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SmartTask Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

10 months

SmartTask Media

SmartTask Demo - Board View
Kanban view within SmartTask. Drag and drop tasks from one stage to another. This view also has automated assigning and stage change functionality
SmartTask Demo - Portfolio View
View all your ongoing projects in one single view
SmartTask Demo - Custom Charts
Create your own Bar, Line or Pie chart and get insights on how your team's performing
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SmartTask Reviews (65)

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Reviews

SmartTask Reviews (65)

View 1 Video Reviews
4.4
65 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by SmartTask, highlighting its intuitive interface that simplifies project management. Many appreciate how it enhances team collaboration and productivity, making it a valuable tool for managing tasks and projects effectively. However, some users note that the mobile app could benefit from improvements.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Teemu R.
TR
Founder and CEO
Small-Business (50 or fewer emp.)
"One of the best task management tools I've tried"
What do you like best about SmartTask?

Our sales process used to be a bit all over the place before we tried out SmartTask. I love the CRM but I'm also a big fan of the analytics which are a necessity to track a sales process successfully. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

The product allows for solving so many problems that it can be overwhelming while being powerful. Chandrak Bhatt from their success team has been really responsive helping me get up to speed with the tool fast. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"One of the Best Project Management Tools - Highly Recommend!"
What do you like best about SmartTask?

SmartTask has been an excellent investment for my agency. It replaced Slack. It is user-friendly, white-labeled, the UI is clean, and it comes with all the tools you need in one place to make it a must-have resource for project management or if you're running a business. I use it to build processes, keep the communication seamless between team members, and ensure we are all on the same page while managing client campaigns. In addition, you can track time and have virtual meetings. I don't leave reviews often, but this has been such a significant investment that I hope this can be a decision-maker for others.

Most importantly, the team is very responsive. The customer service is the best. For me, service can be a deal-breaker. I highly recommend SmartTask. (Note, I do not get anything for this review. It is 100% voluntary). Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

I can't say there is anything so far that I dislike. I've been using it for over a year. If anything changes, I will update this review. Review collected by and hosted on G2.com.

Avi E.
AE
co founder
Small-Business (50 or fewer emp.)
"great experience"
What do you like best about SmartTask?

the ability for all the team staff to be able to work together seamlessly and setting up multiple tasks and check up on them. so too great customer service including Chandrak Bhatt Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

the software is still in early days and needs some development but it is very good all around Review collected by and hosted on G2.com.

Beth B.
BB
Marketing Consultant
Small-Business (50 or fewer emp.)
"Great task management tool"
What do you like best about SmartTask?

The CRM part I loved the most - that I can listen to all my call recordings there and also get sales analytics. Recurring tasks also plays a vital role. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

There is nothing I dislike about the tool at the moment. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"its best for Task management"
What do you like best about SmartTask?

its simple to use and helpful to track daily activities also dipali support its good Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

need to improve mobile application its comparatively slower then other app. Review collected by and hosted on G2.com.

Manfred C.
MC
CIO & Founder
Small-Business (50 or fewer emp.)
"Great tool for tasks and CRM if you are a Consultant."
What do you like best about SmartTask?

Task and CRM Modules. Views and Grantt for Planning, Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

I'd like that in the CRM, the deals have the view as a funnel but with all the stages of it, so at a glance, you can see how sales are going. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business (50 or fewer emp.)
"Easy to use for starters!"
What do you like best about SmartTask?

Ease of use

Overview

Use of custom views

Collaborating with team members made easy

Support is good - Dipali Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

I have added some feature requests (project overview,...) Review collected by and hosted on G2.com.

Ramnendra M.
RM
Director
Small-Business (50 or fewer emp.)
"Great support from Smarttask team"
What do you like best about SmartTask?

- Excellent tool for management of project

- Support from Smarttask team (Dipali & Chandrak) Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

I like everything...there is nothing to dislike Review collected by and hosted on G2.com.

KJ
HR & Admin Manager
Small-Business (50 or fewer emp.)
"Easy to use and productive software"
What do you like best about SmartTask?

Basically, we are an interior designing firm and we need to sort our daily calls, project leads and manage a big team, so smart task is really helpful to make work easy also Dipali is very helpful in case of any guidance we can easily reach them out. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

We do have some bugs that we need to resolve that's in time tracking sometimes the time doesn't fetch. Review collected by and hosted on G2.com.

Fabrizio R.
FR
CEO
Small-Business (50 or fewer emp.)
"A great tool in the making"
What do you like best about SmartTask?

Usability and features are advanced and pricing is very competitive. We like the possibility to use list, kanban e and gantt views. Support is good too. Review collected by and hosted on G2.com.

What do you dislike about SmartTask?

Some small glitch here and there, but nothing relevant. Review collected by and hosted on G2.com.

Questions about SmartTask? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Chris W.
CW
Chris Waikenda
Last activity almost 6 years ago

How to segment the dashboard

Verified User
G2
Verified User
Last activity almost 5 years ago

Why Can't we use it for world railway and aerospace.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

10 months

Perceived Cost

$$$$$
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SmartTask Features
Creation & Assignment
Due Dates
Task Prioritization
Planning
Creation & Assignment
Due Dates
Drag & Drop
Task Prioritization
To-Do Lists
Dependencies
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SmartTask