We quickly get the details of the clients from different platforms integrated together and also the cost is reasonable Review collected by and hosted on G2.com.
It is difficult to learn first hand for a non technical person Review collected by and hosted on G2.com.
I like how simple and easy it is to use, we can tailor it almost any process. We have tuned it to send automated welcome emails based on the website form enquiries, the whole automation was setup by ourselves without any separate administration team, its really that easy to set up. The lead management and pipeline visualisation is top notch, you can access it from mobile too. Review collected by and hosted on G2.com.
The part is dislike is that because its highly customizable, the learning curve is pretty steep for new users. We end up getting overwhelmed because of the number of options and settings available. They also lack in customer support, it's very poor and takes a while to get a response from their team, also lacks in learning materials available for new users. Review collected by and hosted on G2.com.
I love using this CRM to input into my business! Review collected by and hosted on G2.com.
I have no dislikes, it's perfect for what I need Review collected by and hosted on G2.com.
Usability, simple, and easy to handle Review collected by and hosted on G2.com.
the few possibilities to edit the modules in the different versions Review collected by and hosted on G2.com.
The ease of use - its surprisingly easy to use and get familiared with. It has to be the top ranked(in my personal opinion) sales crm that I used till date.
Zoho is extremely customizable and suitable for almost any type of business. It's also mobile friendly and logs activities without any fuss.
Their customer support is top notch I have to say. Review collected by and hosted on G2.com.
As it comes with a ton of customization, it takes a while to implement and get running. I feel like we don't use even half the tools available.
It gets the job done, however I wish there was a learnhing hub like hubpot academy for zoho Review collected by and hosted on G2.com.
User friendly UI/UX
Cost effective
Customization tools Review collected by and hosted on G2.com.
Support can be improved
Following up with customers can be improved - doesn't notify sales execs to follow up/retain/attract customers Review collected by and hosted on G2.com.
The integration capabilities and flexibility in handling various business functions have been very helpful Review collected by and hosted on G2.com.
The user interface could be more intuitive, and some features feel a bit outdated compared to other platform Review collected by and hosted on G2.com.
I would have to say the price point is the most attractive aspect of Zoho CRM. While Zoho CRM doesn't have the most visually attractive GUI, it still offers flexibility for a user, from adding a contact to creating an opportunity and tracking its funnel progress. Review collected by and hosted on G2.com.
I found that the other main competitors have more of a fluid pipeline management process and a broader range of integrations. As touched on before, the GUI is not the most visually appealing, and when you couple that with the different steps it takes to add a lead, convert it into an opportunity, and add notes on progress, you may find the process to be slightly more daunting than other CRMs you have used. Review collected by and hosted on G2.com.
Zoho CRM Plus is a new innovative way to scale up business. Easy to integrate and use with other system. very easy implementation, user-friendly, great customer support and very easy to use in a daily basis. Our sales team uses it in all our transactions. Review collected by and hosted on G2.com.
there are no downsizes with zoho CRM Plus. You get more than what you paid for. Review collected by and hosted on G2.com.
Zoho CRM Plus is an amazing feature for keeping everything in order. You can directly track all efforts such as newsletters, advertising efforts and more. Review collected by and hosted on G2.com.
I haven't come across something I dislike. Review collected by and hosted on G2.com.
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