Occupier Reviews & Product Details

The most helpful aspect of occupier in my experience has been that it helps manage lease expirations as well as helps you to set up tasks related to leases such as permit expirations, franchise agreement expirations, etc., so that you keep on track of everything within your company in relation to leases. It is very easy to set up tasks and you can even set up email reminders when your tasks are close to being due. Customer service is also very responsive and helpful. Review collected by and hosted on G2.com.

I wish that it was easier to select a specific location when using occupier. As of now, you must search the store number or the exact address in order for that store to pull up. Once you put in your search criteria, if your mouse is not hovering over the selection area, or you click something else on your page, your search disappears. When you are multitasking, and possibly using multiple screens, this can be frustrating. Review collected by and hosted on G2.com.

We've had a fantastic experience with Occupier. The software offers a comprehensive, intuitive solution for tracking and administering our entire lease portfolio of over 170 locations. It has made managing our real estate obligations significantly more efficient and organized.

What really sets Occupier apart is its outstanding customer service. Their team is responsive, knowledgeable, and incredibly helpful. They’ve gone above and beyond to tailor the platform to our specific needs and have walked us through every step to ensure we get the most out of the system.

If you're a tenant looking for a user-friendly, powerful lease management solution, I highly recommend Occupier. It’s been a game-changer for our operations. Review collected by and hosted on G2.com.

I don't have any complaints right not. I would like to see the inclusion of AI into the software, and I've heard that this is currently being worked on by the Occupier engineers. So - Keep up the good work Occupier! Review collected by and hosted on G2.com.

One favorite feature of Occupier is its lease timeline and date tracking, it automatically alerts the team when critical dates are coming up—like renewal deadlines, rent increases, or lease expirations—so nothing slips through the cracks. This helps us avoid costly mistakes like missing a renewal window or overpaying rent. Secondly the programs ease of access and user interface is simple and easy to navigate. Lastly there top notch support team is unbeatable when it comes to helping us navigate any issues. Review collected by and hosted on G2.com.

It can be a bit limited in customization, for example when tracking a unique lease clause, like a specific local tax or co-tenancy provision, there isn’t a standard field in Occupier. Review collected by and hosted on G2.com.

Occupier is very user friendly, and makes it very easy to keep track of leases. The customer support team is phenomenal and very responsive with any questions you have. They have a 6-8 week implementation schedule and were very helpful in giving weekly updates as to how many leases were abstracted. Review collected by and hosted on G2.com.

It would be really cool to see Occupier as an app, right now it's just a webpage. I know it would be very beneficial for us, espeically if we are on site, to be able to pull up the lease information directly frmo the software. Review collected by and hosted on G2.com.

As I experience Occupier for over a year now, I move on from the Lease Administration and learn about the deal tracker. It has more information than it can hold for the property at development stage. Review collected by and hosted on G2.com.

When looking at a property on the Accounting side for example, if I want to get out of Accounting and go to Lease Admin, I can't just click on it. I have to re-enter the property on the Lease Admin in order to view it. Review collected by and hosted on G2.com.

I'm overall impressed by how user friendly it is. The interface is simple, clean, and intuitive. It may feel overwhelming at first for new users, but after investing more time into this software, it did not take too long to understand the software. Occupier's automation features definitely helps to streamline our accounting processes. Generation of reports including detailed calculations and journal entries are a great help as well. Review collected by and hosted on G2.com.

Some functions can be a little inconvenient at times, especially when trying to customize certain reports. It has been more of a burden to manage the data for our subsidiaries, since our company has different entities. For us to pull consolidated reports, we needed to create duplicate leases for both consolidated and individual reporting purposes. Review collected by and hosted on G2.com.

Occupier in principle allows multiple departments internally to share lease and asset data in one central location Review collected by and hosted on G2.com.

I frequently have to contact Occupier to fix problems and at least in one case they have admitted that there is no current fix and I will continue to have to reach out to their team to manually delete duplicated entries. Multiple problems include a payables system that forgets what vendors are used month to month making it nearly useless. Depending on the timing of updates made within the system I will have trouble updating a file because it is stuck in an approval but the system doesn't tell me that it's stuck in an approval, so I have to make sure that I initiate a change, get it approved before I do additional changes or the system will take issue. The only way to bring up some of these issues is by emailing a point of contact and that point of contact might have to send me to someone else but it's unclear who handles what specialty. It would be nice if I could raise the issue inside of Occupier and flag what screen is causing issues and the system would send the issue to the specialist needed. The Trial Balance cannot be edited, I can add input, I cannot change items that have been reclassified or disposed of over time. As a result, if I am trying to reconcile to an Occupier report I have to note any exceptions made. The account mapping is difficult to find and convoluted, I find it challenging to understand why Occupier has done something, so I find myself having to ask. Also, when I ask for items sometimes, I'm denied because the team has decided it is too much work, I don't have any way of knowing or understanding when I will cause too much work, so I am frequently asking and trying to understand. Changes will happen in the system, and it will not be clear why, some users can apparently change something without an approval process while others like me have to send requests. At times when sending these requests, the software mistakes who the user is, there is a user that has not worked at this company for over a year, and I can initiate a change and the system will say the prior employee initiated it. This can leave a gap in security because I can then approve my own request which is a problem and poor record keeping. I can't say that I have a lot of experience with ASC 842 services or software but in my previous company we utilized a specialist, and I think by comparison that method worked more effectively than what Occupier is attempting to do. I utilize Occupier on daily basis and I have found that it is difficult to use aside from specific tasks, I generally have to mentally prepare for a long day of using it in order to feel like I accomplished something by the end of the day. Review collected by and hosted on G2.com.

The dashboard is easy to work with and the display as well as the export work seamlessly. Review collected by and hosted on G2.com.

The search should work on any field and not just based on the lease name. The payables field should be able to search via an invoice number if that is the only thing provided to us. Review collected by and hosted on G2.com.

The account team that we work with goes above and beyond to help facilitate integrations and improvements. Review collected by and hosted on G2.com.

Payables is not the easiest to use for analytics, but the team is consistently improving and developing based on real time feedback to improve, Review collected by and hosted on G2.com.

My favorite thing about Occupier is the disclosure reporting feature. It made it so easy to create the notes in my financial statements that tied directly back to the software. It makes the audit process over those notes go smoothly as well. Review collected by and hosted on G2.com.

Lease extracts can take a few days so it isn't instant. Review collected by and hosted on G2.com.