# UserJot Reviews
**Vendor:** UserJot  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About UserJot
UserJot is an all-in-one customer feedback platform designed to help SaaS teams collect and manage user feedback, prioritize feature requests, and keep users engaged with clear product roadmaps and changelogs. With UserJot, your users can easily share feedback, suggest new features, and vote on ideas without needing to sign up. You can create public or private feedback boards, automatically group similar suggestions, and display a public roadmap to show what’s planned or in progress. Once features are released, UserJot helps you announce updates through a customizable changelog, ensuring your users are always informed about the latest improvements. Perfect for SaaS companies aiming to build customer-driven products, UserJot integrates with tools like Slack and offers embeddable widgets to collect feedback directly within your app or website. UserJot makes it simple to understand your users’ needs, prioritize development, and communicate changes effectively—all in one place.




## UserJot Reviews
  ### 1. Beautiful UI, great UX, amazing support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2025

**What do you like best about UserJot?**

UserJot is focused on the essentials and absolutely delivers in regards to UI/UX and performance. Support is super friendly and always quick to fix issues

**What do you dislike about UserJot?**

Less integrations than the competition but an API is in development

**What problems is UserJot solving and how is that benefiting you?**

Gathering user feedback and changelog



- [View UserJot pricing details and edition comparison](https://www.g2.com/products/userjot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+21%3A23%3A51+-0500&secure%5Bsession_id%5D=fd3b25ef-df72-4fa4-a610-e95d0db85361&secure%5Btoken%5D=0285d705cbe3e2da38206e0cfc60814a14fc431d29d3f1a0299f1151a84d28c2&format=llm_user)

## UserJot Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

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