Crystallize Reviews & Product Details

What we like best about crystallizing is the easy management of all of our product data and content, the rich, intuitive way of structuring content relationships, and how different the data model is assembled graphically. THE SPEED and setting us up to tailor rich user experiences moving forward. Review collected by and hosted on G2.com.

The downsides are the same things that make it great. The whole ecosystem being an exclusively headless first system makes all integrations and implementations require highly customized solutions. This drew us to a headless system in the first place due to our business logic requirements. Still, the variability in quality and documentation of 3rd party APIs makes this a part of the process that needs considerable attention and monitoring. Review collected by and hosted on G2.com.

One of the major benefits of Crystallize is the data modelling part. The fundaments of CMS and PIM is modelling data, making it accessible in the front-end. The way Crystallize has handled this is awesome - flexible and making it extremely easy for developers, content editors and information architects to collaborate on the data structure. Another benefit is in fact that developers love to work with the product. Review collected by and hosted on G2.com.

If you are familiar with traditional CMS/PIM/eCommerce products the learning curve could be quite steep. You have to think in a very different way, as the product is very flexible and there are many opportunities when it comes to the data modelling part. Review collected by and hosted on G2.com.

Fast and responsive backend UI. Quick APIs and fail-proof features. It is probably one of the best CMSs out there and combining that with products and orders, makes the platform extremely potent. Review collected by and hosted on G2.com.

Graphql APIs could be consolidated a bit - currently they are separated between the Catalogue and Search which could make sense to consolidate. I am also missing a pure integration API - the ones they have is fit for purpose but this is an area for improvement if you want to optimize your integrations with the platform. Review collected by and hosted on G2.com.

Modern technology, feature-rich, cost-efficient and organization is extremely supportive with technical issues or questions Review collected by and hosted on G2.com.

Nothing in particular. Some parts might need further developments, like order management in tenants, but nothing that I dislike. Review collected by and hosted on G2.com.

The frontend is beautiful, and headless is a huge move forward. Review collected by and hosted on G2.com.

Nothing to dislike, could use additional integrations and development templates (vitejs). Review collected by and hosted on G2.com.

When we market and sell bicycles online we have to use very content rich product descriptions including HD videos, images and rich text. With Crystallize we have the combination of easy management of rich product content connected with a smooth shopping experience for the customer. As Crystallize delivers all product information with a GraphQL API it is very easy for our frontend developers to fully customize the shopping experience. Review collected by and hosted on G2.com.

The reporting in Crystallize is currently basic, however the export enables us to get all the information in e.g. Excel when needed. Review collected by and hosted on G2.com.

Crystallize allows us to sell both subscriptions for our online magazine and print magazine in addition to being able to sell physical products as one-offs like our books. Review collected by and hosted on G2.com.

Currently the reporting in Crystallize is quite basic. But they have export to other systems like Excel so we can easily get the numbers we are looking for. I know this is something that is being improved in the platform soon though. Review collected by and hosted on G2.com.

Finally we have have a e-commerce system that supports our vision for faster, simpler and a better shopping experience. Even in times where we have a lot of traffic the site is still fast and reliable. Review collected by and hosted on G2.com.

The admin interface could be simplified, but I believe this is a work in progress. Review collected by and hosted on G2.com.