Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered by the Zendesk Resolution Platform, it simplifies operations, accelerates service, and eliminates the fragility of legacy stacks and bolted-on tools. AI is embedded across every channel to accelerate agents and deflect the rest. Voice is native with AI Agents and Voice Copilot. And AI powered WEM, Q
Cleft is an innovative note-taking application designed to transform your spoken thoughts into organized, structured text. By leveraging on-device transcription and AI-powered formatting, Cleft allows users to capture ideas effortlessly through voice, text, or handwriting. This versatile tool is particularly beneficial for individuals who process information verbally, offering a seamless way to document and share ideas across multiple platforms. Key Features and Functionality: - Multi-Modal In
ElevenAgents is an advanced AI platform designed to deploy customized, interactive voice agents that emulate human-like conversations. By integrating speech-to-text, large language models (LLMs), and text-to-speech technologies, ElevenAgents enables businesses to create voice-first AI sales teams capable of finding leads, qualifying prospects, nurturing relationships, and seamlessly handing off to human teams at critical moments. Key Features and Functionality: - EA BRAIN Intelligence: A propr
11.ai is a voice-first AI assistant developed by ElevenLabs, designed to enhance productivity through natural and seamless voice interactions. By integrating with various tools and platforms, 11.ai enables users to manage tasks, conduct research, and communicate efficiently without manual input. Its advanced AI capabilities support real-time, low-latency conversations, making it a versatile solution for professionals and teams seeking hands-free workflow management. Key Features and Functionali
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any ch
Smith.ai's AI Receptionist is an advanced virtual receptionist service that seamlessly integrates artificial intelligence with human expertise to manage business communications effectively. Operating 24/7, it ensures that every inbound call is answered promptly, providing businesses with reliable and efficient customer engagement. The AI Receptionist is designed to handle a variety of tasks, including lead screening, appointment scheduling, and answering frequently asked questions, all while mai
Whisper is a general-purpose speech recognition model. It is trained on a large dataset of diverse audio and is also a multitasking model that can perform multilingual speech recognition, speech translation, and language identification.
iStory is an innovative interactive storytelling platform tailored for digital marketers and content creators. It seamlessly integrates voice AI technology, rich media elements, and comprehensive analytics to craft immersive narratives that captivate audiences and drive engagement. With iStory, users can transform traditional content into dynamic, two-way interactive experiences without any coding expertise, making storytelling more accessible and impactful. Key Features and Functionality: - V
AbanteCart is a free, open-source eCommerce platform designed to empower businesses of all sizes to create and manage online stores efficiently. With its scalable architecture, AbanteCart offers a comprehensive suite of features without imposing limits, monthly fees, or transaction costs, making it an ideal solution for growing online retailers. Key Features and Functionality: - Unlimited eCommerce Potential: AbanteCart supports an unrestricted number of products, customers, and orders, allowi
LexisNexis Protégé™ is a personalized AI assistant designed to enhance the productivity of legal and business professionals by automating repetitive tasks and facilitating complex analyses. Seamlessly integrated within the LexisNexis ecosystem, Protégé offers tailored support to individual users, ensuring a secure and efficient workflow. Its compatibility with tools like Microsoft Outlook, Word, and Teams further streamlines daily operations, allowing professionals to focus on delivering excepti
LoopVoice.ai is a voice automation platform designed for ecommerce brands that want to increase revenue and improve customer experience without expanding their support team. The product connects directly to Shopify and uses real-time data to trigger personalized outbound and inbound voice calls that recover abandoned carts, upsell returning customers, and resolve common support questions. The AI agent speaks naturally, understands caller intent, and handles complex dialogs with high accuracy. E
Agrahyah Technologies Pvt Ltd is a Mumbai-based company specializing in voice technology solutions, cloud consulting, and content creation in Indian vernacular languages. Established in 2017, Agrahyah aims to bridge the digital divide by making technology accessible and relevant to non-English speaking populations in India. Key Features and Functionality: - Voice Technology Solutions: Agrahyah develops voice-activated experiences compatible with platforms like Amazon Alexa and Google Assistant
Convolo.ai has rebranded to Brightcall.ai The new brand represents our platform built by the brightest minds on the planet when it comes to AI Voice and call automation that truly drives results for businesses. It also makes it easier for people to naturally pick up what we do. During the summer we have seen many of you get started slowly, testing the waters with our AI Agent and then quickly scaling to tens of thousands, and even hundreds of thousands of calls per day with incredible results. Y
Voicify AI is an advanced platform designed to empower businesses in creating, managing, and optimizing voice applications across various devices and platforms. It offers a comprehensive suite of tools that streamline the development of voice experiences, enabling brands to engage with their audience through voice-enabled technologies effectively. Key Features and Functionality: - Cross-Platform Compatibility: Develop voice applications that function seamlessly across multiple devices and plat
SpeakDocs is an innovative AI-powered platform that enables users to engage in real-time, voice-driven conversations with their documents. By simply uploading files, users can ask questions and receive immediate, insightful responses, transforming the way they interact with written content. This intuitive tool eliminates the need for complex setups, allowing users to start conversing with their documents in seconds. Key Features and Functionality: - Voice Interaction: Engage in spoken conversa
IBM Watson Speech to Text is a tool that can be used anywhere if there is a need to bridge the gap between the spoken word and its written form, it uses machine intelligence to combine information about grammar and language structure with knowledge of the composition of an audio signal to generate an accurate transcription.
Auralix is an innovative AI-powered voice tutoring platform designed to transform your study materials into interactive learning experiences. By converting your notes into real-time voice tutoring sessions, Auralix offers personalized explanations, quizzes, and feedback to ensure comprehensive understanding and mastery of subjects. Key Features and Functionality: - Real-Time Voice Tutoring: Engage in live tutoring sessions where the AI tutor explains your notes aloud, providing immediate clari
The ultimate in flexibility and ease of integration, Axiom cloud contact center gives agents the tools they need to provide high level, personalized service to clients worldwide.
TalkerIQ is an AI-powered voice and SMS automation platform built for businesses that want to handle customer conversations at scale. It replaces traditional IVR systems with natural AI voice agents that answer calls, qualify leads, book appointments, and provide customer support 24/7 In addition to voice automation, TalkerIQ enables two-way SMS communication for follow-ups, notifications, and customer engagement. Businesses can design call flows, track analytics such as call duration and answ
Amazon Transcribe is a fully managed automatic speech recognition (ASR) service that enables developers to integrate speech-to-text capabilities into their applications effortlessly. Powered by advanced machine learning models, it delivers high-accuracy transcriptions for both streaming and recorded audio across a wide range of languages. Organizations across various industries utilize Amazon Transcribe to automate manual transcription tasks, extract valuable insights, enhance accessibility, and