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Zoho CRM Plus

By Zoho

4.4 out of 5 stars

How would you rate your experience with Zoho CRM Plus?

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Zoho CRM Plus Reviews & Product Details

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Pricing

Pricing provided by Zoho CRM Plus.

Zoho CRM Plus

$57.00
Per Month

Zoho CRM Plus Integrations

(11)
Integration information sourced from real user reviews.

Zoho CRM Plus Media

Zoho CRM Plus Demo - Home
Unified customer experience platform that helps you deliver an exceptional experience.
Zoho CRM Plus Demo - Multichannel social
Zoho CRM Plus allows for a multichannel customer engagement.
Zoho CRM Plus Demo - Zia bot
Just ask Zia, our powerful in-house conversational AI tool.
Zoho CRM Plus Demo - Desk Analytics
Advanced desk analytics on a customizable dashboard interface.
Zoho CRM Plus Demo - Anomaly detection
Detect anomalies using Zoho CRM Plus' advanced Anomaly detection.
Zoho CRM Plus Demo - Unify customer teams
Unify all customer facing teams on a single platform.
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Zoho CRM Plus Reviews (84)

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Reviews

Zoho CRM Plus Reviews (84)

View 1 Video Reviews
4.4
84 reviews

Pros & Cons

Generated from real user reviews
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GK
Executive - IT
Mid-Market (51-1000 emp.)
"The Ultimate All-in-One Business Solution"
What do you like best about Zoho CRM Plus?

All-in-One Power – Combines CRM, marketing automation, customer support, and analytics in a single platform.

Seamless Automation – Smart workflows, AI-driven insights, and multichannel engagement boost productivity effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Steep Learning Curve – The extensive features can feel overwhelming for beginners, requiring time to master.

Limited Customization in Lower Tiers – Advanced automation and integrations often need higher-priced plans. Review collected by and hosted on G2.com.

Adiee B.
AB
Derivatives Trader
Mid-Market (51-1000 emp.)
"Solid, all in one CRM suite"
What do you like best about Zoho CRM Plus?

Everything is at one place, be it sales, marketing, analytics, anything. The automation saves us hours every week. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

There is a learnign curve to usderstand and use it to its full potential. It is a great app Review collected by and hosted on G2.com.

Verified User in Cosmetics
CC
Small-Business (50 or fewer emp.)
"Excellent CRM tool for sales management"
What do you like best about Zoho CRM Plus?

A simple, intuitive, and easy-to-use CRM that, combined with the Zoho One suite, allows you to manage all business processes with extreme immediacy. I particularly liked the management of the database and the ease of segmenting the database that came from different tools through integrations. It is very easy to implement even from scratch and with little experience. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

The support has not always been up to par and sometimes it took days to receive a response. Review collected by and hosted on G2.com.

VP
Manager Business Development
Mid-Market (51-1000 emp.)
"Zoho CRM Plus for business"
What do you like best about Zoho CRM Plus?

Zoho CRM plus is very good tool to use for business critical databases. which can have a detailed information about the customer and business data. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Support seems to be improved. there is delay in response. Review collected by and hosted on G2.com.

Taxsmartermollc .
T
"Automates Tax Business with Ease, Stellar Recommendation"
What do you like best about Zoho CRM Plus?

I love the automation features of Zoho CRM Plus; they keep everything organized and streamline my tax business, making it much easier to manage. The integration of contacts and email flow is particularly useful, ensuring smooth communication. Everything works fine, and as a loyal Zoho user, I appreciate their products consistently meeting my expectations. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

The setup process required some assistance and could be improved. Review collected by and hosted on G2.com.

Sukrutha G.
SG
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"CRM is so user friendly and easy to understand"
What do you like best about Zoho CRM Plus?

The adaptability and ease to use and learn quickly is the best part of Zoho CRM. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Sometimes it can take time to load and server issues.. But it's resolved instantly Review collected by and hosted on G2.com.

Ankit S.
AS
Sales Manager
Enterprise (> 1000 emp.)
"Zoho Crm plus is the best choice for small & medium enterprises."
What do you like best about Zoho CRM Plus?

Zoho Crm plus is pretty much the right choice for small businesses to medium enterprises in terms of Customer relationship management from the strength of the software to the affordability it captures all the areas that an ideal Crm solution should cover and that makes this indeed a very valuable software. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

While Zoho provides good customer support but there is delay in response during peak times. Review collected by and hosted on G2.com.

Daljeet K.
DK
Sales Head
Mid-Market (51-1000 emp.)
"comprehensive Suite of Tools"
What do you like best about Zoho CRM Plus?

One of the key advantages is its seamless integration with other Zoho products, which enhances overall functionality. The affordability of its robust features makes it an attractive option compared to competitors. Furthermore, its user-friendly interface allows for easy navigation, accommodating users of various technical backgrounds Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

On the downside, some users may encounter a learning curve due to the extensive features, which can initially feel overwhelming. Performance issues, such as occasional lag with large datasets, can also be a concern. Lastly, customer support may sometimes be slow, leading to delays in issue resolution. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"Great experience using ZohoCRM"
What do you like best about Zoho CRM Plus?

Malleable product suite, user friendly experience and setup, low code, accessibility friendly, connects well with other products in the Zoho suite. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Tabs and a few other features that make navigation slightly easier, although it is not a make or break given how nimble the rest of the product is. Review collected by and hosted on G2.com.

Thel Z.
TZ
Territory Manager
Small-Business (50 or fewer emp.)
"So good"
What do you like best about Zoho CRM Plus?

Organization of leads and accounts. So organized. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

nothing that I dislike about it. It's so good Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Zoho CRM Plus.

Zoho CRM Plus

$57.00
Per Month
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Zoho CRM Plus Features
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Email Marketing
Campaign Management
Lead Management
Customer Support Portal
Knowledge Base
Call Center Features
Social Collaboration Features
Social Network Integration