Zoho CRM Plus Reviews & Product Details

When I first started using Zoho CRM, it was a very enjoyable product. The ease of use and the ability to create any desired field were great advantages for the product. There are many buttons, but you can customize them to your liking. Review collected by and hosted on G2.com.

Zoho CRM does not allow you to completely structure it according to your own needs. In other words, when transferring the structure in your mind to the Zoho product, you may need to be limited to what Zoho can do at some point. Review collected by and hosted on G2.com.

It has useful dashboards and everything in a very easy to access user interface. I can access Customer details, Notes, Attachments, contact details, Tasks, Emails related to a contact, Deals etc in one place. Review collected by and hosted on G2.com.

Sometimes the server is a bit slow, they can improve the speed of access. Also customer service can be improved a bit. Review collected by and hosted on G2.com.

1. The ability to create different/multiple modules for each department.

2. Easy provision of different roles, profiles, and user permissions

3. Workflows are a great plus point for automating tasks. Review collected by and hosted on G2.com.

1. Mass deletion of records of 50000 plus is not possible.

2. The history of records when changes are made by bulk import is not shown in the history tab.

3. In the view section, 100 is the limit. It can be extended to more than 100 to view more records on a page. Review collected by and hosted on G2.com.

We are using zoho products and it integrates with all the products very smoothly and we can access lots of thing in single place Review collected by and hosted on G2.com.

There are not many bad things about Zoho CRM Plus but it's not as good as other CRM in the market still it's fine cause it's very affordable for the SME Review collected by and hosted on G2.com.

The best feature for us using the CRM plus version is the seamless workflow automation, which helps us trigger more advanced features required for our usage.Also the email blaster is an excellent to-have feature which saves a lot of time in bulk emailing. Review collected by and hosted on G2.com.

The only tricky part for us was customer ticket management, as it became a tedious task to create or ask a customer to create it. Also, on more annoying thing is the email integration with outlook it is just not easy, and we have to manage two inboxes at times. Review collected by and hosted on G2.com.

Zoho CRM is such a niche product easy to implement for the organization and optimized enough to customize the product as per sales flow needs. It has easy to develop workflow environment. Review collected by and hosted on G2.com.

ZOHO CRM has a very inefficient marketplace. If you are looking for pre-built extensions then ZOHO CRM lacks in that matter. Also, configuring email to Zoho CRM is not very effective as it shares all the emails with its peers. which in some cases is not suitable for the organization. Review collected by and hosted on G2.com.

Ease of deployment, ease of use, customization capabilities, multichannel communications, integration with Whatsapp and social media, tasks and leads follow up and automated reminders Review collected by and hosted on G2.com.

It was kind of tricky when importing data from previous CRM; importing templates tends to be restrictive in terms of getting data from CVS files or other DB Info Review collected by and hosted on G2.com.

It helps me to interact with clients on a timely basis. It helps us to set reminders. The reminders are being notified through pop up and emails. This feature is too good. Review collected by and hosted on G2.com.

We are unable to edit the previous notes or the saved notes. Review collected by and hosted on G2.com.

One pricing for all the most used and relevant tools and dashboards required for customer relationship management and sales funnel management Review collected by and hosted on G2.com.

Just like all the CRM tools, small to medium startup struggle to configure the tool to fit in to the process Review collected by and hosted on G2.com.

Zoho CRM Plus is a package of many powerful tools which helps increase the productivity of the organization. SalesIQ is one of the best features of Zoho CRM Plus which helps in live chat and visitors tracking. Review collected by and hosted on G2.com.

The user interface needs little improvement, but overall having a good experience with Zoho CRM Plus. Review collected by and hosted on G2.com.