---
title: UserJot Reviews
meta_title: 'UserJot Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how UserJot works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# UserJot Reviews
**Vendor:** UserJot  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About UserJot
UserJot is an all-in-one customer feedback platform designed to help SaaS teams collect and manage user feedback, prioritize feature requests, and keep users engaged with clear product roadmaps and changelogs. With UserJot, your users can easily share feedback, suggest new features, and vote on ideas without needing to sign up. You can create public or private feedback boards, automatically group similar suggestions, and display a public roadmap to show what’s planned or in progress. Once features are released, UserJot helps you announce updates through a customizable changelog, ensuring your users are always informed about the latest improvements. Perfect for SaaS companies aiming to build customer-driven products, UserJot integrates with tools like Slack and offers embeddable widgets to collect feedback directly within your app or website. UserJot makes it simple to understand your users’ needs, prioritize development, and communicate changes effectively—all in one place.




## UserJot Reviews
  ### 1. Beautiful UI, great UX, amazing support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 16, 2025

**What do you like best about UserJot?**

UserJot is focused on the essentials and absolutely delivers in regards to UI/UX and performance. Support is super friendly and always quick to fix issues

**What do you dislike about UserJot?**

Less integrations than the competition but an API is in development

**What problems is UserJot solving and how is that benefiting you?**

Gathering user feedback and changelog



- [View UserJot pricing details and edition comparison](https://www.g2.com/products/userjot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-17+16%3A24%3A29+-0500&secure%5Bsession_id%5D=35ad6245-3dc4-4e93-93be-8d3f75c60bb1&secure%5Btoken%5D=7eac94297b7d9d63e506c5d59fb609eb3d77c585f8f6f546ffd1d929316c3c5e&format=llm_user)

## UserJot Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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