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Zoho CRM Plus Reviews & Product Details

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Pricing

Pricing provided by Zoho CRM Plus.

Zoho CRM Plus

$57.00
Per Month

User Insights

Average based on 132 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Zoho CRM Plus Reviews (132)

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Reviews

Zoho CRM Plus Reviews (132)

View 1 Video Reviews
4.4
132 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the integrated platform of Zoho CRM Plus, which effectively combines sales, marketing, and support tools into a single interface, enhancing team collaboration. The 360-degree customer view and automation features streamline workflows, making it easier to manage customer interactions. However, many note a common limitation: the steep learning curve for new users due to the extensive features available.

Pros & Cons

Generated from real user reviews
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Vandit C.
VC
Vandit C.
Marketing Coordinator
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Handy marketing tool with occasional issues."
3.5/5
What do you like best about Zoho CRM Plus?

It's affordability, seamless integration & strong mobile support makes it a must have for every marketer. Zoho CRM Plus makes the job easier whilst not pressing the wallet and providing powerful segmentation & automation tools. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

While only a few but the issues faced are related to the steep learning curve which exists when it comes to understanding & navigating the platform and the occasional performance issues which it faces when there are large dataset. The system lag at crucial times can be annoying. Review collected by and hosted on G2.com.

HP
Hrishikesh P.
Operations Manager
Mid-Market (51-1000 emp.)
"The Best CRM - Zoho CRM Plus"
5/5
What do you like best about Zoho CRM Plus?

This is the best CRM software which is very easy to use and easy to implement to the system. Their customer support is so friendly and helpful and for me I use this Zoho CRM Plus on a daily basis. There are so many features from monitoring a lead to an account and it is so easy to integrate Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Nothing to point out because it's providing the best service Review collected by and hosted on G2.com.

Vivek K.
VK
Vivek K.
Policy Advisor
Mid-Market (51-1000 emp.)
"Efficient, Feature-Rich, and Easy to Use"
5/5
What do you like best about Zoho CRM Plus?

I like that Zoho CRM Plus brings sales, marketing, customer support, and analytics together in one integrated platform. The real-time data sync between modules helps our team work more efficiently, while automation features save time on repetitive tasks. The dashboard and reporting tools also make it easy to track performance and make informed decisions. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

While Zoho CRM Plus is feature-rich, the interface can feel a bit overwhelming at first, especially for new users. Some advanced customizations require extra time to set up, and the mobile app could be more responsive for on-the-go use. Review collected by and hosted on G2.com.

FM
Frdhous M.
Manager Tech Support
Information Technology and Services
Mid-Market (51-1000 emp.)
"A Single Solution That Works Across the Entire Organization"
4/5
What do you like best about Zoho CRM Plus?

A single solution we can use across all departments in an organization. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

The license modules should be purchased separately for each model. Review collected by and hosted on G2.com.

AK
Aditi K.
SRM UPE
Small-Business (50 or fewer emp.)
"Very Convenient and Reliable"
5/5
What do you like best about Zoho CRM Plus?

Its very convenient and reliable source. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Sometimes it crash and get slow due to net Review collected by and hosted on G2.com.

Pawan S.
PS
Pawan S.
digital marketing exicative
Small-Business (50 or fewer emp.)
"Zoho CRM Plus is powerful, and really helps manage everything in one place. Great for growing teams."
4.5/5
What do you like best about Zoho CRM Plus?

I like that everything is in one place - sales, marketing, and support. It makes tracking and managing customer interactions simple and effective. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Sometimes the interface feels a bit complex, and it takes time to get used to all the features. A simpler design would make it even better. Review collected by and hosted on G2.com.

Patricia K.
PK
Patricia K.
Intake Coordinator
Small-Business (50 or fewer emp.)
"Good Zoho Experience"
4.5/5
What do you like best about Zoho CRM Plus?

Zoho is very easy to use. It allows great tracking of referrals & feedback! Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

I’m still new to using it & sometimes the data doesn’t transfer to our scheduling platform like I’d need. Review collected by and hosted on G2.com.

GG
Ganesh G.
Data Analyst
Mid-Market (51-1000 emp.)
"Zoho CRM Plus: Seamless Customer Experience with Smart Automation"
4/5
What do you like best about Zoho CRM Plus?

Zoho CRM Plus brings all customer interactions—email, chat, social media—into one place for easy tracking. It also helps teams work together smoothly with smart automation and shared insights Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Zoho CRM Plus can be tricky to set up and customize without help. The mobile app also feels limited compared to the desktop version Review collected by and hosted on G2.com.

GK
Ganesh K.
Executive - IT
Mid-Market (51-1000 emp.)
"The Ultimate All-in-One Business Solution"
5/5
What do you like best about Zoho CRM Plus?

All-in-One Power – Combines CRM, marketing automation, customer support, and analytics in a single platform.

Seamless Automation – Smart workflows, AI-driven insights, and multichannel engagement boost productivity effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Steep Learning Curve – The extensive features can feel overwhelming for beginners, requiring time to master.

Limited Customization in Lower Tiers – Advanced automation and integrations often need higher-priced plans. Review collected by and hosted on G2.com.

Adiee B.
AB
Adiee B.
Derivatives Trader
Mid-Market (51-1000 emp.)
"Solid, all in one CRM suite"
5/5
What do you like best about Zoho CRM Plus?

Everything is at one place, be it sales, marketing, analytics, anything. The automation saves us hours every week. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

There is a learning curve to understand and use it to its full potential. It is a great app Review collected by and hosted on G2.com.

Questions about Zoho CRM Plus? Ask real users or explore answers from the community

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GU
Guest User
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Last activity 6 months ago

What apps come with Zoho CRM Plus?

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GU
Guest User
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Last activity almost 3 years ago

What are key features of a CRM system?

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1
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Pricing Options

Pricing provided by Zoho CRM Plus.

Zoho CRM Plus

$57.00
Per Month
Zoho CRM Plus Comparisons
Zoho CRM Plus Features
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Email Marketing
Campaign Management
Lead Management
Customer Support Portal
Knowledge Base
Call Center Features
Social Collaboration Features