--- title: Zoho CRM Plus Reviews meta\_title: 'Zoho CRM Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 132 reviews by the users' company size, role or industry to find out how Zoho CRM Plus works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 132 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Zoho CRM Plus Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Zoho CRM Plus but has limited features. Are you part of the Zoho CRM Plus team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho CRM Plus Community](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discuss) Languages Supported Bulgarian, Czech, Danish, German, English, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Zoho CRM Plus. ### Zoho CRM Plus $57.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/pricing) ## Top-Rated Alternatives [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/competitors/alternatives) ## User Insights Average based on 132 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Zoho CRM Plus Integrations (16) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Firebase ](https://www.g2.com/products/firebase/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp API ](https://www.g2.com/products/whatsapp-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Bookings ](https://www.g2.com/products/zoho-bookings/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Calendar ](https://www.g2.com/products/zoho-calendar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Cliq ](https://www.g2.com/products/zoho-cliq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Expense ](https://www.g2.com/products/zoho-expense/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Mail ](https://www.g2.com/products/zoho-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Meeting ](https://www.g2.com/products/zoho-meeting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho People ](https://www.g2.com/products/zoho-people/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Social ](https://www.g2.com/products/zoho-social/reviews) Show More ![Suba C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suba C.") SC Suba C. Saas Specialist Small-Business (50 or fewer emp.) 12/11/2024 "Game Changer!" 5/5 What do you like best about Zoho CRM Plus? We quickly get the details of the clients from different platforms integrated together and also the cost is reasonable Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? It is difficult to learn first hand for a non technical person Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? The automations are made easier and makes the visitor journey more reliable. It is very much useful for the sales and marketing automation processes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AB Anirudh B. Business Analyst Mid-Market (51-1000 emp.) 8/5/2024 "A compact and handy Sales CRM" 4/5 What do you like best about Zoho CRM Plus? I like how simple and easy it is to use, we can tailor it almost any process. We have tuned it to send automated welcome emails based on the website form enquiries, the whole automation was setup by ourselves without any separate administration team, its really that easy to set up. The lead management and pipeline visualisation is top notch, you can access it from mobile too. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? The part is dislike is that because its highly customizable, the learning curve is pretty steep for new users. We end up getting overwhelmed because of the number of options and settings available . They also lack in customer support, it's very poor and takes a while to get a response from their team, also lacks in learning materials available for new users. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Most of our initial contact with the leads are now automated, saves us a lot of time in segregating them. Sending out bulk campaign emails are also made easy and one thing I have noticed is that the number of email bounces or marketing emails marked spam is relatively low. Despite the complexities in customisation, once set up, it gives a smooth and automated worflow with minimal downtime. Review collected by and hosted on G2.com. Show More 8/8/2024 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 5/13/2025 "Amazing content" 5/5 What do you like best about Zoho CRM Plus? I love using this CRM to input into my business! Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? I have no dislikes, it's perfect for what I need Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? It frees up time for me, I don't have to put in so much work and waste time inputting in things manually. It does the work for me Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/28/2025 "Zoho CRM" 3/5 What do you like best about Zoho CRM Plus? Usability, simple, and easy to handle Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? the few possibilities to edit the modules in the different versions Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? the lack of ability to edit or change some options for use in opportunities Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Surabhi M K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Surabhi M K.") SK Surabhi M K. Admissions Counselor Mid-Market (51-1000 emp.) 8/2/2024 "One of the Easiest Sales CRM" 4.5/5 What do you like best about Zoho CRM Plus? The ease of use - its surprisingly easy to use and get familiared with. It has to be the top ranked(in my personal opinion) sales crm that I used till date. Zoho is extremely customizable and suitable for almost any type of business. It's also mobile friendly and logs activities without any fuss. Their customer support is top notch I have to say. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? As it comes with a ton of customization, it takes a while to implement and get running. I feel like we don't use even half the tools available. It gets the job done, however I wish there was a learnhing hub like hubpot academy for zoho Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? CRM, email templates, improved lead management and mainly-affordability. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Panini K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Panini K.") PK Panini K. Consultant Pharmaceuticals Mid-Market (51-1000 emp.) 12/10/2024 "Zoho CRM for Sales and Marketing Use Cases" 3.5/5 What do you like best about Zoho CRM Plus? User friendly UI/UX Cost effective Customization tools Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? Support can be improved Following up with customers can be improved - doesn't notify sales execs to follow up/retain/attract customers Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Send promotional content to customers Improve customer service Easy to use tool with minimal training Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SM Sami M. business development Small-Business (50 or fewer emp.) 11/10/2024 "business development" 2.5/5 What do you like best about Zoho CRM Plus? The integration capabilities and flexibility in handling various business functions have been very helpful Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? The user interface could be more intuitive, and some features feel a bit outdated compared to other platform Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Zoho CRM Plus is helping us centralize customer data, streamline our sales pipeline, and improve communication across departments. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Small-Business (50 or fewer emp.) 7/21/2024 "Does what you need it to do for a CRM" 3/5 What do you like best about Zoho CRM Plus? I would have to say the price point is the most attractive aspect of Zoho CRM. While Zoho CRM doesn't have the most visually attractive GUI, it still offers flexibility for a user, from adding a contact to creating an opportunity and tracking its funnel progress. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? I found that the other main competitors have more of a fluid pipeline management process and a broader range of integrations. As touched on before, the GUI is not the most visually appealing, and when you couple that with the different steps it takes to add a lead, convert it into an opportunity, and add notes on progress, you may find the process to be slightly more daunting than other CRMs you have used. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? We found a flexible CRM with top-notch features at a lower cost. This helped us improve lead management and boost customer conversions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Zelah G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zelah G.") ZG Zelah G. Marketing Specialist Small-Business (50 or fewer emp.) 6/25/2024 "ZOHO THE PERFECT SALES CRM" 5/5 What do you like best about Zoho CRM Plus? Zoho CRM Plus is a new innovative way to scale up business. Easy to integrate and use with other system. very easy implementation, user-friendly, great customer support and very easy to use in a daily basis. Our sales team uses it in all our transactions. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? there are no downsizes with zoho CRM Plus. You get more than what you paid for. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? It helps us in sales funneling, tracking progress for each client and stages and as a team we are able to manage accounts real time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic EF Emily F. Director of operations Small-Business (50 or fewer emp.) 9/18/2024 "Easy and straight to the point" 5/5 What do you like best about Zoho CRM Plus? Zoho CRM Plus is an amazing feature for keeping everything in order. You can directly track all efforts such as newsletters, advertising efforts and more. Review collected by and hosted on G2.com. What do you dislike about Zoho CRM Plus? I haven't come across something I dislike. Review collected by and hosted on G2.com. What problems is Zoho CRM Plus solving and how is that benefiting you? Tracking efforts. It gives more direct feedback on customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Zoho CRM Plus? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Zoho CRM Plus ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discussions/new) GU Guest User • Last activity 3 months ago What apps come with Zoho CRM Plus? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-apps-come-with-zoho-crm-plus) GU Guest User • Last activity over 2 years ago What are key features of a CRM system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/zoho-crm-plus-what-are-key-features-of-a-crm-system) [ View all Discussions ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/discuss) ## Pricing Options Pricing provided by Zoho CRM Plus. ### Zoho CRM Plus $57.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/pricing) Zoho CRM Plus Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-zoho-crm-plus-2018-12-06) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm-plus-2018-12-06) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm-plus-2018-12-06) ##### ##### Zoho CRM Plus Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Customer Support Portal Knowledge Base Call Center Features Mobile & Social Social Collaboration Features Social Network Integration [ View More Features ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/features) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[CRM](https://www.g2.com/categories/crm)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[CRM](https://www.g2.com/categories/crm)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most cost-effective professional machine translation tool for a small startup that needs quality output without paying enterprise API rates?](https://www.g2.com/discussions/what-is-the-most-cost-effective-professional-machine-translation-tool-for-a-small-startup-that-needs-quality-output-without-paying-enterprise-api-rates)[Recommendations for auto dialer software](https://www.g2.com/discussions/recommendations-for-auto-dialer-software)[What's the leading software for pricing strategy](https://www.g2.com/discussions/what-s-the-leading-software-for-pricing-strategy) [Which data de-identification platforms preserve data lineage and relationships required for business intelligence and analytics workflows?](https://www.g2.com/discussions/which-data-de-identification-platforms-preserve-data-lineage-and-relationships-required-for-business-intelligence-and-analytics-workflows)[Best tools for tracking event attendee data](https://www.g2.com/discussions/best-tools-for-tracking-event-attendee-data)[Pros and Cons Details](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)