Zoho Social Reviews & Product Details

I love using Zoho Social for my social media agency. The messaging, engagement, and analytics aspects are particularly valuable. It helps us bring all our brand in one place. We can respond to client's messages faster, and the analytics break down data and brand engagement in a simpler form, even providing data that we wouldn't see ordinarily on other platforms or apps. Setting it up was easy since I was already using Zoho's free email, so I just blended into Zoho Social along the way. Review collected by and hosted on G2.com.

Everything works well, but it will be good if growing agencies can get access to all social channels even with the small subscription. Considering that we are still growing. Review collected by and hosted on G2.com.

What I like best about Zoho Social is how simple and reliable it is for everyday social media management. The centralized dashboard makes scheduling, publishing, and monitoring incredibly easy, even for new users. The content calendar view is especially helpful for planning ahead, and the collaboration and approval features keep everyone aligned without added complexity. The customer support is awesome. Review collected by and hosted on G2.com.

What I dislike about Zoho Social is that while it handles the basics very well, some of the more advanced features feel limited. The analytics could be deeper and more customizable, post previews are not always fully accurate across all platforms, and managing a large number of brands or high posting volumes can sometimes feel a bit cluttered. Review collected by and hosted on G2.com.

The ability to clone brand-specific settings, including posting schedules, approval workflows, and visual presets, has saved us an incredible amount of time. Instead of building each brand from scratch, we can simply duplicate a 'template brand' and then make any necessary tweaks. The built-in team comments and version history features have also been invaluable, allowing creative leads to flag scheduled posts with notes like 'needs tone shift' before they go live. This has helped us prevent several brand consistency mistakes. As an agency managing multiple brands, we find the price-to-feature ratio particularly attractive—we never felt pressured to upgrade to the highest pricing tier just to get the essential features we rely on. Review collected by and hosted on G2.com.

The mobile app is convenient for handling approvals, but it doesn't feel as smooth when conducting a full creative review on a tablet. Occasionally, we encounter pinch-zoom bugs while reviewing visuals. Review collected by and hosted on G2.com.

At Cosplay Scene Magazine, Zoho Social has become an essential part of our daily workflow. What we love most is how simple it makes managing content across all of our social media channels. From Facebook and Instagram to X (Twitter) and LinkedIn, we can plan, schedule, and publish posts seamlessly from one centralized platform. The scheduling calendar and post previews are especially helpful for us, since our visual content—cosplay photography, event coverage, and magazine features—needs to look perfect on every platform.

Zoho Social also helps us stay consistent with our posting schedule and keeps our team organized. Whether it’s coordinating coverage from comic conventions or sharing mental wellness content, the app allows everyone involved to see what’s coming up and contribute ideas. The analytics tools are another major plus; being able to track engagement and see which posts resonate most with our community helps us refine our content strategy and connect more authentically with our readers and followers. Review collected by and hosted on G2.com.

Zoho Social does an amazing job overall, but as a creative publication, we’d love to see a few more multimedia features incorporated—particularly for short-form video platforms like Instagram Reels, TikTok, and YouTube Shorts. Many of our cosplay creators and contributors use trending music and sounds as part of their content, so it would be fantastic if Zoho Social offered the ability to add, preview, or sync licensed audio directly when scheduling those posts.

Having a built-in tool to handle audio or video editing for social clips would make the app even more versatile for creative brands like ours. It’s not a dealbreaker, but that feature would really elevate the workflow for teams producing dynamic, entertainment-driven content. Review collected by and hosted on G2.com.

Zoho Social has made managing our online presence so much easier. I like how everything is in one place — from scheduling posts across multiple platforms to tracking engagement and performance. It gives us a clear overview of what’s working and what needs improvement without jumping between different tools. Review collected by and hosted on G2.com.

I like everything about zoho. For anyone managing multiple brands or accounts, Zoho Social is a powerful tool that helps you stay organized, consistent, and focused on growth. Review collected by and hosted on G2.com.

I love how simple and organized Zoho Social makes social media management. The interface is very clean and intuitive, making it easy to see what content is scheduled, what's live, and what needs attention at a glance. The content calendar is especially useful for planning ahead and staying consistent across multiple platforms. I really like that everything is centralized in one place, from scheduling posts to monitoring engagement and checking analytics. It saves a lot of time and removes the friction of switching between different social apps, making day-to-day management much more efficient. Review collected by and hosted on G2.com.

Some of the more advanced features like automation and reporting could be pushed a bit further. Especially for users managing larger volumes of content or more complex workflows. Review collected by and hosted on G2.com.

I use Zoho Social to manage all my personal social media accounts. I really like the UI design; it's very simple and straightforward, doing exactly what I need it to do. I appreciate the ability to post on all sites at the same time, which is super convenient compared to posting individually. I also like the simplicity of the tool without too many frills or extra add-ons, keeping it straight to the point. The initial setup was pretty easy, just signing in to each platform, and I didn't have any issues with that. Review collected by and hosted on G2.com.

I would like for Zoho Social to allow me to use features like collaborative posts on Facebook and Instagram. I can't do that. I have to do that directly. I also would like for more flexibility when it comes to tagging accounts. Sometimes it seems to struggle with the tagging. Review collected by and hosted on G2.com.

Zoho Social is an intuitive and scalable platform for end-to-end social media management. Its scheduling, analytics, and collaboration features help streamline brand communication across multiple channels. The mobile app ensures real-time engagement, while detailed reporting supports data-driven marketing decisions. Review collected by and hosted on G2.com.

While Zoho Social performs well overall, there are a few areas that could improve. The analytics dashboard, though comprehensive, sometimes takes time to load when handling multiple brand accounts. Bulk scheduling can occasionally lag, and integrations with certain third-party platforms are limited compared to competitors. A more customizable reporting interface and faster updates to new social media API changes would make the experience even better. Review collected by and hosted on G2.com.

I love how Zoho Social makes it easy to produce multiple reports and plan things better, significantly cutting down my time. The setup was seamless, with clear instructions that allowed us to connect accounts effectively. Additionally, I appreciate the smooth and no-nonsense interface and the detailed analytics overview, which I look forward to every month. Review collected by and hosted on G2.com.

I find the limitation on scheduling posts based on specific media ratios frustrating, as it no longer aligns with modern social media practices. This issue makes it difficult to schedule posts across all platforms smoothly, forcing me to post manually, which is a hassle. Additionally, the lack of flexibility in selecting music for posts in Zoho Social reduces the tool's creative potential, making it feel more like a scheduling utility rather than a platform that supports emotional or creative expression. Review collected by and hosted on G2.com.

I like using Zoho Social because I can manage all my social media accounts and pages, like Facebook, Instagram, X, and LinkedIn, in one place. I also really appreciate the feature for bulk scheduling content, which is something I use many times. What stands out to me the most is the pricing; even the free plan offers almost 70% of the features, and the premium plans are affordable. The customer support is another thing I like, as it's always available, even for free accounts. The initial setup was pretty easy and straightforward. Review collected by and hosted on G2.com.

The main thing is its UI/UX is very bad. And another thing is it doesn't integrate well with other Zoho products like Zoho Workdrive etc. Review collected by and hosted on G2.com.