--- title: Zoho CRM Plus Reviews meta\_title: 'Zoho CRM Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 132 reviews by the users' company size, role or industry to find out how Zoho CRM Plus works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 132 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Zoho CRM Plus Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zoho CRM Plus but has limited features. Are you part of the Zoho CRM Plus team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho CRM Plus Community](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discuss) Languages Supported Bulgarian, Czech, Danish, German, English, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Zoho CRM Plus. ### Zoho CRM Plus $57.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/pricing) ## Top-Rated Alternatives [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,906) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/competitors/alternatives) ## User Insights Average based on 132 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Zoho CRM Plus Integrations (16) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Firebase ](https://www.g2.com/products/firebase/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp API ](https://www.g2.com/products/whatsapp-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Bookings ](https://www.g2.com/products/zoho-bookings/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Calendar ](https://www.g2.com/products/zoho-calendar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Cliq ](https://www.g2.com/products/zoho-cliq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Expense ](https://www.g2.com/products/zoho-expense/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Mail ](https://www.g2.com/products/zoho-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Meeting ](https://www.g2.com/products/zoho-meeting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho People ](https://www.g2.com/products/zoho-people/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Social ](https://www.g2.com/products/zoho-social/reviews) Show More ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") CC Verified User in Cosmetics Small-Business (50 or fewer emp.) 7/31/2025 "Excellent CRM tool for sales management" 4.5/5 What do you like best about Zoho CRM Plus? A simple, intuitive, and easy-to-use CRM that, combined with the Zoho One suite, allows you to manage all business processes with extreme immediacy. I particularly liked the management of the database and the ease of segmenting the database that came from different tools through integrations. It is very easy to implement even from scratch and with little experience. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? The support has not always been up to par and sometimes it took days to receive a response. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Implementation of a simple and not too expensive business CRM with a good quality/price ratio Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated VP Vijay P. Manager Business Development Mid-Market (51-1000 emp.) 8/5/2025 "Zoho CRM Plus for business" 5/5 What do you like best about Zoho CRM Plus? Zoho CRM plus is very good tool to use for business critical databases. which can have a detailed information about the customer and business data. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Support seems to be improved. there is delay in response. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? We are having customer data centralized with the help of Zoho. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Taxsmartermollc .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taxsmartermollc .") T Taxsmartermollc . 10/4/2025 "Automates Tax Business with Ease, Stellar Recommendation" 5/5 What do you like best about Zoho CRM Plus? I love the automation features of Zoho CRM Plus; they keep everything organized and streamline my tax business, making it much easier to manage. The integration of contacts and email flow is particularly useful, ensuring smooth communication. Everything works fine, and as a loyal Zoho user, I appreciate their products consistently meeting my expectations. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? The setup process required some assistance and could be improved. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? I find the automation keeps everything organized in my tax business, streamlining operations and making my work easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sukrutha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sukrutha G.") SG Sukrutha G. Digital Marketing Executive Small-Business (50 or fewer emp.) 5/23/2025 "CRM is so user friendly and easy to understand" 5/5 What do you like best about Zoho CRM Plus? The adaptability and ease to use and learn quickly is the best part of Zoho CRM. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Sometimes it can take time to load and server issues.. But it's resolved instantly Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? It helps me segment by email marketing lists by demographic and data. Thereby making email marketing campaigns very easy for me to run. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ankit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit S.") AS Ankit S. Sales Manager Enterprise (\> 1000 emp.) 2/14/2025 "Zoho Crm plus is the best choice for small & medium enterprises." 4.5/5 What do you like best about Zoho CRM Plus? Zoho Crm plus is pretty much the right choice for small businesses to medium enterprises in terms of Customer relationship management from the strength of the software to the affordability it captures all the areas that an ideal Crm solution should cover and that makes this indeed a very valuable software. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? While Zoho provides good customer support but there is delay in response during peak times. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? It centralized customer data giving your team a unified view of each customer's history,interactions and preferences. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Daljeet K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daljeet K.") DK Daljeet K. Sales Head Mid-Market (51-1000 emp.) 9/19/2024 "comprehensive Suite of Tools" 5/5 What do you like best about Zoho CRM Plus? One of the key advantages is its seamless integration with other Zoho products, which enhances overall functionality. The affordability of its robust features makes it an attractive option compared to competitors. Furthermore, its user-friendly interface allows for easy navigation, accommodating users of various technical backgrounds Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? On the downside, some users may encounter a learning curve due to the extensive features, which can initially feel overwhelming. Performance issues, such as occasional lag with large datasets, can also be a concern. Lastly, customer support may sometimes be slow, leading to delays in issue resolution. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus addresses key business challenges by integrating sales, marketing, and support functions into one platform, streamlining operations and enhancing team communication. Its automation features reduce manual tasks, boosting productivity and minimizing errors. The unified dashboard centralizes customer data for better insights and decision-making, while its customizability allows businesses to adapt as they grow. By improving collaboration across customer touchpoints, Zoho CRM Plus enhances the overall customer experience, leading to increased efficiency and revenue potential. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 10/2/2025 "Great experience using ZohoCRM" 4/5 What do you like best about Zoho CRM Plus? Malleable product suite, user friendly experience and setup, low code, accessibility friendly, connects well with other products in the Zoho suite. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Tabs and a few other features that make navigation slightly easier, although it is not a make or break given how nimble the rest of the product is. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Creation and maintenance of a singular centralized data repository. Integrates well with other Zoho products for features that are not native to it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Thel Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thel Z.") TZ Thel Z. Territory Manager Small-Business (50 or fewer emp.) 5/19/2025 "So good" 5/5 What do you like best about Zoho CRM Plus? Organization of leads and accounts. So organized. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? nothing that I dislike about it. It's so good Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? none Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Devon P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devon P.") DP Devon P. Marketing Coordinator Small-Business (50 or fewer emp.) 6/4/2024 "A powerful suite of programs to run every part of your business - But very overwhelming" 3.5/5 What do you like best about Zoho CRM Plus? I use Zoho CRM+ almost daily and have been for the last 3+ years. - It can do literally everything to run your business (social marketing, ads, email marketing, CRM, project management, analytics, invoicing, documents/signing, etc.) - Because of the point above, it really is an incredible value. - It is extremely customizable. Which is 100% essential because Zoho tools are built for any business type, not necessarily specific to your industry and your business. - The customer support is excellent. They respond to emails quickly, with detailed replies and instructions. They are willing to jump on video calls. - Excellent integration tools. It can integrate with Zapier and many other programs. The ease of use (once it's set up how you need it) depends on your level of tech knowledge. But overall I would rate ease of use a 7/10. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? - It is very overwhelming and challenging to implement. I'm very proficient with software programs and there are still thousands of things I haven't learned about the tools available in Zoho. It could be way overkill for your needs. I wish there was a "Zoho University" full of PDFs, infographics, training videos etc. Their YouTube channel is sometimes helpful. - It takes a TON of time to learn and customize. Where as other tools that are built with your specific industry may lack flexibility, but be more "ready to go" from day 1. - Because of the points above, we don't use half of the Zoho CRM+ tools that are available to us. It would be nice to have all of our tools under 1 cohesive system. But it takes so much time to learn, integrate, and implement. I feel like Zoho CRM+ tools/apps were built by very technical software engineers for an audience of other technical professionals. Thus if you're a higher level business owner, or creative professional, the tools feel very clinical or complicated. I really wish there were ways to simplify the UI, change colors and fonts to match your brand, and change more categories to help your team understand how that section applies to your specific company. Overall, it is good in this category, but not great. I would give it a 6/10. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? CRM, Lead Capture, Landing pages, Email templates, Email campaigns, Sales Tracking, Lead and Sales Analytics Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AR Arjun R. Admissions Consultant Small-Business (50 or fewer emp.) 8/19/2024 "A total Value for Money CRM platform!" 4/5 What do you like best about Zoho CRM Plus? The best part of Zoho CRM+ is how easy it is to use and get accustomed to. Unlike other crms, zoho can be customised to meet almost any industry's process. It is a hundred percent value for money tool without any gimmicks or fancy features. Also to mention, the mobile app support is excellent, calls and texts are autologged from my personal device too. Third party integration is pretty simple and works smooth, we are using zohobooks and calendly for scheduling meetings. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? 1. The UI is somewhat outdated compared to other patforms. 2. For the amount of customizations available, it lacks a learning hub or community to understand the features better. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Lead allocation , Pipeline tracking and scheduling. Though the UI is bit outdated and complex, it gets the job done and we have total transparency of what's happening on the floor. It's mobile friendly and very useful when working remotely from multiple devices Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Zoho CRM Plus? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Zoho CRM Plus ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discussions/new) GU Guest User • Last activity over 2 years ago What are key features of a CRM system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/zoho-crm-plus-what-are-key-features-of-a-crm-system) GU Guest User • Last activity 3 months ago What apps come with Zoho CRM Plus? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-apps-come-with-zoho-crm-plus) [ View all Discussions ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discuss) ## Pricing Options Pricing provided by Zoho CRM Plus. ### Zoho CRM Plus $57.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/pricing) Zoho CRM Plus Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-zoho-crm-plus-2018-12-06) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,906) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm-plus-2018-12-06) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm-plus-2018-12-06) ##### ##### Zoho CRM Plus Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Customer Support Portal Knowledge Base Call Center Features Mobile & Social Social Collaboration Features Social Network Integration [ View More Features ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/features) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[CRM](https://www.g2.com/categories/crm)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[CRM](https://www.g2.com/categories/crm)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top tools for organizing customer support information](https://www.g2.com/discussions/top-tools-for-organizing-customer-support-information)[Which aviation compliance monitoring platforms are most trusted by safety managers based on user reviews?](https://www.g2.com/discussions/which-aviation-compliance-monitoring-platforms-are-most-trusted-by-safety-managers-based-on-user-reviews)[Leading HR software for managing employee data](https://www.g2.com/discussions/leading-hr-software-for-managing-employee-data) [What cloud edge security software is worth using for zero trust and secure access for a distributed workforce without forcing all traffic through a central data center?](https://www.g2.com/discussions/what-cloud-edge-security-software-is-worth-using-for-zero-trust-and-secure-access-for-a-distributed-workforce-without-forcing-all-traffic-through-a-central-data-center)[Top analytics software for small businesses](https://www.g2.com/discussions/top-analytics-software-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)