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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (56.8% of reviews)
Entry-Level Pricing
$0.00
$57.00 Per Month
HubSpot Sales Hub
Star Rating
(13,276)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansZoho CRM Plus
Star Rating
(84)4.4 out of 5
Market Segments
Small-Business (56.8% of reviews)
Entry-Level Pricing
$57.00 Per Month
Learn more about Zoho CRM PlusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Marketing with a score of 8.8, while Zoho CRM Plus lags behind at 8.2. Reviewers mention that HubSpot's email automation features are intuitive and effective for lead nurturing.
- Reviewers mention that HubSpot Sales Hub's Lead Management capabilities are superior, scoring 8.8 compared to Zoho's 8.6. Users appreciate HubSpot's ability to seamlessly track and manage leads throughout the sales funnel.
- G2 users highlight that HubSpot Sales Hub offers a more user-friendly Ease of Use experience with a score of 8.7, while Zoho CRM Plus scores 8.3. Reviewers say that HubSpot's interface is more intuitive, making it easier for new users to adapt.
- Users on G2 report that HubSpot's Customer Support is highly rated at 8.6, compared to Zoho's 8.0. Reviewers mention that HubSpot provides timely and helpful support, which is crucial for small businesses.
- Reviewers mention that HubSpot Sales Hub shines in Opportunity & Pipeline Management with a score of 8.5, while Zoho CRM Plus scores 8.2. Users appreciate HubSpot's visual pipeline features that enhance tracking and forecasting.
- Users say that HubSpot's Integration Capabilities are robust, scoring 8.6, while Zoho CRM Plus scores slightly lower at 8.4. Reviewers mention that HubSpot's integrations with various marketing tools streamline workflows effectively.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Zoho CRM Plus
Zoho CRM Plus
$57.00
Per Month
Zoho CRM Plus unifies your sales, marketing, and support teams and helps you deliver a consistent, relevant experience, across every stage of the customer journey.
- CRM - Sales Force Automation
- Campaigns - Email Marketing Campaigns
- Desk - Customer Service Management
Free Trial
HubSpot Sales Hub
Free Trial is available
Zoho CRM Plus
Free Trial is available
Ratings
Meets Requirements
8.6
9,692
8.6
70
Ease of Use
8.7
10,570
8.4
72
Ease of Setup
8.3
4,553
8.2
52
Ease of Admin
8.6
3,091
8.6
29
Quality of Support
8.6
8,726
8.3
65
Has the product been a good partner in doing business?
8.7
3,046
8.6
28
Product Direction (% positive)
8.7
9,271
9.0
67
Features by Category
Sales Force Automation
8.7
5995
|
Verified
8.6
48
|
Verified
Feature Not Available
7.9
46
|
Verified
8.5
5847
|
Verified
8.3
47
|
Verified
8.5
6048
|
Verified
8.3
46
|
Verified
7.8
4162
|
Verified
8.1
42
|
Verified
8.5
5017
|
Verified
8.3
43
|
Verified
7.8
3218
|
Verified
8.3
42
|
Verified
7.8
3125
|
Verified
7.9
44
|
Verified
8.2
2418
8.3
43
|
Verified
Marketing Automation
8.7
5343
|
Verified
8.2
45
|
Verified
8.5
5014
|
Verified
8.3
45
|
Verified
8.7
5149
|
Verified
8.5
47
|
Verified
8.1
4406
|
Verified
8.3
42
|
Verified
Customer Support
8.3
3595
|
Verified
8.1
44
|
Verified
8.2
2428
8.0
49
|
Verified
8.4
3262
|
Verified
7.8
49
|
Verified
8.0
3244
|
Verified
7.5
45
|
Verified
8.3
3477
|
Verified
8.0
47
|
Verified
Reporting & Analytics
8.2
5717
|
Verified
8.5
48
|
Verified
8.4
6076
|
Verified
8.2
48
|
Verified
7.9
4250
|
Verified
8.3
44
|
Verified
Mobile & Social
8.0
3775
|
Verified
8.2
45
|
Verified
8.1
2425
|
Verified
8.1
45
|
Verified
7.7
4094
|
Verified
8.5
43
|
Verified
Platform
8.1
2883
|
Verified
8.7
34
|
Verified
8.3
2499
|
Verified
8.4
34
|
Verified
8.5
2957
|
Verified
8.4
35
|
Verified
8.1
2264
|
Verified
7.9
34
|
Verified
7.5
1957
8.0
35
|
Verified
8.0
2558
|
Verified
8.0
35
|
Verified
8.6
2956
|
Verified
8.6
36
|
Verified
8.0
1647
8.3
34
|
Verified
Integration
8.4
2251
|
Verified
8.4
35
|
Verified
8.2
2352
|
Verified
8.2
34
|
Verified
8.1
2212
|
Verified
8.1
33
|
Verified
Generative AI
7.4
650
8.1
25
Agentic AI - CRM
7.1
190
7.2
12
7.0
188
8.3
12
7.2
187
7.9
12
7.0
189
8.1
12
6.9
188
7.9
12
7.0
188
8.2
12
7.1
188
8.3
12
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
525
Not enough data
8.6
621
Not enough data
8.8
649
Not enough data
8.9
656
Not enough data
Organization
9.0
678
Not enough data
8.8
664
Not enough data
8.6
602
Not enough data
Performance Analysis
8.3
556
Not enough data
8.8
665
Not enough data
Sales Analysis
8.5
560
Not enough data
8.7
616
Not enough data
Generative AI
8.2
155
Not enough data
8.3
156
Not enough data
Agentic AI - AI Sales Assistant
7.8
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.3
20
Not enough data
Integrated Workflows
8.8
1617
Not enough data
9.0
1658
Not enough data
8.3
1428
Not enough data
8.2
1328
Not enough data
8.8
1506
Not enough data
8.7
1369
Not enough data
8.6
1295
Not enough data
Repeatability and Reportability
8.6
1468
Not enough data
8.7
1535
Not enough data
8.6
1508
Not enough data
8.1
1385
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1236
Not enough data
8.1
1203
Not enough data
8.1
1194
Not enough data
7.8
1075
Not enough data
7.7
1021
Not enough data
Generative AI
7.3
485
Not enough data
Agentic AI - Sales Engagement
7.0
169
Not enough data
7.2
170
Not enough data
7.1
171
Not enough data
7.3
170
Not enough data
7.1
171
Not enough data
7.2
171
Not enough data
7.1
172
Not enough data
Call Analytics
8.2
298
Not enough data
7.9
266
Not enough data
8.0
275
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.5
240
Not enough data
7.7
250
Not enough data
Generative AI
7.6
110
Not enough data
Agentic AI - Conversation Intelligence
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Not enough data
Automation - AI Agents
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Not enough data
Platform
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Not enough data
Autonomy - AI Agents
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Not enough data
Generative AI
8.8
7
Not enough data
8.8
7
Not enough data
Integrations
8.3
518
Not enough data
9.0
714
Not enough data
8.3
583
Not enough data
8.4
572
Not enough data
7.7
483
Not enough data
Branding & Customizatio
8.6
623
Not enough data
8.8
643
Not enough data
8.4
565
Not enough data
Automatic Rules & Configurations
8.7
617
Not enough data
8.9
626
Not enough data
8.5
583
Not enough data
Agentic AI - Business Scheduling
7.7
42
Not enough data
7.5
42
Not enough data
Agentic AI - Visitor Identification
5.7
16
Not enough data
Agentic AI - Sales Performance Management
6.6
74
Not enough data
6.8
74
Not enough data
6.6
74
Not enough data
Incentives
7.9
764
Not enough data
8.1
841
|
Verified
Not enough data
7.6
711
|
Verified
Not enough data
8.3
937
Not enough data
Personalization
8.4
962
Not enough data
8.5
1092
|
Verified
Not enough data
8.8
1190
|
Verified
Not enough data
8.5
982
|
Verified
Not enough data
Administrative
8.6
1015
|
Verified
Not enough data
8.4
895
|
Verified
Not enough data
8.3
852
Not enough data
Agentic AI - Email Tracking
6.8
109
Not enough data
6.9
109
Not enough data
7.0
109
Not enough data
6.9
109
Not enough data
6.9
108
Not enough data
6.8
109
Not enough data
7.0
110
Not enough data
Analytics
8.7
2079
Not enough data
8.8
2070
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2120
Not enough data
8.9
2120
Not enough data
8.8
2212
Not enough data
Feature Not Available
Not enough data
8.9
2192
Not enough data
Generative AI
7.5
476
Not enough data
Agentic AI - Sales Analytics
6.9
96
Not enough data
7.1
95
Not enough data
7.2
93
Not enough data
7.3
95
Not enough data
7.1
94
Not enough data
Data Sourcing
8.3
1343
Not enough data
8.4
1414
Not enough data
8.2
1282
Not enough data
8.6
1531
Not enough data
8.4
1375
Not enough data
Predictive Analytics
8.1
1332
Not enough data
8.2
1293
Not enough data
7.8
1120
Not enough data
7.9
1251
Not enough data
Sales Management
8.8
1541
Not enough data
7.9
1235
Not enough data
8.4
1396
Not enough data
8.9
1607
Not enough data
Agentic AI - Outbound Call Tracking
7.5
61
Not enough data
7.2
59
Not enough data
Calling
8.6
1189
Not enough data
8.1
983
Not enough data
8.6
1150
Not enough data
8.7
1181
Not enough data
7.9
68
Not enough data
Contacts
8.7
1256
Not enough data
8.4
1099
Not enough data
8.6
1159
Not enough data
Insights
9.1
1344
Not enough data
8.7
1186
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1091
Not enough data
7.5
64
Not enough data
Agentic AI - Sales Enablement
7.0
59
Not enough data
7.0
58
Not enough data
6.9
57
Not enough data
Content Management
8.4
798
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
807
Not enough data
8.4
794
Not enough data
Analytics
8.4
874
Not enough data
8.4
877
Not enough data
8.4
821
Not enough data
8.3
796
Not enough data
Learning Management - Sales Enablement
7.4
33
Not enough data
7.2
33
Not enough data
7.5
33
Not enough data
Revenue Enablement - Sales Enablement
7.2
33
Not enough data
7.1
33
Not enough data
7.5
33
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Zoho CRM Plus are categorized as AI Sales Assistant, Sales Performance Management, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, and AI Agents For Business Operations
Zoho CRM Plus is categorized as Customer Journey Analytics
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Information Technology and Services
19.8%
Computer Software
11.1%
Financial Services
7.4%
Accounting
7.4%
Marketing and Advertising
4.9%
Other
49.4%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What are key features of a CRM system?
1 Comment
AR
Certain key features are customization, lead management, workflow automation, etc. A little advanced features are like sales forecasting and analytics.Read more
What apps come with Zoho CRM Plus?
1 Comment
SD
Zoho Desk, Zoho Projects, Zoho Sales IQ, Zoho CliqRead more
Zoho CRM Plus has no more discussions with answers
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