Products

edito is a professional CMS for easy content management.

Naviga Open Content content management solutions collaborative workflow environments where quality, speed and credibility matter most, increasing communication throughout your team to manage the constant exchange of story ideas, content and media assets.

PencilBlue is a fully featured, content management platform, designed for enterprise grade websites.

Simpleview offers content management solutions for destination marketing organizations.

PublishNow is a content publishing platform that helps writers and marketers build blogs and publications, and improve content engagement, content stickiness, and reach.

Swish is a content management solution for bloggers who need all the tools they can get to effectively managing their blog (s), without having to build them. Swish provides all you need for a modern blog, automatically done for you. Users of Swish can get the best out of their blogging experience with custom domains,SEO, Automatic cross posting, unlimited users, analytics, amazing integrations, and more.

October is a free, open-source, self-hosted CMS platform based on the Laravel PHP Framework.

TixTime is an employee scheduling and workforce management softwarethat manages schedules, time and attendance for contact centers.

TELUS Digital's CX Consulting service is designed to help businesses enhance their customer experience by leveraging digital transformation strategies. With a focus on creating seamless and personalized interactions, TELUS Digital assists organizations in understanding and meeting the evolving needs of their customers. Key Features and Functionality: - Customer Journey Mapping: Analyzing and optimizing every touchpoint to ensure a cohesive customer experience. - Digital Strategy Develop

iCherub is a comprehensive childcare management platform designed to streamline and enhance the operations of childcare centers. By integrating various functionalities into a single system, iCherub empowers educators and administrators to monitor, measure, and maximize children's learning experiences and overall well-being. The platform offers a 360-degree view of data, facilitating improved communication, actionable insights, and adherence to compliance standards. Key Features and Functionali

a provider of communications systems, contact centers, IT managed services and enterprise computing for business and government.

Prodocom is an Australian business messaging platform that supports SMS, MMS, email, voice and fax communication from a single system. The company was founded in Sydney in 1997 and serves businesses and government organisations. The platform includes a Campaign Board for building campaigns and multi-step funnels. Users can send one-off messages or create automated journeys that trigger messages based on customer actions and switch between channels. Features include two-way SMS, voice broadcasts

Sonata Software Limited is a global technology company specializing in platform-based digital transformation, enabling businesses to become connected, open, intelligent, and scalable. Established in 1986 and headquartered in Bangalore, India, Sonata leverages its proprietary Platformation™ framework to deliver modernization-driven hypergrowth for clients across various industries, including Healthcare and Life Sciences, Retail & Consumer Packaged Goods, Manufacturing, and Banking, Financial

The WDE Connector for Microsoft Unified Service Desk (USD is a solution designed to seamlessly integrate Genesys Workspace Desktop Edition (WDE with Microsoft Dynamics through USD. This integration provides contact center agents with real-time access to comprehensive customer data, enhancing their ability to deliver efficient and personalized service. By minimizing the need for extensive customization, the WDE Connector reduces integration costs and allows businesses to maintain control within t

Create step-by-step instructions and visualize product components as well as diagnostic data, without coding skills. By re-using 2D and 3D content, rich media and video, you can turn paper-based manuals into interactive guides for Android, iOS, Windows and Microsoft Hololens.

DuneDev CPQ & Service Center is an all-in-one CPQ SaaS solution that transforms complex quote proposals into sales opportunities anytime, anywhere. It is accessible from any device without installation—just an internet connection is needed. It automates configuration, pricing, and quoting in just a few clicks, instantly generating customized contracts thanks to the Service Configurator module and integrated OCR technology, which helps save time and reduce errors when creating customers’ rec

Crystallize is a blazing fast headless commerce service with a GraphQL based PIM so you can deliver a unique customer experience. Tailor make your e-commerce experience. Stand out, get noticed and ultimately sell more stuff. You build the customer experience, we handle the rest. Product information management for the API economy.

CloudCX Ltd specializes in automating contact center operations to enhance customer experience and operational efficiency. Their flagship product, QuickTest, offers proactive monitoring of Interactive Voice Response and digital channels, ensuring consistent and high-quality customer interactions. Additionally, their OneCG solution streamlines the implementation and maintenance of Genesys applications, reducing time to market and minimizing errors. Key Features and Functionality: - Proactive C

Guided Reach Solutions offers specialized services in Amazon Connect 311 and non-emergency call automation, enabling organizations to modernize their contact centers with cloud-based, AI-driven solutions. By leveraging Amazon Connect, they provide scalable, pay-as-you-go models that enhance customer engagement and operational efficiency. Key Features and Functionality: - Omnichannel Support: Engage customers across voice, chat, SMS, and social platforms within a unified solution. - A

DocArrow is an AI-powered document management, eSign, and contract lifecycle management platform that helps businesses create, send, sign, track, and manage documents digitally. The platform streamlines document workflows by combining electronic signatures, contract management, document automation, and secure cloud storage in a single solution. Organizations can accelerate approvals, reduce paperwork, improve compliance, and gain full visibility into the status of contracts and business documen