--- title: Prodocom Reviews meta_title: 'Prodocom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Prodocom works for a business like yours. date_modified: '2026-09-30' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Prodocom Reviews **Vendor:** Prodocom **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Prodocom Prodocom is a Certified Australian Owned business communications company, founded in Sydney in 1997. For almost three decades it has provided bulk SMS, email marketing, MMS, voice broadcasting and online fax services to more than 4,000 Australian businesses and government organisations, from healthcare providers and councils to logistics companies, financial services firms, associations and marketing agencies. Prodocom's platform combines every channel in one login. Businesses can send a single message or run large-scale, automated campaigns across SMS, email, voice and fax, and move contacts through multi-stage sales funnels that trigger the right message on the right channel based on customer actions. For SMS, Prodocom works as a full SMS gateway: two-way messaging, personalised texts, business-name sender IDs, dedicated numbers and short codes, keyword campaigns, auto-replies, automatic STOP opt-outs, link tracking, delivery reports and text-to-landline. An AI writing assistant helps teams draft and refine messages. MMS supports images, GIFs, video and audio, with two-way replies. The email marketing tools include a drag-and-drop HTML builder, ready-made templates, HTML import, A/B testing, automated email sequences, personalisation, attachments and sending from a custom domain with SPF and DKIM authentication. Built-in deliverability checks review templates and contact lists before sending, and reports track opens and clicks. Voice broadcasting sends text-to-speech or recorded messages to mobiles and landlines, with keypad responses, voicemail delivery and call reporting. Online fax replaces the fax machine with email-to-fax, fax-to-email, fax broadcasting, automatic cover pages and dedicated or ported fax numbers, supporting the fax workflows still common in healthcare, legal and government. Prodocom also delivers invoices, statements and other documents through a secure portal with online payment. The platform includes a built-in CRM and connects with over 200 major CRMs and business systems, including Salesforce, HubSpot, Microsoft Dynamics 365, Zoho, Xero and MYOB, with webhooks for real-time updates. Where an integration doesn't exist, Prodocom's in-house developers build custom API integrations. Security and data sovereignty are central to the service. All data is stored onshore on Prodocom's own infrastructure in NEXTDC's Sydney data centre, and the platform is IBM-audited, independently penetration-tested, and supports two-factor authentication, user permissions and sub-accounts. Prodocom is registered with AFCA. Customers can run campaigns themselves or use Prodocom's professional services team to design, build and send them, with in-house Sydney-based support available 24/7. Pricing is pay as you go: customers pay only for messages successfully delivered, with no lock-in contracts or setup fees, and the first send is free. - [View Prodocom pricing details and edition comparison](https://www.g2.com/products/prodocom/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-04+04%3A57%3A19+-0500&secure%5Bsession_id%5D=c5cde78a-ce7b-4f9a-9fa4-52cf888c1884&secure%5Btoken%5D=f9a3db75e19c82d29b0d59fefeffc3c4cd6e3d3f57c326860a64512e705104d0&format=llm_user) ## Prodocom Features **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Alerts/Notifications - Drip Campaigns - Customer Segmentation **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing - Activity Dashboard - Activity Tracking - A/B Testing **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability - Workflow Management - List Management - Template Management - Email Management - Subscription Management - Click Tracking **Additional Functionality** - Third-Party Integrations - Customizable Branding - Email Monitoring - Generative AI - Mobile Access - WYSIWYG Editor - Real-Time Data - Unsubscribe Database - Drag & Drop - Geolocation - Event Triggered Actions - Simple Mail Transfer Protocol (SMTP) - Contact Database - Campaign Analytics - SMS Messaging - Customizable Forms - Autoresponders - Email Marketing - Message Personalization - Reporting/Analytics - Dynamic Content - Customizable Fields - Campaign Scheduling - Email Distribution **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Third-Party Integrations - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Multi-Campaign - Mass Texting - Interaction Tracking - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top Prodocom Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,592 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,212 reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,203 reviews)