--- title: Zoho CRM Plus Reviews meta\_title: 'Zoho CRM Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 132 reviews by the users' company size, role or industry to find out how Zoho CRM Plus works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 132 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Zoho CRM Plus Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zoho CRM Plus but has limited features. Are you part of the Zoho CRM Plus team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho CRM Plus Community](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discuss) Languages Supported Bulgarian, Czech, Danish, German, English, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Zoho CRM Plus. ### Zoho CRM Plus $57.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/pricing) ## Top-Rated Alternatives [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/competitors/alternatives) ## User Insights Average based on 132 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Zoho CRM Plus Integrations (16) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Firebase ](https://www.g2.com/products/firebase/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp API ](https://www.g2.com/products/whatsapp-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Bookings ](https://www.g2.com/products/zoho-bookings/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Calendar ](https://www.g2.com/products/zoho-calendar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Cliq ](https://www.g2.com/products/zoho-cliq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Expense ](https://www.g2.com/products/zoho-expense/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Mail ](https://www.g2.com/products/zoho-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Meeting ](https://www.g2.com/products/zoho-meeting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho People ](https://www.g2.com/products/zoho-people/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Social ](https://www.g2.com/products/zoho-social/reviews) Show More ![MOHD S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MOHD S.") MS MOHD S. Internship Small-Business (50 or fewer emp.) 10/28/2025 "Effortless Team and Sprint Management for Startups" 4.5/5 What do you like best about Zoho CRM Plus? Managing Zoho CRM has been surprisingly straightforward. As the owner of a small startup, I have found Zoho extremely helpful for overseeing both small and large teams. I rely on it to track bugs and manage my team's overall sprint, which has made my workflow much more efficient. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Many application and tools under "Plus" do not integrate well, also there is a large learning curve and it could get overwhelming for new users and small companies Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? It bundles many workflow all together, like marketing, tech, HR under the same roof which helps a lot in information sharing seamlessly. The entire process in my case used to be all manual without the CRM and chat, but now it is easy to maintain and to work with once you get to learn the CRM Plus your majority of the task is done with seamless support. Also the integration of zia and analytics. Buying seperate software for marketing, tech team and other infra is much costly and hence it also solves budget crashes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mohamad A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamad A.") MA Mohamad A. Marketing Executive Mid-Market (51-1000 emp.) 10/28/2025 "Effortless Setup and Use, But Limited for Advanced Needs" 3.5/5 What do you like best about Zoho CRM Plus? What I like most about Zoho CRM Plus is how easy it is to use right from the start. Everything—sales, marketing, support—feels connected and simple to navigate, so our team didn’t need weeks of training like we did with SAP. It just works without having to rely on IT for every little tweak, which makes day-to-day work much smoother Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? What I dislike about Zoho CRM Plus is that while it’s easy to use, it can feel a bit limited when you need advanced customization or complex workflows. Coming from SAP, you notice that reporting and analytics aren’t as deep, and integrating with other enterprise systems can be more of a headache. It’s great for smaller teams, but larger or more complex operations might find it a bit restrictive. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus is helping us streamline how we manage sales, marketing, and customer support all in one place. Before, we had multiple tools that didn’t talk to each other, and it was a pain to track leads and customer interactions. With Zoho, everything is connected and easier to access, which saves time, reduces mistakes, and gives the team a clearer view of our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pragam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pragam S.") PS Pragam S. Founder Small-Business (50 or fewer emp.) 3/29/2026 "Powerful All-in-One CRM, but the Learning Curve Slows New Users" 2.5/5 What do you like best about Zoho CRM Plus? Zoho CRM Plus stands out because it integrates multiple customer facing tools into one ecosystem, helping us streamline operations and make data driven decisions as a growing company Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? While the platform is powerful, the learning curve can be slightly steep at the beginning for new users Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? It eliminates the need for multiple separate tools by centralizing customer data in one place, helping us improve efficiency, visibility, and overall customer engagement Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AV Andrew V. IT Engineer Small-Business (50 or fewer emp.) 1/8/2026 "All-in-One CRM That Boosts Team Productivity" 4/5 What do you like best about Zoho CRM Plus? What I like most about Zoho CRM Plus is that it keeps all our sales, marketing, and support info in one place, so the whole team stays connected. I also love how the AI and automation features help me save time and focus on the leads that really count. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? I honestly don’t have anything I dislike about Zoho CRM Plus Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus solves the problem of having data scattered across different sales, marketing, and support tools by bringing everything into one platform so teams aren’t working in silos. That helps you stay organized, improve customer interactions, and make smarter decisions faster with shared insights and automation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Esther A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Esther A.") EA Esther A. 12/24/2025 "Unified CRM with Powerful Automation" 4.5/5 What do you like best about Zoho CRM Plus? I use Zoho CRM Plus as a unified hub to manage the entire customer life cycle, serving as a primary engine for lead management, sales automation, and cross-departmental communication. One of the most valuable aspects is the unified interface combined with the blueprint feature, which allows me as an automation specialist to build end-to-end sales processes that guide users step by step, acting as a game changer. Zoho CRM Plus ensures data integrity across sales, marketing, and support without the need for complex third-party connectors. I also love the deluge scripting capability, which enables me to build custom logic that extends far beyond standard 'out of the box' automation. Additionally, I find incredible value in the ability to integrate with Google Workspace for communication and Slack for real-time lead notifications. I'd give it a 9 out of 10, as it provides exceptional value for anyone needing a unified, automation-heavy stack. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? The UI can be overwhelming and cluttered because of how many features are packed in. It takes a significant amount of time to train new team members to navigate it effectively. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? I use Zoho CRM Plus as a unified hub, solving data silos by integrating sales and support tools. It also automates data entry, improving workflow and ensuring cross-departmental communication. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LW Logesh W. account manager Information Technology and Services Small-Business (50 or fewer emp.) 12/19/2025 "Comprehensive Features, But Steep Learning Curve" 4/5 What do you like best about Zoho CRM Plus? I really like how Zoho CRM Plus acts as an omnichannel communication hub, which helps in handling emails, phone, live chat, website visitors, and social media direct messages all in one place. Having Zia AI assistant is another big plus, as it provides guidance about the next steps to be followed. It's amazing having everything in a single platform, which makes running campaigns, collecting leads, and following up much more streamlined. It's also super efficient to use and easy to integrate with other platforms. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Even though Zoho CRM Plus has many advantages, it takes more time to understand its overall features and not that easy for everyone to use it. Time taken to adopt or learn its uses and features is so long. There is a big support concern, mostly they have chat support, and it takes long to respond, often comes with an irrelevant answer. It is not that easy because I have already used a Zoho product; it is somewhat easy for me to understand and get used to it. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus integrates campaigns across platforms and retains leads through the sales process. It eliminates manual data entry and acts as an omnichannel communication tool, managing emails, phone, chats, and socials efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rajat G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajat G.") RG Rajat G. Business Consultant Small-Business (50 or fewer emp.) 5/3/2026 "Zoho CRM Plus Keeps Customer Management Simple and All in One Place" 5/5 What do you like best about Zoho CRM Plus? What I like best about Zoho CRM Plus is how everything you need to manage customer relationships is brought into one place without feeling overly complicated. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? downside is that the interface isn’t always the most intuitive. Some actions take more clicks than expected, and finding specific settings or reports can take time until you’re familiar with the layout. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? What Zoho CRM Plus is really solving for me is the mess of having too many disconnected tools and scattered customer data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SP Saksh P. Customer Success Mid-Market (51-1000 emp.) 12/11/2025 "All-in-One Solution That Keeps Everything Organized" 5/5 What do you like best about Zoho CRM Plus? What I like best about Zoho CRM Plus is that it brings everything together in one place. I don’t have to jump between different tools to track customer interactions, tasks, or updates like it’s all connected. The interface is pretty easy to follow, and having things like emails, activities, and customer details linked saves a lot of time. It helps me stay organized without needing a bunch of separate apps. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? There are so many features packed into it that the interface isn’t always the easiest to navigate Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus helps solve the problem of having customer information and tasks scattered across different tools. Everything is centralized like all contacts, emails, updates, and follow-ups — so it’s easier to stay on top of things. It keeps my workflow organized and makes it easier to track what’s happening with each customer or lead. Overall, it saves time and helps me stay more consistent with my day-to-day work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") GA Verified User in Airlines/Aviation Small-Business (50 or fewer emp.) 7/8/2026 "Efficient overview, need for improvement in app structure" 4/5 What do you like best about Zoho CRM Plus? What I like most about Zoho CRM Plus is the simple overview and the quick feedback on the processing status. The initial setup was super easy, the onboarding was great and quickly implementable for everyone on the team. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Zoho CRM Plus could improve the app to make it clearer. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus allows me to monitor current deals, receive status reports, and control the contact history. It provides all team members with access to a standardized status at any time, regardless of time and place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Ajay G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay G.") AG Ajay G. Advisory to Digital Transformation Enterprise (\> 1000 emp.) 11/18/2025 "Zoho CRM Plus: Powerful All-in-One Platform with a Steep Learning Curve" 5/5 What do you like best about Zoho CRM Plus? The main strength of Zoho CRM+ is the integrated platform that easily incorporates with sales and marketing and support team and, therefore, offers a 360 degree view of customer engagements. The most valuable usage of this integration is to improve collaboration of different teams, mechanization of the sale operations, and providing AI-enhanced insights that can take productivity to the next level. Its main advantage lies in the ability to remove interdepartmental silos so that organizational departments can provide personalized and data-driven customer experiences on a single interface. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? The steep learning curve and at times constipating complexity of Zoho CRM+ are the most problematic factors because it may not allow novice users to realize optimal use as soon as possible. Moreover, the mobile app and some relevant processing tools are not especially user-friendly, which might hamper the efficiency of the working processes of mobile teams. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM+ allows breaking the information silos and automating sales processes and thus allows my client teams to work more harmoniously and without wasting more time on manually entering data. This in turn leads to an increase in the speed of response, personalized customer interaction and a massive increase in productivity levels in all the various departments. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Zoho CRM Plus? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Zoho CRM Plus ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discussions/new) GU Guest User • Last activity over 2 years ago What are key features of a CRM system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/zoho-crm-plus-what-are-key-features-of-a-crm-system) GU Guest User • Last activity 3 months ago What apps come with Zoho CRM Plus? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-apps-come-with-zoho-crm-plus) [ View all Discussions ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discuss) ## Pricing Options Pricing provided by Zoho CRM Plus. ### Zoho CRM Plus $57.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/pricing) Zoho CRM Plus Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-zoho-crm-plus-2018-12-06) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm-plus-2018-12-06) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm-plus-2018-12-06) ##### ##### Zoho CRM Plus Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Customer Support Portal Knowledge Base Call Center Features Mobile & Social Social Collaboration Features Social Network Integration [ View More Features ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/features) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[CRM](https://www.g2.com/categories/crm)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[CRM](https://www.g2.com/categories/crm)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most cost-effective professional machine translation tool for a small startup that needs quality output without paying enterprise API rates?](https://www.g2.com/discussions/what-is-the-most-cost-effective-professional-machine-translation-tool-for-a-small-startup-that-needs-quality-output-without-paying-enterprise-api-rates)[Recommendations for auto dialer software](https://www.g2.com/discussions/recommendations-for-auto-dialer-software)[What's the leading software for pricing strategy](https://www.g2.com/discussions/what-s-the-leading-software-for-pricing-strategy) [Which data de-identification platforms preserve data lineage and relationships required for business intelligence and analytics workflows?](https://www.g2.com/discussions/which-data-de-identification-platforms-preserve-data-lineage-and-relationships-required-for-business-intelligence-and-analytics-workflows)[Best tools for tracking event attendee data](https://www.g2.com/discussions/best-tools-for-tracking-event-attendee-data)[Pros and Cons Details](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)