--- title: Zoho CRM Plus Reviews meta\_title: 'Zoho CRM Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 132 reviews by the users' company size, role or industry to find out how Zoho CRM Plus works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 132 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Zoho CRM Plus Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zoho CRM Plus but has limited features. Are you part of the Zoho CRM Plus team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho CRM Plus Community](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discuss) Languages Supported Bulgarian, Czech, Danish, German, English, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Zoho CRM Plus. ### Zoho CRM Plus $57.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/pricing) ## Top-Rated Alternatives [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/competitors/alternatives) ## User Insights Average based on 132 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Zoho CRM Plus Integrations (16) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Firebase ](https://www.g2.com/products/firebase/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp API ](https://www.g2.com/products/whatsapp-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Bookings ](https://www.g2.com/products/zoho-bookings/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Calendar ](https://www.g2.com/products/zoho-calendar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Cliq ](https://www.g2.com/products/zoho-cliq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Expense ](https://www.g2.com/products/zoho-expense/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Mail ](https://www.g2.com/products/zoho-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Meeting ](https://www.g2.com/products/zoho-meeting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho People ](https://www.g2.com/products/zoho-people/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Social ](https://www.g2.com/products/zoho-social/reviews) Show More ![Oriol M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oriol M.") OM Oriol M. CEO Information Technology and Services Mid-Market (51-1000 emp.) 4/30/2026 "Integration and Automation in One Place, with Initial Learning" 4.5/5 What do you like best about Zoho CRM Plus? I like that Zoho CRM Plus centralizes the entire customer relationship cycle on a single platform. It is very powerful because we can manage sales, marketing campaigns, customer service, and communication in one place. Additionally, having a 360-degree view of the customer is really valuable. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? I would say that at the beginning it is somewhat complex due to the number of available features. There is an initial setup and an adaptation to the processes that requires time. Additionally, some advanced features may have a significant learning curve. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus eliminates silos between departments by integrating sales, marketing, and support, improving internal communication and operational efficiency. It also automates processes and reduces manual work. It centralizes everything on a single platform, managing sales, marketing campaigns, customer service, and communication. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Tariq E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tariq E.") TE Tariq E. Electrical Supervisor Small-Business (50 or fewer emp.) 3/26/2026 "A Game-Changer for Technical Freelancers" 4.5/5 What do you like best about Zoho CRM Plus? I like the 'Blueprint' feature in Zoho CRM Plus because it helps me automate the steps of a service project, ensuring I follow a consistent process for every installation. The 'Mobile App' is great for my fieldwork, allowing me to update the status of installations directly from the site and upload photos instantly to the client's record. The 'Inventory Management' system is helpful for keeping track of stock, alerting me when supply levels are low, which ensures I'm prepared for the next job. I also appreciate how Zoho CRM Plus integrates with Google Workspace and Zoho Books, which simplifies scheduling, communication, and invoicing processes. The initial setup was straightforward, with the step-by-step setup wizard making configuration easy, especially importing data from Excel. It has transformed my business operations from a manual, scattered process into a professional, organized system. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? The user interface can feel a bit overwhelming at first because of the many options and settings to navigate. The mobile app performance could be improved for smoother offline access, as I sometimes work in areas with weak internet signals. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus solves my scattered customer data and missed appointments issues, lets me manage technical sales, track installations efficiently, and integrates smoothly with Google Workspace and Zoho Books, transforming a manual process into a streamlined professional system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Zainal O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zainal O.") ZO Zainal O. Small-Business (50 or fewer emp.) 3/21/2026 "Comprehensive CRM with Room for More Flexibility" 3/5 What do you like best about Zoho CRM Plus? I really like how Zoho CRM Plus integrates sales, marketing, and advertising into one unified platform without the need for expensive add-ons or complex third-party connectors. This all-in-one structure is a massive time-saver for our B2B team in Germany and eliminates the hassle of switching between separate tools for CRM, email, lead management, and analytics. I appreciate its strong lead scoring and journey automation features, allowing us to automatically qualify leads from ad campaigns and send them to sales at the perfect time. The ability to track the entire customer journey—from the first ad click to closing deals—provides clear visibility into ROI, which is crucial for optimizing our advertising budget. It's also very cost-effective compared to other enterprise CRM suites and provides robust GDPR-compliant data management tools, essential for our operations in the DACH region. Plus, the platform is customizable enough to adapt to our B2B workflows while staying intuitive enough for the whole team to use effectively without extensive training. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Some of the advanced marketing automation workflows can feel less flexible compared to specialized tools like ActiveCampaign, requiring workarounds or more steps than ideal. The user interface can feel somewhat dated and less intuitive in certain modules, making tasks like filtering lead sources and customizing dashboards take extra clicks. I'd like to see deeper, more native connectivity with European advertising platforms and GDPR-focused tools to reduce manual work. More pre-built B2B advertising and ABM templates would be helpful, as we currently have to build most lead routing and campaign tracking from scratch. The speed and responsiveness of the interface can sometimes lag when working with large datasets or complex custom reports, affecting daily work smoothness. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus unifies lead data across platforms, automates lead processes, aligns marketing with sales, supports GDPR compliance, and eliminates the need for multiple tools, saving costs and simplifying workflows. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shivam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam S.") SS Shivam S. Software Engineer Small-Business (50 or fewer emp.) 4/24/2026 "Zoho Automations That Streamline Day-to-Day Work" 4.5/5 What do you like best about Zoho CRM Plus? The biggest pro for me is Zoho automations. It handles day-to-day repetitive actions well. For example, when our salesperson marks a lead as won, it automatically sends a thank-you email and updates the total revenue. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Initial setup is complex, and there are occasional technical bugs. Sometimes it takes some time for data syncing. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? It has shortened our sales cycles and solved the headache of fragmented data by unifying everything in one place. It’s improved our efficiency, and we no longer waste time switching between tools, which allows us to focus entirely on closing deals. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite AP Aditya P. Data Analyst Mid-Market (51-1000 emp.) 4/27/2026 "Comprehensive Solution for Medium Businesses" 5/5 What do you like best about Zoho CRM Plus? I like how everything works together in Zoho CRM Plus, as it gives a full view of the client journey, sales, follow-ups, and lead status. It's valuable because everything is connected in one place, allowing me to see the clients' full history and sales without switching tools. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? One thing that can be improved is that Zoho CRM Plus has a lot of features, so it can be a bit overwhelming at the start and takes time to get used to. I'll suggest making it a bit easier to use, especially for beginners. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? I use Zoho CRM Plus to manage my leads and track sales. It keeps everything in one place, giving me a clear view of each customer, preventing missed follow-ups, and I see clients' full history without switching tools. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Piyush G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush G.") PG Piyush G. Marketing Lead Mid-Market (51-1000 emp.) 3/31/2026 "Unified CRM Excellence with Automation & Challenges" 5/5 What do you like best about Zoho CRM Plus? I like Zoho CRM Plus for its all-in-one integration of sales, marketing, and support tools. The automation and omnichannel communication make managing the customer journey fast and effective. The initial setup was fairly straightforward for basic use, and the onboarding process was good. The intuitive navigation is also a plus. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Sometimes it can feel complex to set up and has a learning curve for new users. Some integrations and customizations can be limited or require extra effort to configure. With Zoho CRM Plus, some integrations need tools like Zapier or API setup. Advanced workflows and custom reports can be complex to configure. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? I use Zoho CRM Plus to consolidate sales, marketing, and support, solving scattered customer data issues. It automates workflows, eliminating manual follow-ups and inefficiencies, with its integration and omnichannel communication enhancing the customer journey. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mohd R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohd R.") MR Mohd R. Data Analyst Marketing and Advertising Mid-Market (51-1000 emp.) 2/25/2026 "A perfect CRM tool for organizations" 3.5/5 What do you like best about Zoho CRM Plus? The thing i like about Zoho CRM Plus is how everything just comes together once you get it set up. It’s not just a place to store customer data. It actually helps me see the full story for each account. Being able to see marketing touches, sales stuff, and support all in one place makes talking to clients much easier. I also like that it’s flexible but not too complicated. We were able to change layouts, automations, and reports so they work how our team works instead of making us change the way we do things. Over time it’s become more than just a CRM for logging deals. It’s like the hub for how we run stuff every day. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? One thing I do not like about Zoho CRM Plus is the setup at first. It has got so many tools all together that figuring out how to put everything in the right place takes a while and some trial and error. It’s powerful, but that also means there’s a learning curve, especially if your team isn’t super technical. I’ve also noticed some features don’t always feel the same across the apps. The interface can be a bit different depending on which part you’re in, so switching between modules takes some getting used to. That said, once you get it all set up it works fine, but getting there does take some patience and proper training. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus helped us fix our biggest problem, which was having customer data all over the place and a bunch of tools that didn’t talk to each other. Before, we were using different systems for sales, marketing, support, and reports. It was really hard to get the full picture for any customer. Now with Zoho CRM Plus, everything is in one spot. We can see lead activity, messages, and support issues together. It’s helped our teams stay on the same page, avoid doing the same work twice, and respond to customers faster and more accurately. The biggest benefit for us is just better visibility and coordination. Sales can see what marketing did, support knows what sales promised, and managers can pull reports without having to piece data together manually. It’s saved us a lot of time and stopped a lot of miscommunication. Review collected by and hosted on G2.com. Show More 2/26/2026 Validated ReviewerIncentivizedSource: G2 invite ![Aman K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman K.") AK Aman K. Assistant Manager Digital Marketing Mid-Market (51-1000 emp.) 2/25/2026 "Zoho CRM Plus Unifies Sales, Marketing, Support, and Analytics Seamlessly" 4.5/5 What do you like best about Zoho CRM Plus? What I like best about Zoho CRM Plus is its ability to unify sales, marketing, customer support, and analytics into one integrated platform. It eliminates data silos, improves team collaboration, and provides a complete view of the customer journey — all without needing multiple disconnected tools. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? One downside of Zoho CRM Plus is that the ecosystem can feel overwhelming at first due to the number of integrated tools. The learning curve can be steep for new users, and customization sometimes requires technical understanding. Additionally, while it’s powerful, the interface can occasionally feel less intuitive compared to some premium competitors. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus solves the problem of disconnected tools across sales, marketing, and customer support by bringing everything into one integrated ecosystem. It centralizes customer data, improves team collaboration, and provides real-time insights into the entire customer journey. This helps us respond faster, reduce manual effort, and make more informed decisions, ultimately improving productivity and customer experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Janne L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janne L.") JL Janne L. CEO Small-Business (50 or fewer emp.) 5/13/2026 "Zoho CRM Plus: Effortless Integration and Efficient Workflow" 4.5/5 What do you like best about Zoho CRM Plus? I really like how Zoho CRM Plus brings everything under one roof, which made switching worth it for our agency. The integration is incredibly helpful, as the modules talk to each other seamlessly. A lead coming in through a campaign gets automatically nurtured through email flow, and by the time our sales team reaches out, there is a full activity trail already. The initial setup was really easy and quick. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? nothing Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? I use Zoho CRM Plus to manage client pipelines, campaign timelines, and team handoffs. It integrates everything under one roof, which was worth the switch, reducing time and mental energy spent on separated tools for CRM, email automation, social, and analytics. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vertika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vertika K.") VK Vertika K. Internee Enterprise (\> 1000 emp.) 4/2/2026 "AI-Powered CRM with Effortless Setup" 4.5/5 What do you like best about Zoho CRM Plus? I use Zoho CRM Plus as a one-stop solution for managing my clients' data and sales work. I really like the advanced AI features, which help with customer support by retrieving all client history with a single click. It makes tracking records and setting reminders so much easier. The AI-based functionalities reduce manual work, which I appreciate a lot. I find the lead management and tracking system very effective, and Zia, the AI, is super intelligent. Additionally, the initial setup was very easy for me. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? still learning Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? I use Zoho CRM Plus for sales data and client management. Its AI features streamline client interactions, quickly retrieving history, managing reminders, and reducing manual work. The lead management and tracking are particularly effective, thanks to its intelligent AI, Zia. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ## Questions about Zoho CRM Plus? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Zoho CRM Plus ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discussions/new) GU Guest User • Last activity 3 months ago What apps come with Zoho CRM Plus? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-apps-come-with-zoho-crm-plus) GU Guest User • Last activity over 2 years ago What are key features of a CRM system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/zoho-crm-plus-what-are-key-features-of-a-crm-system) [ View all Discussions ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discuss) ## Pricing Options Pricing provided by Zoho CRM Plus. ### Zoho CRM Plus $57.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/pricing) Zoho CRM Plus Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-zoho-crm-plus-2018-12-06) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm-plus-2018-12-06) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm-plus-2018-12-06) ##### ##### Zoho CRM Plus Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Customer Support Portal Knowledge Base Call Center Features Mobile & Social Social Collaboration Features Social Network Integration [ View More Features ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/features) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[CRM](https://www.g2.com/categories/crm)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[CRM](https://www.g2.com/categories/crm)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top tools for organizing customer support information](https://www.g2.com/discussions/top-tools-for-organizing-customer-support-information)[Which aviation compliance monitoring platforms are most trusted by safety managers based on user reviews?](https://www.g2.com/discussions/which-aviation-compliance-monitoring-platforms-are-most-trusted-by-safety-managers-based-on-user-reviews)[Leading HR software for managing employee data](https://www.g2.com/discussions/leading-hr-software-for-managing-employee-data) [What cloud edge security software is worth using for zero trust and secure access for a distributed workforce without forcing all traffic through a central data center?](https://www.g2.com/discussions/what-cloud-edge-security-software-is-worth-using-for-zero-trust-and-secure-access-for-a-distributed-workforce-without-forcing-all-traffic-through-a-central-data-center)[Top analytics software for small businesses](https://www.g2.com/discussions/top-analytics-software-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)