Lease Management Software

I've only been using Innago for about 9 months so any criticisms I have may be due to my inexperience. But I sometimes have a difficult time finding certain information. It's all there, but not always intuitive to my way of thinking. For example, when I think about rentals, I tend to think in terms of the Tenant and their corresponding property as the focal point. For example, if a tenant Mary is due for a rent increase, and I want to comment on a maintenance request that Mary opened, and I need to issue an invoice for something Mary broke that I fixed, I'd expect to go to Mary's Tenant page and take care of all of that AT ONE SPOT clicking on various links as needed. But Innago does not really think of the tenant as the focal point. Instead, to increase Mary's rent I need to go to the "Lease and Files" page, setup a filter to select Mary, and then make the change, Then I'd need to go to the "Maintenance" page, setup a filter to select Mary, and then make the change, And then go to the "Income" page, setup a filter to select Mary, and create the invoice. It is tedious to always have to go to separate <action> pages and every time need to setup a filter to select the tenant you want. I think it would be an improvement for us tenant-centric thinkers to simply be able go to the page of a specific tenant, and have tabs or something where you can take care of everything related to that tenant FROM their tenant page, rather than have to go to separate <action> pages. To be fair, there are some actions where the Innago information strategy is perfect for the job. For example, if I want to raise rent on all properties, I don't want to have to go to a bunch of tenant pages. Rather I'd just go to the "Leases and Files" and make all the changes there. Both systems have their place and of course I want both!! Review collected by and hosted on G2.com.

For our mom-and-pop operation, instead of tenants dealing directly with us, Innago puts a professional face on things. Tenants seem to respect the online presence, and take it more seriously. Likewise Innago has compelled us to step up a notch to be better organized and official in communications, etc Review collected by and hosted on G2.com.

One of the biggest downsides we’ve experienced with AppFolio is the lack of safeguards and recovery options for accounting data. We followed incorrect guidance from their AI chatbot on an accounting fix, which resulted in the permanent loss of about three weeks’ worth of accounts payable work. Unfortunately, there was no way to restore a prior version or recover the data, and everything had to be manually re-entered. That lack of version control or rollback capability is a significant risk.

Additionally, integration with other systems like QuickBooks Online is limited, which makes it harder to create a more flexible or redundant accounting workflow. Expanding integrations and improving data recovery options would make a big difference. Review collected by and hosted on G2.com.

We use AppFolio to centralize and streamline all aspects of property management. It solves the challenge of tracking detailed property, tenant, and financial data in one place, which improves accuracy and visibility across our portfolio. It also simplifies maintenance coordination through work order management, making it easier to assign, track, and complete repairs efficiently. On the financial side, it helps us process vendor payments, owner distributions, and reporting in a structured way, reducing manual work and errors. Additionally, it supports compliance with California Department of Real Estate requirements, which is critical for maintaining proper trust accounting and regulatory standards. Overall, it allows us to operate more efficiently, stay organized, and scale our operations with better control. Review collected by and hosted on G2.com.

As it's grown, it has gotten a tad byzantine. It's hard to find any one person at Entrata that can answer questions, and the help desk platform, while much improved, still leaves a lot to be desired. It's often hard to find support articles for specific questions. For example, I once wanted to find out where to upload our company logo, and in what format/size, etc., and it took me months to find someone that could help me, as there was no support for it, and several staffers I asked couldn't tell me. Review collected by and hosted on G2.com.

I use Entrata for CRM, accounting, maintenance, and overall management of thousands of units. It's robust with native reporting, allowing residents to pay rent, place work orders, and sign documents. Review collected by and hosted on G2.com.

What I dislike about CoStar Real Estate Manager is that the interface can feel unintuitive and requires a learning curve for new users. Some workflows involve multiple clicks, which can slow down day-to-day tasks. Reporting customization can also feel limited without additional configuration or support. Review collected by and hosted on G2.com.

CoStar Real Estate Manager solves the challenge of managing complex lease data by centralizing contracts, critical dates, and financial obligations in one system. This reduces manual tracking and the risk of missed renewals or compliance gaps. For me, it improves visibility, supports audit readiness, and makes portfolio-level reporting more reliable and efficient. Review collected by and hosted on G2.com.

I'd like LeaseQuery powered by FinQuery to have more material or webinars to understand special cases. I think that would avoid the issue of raising a ticket for a specific matter and waiting for an agent to be assigned when applicable. Review collected by and hosted on G2.com.

LeaseQuery powered by FinQuery calculates amortization schedules and generates journal entries for SAP. It's easy to download schedules and reports with an intuitive display. Agents solve my doubts efficiently and scheduling sessions is flexible. Review collected by and hosted on G2.com.

Integrations are still a weak spot for me. Theres isn’t robust API access for building custom workflows and that really limits how much I can automate. I’d like the reporting to be more detailed, especailly when it comes to financial tracking. Review collected by and hosted on G2.com.

It keeps everything centralized, so I don’t lose track of applicants or payments anymore and communication feels much cleaner. I can take care of things after work without feeling overwhelmed, which is honestly whay I need. That alone has cut down on a lot of the small errors that used to slip into my workflow. Review collected by and hosted on G2.com.

The interface with Plaid is an issue since I'm unable to connect my Chase bank accounts, though I can connect other banks with ResMan. Review collected by and hosted on G2.com.

ResMan helps with resident records, rent collections, and resident communications, making my workday seamless with its many integration partners and reducing additional logins and data entry. Review collected by and hosted on G2.com.

The software leaves us hanging a lot. I'm trying to open up a page and I'm just sitting there while it's trying to get it's act together. I also don't like that the aesthetics get updated frequently instead of stuff that actually need to be updated. Review collected by and hosted on G2.com.

Keeping track of who was emailed when could be a problem but with emailing through Rentvine, we know who, what, when, and where. Review collected by and hosted on G2.com.

We really haven't found anything we don't like. Review collected by and hosted on G2.com.

Online rent collection has been a huge improvement for both our team and our tenants, helping simplify payments and improve on-time rent collection, while the work order and messaging features have transformed how we manage maintenance and communicate with tenants. We also love that DoorLoop is constantly improving and adding useful new features, like the new check-in/check-out inspection tools, which continue to make our processes even more efficient. Review collected by and hosted on G2.com.

The payment gateway fees are too high. I don’t want to absorb this cost myself, and I also don’t want to pass it along to my tenants. Review collected by and hosted on G2.com.

Tenant Cloud provides a single platform for landlords to allow tenants to do everything required when renting a property to filing an application, background checks, signing a lease, an opening a maintenance requests. As a landlord, it helps me connect quickly with my tenants and vendor providers to schedule maintenance and pest control services effectively. As a landlord that does not reside near the rental units, it allows me to manage the property remotely, removing the physical paperwork by using digital signatures and leases, payment acceptance, bookkeeping, expense management and managing maintenance requests and approvals. Review collected by and hosted on G2.com.

The ability to search through lease documents for specific phrases has been huge...the addition of AI to assist with summaries and searches is also key. The ability to sort all leases by renewal notification date and create a report would be something useful for me. It is likely already possible, but I am unfamiliar with how to complete the task. Review collected by and hosted on G2.com.

Leasecake is allowing me to view my entire portfolio in one easy to use app/website. Whether I am sitting in the office, or on the road, I have all essential lease information right at my fingertips. I have been recently using it to search through all of our leases for different lease clauses and reporting on those findings with graphs and charts. Review collected by and hosted on G2.com.

It can be a bit tricky to navigate and interact with the UI, especially for new users. It takes time and training to become comfortable with it. Accessing and navigating archived data is also difficult. In addition, fetching Visual Lease reports in the reporting currency (converted from the local currencies of different leases) sometimes doesn’t work. Review collected by and hosted on G2.com.

Scattered data: Centralizes all lease information in one place, which helps reduce confusion and prevent errors.

Compliance complexity: Automates lease accounting to support compliance with standards such as ASC 840/842 and IFRS 16.

Manual workload: Cuts down repetitive calculations and minimizes manual data entry.

Missed deadlines: Tracks key dates and sends alerts to help avoid penalties.

Reporting errors: Improves accuracy through standardized financial reporting.

Audit readiness: Maintains clear audit trails and keeps reports organized and easy to access.

System gaps: Integrates with ERPs to reduce duplicate work and close process gaps.

Limited insights: Offers dashboards that provide clearer visibility for better lease-related decisions. Review collected by and hosted on G2.com.

We have no downsides to note about Black Owl - We were one of the early adopters of the platform and from day one we've been impressed with the ease of implementation, the software itself and the excellent customer service from Greg, Derek and team. Review collected by and hosted on G2.com.

We have hundreds of leases and subleases across 14 companies which was very difficult to manage, time consuming to account and report on and prone to errors. Black Owl allowed us to fully automate the leasing process. We've eliminated hours of work every month and quarter across our portfolio. We can now feel confident in the integrity of our data and the push button reporting allows us to easily populate financial statement notes and proactively monitor maturity dates. Review collected by and hosted on G2.com.

I am still learning how to modify, remove, add leases on my own. So it's just the learning curve part of it but that should change as I go. Review collected by and hosted on G2.com.

I am able to track payments on Rubli with actual payments. this is making reconciling on a monthly basis much easier. Review collected by and hosted on G2.com.

I have been using the software for about 2 years and am still learning everyday. I would like to see the system navigation sped up, it is a bit slow currently (although we have over 1000 leases currently in system). Review collected by and hosted on G2.com.

LeaseCalcs is a global repository for all of our leases (Real Estate, Equipment, Vehicles, etc). We can track expiring leases, sq footage, all base rents, additional rents, future rent payments, etc. Financial reporting is easy to access and is all in a single location. Monthly entries are extracted to SAP for us, eliminating those manual entries. Review collected by and hosted on G2.com.

I wish that it was easier to select a specific location when using occupier. As of now, you must search the store number or the exact address in order for that store to pull up. Once you put in your search criteria, if your mouse is not hovering over the selection area, or you click something else on your page, your search disappears. When you are multitasking, and possibly using multiple screens, this can be frustrating. Review collected by and hosted on G2.com.

Our company operates over 40 fast food locations. It can be difficult to manage that many leases at once. It is hard to know when rent increases or when a lease is going to expire when you do not have them organized. Occupier helps us to organize all of our leases as well as manage any updates/expirations with ease. It takes out the organization aspect as well as the human error aspect. It has helped us manage our leases immensely. Review collected by and hosted on G2.com.

Speed in payment processing is an area that needs improvement. If you do not have an 'Unlimited Plus' subscription, the rent payment will take 3 to 5 days to reach our bank account. Tenants are also charged fees on ACH payments through the free plan, and I believe the fees should either be waived or reduced without requiring payment of a premium subscription. Review collected by and hosted on G2.com.

Avail, by Realtor.com simplifies listing syndication, saving me hours. It automates rent collection, ensuring timely deposits without chasing tenants. It also manages reminders and late fees, keeping interactions professional and stress-free. Review collected by and hosted on G2.com.

I am concerned about errors occurring in certain screenings when using Buildium. This could potentially lead to issues in the leasing process or incorrect assessments during background checks, which are crucial for resident onboarding. Review collected by and hosted on G2.com.

I use Buildium for moving residents in and screening them. It simplifies posting rent, allows seamless corrections without higher-level assistance, and it integrates well with other tools like Upkeep Maintenance and Yardi Voyager. Review collected by and hosted on G2.com.

We are a lessor but our sublessee pays their landlords directly. As a result, lease liability cannot be relieved. We use non-GL posting and will perform an annual true-up, which is similar to maintaining in excel. But the auditors were impressed with the system when we explored together so anticipating no comments this year! Review collected by and hosted on G2.com.

It is solving ROU and Lease Liability calculations and complex lease arrangements, all systematically stored in our acocunting system. Review collected by and hosted on G2.com.

Some users dislike that Spacebase’s reporting and analytics features can feel limited, making it harder to create highly customized dashboards or financial insights. Managing lease amendments and historical data imports can also be cumbersome, especially for organizations with complex portfolios. While generally user-friendly, a few reviewers mention that the interface could be more polished and intuitive. Overall, Spacebase performs well for core lease accounting but has room to improve in flexibility, data handling, and advanced reporting. Review collected by and hosted on G2.com.

Spacebase solves the challenges of manual, spreadsheet-based lease management by centralizing all lease data, automating complex accounting under ASC 842 and IFRS 16, and improving visibility across portfolios. It eliminates errors, missed deadlines, and compliance risks by generating journal entries, amortization schedules, and reports automatically. This saves time during month-end close, enhances audit readiness, and provides a single source of truth for finance and real estate teams. Ultimately, Spacebase helps organizations manage leases more efficiently, make data-driven decisions, and scale their processes as portfolios grow. Review collected by and hosted on G2.com.