# SmartTask Reviews
**Vendor:** SmartTask  
**Category:** [Task Management Software](https://www.g2.com/categories/task-management-software)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 66
## About SmartTask
SmartTask is work management software for Service Firms to track and manage their processes. Some of the marquee clients includes companies like ABB, Adecco, M3M, Highrise, etc. With customizations like Custom Charts, Custom Fields, Filtered views get the information you need to make the best decision for your organization's growth.



## SmartTask Pros & Cons
**What users like:**

- Users find SmartTask **intuitive and user-friendly** , appreciating the great support and simplified interface for their needs. (2 reviews)
- Users value the **affordable pricing** of SmartTask, appreciating the cost-effective service provided at launch. (1 reviews)
- Users commend the **excellent customer support** of SmartTask, highlighting responsiveness to specific business needs and complexities. (1 reviews)
- Users praise the **intuitiveness** of SmartTask, appreciating its user-friendly design and excellent support for specific needs. (1 reviews)
- Users find SmartTask to be **intuitive and user-friendly** , with excellent support for complex business needs. (1 reviews)
- Time Saving (1 reviews)
- User Interface (1 reviews)

**What users dislike:**

- Users express concern over the **trustworthiness of SmartTask** after lifetime deals were rescinded for V2, prompting skepticism. (1 reviews)
- Users express concerns about **incompetence and untrustworthiness** due to sudden shutdowns of lifetime access and paywall changes. (1 reviews)
- Users express concern over **limited features** and trust issues after lifetime deals were abruptly discontinued with the transition to SmartTask V2. (1 reviews)
- Users express concerns over **poor management** due to lifetime deals being revoked, questioning future trust in SmartTask. (1 reviews)


## SmartTask Discussions
  - [How to segment the dashboard](https://www.g2.com/discussions/12423-how-to-segment-the-dashboard) - 1 comment, 1 upvote

- [View SmartTask pricing details and edition comparison](https://www.g2.com/products/smarttask/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A45%3A14+-0500&secure%5Bsession_id%5D=d9bb14f6-5993-485a-832a-d4026cb2399b&secure%5Btoken%5D=521130656a8d9e182f94b99ddb910aa3cce73099b2f945f4aecaaa63a2701ba6&format=llm_user)

## SmartTask Features
**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks

**Planning**
- Resource Definiton
- Capacity
- Scheduling

**Tasks**
- Tasks
- Details
- Priority

**SEO Auditing & Monitoring**
- SEO Alerting
- SEO Auditing
- SEO Change Tracking
- Technical SEO

**Task Creation**
- Creation & Assignment
- Due Dates
- Drag & Drop
- Mass Updates

**Automation**
- Workflows
- Customization
- Data repository

**Communication**
- Chat
- Discussions
- External
- Announcements

**Onboarding Setup**
- Workflows
- Templates
- Checklists

**Agentic AI - SEO Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Kanban Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies

**Optimization**
- Performance
- Forecasting
- Corrections

**Kanban Boards**
- Kanban Cards
- Drag and Drop
- Visibility

**SEO Content & Rankings**
- Link Building
- Keyword Research
- SERP Rank Tracking
- Localization
- Content Insights

**Task Management**
- Task Prioritization
- To-Do Lists
- Dependencies
- Recurring Tasks

**Administration**
- Permissions
- Procedures
- Remote Work

**Content & Documents**
- File Sharing
- Notes
- Search

**Project Tracking**
- Monitoring
- Resources
- Content
- Tasks
- Optimization

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling

**Planning**
- Workflow
- Backlog
- Optimization

**SEO Reporting**
- Competitor Analysis
- Data Visualization
- Custom Reports
- White Label

**Project management**
- Task Prioritization
- Dependencies
- Planning
- Views
- Scheduling
- Critical Path
- Dashboards

**Controls**
- Custom Views
- Followers
- User Management
- Calendars
- Public Sharing

**Customer Engagement**
- Portal
- Engagement
- Branding
- Visibility
- Collaboration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Dashboards

**Workload**
- Resource Allocation
- Workspace
- Configuration
- Insights

**Project Management**
- Task Management
- Planning
- Visibility
- Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Communication & Collaboration**
- Communication Channels
- Document Management
- Collaboration

**Remote Collaboration**
- Alignment
- Accountability
- Connectivity

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Cost Management**
- Project Budgeting
- Time & Expense
- Profitability

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integration**
- Front Office
- Back Office
- External data

**Agentic AI - Project Collaboration**
- Multi-step Planning
- Cross-system Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Work Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction

## Top SmartTask Alternatives
  - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.7/5.0 (11,821 reviews)
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