Zoho Social Features

Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. This feature was mentioned in 376 Zoho Social reviews.

As reported in 230 Zoho Social reviews. Monitor hashtags, their trends, and analytics across all social media platforms

Based on 819 Zoho Social reviews. Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.

Allows users to export reports from the product into an .xsl, .csv, or .pdf file. This feature was mentioned in 805 Zoho Social reviews.

As reported in 847 Zoho Social reviews. Allows marketer to add, track, and measure a multitude of social media accounts.

Offers a white labeling service for agencies or resellers to customize platform branding. This feature was mentioned in 179 Zoho Social reviews.

Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. This feature was mentioned in 697 Zoho Social reviews.

Based on 894 Zoho Social reviews. Analyzes and illustrates follower information such as demographics, location, interests, etc.

Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. 936 reviewers of Zoho Social have provided feedback on this feature.

As reported in 765 Zoho Social reviews. Ties social activity to business results such as leads, conversions, and sales.

As reported in 189 Zoho Social reviews. Analyzes the performance of hashtags and identifies popular or trending hashtags.

Based on 180 Zoho Social reviews. Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.

Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. 512 reviewers of Zoho Social have provided feedback on this feature.

As reported in 473 Zoho Social reviews. Allows users to upload and publish brand content from a shared library.

Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox. This feature was mentioned in 456 Zoho Social reviews.

As reported in 419 Zoho Social reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing.

Allows administrators to assign permissions for different users or teams to access certain platform features. This feature was mentioned in 441 Zoho Social reviews.

Provides features for creating or editing social media assets. This feature was mentioned in 378 Zoho Social reviews.

Based on 58 Zoho Social reviews. Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes This feature was mentioned in 56 Zoho Social reviews.

Works across multiple software systems or databases This feature was mentioned in 56 Zoho Social reviews.

As reported in 54 Zoho Social reviews. Improves performance based on feedback and experience

Based on 53 Zoho Social reviews. Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting 55 reviewers of Zoho Social have provided feedback on this feature.

Makes informed choices based on available data and objectives 52 reviewers of Zoho Social have provided feedback on this feature.

As reported in 17 Zoho Social reviews. Capability to perform complex tasks without constant human input

Based on 15 Zoho Social reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience This feature was mentioned in 16 Zoho Social reviews.

Anticipates needs and offers suggestions without prompting This feature was mentioned in 16 Zoho Social reviews.

As reported in 16 Zoho Social reviews. Makes informed choices based on available data and objectives