--- title: Zoho Social Reviews meta_title: 'Zoho Social Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2928 reviews by the users' company size, role or industry to find out how Zoho Social works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2928 scale: '5' date_modified: '2026-06-24' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Zoho Social Reviews **Vendor:** Zoho **Category:** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) **Average Rating:** 4.6/5.0 **Total Reviews:** 2,928 ## About Zoho Social Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—including direct messages, comments, and mentions—across multiple channels, monitor keywords, competitors, and hashtags, generate reports, and more—all from a single platform. Supported channels: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter), Bluesky, TikTok, WhatsApp, and Telegram. Key Features: Scheduling & publishing for seamless content planning Unified conversation management to stay on top of messages and interactions Social media analytics for data-driven insights A social media calendar to visualize and organize posts Team collaboration for effortless workflow management Zia, Zoho’s in-house AI, for generating content, hashtags, captions, and more Available as both a web and mobile app, Zoho Social ensures you can manage your social media anytime, anywhere. It offers four editions for businesses and two for agencies—explore our detailed pricing and plans to find the best fit. A free edition and a free trial are also available to help you get started with ease. Seamless Integrations: Zoho Social connects with Zoho CRM for sales and Zoho Desk for customer support, streamlining your business operations. About Zoho: Zoho Social is a product of Zoho Corporation Private Limited, a company with over 27 years of experience in building business software. Zoho offers a suite of 50+ applications covering sales, marketing, customer support, finance, collaboration, workplace productivity, messaging, security, development, and more. With 100 million+ customers worldwide, Zoho is committed to privacy, transparency, and delivering software that businesses can trust. ## Zoho Social Pros & Cons **What users like:** - Users appreciate the **ease of use** of Zoho Social, enjoying seamless navigation and quick setup for social media management. (142 reviews) - Users appreciate the **easy post scheduling** in Zoho Social, enhancing their social media management efficiency. (101 reviews) - Users enjoy the **centralized management** of Zoho Social, seamlessly coordinating all business aspects in one platform. (98 reviews) - Users value the **multi-platform management** feature of Zoho Social, enjoying seamless integration and efficiency across social media accounts. (88 reviews) - Users find the **easy setup** of Zoho Social to be remarkable, allowing quick initiation and efficient management. (80 reviews) - Users appreciate the **efficient scheduling** capabilities of Zoho Social, allowing for effortless content planning and management. (79 reviews) - Easy Posting (77 reviews) - Users appreciate the **effective content scheduling** capabilities of Zoho Social, simplifying their social media management across platforms. (76 reviews) - Users value the **seamless social media integration** of Zoho Social, enhancing efficiency across multiple platforms effortlessly. (69 reviews) - Users value the **easy scheduling of posts** in Zoho Social, enhancing social media management and saving valuable time. (68 reviews) **What users dislike:** - Users are disappointed by the **missing features** in Zoho Social, limiting effective management of multiple brands and analytics. (45 reviews) - Users find Zoho Social **expensive** , especially for access to major platforms like TikTok and YouTube Shorts. (24 reviews) - Users suggest that Zoho Social needs **improvements in mobile functionality** and more customizable reporting tools for better experience. (24 reviews) - Users find Zoho Social's **limited features** frustrating, especially with basic plans lacking advanced analytics and integrations. (21 reviews) - Users note the **limitations in social media agility** with Zoho Social, particularly for video content and mobile usability. (20 reviews) - Users find the **high pricing** of Zoho Social challenging, especially for small businesses needing limited features. (19 reviews) - AI Limitations (18 reviews) - Users feel frustrated with the **plan limitations** of Zoho Social, as critical features are restricted to higher-tier plans. (18 reviews) - Users are frustrated by **publishing limitations** in Zoho Social, including slow processing and restricted account management. (17 reviews) - Slow Loading (17 reviews) ## Zoho Social Reviews ### 1. As Part of the Zoho Suite it's a Great Tool **Rating:** 3.0/5.0 stars **Reviewed by:** Carrie B. | Dir of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Zoho Social?** It manages a lot of posting, messaging, reports, etc. within the app and makes it pretty easy to cross-post across platforms, while also editing the individual platforms for length and assets. It has a lot of various functionalities and report building that can be helpful for the team. By being integrated with our CRM we can better identify people messaging through the platform vs having to go to each platform individually. Handles a lot of automation and the mobile app is decent. **What do you dislike about Zoho Social?** There are a number of things, like cover images on videos, video titles, and various image/asset things that can be a little fussy. Some are easy enough to post cross-platform and then go into the individual platform an tweak, but still an extra step. When automating things it's best to keep it simple. **What problems is Zoho Social solving and how is that benefiting you?** Cross-platform posting is the biggest thing and considering the cost for Zoho Social as part of the Zoho One suite it's hard to beat. ### 2. Scheduling is great, but plans and limitations get in the way **Rating:** 2.5/5.0 stars **Reviewed by:** Foco P. | adm, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Zoho Social?** scheduling only this 100% functional. **What do you dislike about Zoho Social?** purchase plans and limitations. why don't they leave tik tok free too. **What problems is Zoho Social solving and how is that benefiting you?** ease of scheduling ### 3. Marketing Solution for Zoho **Rating:** 3.0/5.0 stars **Reviewed by:** Nikita V. | Supply Chain Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Zoho Social?** It comes with a lot of built-in features and offers native integration with other Zoho tools. Overall, it’s an industry standard marketing tool. **What do you dislike about Zoho Social?** Hard to deviate from original design, templates can have bugs. **What problems is Zoho Social solving and how is that benefiting you?** Social media management, analytics, clustering. ### 4. Easy Scheduling for Agencies, But Data Accuracy Needs Work **Rating:** 3.0/5.0 stars **Reviewed by:** zalak d. | VP - Digital Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Zoho Social?** scheduling is super easy for agency with multiple handles to manage. **What do you dislike about Zoho Social?** the data pull from platforms sometimes gives different numbers **What problems is Zoho Social solving and how is that benefiting you?** managing multiple profiles ### 5. Content Analysis Is Helpful, But Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Deepanshi K. | Assistant Manager Social Media, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Zoho Social?** Zoho Social helps me analyze my content across various platforms and allows me to develop better content strategies based on those insights. **What do you dislike about Zoho Social?** The user interface is a bit complex to understand. **What problems is Zoho Social solving and how is that benefiting you?** This tool allows me to analyze my competition more effectively. The data it provides helps me develop better content strategies and stay updated on current trends. ### 6. Limited if you want to add multiple accounts **Rating:** 2.5/5.0 stars **Reviewed by:** Orlando B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Zoho Social?** Zoho one is great for 1 account management, it replaces other tools like Buffer. **What do you dislike about Zoho Social?** I don’t like that in a zoho one crm where we find Zoho Social, it only allows you to manage 1 accounts and channels. It should allow more than one.. if its a tool for agencies to use, the price is too high to add more **What problems is Zoho Social solving and how is that benefiting you?** It cuts off the time of jumping between different social platforms, also allows is to have everything in one place. ### 7. Simple Interface, But Occasional Frustrations **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Zoho Social?** Its fairly simple and im used to to the environment. **What do you dislike about Zoho Social?** Sometimes the graphs and charts aren't laid out how I prefer. **What problems is Zoho Social solving and how is that benefiting you?** Its helping some of our team monitor social media pages, which is helpful since our team isn't very fine tuned in socials. ### 8. It was a nice experience using Zoho Social for Social Media Management and reporting. **Rating:** 2.5/5.0 stars **Reviewed by:** Vatsi V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Zoho Social?** Unified dashboard for managing multiple accounts. Robust scheduling features for automated posts. In-depth analytics and reporting tools. Collaboration features for team engagement. Seamless integration with Zoho CRM. **What do you dislike about Zoho Social?** Steeper learning curve for beginners. Mobile app limitations compared to the web version. Basic social listening features. Challenges with integration of third-party applications. Considered relatively higher in terms of pricing. **What problems is Zoho Social solving and how is that benefiting you?** 01 I am able to manage all clients in one platform itself. 02 Able to get paid leads on this platform itself. ### 9. Ticket Distribution Tool **Rating:** 2.5/5.0 stars **Reviewed by:** Nikita V. | Marketing Manager CRM, Machinery, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Zoho Social?** It comes free with our Zoho subscription. You can schedule posts for instagram and can connect several accounts from facebook. **What do you dislike about Zoho Social?** It is not intuitive by design and there are a lot of clicks required to get to needed pages. It is not that well integrated into Zoho itself and we did not really win by having it in the same ecosystem. **What problems is Zoho Social solving and how is that benefiting you?** Customer message tracking and support. Ticket/message distribution. Social media analytics and scheduling. We now spend less time organising our social media accounts. ### 10. Social Media Tools you need to know about **Rating:** 2.5/5.0 stars **Reviewed by:** Diana C. S. | Digital Content Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Zoho Social?** Is a great way to finetune CRM and is perfect for scheduling posts in advance **What do you dislike about Zoho Social?** It can be pricey and is not great if you have large teams since it has a three user limit. **What problems is Zoho Social solving and how is that benefiting you?** Content scheduling and monitoring post comments ### 11. Zoho Social is a social media management platform **Rating:** 3.0/5.0 stars **Reviewed by:** Moaaz M. | Social Media Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2023 **What do you like best about Zoho Social?** User-Friendly Interface Comprehensive Social Media Management Publishing and Scheduling **What do you dislike about Zoho Social?** Limited Social Media Platform Support and low Advanced Features **What problems is Zoho Social solving and how is that benefiting you?** Centralized Social Media Management Efficient Content Scheduling ### 12. Business Owners Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Zoho Social?** the scheduling function across platforms **What do you dislike about Zoho Social?** LinkedIn posts did not always connect and there was no email to inform us it was down **What problems is Zoho Social solving and how is that benefiting you?** Zoho has made it quicker to schedule posts across multiple channels, which saves us time when posting on social media channels and getting our message out there ### 13. Changes isn't always good... **Rating:** 2.5/5.0 stars **Reviewed by:** Ann-Marie St J. | Call Center Manager / Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Zoho Social?** When I was searching for a platform, Zoho social was the quickest with their notifications! **What do you dislike about Zoho Social?** As I revisited Zoho Social for my new position, I find that a lot of their basic functions are no part of their more expensive plans. **What problems is Zoho Social solving and how is that benefiting you?** I like the calendar and that the planning, managments, and engagement were all in one! ### 14. Good product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Zoho Social?** Social media channels management, scheduling unlimited posts on different social media channels at a team that saves a lot of time, collaborating with the team in Zoho Social. **What do you dislike about Zoho Social?** Can't add Instagram stories and Facebook stories. When adding all the social media channels, it makes into a single brand which is quite confusing. Can't post carousel posts. **What problems is Zoho Social solving and how is that benefiting you?** Managing company's all social media channels, publishing and scheduling social media posts, creating social media calendar, generating social media reports and analyzing the performance. ### 15. Manage your social media from Zoho **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Zoho Social?** It was easy to implement and update. Was able to rebrand it with our consistent branding without issue. Managing the different platforms was pretty seamless. **What do you dislike about Zoho Social?** Standardized text and types for social media and the analysis weren't as helpful as we thought it would be. Hard to put stoppers on some of the media you don't want, more of an all-or-nothing format. **What problems is Zoho Social solving and how is that benefiting you?** We were trying to manage all or most of our marketing streams from one centralized location with Zoho and added Social as a test to see how we liked it. ### 16. Full of features but... **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Zoho Social?** Scheduling posts. Especially when talking about scheduled posts, it can help enormously with your planning. **What do you dislike about Zoho Social?** The frequency of failed posts. Especially when talking about scheduled posts, it can create havoc with your planning. **What problems is Zoho Social solving and how is that benefiting you?** Planning & scheduling social activity. Easier following followers, actions, etc. from all social accounts in one single place ### 17. it's simple and for small businesses free versions are also available. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2021 **What do you like best about Zoho Social?** Optimize Social media communication manage multiple platforms. **What do you dislike about Zoho Social?** I can't customize posts for different social media. Instagram has some limitations. Customer care is not that prompt. **Recommendations to others considering Zoho Social:** Better accuracy, time and effort savior. Value for money . **What problems is Zoho Social solving and how is that benefiting you?** Zoho users are saving time , it's helps to interact better with followers. Because it gives analytics everytime I log in. It's easy to track posting schedules and reaching more followers than earlier. ### 18. Zoho Social does the job **Rating:** 3.0/5.0 stars **Reviewed by:** Rachel M. | Dir of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2019 **What do you like best about Zoho Social?** I like the flexibility of the scheduling and the ease of adding new channels **What do you dislike about Zoho Social?** I think the reporting could be easier to customize **What problems is Zoho Social solving and how is that benefiting you?** Posting across platforms for multiple companies ### 19. Good service **Rating:** 3.0/5.0 stars **Reviewed by:** Jerome D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Zoho Social?** I like the easy of use. Its very user friendly. I will be excited to explore things as I go on. **What do you dislike about Zoho Social?** No dislike so far. I may find some as I go, but so far. I think that this will be a fine app. **What problems is Zoho Social solving and how is that benefiting you?** Posting on all my social media at once is awesome. That was really the most important thing for me. ### 20. Useful Management Tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2020 **What do you like best about Zoho Social?** I like that it allows me to post to My Google Business **What do you dislike about Zoho Social?** I don't like that I can't choose specific dates to recurring post **What problems is Zoho Social solving and how is that benefiting you?** Time management, more time to run my business ### 21. Easy to integrate and connect with relevant accounts. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2020 **What do you like best about Zoho Social?** Simplicity of integration. I found it easy to add my social media accounts. **What do you dislike about Zoho Social?** It won't let me post without an image. I would love to be able to post text only posts as well. **What problems is Zoho Social solving and how is that benefiting you?** I need to integrate Facebook lead ads with Zoho CRM ### 22. Overall an average solution for a small SMM company **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2019 **What do you like best about Zoho Social?** Zoho Social offers all of the basic capabilities you would expect from social management software. I appreciate being to streamline scheduling across multiple platforms and like the CRM integration Zoho offers. **What do you dislike about Zoho Social?** There are issues with being able to tag Instagram handles, and you can add locations to posts in scheduling. This must be edited after the post goes live. Reporting is where I'd love to see the most improvement - there is not a way to look at combined analytics, or get true engagement numbers now that Facebook changed their API to falsely weight their data against reach instead of impressions. Monitoring doesn't allow you to actually monitor comments on posts, just mentions, which seems odd since most comment activity falls onto post content itself. Would love to see a way to schedule draft content without an image/video associated with it as well. **Recommendations to others considering Zoho Social:** Definitely go through the trial of the product first, to decide if this is the best solution for you. **What problems is Zoho Social solving and how is that benefiting you?** Have cut down on the amount of time needed to schedule/post content across social channels. ### 23. Comparable to other similar services but expensive **Rating:** 3.0/5.0 stars **Reviewed by:** Shaun P. | Founder, Host, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2019 **What do you like best about Zoho Social?** I like their app and how easy it is to post across multiple platforms. **What do you dislike about Zoho Social?** I think that the service is too expensive. I use the lowest tier of their product and I would not increase to the next tier because I don't think it's worth the price. There are some neat tools but they aren't worth their price. **Recommendations to others considering Zoho Social:** It works well and saves you time when posting to social media but to get the full benefit of the services, be prepared to spend more than the service is probably worth. **What problems is Zoho Social solving and how is that benefiting you?** I am using Zoho Social to post across multiple social media platforms. ### 24. Good to Communicate with colleagues and assign task **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2019 **What do you like best about Zoho Social?** It's good and easy to setup the task and priority as well.Also new things we can share in groups. **What do you dislike about Zoho Social?** Not actually dislike as it's not that frequently we used in our work but sharing new things and assign task is managed by Zoho Social. **Recommendations to others considering Zoho Social:** If they needs other services if Zoho the with those Zoho Social they can checked. **What problems is Zoho Social solving and how is that benefiting you?** It beneficial to shows newly features of products and address the those things in groups So no needs to sent individual emails to colleagues. ### 25. Fast, Easy, Useful **Rating:** 2.5/5.0 stars **Reviewed by:** Javier D. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2019 **What do you like best about Zoho Social?** It helps me focus my efforts in other things, I love the metrics about my public **What do you dislike about Zoho Social?** more flexibility in the specs for each post, in other apps you can upload larger videos to IG **Recommendations to others considering Zoho Social:** Good app for posting **What problems is Zoho Social solving and how is that benefiting you?** Time isues ### 26. Powerful social media management with some UI quirks **Rating:** 3.0/5.0 stars **Reviewed by:** Rick P. | Film Critic, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2018 **What do you like best about Zoho Social?** Now that I've used Zoho Social's social media calendar integrated into the Chrome extension popup/overlay, I'm going to have to have it everywhere. Buffer, for instance, which I've used for years, doesn't have this feature and its Chrome extension looks outdated in comparison to Zoho Social's. In general, Zoho Social is a powerful manager for social media publishing with the usual features of draft posts, scheduling, and analytics. I also appreciate the live stream of mentions and retweets in the dashboard although the notifications badge seems to partially duplicate this information for no apparent reason. I do like being able to instantly act on a retweet or mention (reply, follow, find out more info) just bey clicking on it in the live stream. Handling multiple brands is a breeze. **What do you dislike about Zoho Social?** I do have to say there are are interface quirks and in general the UI can be a bit confusing. As I mentioned above, the live stream and notifications badge/menu provide duplicate information, although the live stream doesn't seem to retain a history as the notifications popup does. Confusing. SEMrush's calendar is better implemented and more powerful than Zoho Social's and its Chrome extension is more powerful as well. I had some trouble getting media to show up in a tweet when using the Chrome extension. **Recommendations to others considering Zoho Social:** Make sure you try out competitors before upgrading to a pro account. You may not need it and you may find a more suitable solution. **What problems is Zoho Social solving and how is that benefiting you?** Managing so many social media accounts for any particular brand is a chore without a dedicated software solution. Zoho Social is a solid offering and makes most tasks easy. It's not my favorite, however. ### 27. zoho social saves lives **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2019 **What do you like best about Zoho Social?** i like the scheduling and analysis features. **What do you dislike about Zoho Social?** sometimes, my instagram account's followers are not reflected correctly on zoho social **What problems is Zoho Social solving and how is that benefiting you?** cross social media analysis ### 28. Great Base Functionality - excellent pricing - A little lackluster in options & performance **Rating:** 2.5/5.0 stars **Reviewed by:** Barry L. | Director, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2018 **What do you like best about Zoho Social?** Full, functional reporting that makes sense. It's actually fun to use. You get a bird's eye view of your posts performance, with graphs and metrics that allow you to understand what is working for you and what isn't. **What do you dislike about Zoho Social?** 1) The link shortener is unreliable... 2)frequently during use it would issue an "Error" that something didn't work right with Instagram, or Google+ or linkedin...then upon exiting the application, and literally copying and pasting the content back in it would work fine. 3) It's nearly impossible to figure out how to navigate to calendar view, and also to edit posts for individual networks...I mean...really difficult. Sure..theres a way, but you have to hold your nose a certain way. 4) MOST IMPORTANT - Totally missing out on the RSS feed importer - much of the competition is using this, and it makes life SO MUCH easier. If any of these 3 were done, my rating would easily move to a 7 - but the competition is pretty thick for this kind of product...it needs a little more than the bare bones to get into competition with the other players. **Recommendations to others considering Zoho Social:** Try before you buy - it looks slick but it's not quite "there" yet. **What problems is Zoho Social solving and how is that benefiting you?** social media analytics are good. I see win's and losses immediately in almost real time. It's allowing me to narrow down what kind of media is successful on which networks. ### 29. Zoho Social **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Zoho Social?** Zoho Social is a smart tool that helps businesses grow their presence on the social media by reaching the right audience at the right time. **What do you dislike about Zoho Social?** Nothing. Everything works good like managing multiple social networks, monitoring keywords, scheduling unlimited posts and team collaboration from a single dashboard. **What problems is Zoho Social solving and how is that benefiting you?** Zoho Social is a smart tool that helps businesses grow their presence on the social media by reaching the right audience at the right time. ### 30. Seems Straight Forward Enough **Rating:** 2.5/5.0 stars **Reviewed by:** Global eTrade S. | Customer Service, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Zoho Social?** Pretty easy to use but the free version doesnt have any of the monitoring so hard to tell **What do you dislike about Zoho Social?** Would be great to have more options on free version **What problems is Zoho Social solving and how is that benefiting you?** NA. Need to try out the professional plan. ### 31. Zoho Social **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Zoho Social?** The user interface is good, easy to understand. **What do you dislike about Zoho Social?** With limited options in my opinion. Like you can schedule your Instagram Stories with storrito.com and you can't with Zoho Social and the same situation with other features. Another point I don't like, don't offer a phone number to contact the support department, you only can write in a form. Make no sense for a pay service. **What problems is Zoho Social solving and how is that benefiting you?** I just testing the solution for now. ### 32. Like but could be better **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Zoho Social?** Being able to schedule posts and choose platforms to post on **What do you dislike about Zoho Social?** I like it but wish it had more suggested post times and also a popular hashtag suggestion feature like other platforms do. **Recommendations to others considering Zoho Social:** I would recommend they try a free trial **What problems is Zoho Social solving and how is that benefiting you?** Ease of planning marketing posts for our platforms ### 33. Experience with zoho social **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Zoho Social?** what i best like about is its real timing transfer of leads from Facebook to crm. that brings a lot of productivity in to organization **What do you dislike about Zoho Social?** We still are not able to automatically assign leads through round robin pattern to all our sales agents **Recommendations to others considering Zoho Social:** if you want to reduce your lead time must recommended **What problems is Zoho Social solving and how is that benefiting you?** It used to take us two days to get leads from Facebook to directly get in to our crm because we use to download excel sheet and that used to take us lot of time. With zoho social we can get leads into crm with in real time ### 34. Ok for the price **Rating:** 2.5/5.0 stars **Reviewed by:** LaTisha H. | Community Organizer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Zoho Social?** It allows for teams to have a cfm for project management **What do you dislike about Zoho Social?** Not as user friendly as other platforms **What problems is Zoho Social solving and how is that benefiting you?** It allows for our team members in various cities to track progress and assign task for project Management ### 35. Was Great, then they changed **Rating:** 2.5/5.0 stars **Reviewed by:** Robin C. | Author, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2018 **What do you like best about Zoho Social?** I LOVED the ability to be able to upload an excel spreadsheet with posts to schedule **What do you dislike about Zoho Social?** They changed the plans so the ability to upload for scheduler now costs **Recommendations to others considering Zoho Social:** What used to be free now costs, so that's a bummer and why I mark it lower. The ability to upload a spreadsheet to schedule posts in the future was what I loved best. Now it cost more! **What problems is Zoho Social solving and how is that benefiting you?** I used to be able to upload a spreadsheet and schedule various posts to various social media, which made things quick and easy ### 36. Great Experiance **Rating:** 3.0/5.0 stars **Reviewed by:** Angelo Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Zoho Social?** I love how simple it is to post and track my posts. **What do you dislike about Zoho Social?** I dislike that I cannot attach more than one social platform from each. I have more than one facebook page for business ext. **Recommendations to others considering Zoho Social:** At least try **What problems is Zoho Social solving and how is that benefiting you?** I just started using this so I dont want to say something just to say it. So far so good though. ### 37. Zoho Social review **Rating:** 2.5/5.0 stars **Reviewed by:** Christian T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2018 **What do you like best about Zoho Social?** What i like best about Zoho Social is the ability to post from one platform and to track all within the same platform. **What do you dislike about Zoho Social?** I dislike how instragram has many issues. You can`t post multiple picture through instrgam on zoho social. You can`t add emoji . Also the reports are not very detailed for Instagram. **Recommendations to others considering Zoho Social:** More Instagram implementation **What problems is Zoho Social solving and how is that benefiting you?** Faster time to post and better organization. ### 38. Good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Zoho Social?** I can schedule free post for 30 days. Good **What do you dislike about Zoho Social?** They dont have a limited free plan with future schedule **What problems is Zoho Social solving and how is that benefiting you?** Expand my presence in social media ### 39. must use app **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2018 **What do you like best about Zoho Social?** it helps me handle evey thing in social media **What do you dislike about Zoho Social?** not easy to understand the way it works **What problems is Zoho Social solving and how is that benefiting you?** handeling social media ### 40. Good Layout, Glitchy bulk uplaoder **Rating:** 2.5/5.0 stars **Reviewed by:** Annemaria D. | Workforce Management Specialist, Content & Consulting Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2017 **What do you like best about Zoho Social?** I like that it has a great format. I like that its easy to use and does a lot. It is easy to see what's posting and to track everything. Also has a good amount of social media platforms. Auto pulls the images for the links your are posting which is great!! **What do you dislike about Zoho Social?** The bulk uploader is a pain in the butt. It is so glitchy. It errors with one mistake. Other bulk uploaders I have used are easier but don't allow photo upload (Hootsuite) or require a lot of fields (buffer) and this one can do literally 3 fields, which is nice. But it gives you the same exact error message no matter what. And it doesn't tell you if you tried to post in the past. It just errors. Also- they don't do daylight savings time so for half the year, it posts an hour late for your time zone in the USA. So you have to switch time zones to post on time. **Recommendations to others considering Zoho Social:** Definately try the product. Its a great product, but does have glitches. I'm told its getting fixed so try it and see if you like it. **What problems is Zoho Social solving and how is that benefiting you?** We are trying to solve scheduling and saving time on social media. Still working out the kinks. ### 41. Zoho Social **Rating:** 3.0/5.0 stars **Reviewed by:** Anthony J. | Founder & CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2018 **What do you like best about Zoho Social?** Not sure yet just started implementing and testing! **What do you dislike about Zoho Social?** connecting instagram to facebook has been a little bit of an issue with the software telling me that I trying to log into the wrong facebook account when there is only 1! **Recommendations to others considering Zoho Social:** make sure to use the trial dont just sign up and a do nothing! **What problems is Zoho Social solving and how is that benefiting you?** Pre-planned post to my social media accounts. ### 42. Zoho works for small businesses **Rating:** 3.0/5.0 stars **Reviewed by:** Laura M. | Founder of Hipstik brand, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Zoho Social?** Zoho is easy to schedule. I like the calendar feature to be able to see the posts visually. **What do you dislike about Zoho Social?** I don't like how the photos come into Zoho - they are always sideways or upside down. I have to re-edit them and re-upload them. It takes extra time I don't have. No social scheduling tool has figured out how to integrate Instagram - they just don't make it easy for developers or businesses. I guess it's their way of keeping Instagram company-free for the most part. **What problems is Zoho Social solving and how is that benefiting you?** Zoho Social helps us with a platform that schedules social media ahead on our schedule. **Official Response from Sarath Kumar:** > Thank you so much for taking the time to review Zoho Social. So glad that you like our Scheduling, and Publishing Calendar! Regarding the image upload point in your review, we're truly sorry for the image-orientation problem in Social. Our developers are currently working on this. I'll inform you as soon as we have resolved the issue. For Instagram scheduling, this is the closest we could get in spite of Instagram API restrictions and by adhering to their Terms of Use. Again, thanks for bringing this up. Do let us know if there's anything else we can help with. — Zoho Social ### 43. Simplify Your Work Day **Rating:** 3.0/5.0 stars **Reviewed by:** Michelle J. | Multi-Media Communications and Marketing Manager, Mental Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2017 **What do you like best about Zoho Social?** The convenience of having all of my social media accounts and data in one place **What do you dislike about Zoho Social?** I currently don't have any dislikes, though I am still becoming familiar with the software **What problems is Zoho Social solving and how is that benefiting you?** I'm helping to establish a social media presence for my company and I love the convenience of having every tool I need essentially in one place ### 44. It's Alright **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2018 **What do you like best about Zoho Social?** The feature I like the best is the SmartQ feature which optimizes the timing of your post for maximum engagement. **What do you dislike about Zoho Social?** I wish that the analytics included were a little more comprehensive, for example, top tweets would be a good option. I also wish that it could accomodate larger images into its scheduling feature. **What problems is Zoho Social solving and how is that benefiting you?** It's a good platform for posting and scheduling social media content, and we can post while not being in the office. ### 45. With ZOHO social SMO is so easy **Rating:** 3.0/5.0 stars **Reviewed by:** Anuj G. | CEO and Founder, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2017 **What do you like best about Zoho Social?** My all the the social media pages are linked with just one account and I can schedule all the post say for 15 days. Now I do not need to worry about publishing the post. It is automatically done. **What do you dislike about Zoho Social?** SmartQ features can be improved. It gives suggestion for just 2 or 3 days. **Recommendations to others considering Zoho Social:** Try it **What problems is Zoho Social solving and how is that benefiting you?** Everyday opening my Social Media pages and posting the pages was tiring and time taking as well. Now I can schedule posts at a time for a month. For small organisations like mine which lack resources its really helping. ### 46. Wonderful marketing application **Rating:** 3.0/5.0 stars **Reviewed by:** Ryan G. | Creator, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2017 **What do you like best about Zoho Social?** This app is great, it helps me so much with keeping a community in check to see how many interactions I get between my posts! For anyone willing to create a movement this is the way to go! **What do you dislike about Zoho Social?** Not too much so far, be open-minded and learn all. **What problems is Zoho Social solving and how is that benefiting you?** Connection Sales Communication ### 47. Awesome Social Tools at a Good Price **Rating:** 3.0/5.0 stars **Reviewed by:** Zach P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Zoho Social?** I like the reporting feature the best, as it makes it easy to deliver custom statistics to our clientele. Also, the pricing model for this platform I feel is correctly priced and the ability to add profiles as necessary to the billing plan is awesome. **What do you dislike about Zoho Social?** I am not a massive fan of how it only updates once every night, making it difficult to manage the pages throughout the day. **What problems is Zoho Social solving and how is that benefiting you?** It is very beneficial to be able to provide abundant and accurate statistics to my clients, with it still being relatively hassled free for myself. ### 48. Good experience so far **Rating:** 3.0/5.0 stars **Reviewed by:** Lee H. | Director & Founder, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2017 **What do you like best about Zoho Social?** bulk uploading and scheduling is good. happy with user interface too **What do you dislike about Zoho Social?** its a little difficult to get the bulk uploading sorted initially then its great **What problems is Zoho Social solving and how is that benefiting you?** able to automate our social media marketing effectively ### 49. Looks like a winner, but waiting for the pudding to see the proof. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Zoho Social?** Looks clean and easy to use, the additional fields (when compared to other platforms) look useful too. Has some power functions, but not sully thought out yet. **What do you dislike about Zoho Social?** Some of the integrations dont seems to work properly, we have had some challenge there. Waiting for the browser add-on (like Hootsuite) which saves a lot of time. **Recommendations to others considering Zoho Social:** Watch for developments, This might be a killer-app in time! **What problems is Zoho Social solving and how is that benefiting you?** Brand awareness, sharing links, building a userbase and brand followers, maybe even a few ambassadors. ### 50. Awesome **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2017 **What do you like best about Zoho Social?** Zoho allows you to easily target particular audiences. **What do you dislike about Zoho Social?** It doesn't allow you for a hyperlink-able thumbnail on twitter, though it does on facebook **Recommendations to others considering Zoho Social:** Definitely recommend it **What problems is Zoho Social solving and how is that benefiting you?** It allows us to target the business to specific audiences ## Zoho Social Discussions - [How is Zoho Social transforming the way businesses manage their social media platforms?](https://www.g2.com/discussions/zoho-social-how-is-zoho-social-transforming-the-way-businesses-manage-their-social-media-platforms) - 1 comment, 2 upvotes - [question about other social media platforms](https://www.g2.com/discussions/question-about-other-social-media-platforms) - 1 comment, 1 upvote - [How do I Schedule one post without adding it for everyday](https://www.g2.com/discussions/how-do-i-schedule-one-post-without-adding-it-for-everyday) - 2 comments, 1 upvote - [Why cant we post carousel images ?](https://www.g2.com/discussions/40312-why-cant-we-post-carousel-images) - 1 comment, 1 upvote - [lower costs](https://www.g2.com/discussions/33002-costi-piu-bassi) - 1 comment, 1 upvote - [View Zoho Social pricing details and edition comparison](https://www.g2.com/products/zoho-social/reviews?filters%5Bnps_score%5D%5B%5D=3&open_modal_url=%2Fit%2Fproducts%2Fzoho-social%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fzoho-social%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D3%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-06-24+21%3A23%3A02+-0500&secure%5Bsession_id%5D=dc6c04b9-e2b9-4851-bd81-b30232059def&secure%5Btoken%5D=d0f4fa3ba60c8bc967b051fed1e20e4ea9991d7a4ebda5ae11b8c22be1c00ceb&format=llm_user) ## Zoho Social Integrations - [Buy TikTok Likes](https://www.g2.com/products/buy-tiktok-likes/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [FaceTec 3D Face Authentication](https://www.g2.com/products/facetec-3d-face-authentication/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [TikTok Ads](https://www.g2.com/products/tiktok-ads/reviews) - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) ## Zoho Social Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Attribution - Hashtag Analytics - Sentiment Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Social Management** - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Zoho Social Alternatives - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,250 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,379 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) - 4.4/5.0 (3,864 reviews)