on other subscriptions and software. **What do you dislike about SmartTask?** A few minor feature requests such as multiple assignees, but it's already in development. **What problems is SmartTask solving and how is that benefiting you?** Mostly consolidating all my project management, content creation and communication tools into one place. ### 42. PERFECT TASK MANAGER **Rating:** 4.0/5.0 stars **Reviewed by:** AkhilLal p. | Quality Assurance Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2021 **What do you like best about SmartTask?** I had been using this task manager for a year. These are the best in the smart task : * Very pleasant interface. * Very easy to use and not so complicated. * Not highly paid. * Help us to organise our project and task. * Able to track the progress of our work. * Supporting team give quick response. * Can prioritise our task. * Help to assign the task. * Notification and reminders are present. * Can communicate with our team. * Can customize. **What do you dislike about SmartTask?** I dislike the product in few aspects like : * Not able to work with low internet speed. * Sync with google calendar not found. * No Google extension found. if these issues are solved to a great extent then the product will be a great hit. **Recommendations to others considering SmartTask:** Yes, of course, I'll recommend smart task to others because they provide many features which will meet our needs. **What problems is SmartTask solving and how is that benefiting you?** Many of my problems have been solved by using smart task mainly * Saved Time. * Perfectly organised project. * Visibility of project status. * Able to customize. ### 43. A Great organising app **Rating:** 4.0/5.0 stars **Reviewed by:** Nikunj L. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about SmartTask?** It provides lots of custom options and fields which help in specific work management. **What do you dislike about SmartTask?** A bit expensive especially for small businesses. **What problems is SmartTask solving and how is that benefiting you?** Team collaboration have drastically increased. It decreases issues in management ### 44. Good task management app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about SmartTask?** Easy-to-use app and has all the features I need. They have good support (Dipali Jain). **What do you dislike about SmartTask?** No problems or issues this far using the product. **What problems is SmartTask solving and how is that benefiting you?** Task and remote team management. ### 45. Work Flow Assistance **Rating:** 4.0/5.0 stars **Reviewed by:** Hari D. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about SmartTask?** Clear explanation by Dhaval and Chandrak for Smart Task set up The subtask assignment feature is cool. **What do you dislike about SmartTask?** UI is a little complicated. Maybe a better tutorial video. **What problems is SmartTask solving and how is that benefiting you?** To create a workflow for my content and social media management team. ### 46. Good Standard Task Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Geethu J. | Software test engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2021 **What do you like best about SmartTask?** One of the main problems that I was facing in this pandemic situation is managing my task in an organized way, so I have done research on management applications to find which one is better and finally found a smart task where I found many features which supported my projects.Few of them are listed below : * User interface is very attractive at the same time it's simple. * Ease of use is one of the attractive features that it has. Everybody can learn so fast. * The supporting team of smart task is very responsible and solve my issues within few minutes. * Search functionality present which helps to find things very quickly. * We can track time. * It's possible for a user to customize. * Notification feature is available. so that it notifies every important thing. **What do you dislike about SmartTask?** I don't find many dislikes so far, will list out very few dislikes that I found in the smart task * We all use google calendar so frequently so it would have been very cool if the smart task is synced with google calendar. * More languages have to be supported so that many people can use. * **Recommendations to others considering SmartTask:** I will definitely recommend Smart task to others because it helped me a lot to organize my task. **What problems is SmartTask solving and how is that benefiting you?** The main problems that I solved via smart task is: * It enabled me to track everything. * Notification feature helped me to attend all the meetings without any fail. * Smart task was easy to learn so I saved time. * I was able to find the status of each project. ### 47. Highly Functional and Innovative Team! **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua D. | CEO, Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about SmartTask?** CRM system is fantastic and they really take the time to communicate with their users about functionality and how best to use their system to improve business processes and real-time project efficiency. **What do you dislike about SmartTask?** There's not much to dislike, really... of course — it could be more full-featured with all the bells and whistles of a product like ClickUp, but that's a more expensive product, and the functionality is all here — you just have to be creative and utilize it the way you want. **What problems is SmartTask solving and how is that benefiting you?** I'm completing project management tasks and implementing business processes and checklists across the board in my agency. It's perfect for a small digital agency like mine. ### 48. An Entry Task Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Gregory S. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about SmartTask?** SmartTask has many features that allow easier management of tasks, such as Subtasking, Assignments, Time Tracking and File Attachments. It packs a lot of features for a lower entry point that will get the job done. **What do you dislike about SmartTask?** It's still in the early stages and the program does have some bugs. Considering its lower entry point, this should be expected. **What problems is SmartTask solving and how is that benefiting you?** It has helped us manage weekly and daily tasks for a remote team of workers. It also allows us to track the status of a project and keep documents organized that are related to the tasks. ### 49. The perfect tool for managing a business. **Rating:** 5.0/5.0 stars **Reviewed by:** Dave O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2021 **What do you like best about SmartTask?** Smart Tasks is easy to use and is packed full of awesome features. I use it to manage every aspect of my small business including project management, remote employee management, and as a CRM. The CRM is fully-featured and incredibly useful. The provided project templates are also very useful - with templates for employee onboarding, digital marketing campaigns, and more. I highly recommend Smart Tasks to all business owners. **What do you dislike about SmartTask?** After a few months of daily use, I truly cannot find a single flaw in Smart Tasks. I highly recommend checking it out for yourself, they provide a free version that is packed with features. **Recommendations to others considering SmartTask:** I highly recommend Smart Tasks for all business owners. Try out the free version and see for yourself! **What problems is SmartTask solving and how is that benefiting you?** I use smart tasks for several purposes including project management, client management, employee management, and a CRM. I own and operate a digital marketing agency with many clients and several employees who work remotely, and I use Smart Tasks to manage everything. It's a great all-in-one tool that has really helped me streamline my business. ### 50. Perfect app for any business management **Rating:** 4.5/5.0 stars **Reviewed by:** Mohit S. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2021 **What do you like best about SmartTask?** very nice app with full functionalities, easy to use and completes almost all my requirements. Excellent support from ST team. **What do you dislike about SmartTask?** Calander view. suggest to improve it asap. **What problems is SmartTask solving and how is that benefiting you?** Business operations and leads management. ## SmartTask Discussions - [How to segment the dashboard](https://www.g2.com/discussions/12423-how-to-segment-the-dashboard) - 1 comment, 1 upvote - [View SmartTask pricing details and edition comparison](https://www.g2.com/products/smarttask/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+06%3A20%3A02+-0500&secure%5Bsession_id%5D=80618edd-b84f-476b-98b5-dabd983afdd6&secure%5Btoken%5D=df6f9aa26848bccaf6d6471e200e2f7b205a0ad79069d54ec0452e54f98817f7&format=llm_user) ## SmartTask Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Planning** - Resource Definiton - Capacity - Scheduling **Tasks** - Tasks - Details - Priority **SEO Auditing & Monitoring** - SEO Alerting - SEO Auditing - SEO Change Tracking - Technical SEO **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Automation** - Workflows - Customization - Data repository **Communication** - Chat - Discussions - External - Announcements **Onboarding Setup** - Workflows - Templates - Checklists **Agentic AI - SEO Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Kanban Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Optimization** - Performance - Forecasting - Corrections **Kanban Boards** - Kanban Cards - Drag and Drop - Visibility **SEO Content & Rankings** - Link Building - Keyword Research - SERP Rank Tracking - Localization - Content Insights **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search **Project Tracking** - Monitoring - Resources - Content - Tasks - Optimization **Resource Management** - Resource Definiton - Capacity - Scheduling **Planning** - Workflow - Backlog - Optimization **SEO Reporting** - Competitor Analysis - Data Visualization - Custom Reports - White Label **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Critical Path - Dashboards **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Customer Engagement** - Portal - Engagement - Branding - Visibility - Collaboration **Generative AI** - AI Text Generation - AI Text Summarization **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Generative AI** - AI Text Generation - AI Text Summarization **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity **Generative AI** - AI Text Generation - AI Text Summarization **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Front Office - Back Office - External data **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction ## Top SmartTask Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (11,873 reviews) - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (13,077 reviews) - [Nifty](https://www.g2.com/products/nifty-technologies-inc-nifty/reviews) - 4.7/5.0 (425 reviews)