Products

Gleap is a customer support and product feedback software platform designed for SaaS companies and digital product teams to manage user communication, issue reporting, and product insights in a unified system. Founded in Europe, Gleap is used by product-led organizations that want to centralize customer conversations and technical feedback across web and mobile applications. The platform is built for cross-functional teams, including support, product management, engineering, and growth, and is c

ProdCamp is a comprehensive user feedback and product management platform designed to help SaaS companies collect, analyze, and act on customer insights to build products that truly meet user needs. By centralizing feedback from various channels, ProdCamp enables product teams to prioritize feature development based on real customer demand, ensuring a more customer-centric approach to product roadmapping. Key Features and Functionality: - Feedback Collection: Gather and centralize feedback fro

Pulse is the world’s leading "AI-Native Feedback Intelligence Platform for Enterprises" that unifies scattered customer feedback from tickets and calls to app reviews, social channels, and beyond into clear, revenue-driving actions. By enriching feedback with business context and powering AI-led workflows, Pulse enables SaaS, B2C, and digital-native enterprises to make faster, data-driven product, CX, and business operational decisions. The outcome: higher retention, improved satisfaction, and

IcebergIQ has helped 100+ B2B SaaS companies by conducting thousands of win/loss and churn interviews to gather candid feedback from prospects and customers. The interviews are conducted using an internally developed Buyer As Hero® methodology, with proven results since 2008. The company is known for delivering deep insights and having very close and collaborative relationships with their customers, helping to inform their strategies by surfacing blind spots, competitive intelligence, and feedba

Intelo.ai helps B2B SaaS companies maximize revenue with existing customers by driving cross functional collaboration around product value management. Intelo's AI engine is meticulously crafted to combine customer interactions, feedback, tickets, product adoption and external sources. Intelo identifies risk and opportunities to proactively maintain and grow NRR.

TrustLoop drives more 5-star reviews by letting SaaS products and small businesses capture customer feedback without worrying about negative public reviews. Our proprietary technology allows owners to capture positive reviews publicly, while constructive feedback is kept private.

Turf is a customer community platform that allows SaaS businesses to facilitate discussions between users and create one single meet point with community forums, documentation, knowledge sharing, product feedback & communication, and more.

ProductBridge is an AI-powered feedback management platform that helps product teams collect, organize, and prioritize user feedback to build better products. It centralizes feedback from multiple channels into a single hub, uses AI to detect duplicate submissions automatically, and helps teams create data-driven product roadmaps that align with real user needs. ProductBridge empowers SaaS companies and product teams to close the feedback loop — from capturing feature requests and bug reports to

Yellow Tokens is a SaaS platform that consolidates public customer feedback from multiple digital channels—including social media, Google, TripAdvisor, Amazon, and YouTube—and transforms it into actionable insights. The platform automatically summarizes key topics, generates SWOT analyses, provides strategic action plans for marketing, customer experience, operations, and product teams, and delivers CSAT/NPS dashboards. It also benchmarks competitors, helping businesses identify customer pain

Perspective AI is a Software-as-a-Service (SaaS) platform designed to revolutionize the way businesses and individuals gather, analyze, and utilize feedback. It serves as an advanced replacement for traditional surveys and augments in-person meetings, aiming to capture high-quality feedback and transform it into actionable insights across various aspects of business and life. KEY FEATURES: - Conversation-like Feedback at Scale: Perspective AI combines the depth and fidelity of personal convers

Help Desk Hero analyzes customer support conversations and turns them into actionable business insights. The app reviews support chats and messages to identify common customer questions, detect sentiment trends, uncover upsell opportunities, and surface product feedback. It helps ecommerce teams, SaaS businesses, and support teams understand the patterns behind customer requests, pain points, feature ideas, and sales opportunities without manually reviewing every conversation.

Clarity on PMF is an AI-powered diagnostic tool that helps B2B SaaS founders answer the most critical question in their startup journey: Do you actually have product-market fit? THE PROBLEM 42% of startups fail because they misread their PMF signals. Founders spend months—sometimes years—building products based on misleading metrics: polite customer feedback, vanity growth numbers, and gut feelings. By the time they realize they never had PMF, they've burned through runway and momentum. HOW IT W

Opin is an AI-powered customer feedback platform that helps teams collect NPS, CSAT, and CES responses and instantly turn them into actionable insights. Opin automatically analyzes every comment, identifies themes, highlights sentiment, and surfaces the “why” behind customer scores. Teams use Opin to reduce churn, improve product experience, and respond to customer needs faster, without spending hours reading through feedback. Designed for SaaS and e-commerce businesses, Opin makes it simple to

UserJot is an all-in-one customer feedback platform designed to help SaaS teams collect and manage user feedback, prioritize feature requests, and keep users engaged with clear product roadmaps and changelogs. With UserJot, your users can easily share feedback, suggest new features, and vote on ideas without needing to sign up. You can create public or private feedback boards, automatically group similar suggestions, and display a public roadmap to show what’s planned or in progress. Once

Deskware is a reliable, cloud-based customer support software designed to streamline and enhance the customer service experience for businesses of all sizes. By centralizing customer interactions and problem-resolution processes, Deskware enables organizations to efficiently manage support tickets, track communications, and ensure timely responses. Its intuitive interface and comprehensive features make it an invaluable tool for improving customer satisfaction and operational efficiency. Key Fe

Trustvoice is a Swedish SaaS company that specializes in providing a universal platform for customer ratings and reviews, helping businesses enhance customer trust through tailored solutions. With decades of expertise, they focus on integrating the voice of the customer into business strategies, ensuring significant value addition for both companies and their clientele. Their services cater to major brands and retailers who seek to leverage customer feedback for brand reputation management and p

Infodeck.io is a comprehensive SaaS based Smart Facilities Management solution that combines several key elements including an Internet of Things (IoT) Management Platform, Computerised Maintenance Management System (CMMS), Feedback & Survey tools, and Asset Management. Each of these components plays a vital role in enhancing operational efficiency and providing insightful data for decision-making. IoT Management Platform: The IoT platform facilitates effortless connectivity, streamlined ma

Mapster is a customer feedback survey platform designed for product teams and SaaS founders who want context behind every response. Unlike generic survey tools, Mapster links every submission to a real user identity, so you know the plan, role, company, and location of every person who responded.

StepFunction is an AI-driven revenue intelligence platform designed to help SaaS companies enhance and stabilize their subscription revenues by providing real-time, data-driven insights into customer behavior and intent. By analyzing extensive customer data, including product usage, support interactions, and feedback, StepFunction enables businesses to proactively identify upsell opportunities, predict at-risk customers, and recommend precise actions for customer success teams. This approach emp

Feedbackboard.io is a modern SaaS tool for structured customer feedback, feature requests, and product prioritization. Teams collect feedback in one central place, use voting to identify clear priorities, and publish a transparent roadmap for their users. Ideal for SaaS companies, startups, and product teams.