--- title: Zoho CRM Plus Reviews meta\_title: 'Zoho CRM Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 132 reviews by the users' company size, role or industry to find out how Zoho CRM Plus works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 132 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Zoho CRM Plus Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zoho CRM Plus but has limited features. Are you part of the Zoho CRM Plus team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho CRM Plus Community](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discuss) Languages Supported Bulgarian, Czech, Danish, German, English, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Zoho CRM Plus. ### Zoho CRM Plus $57.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/pricing) ## Top-Rated Alternatives [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/competitors/alternatives) ## User Insights Average based on 132 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Zoho CRM Plus Integrations (16) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Firebase ](https://www.g2.com/products/firebase/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp API ](https://www.g2.com/products/whatsapp-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Bookings ](https://www.g2.com/products/zoho-bookings/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Calendar ](https://www.g2.com/products/zoho-calendar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Cliq ](https://www.g2.com/products/zoho-cliq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Expense ](https://www.g2.com/products/zoho-expense/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Mail ](https://www.g2.com/products/zoho-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Meeting ](https://www.g2.com/products/zoho-meeting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho People ](https://www.g2.com/products/zoho-people/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Social ](https://www.g2.com/products/zoho-social/reviews) Show More ![Vandit C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vandit C.") VC Vandit C. Marketing Coordinator Marketing and Advertising Small-Business (50 or fewer emp.) 8/7/2025 "Handy marketing tool with occasional issues." 3.5/5 What do you like best about Zoho CRM Plus? It's affordability, seamless integration & strong mobile support makes it a must have for every marketer. Zoho CRM Plus makes the job easier whilst not pressing the wallet and providing powerful segmentation & automation tools. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? While only a few but the issues faced are related to the steep learning curve which exists when it comes to understanding & navigating the platform and the occasional performance issues which it faces when there are large dataset. The system lag at crucial times can be annoying. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? It is offering a streamlined marketing solution whilst not breaking the bank. The seamless lead management improves campaign efficiency and majorly saves time & cost. Consolidated & unified data in a single dashboard makes it easy to manage & integrate with other platforms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite HP Hrishikesh P. Operations Manager Mid-Market (51-1000 emp.) 10/14/2025 "The Best CRM - Zoho CRM Plus" 5/5 What do you like best about Zoho CRM Plus? This is the best CRM software which is very easy to use and easy to implement to the system. Their customer support is so friendly and helpful and for me I use this Zoho CRM Plus on a daily basis. There are so many features from monitoring a lead to an account and it is so easy to integrate Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Nothing to point out because it's providing the best service Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho Crm Plus really helps in monitoring a sales account from the start to end by keeping all the necessary information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vivek K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek K.") VK Vivek K. Policy Advisor Mid-Market (51-1000 emp.) 8/14/2025 "“Efficient, Feature-Rich, and Easy to Use”" 5/5 What do you like best about Zoho CRM Plus? I like that Zoho CRM Plus brings sales, marketing, customer support, and analytics together in one integrated platform. The real-time data sync between modules helps our team work more efficiently, while automation features save time on repetitive tasks. The dashboard and reporting tools also make it easy to track performance and make informed decisions. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? While Zoho CRM Plus is feature-rich, the interface can feel a bit overwhelming at first, especially for new users. Some advanced customizations require extra time to set up, and the mobile app could be more responsive for on-the-go use. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus has helped us centralize customer information, track leads, and manage sales pipelines in one platform. The integration with marketing and support tools ensures that all teams have real-time access to the same data, reducing communication gaps and improving response times. Automation features save time on repetitive tasks, allowing us to focus more on building customer relationships and closing deals. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic FM Frdhous M. Manager Tech Support Information Technology and Services Mid-Market (51-1000 emp.) 3/14/2026 "A Single Solution That Works Across the Entire Organization" 4/5 What do you like best about Zoho CRM Plus? A single solution we can use across all departments in an organization. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? The license modules should be purchased separately for each model. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? We can use it across our finance, sales, and technical teams so we can avoid repeated data entry and improve data visibility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AK Aditi K. SRM UPE Small-Business (50 or fewer emp.) 3/30/2026 "Very Convenient and Reliable" 5/5 What do you like best about Zoho CRM Plus? Its very convenient and reliable source. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Sometimes it crash and get slow due to net Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Its very much beneficial due to convenience and usage Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Pawan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pawan S.") PS Pawan S. digital marketing exicative Small-Business (50 or fewer emp.) 8/20/2025 "Zoho CRM Plus is powerful, and really helps manage everything in one place. Great for growing teams." 4.5/5 What do you like best about Zoho CRM Plus? I like that everything is in one place - sales, marketing, and support. It makes tracking and managing customer interactions simple and effective. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Sometimes the interface feels a bit complex, and it takes time to get used to all the features. A simpler design would make it even better. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus is helping us keep all customer data, sales, and marketing activities in one place. It saves time, improves follow-ups, and makes our customer communication more organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Patricia K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricia K.") PK Patricia K. Intake Coordinator Small-Business (50 or fewer emp.) 10/7/2025 "Good Zoho Experience" 4.5/5 What do you like best about Zoho CRM Plus? Zoho is very easy to use. It allows great tracking of referrals & feedback! Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? I’m still new to using it & sometimes the data doesn’t transfer to our scheduling platform like I’d need. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Helps a lot regarding call backs & follow ups Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GG Ganesh G. Data Analyst Mid-Market (51-1000 emp.) 9/2/2025 "Zoho CRM Plus: Seamless Customer Experience with Smart Automation" 4/5 What do you like best about Zoho CRM Plus? Zoho CRM Plus brings all customer interactions—email, chat, social media—into one place for easy tracking. It also helps teams work together smoothly with smart automation and shared insights Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Zoho CRM Plus can be tricky to set up and customize without help. The mobile app also feels limited compared to the desktop version Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus helps manage all customer interactions in one place, so nothing gets missed. It saves time by automating tasks like follow-ups and lead tracking. This makes work smoother and keeps customers happier. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic GK Ganesh K. Executive - IT Mid-Market (51-1000 emp.) 7/30/2025 "The Ultimate All-in-One Business Solution" 5/5 What do you like best about Zoho CRM Plus? All-in-One Power – Combines CRM, marketing automation, customer support, and analytics in a single platform. Seamless Automation – Smart workflows, AI-driven insights, and multichannel engagement boost productivity effortlessly. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Steep Learning Curve – The extensive features can feel overwhelming for beginners, requiring time to master. Limited Customization in Lower Tiers – Advanced automation and integrations often need higher-priced plans. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Disconnected workflows – Integrates sales, marketing, and support into one platform, saving time and reducing errors. Poor customer engagement – AI-driven insights and automation personalize interactions, boosting conversions and loyalty. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Adiee B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adiee B.") AB Adiee B. Derivatives Trader Mid-Market (51-1000 emp.) 8/13/2025 "Solid, all in one CRM suite" 5/5 What do you like best about Zoho CRM Plus? Everything is at one place, be it sales, marketing, analytics, anything. The automation saves us hours every week. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? There is a learnign curve to usderstand and use it to its full potential. It is a great app Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? It has replaced a lot of individual tools by bringing all our data in one single place. It makes team collaboration easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Zoho CRM Plus? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Zoho CRM Plus ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discussions/new) GU Guest User • Last activity over 2 years ago What are key features of a CRM system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/zoho-crm-plus-what-are-key-features-of-a-crm-system) GU Guest User • Last activity 3 months ago What apps come with Zoho CRM Plus? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-apps-come-with-zoho-crm-plus) [ View all Discussions ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discuss) ## Pricing Options Pricing provided by Zoho CRM Plus. ### Zoho CRM Plus $57.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/pricing) Zoho CRM Plus Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-zoho-crm-plus-2018-12-06) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm-plus-2018-12-06) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm-plus-2018-12-06) ##### ##### Zoho CRM Plus Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Customer Support Portal Knowledge Base Call Center Features Mobile & Social Social Collaboration Features Social Network Integration [ View More Features ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/features) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[CRM](https://www.g2.com/categories/crm)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[CRM](https://www.g2.com/categories/crm)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most cost-effective professional machine translation tool for a small startup that needs quality output without paying enterprise API rates?](https://www.g2.com/discussions/what-is-the-most-cost-effective-professional-machine-translation-tool-for-a-small-startup-that-needs-quality-output-without-paying-enterprise-api-rates)[Recommendations for auto dialer software](https://www.g2.com/discussions/recommendations-for-auto-dialer-software)[What's the leading software for pricing strategy](https://www.g2.com/discussions/what-s-the-leading-software-for-pricing-strategy) [Which data de-identification platforms preserve data lineage and relationships required for business intelligence and analytics workflows?](https://www.g2.com/discussions/which-data-de-identification-platforms-preserve-data-lineage-and-relationships-required-for-business-intelligence-and-analytics-workflows)[Best tools for tracking event attendee data](https://www.g2.com/discussions/best-tools-for-tracking-event-attendee-data)[Pros and Cons Details](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)