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Wix

By Wix

4.2 out of 5 stars

How would you rate your experience with Wix?

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Wix Reviews & Product Details

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Pricing

Pricing provided by Wix.

Free

Free

Light

$17.00
Per Month

Wix Media

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Wix Reviews (1,780)

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Reviews

Wix Reviews (1,780)

View 4 Video Reviews
4.2
1,780 reviews

Pros & Cons

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Sophia M.
SM
Owner/studio Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Wix doesn’t allow easy integration"
What do you like best about Wix?

Everything’s great and super easy to set up on Wix, however, integration with other Booking sites is aggravating and it’s too tedious to do it service by service as opposed to having one selection to do everything at once Review collected by and hosted on G2.com.

What do you dislike about Wix?

The integration buttons are horrible. They don’t work easy to use Review collected by and hosted on G2.com.

Ashok k.
AK
Sales Analyst
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Wix’s New Features Make Website Creation Faster and Easier"
What do you like best about Wix?

I used to work with an older version of Wix, but now everything has been updated with new features and more design options. It has made creating a website much faster and easier for me. Review collected by and hosted on G2.com.

What do you dislike about Wix?

Overall, compared to previous versions, I am enjoying the new features. I find them to be a good improvement. Review collected by and hosted on G2.com.

Dave M.
DM
Chief Marketing Officer (fractional - multiple companies)
Small-Business (50 or fewer emp.)
"Fraudulent renewal scams - and way harder to use than Webflow or Tilda"
What do you like best about Wix?

It's become a fully-integrated marketing platform (lite version)... so if you need bare minimum CRM, email marketing, shopping cart, etc. with a no-code website builder it's not a bad place to start and their template library is pretty good. But that is also why it's not a great platform if you think your business will grow - none of the tools are as robust as something else - sort of a jack-of-all-trades platform that's not great at any of it but can be an okay entry point.

Their live chat is also pretty responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Wix?

All of their tech is okay but not great. For example: their email marketing is okay but not as good as Mailchimp/competitors that specialize in email, their CRM is better than nothing, but not as good as Pipedrive/NutshellCRM or other SMB-targeted CRMs (not even talking about Hubspot which I consider more for larger orgs). And their web builder is good, with good templates and decent capabilities, but not as intuitive/easy to use as Webflow, Squarespace or Tilda - and doesn't have near the SEO capabilities or tech customization native in Webflow or Tilda.

In short, you can get okay ecommerce, but would be better off with Shopify or BigCommerce. You can get okay email marketing and CRM but would be better off getting specialized apps and then dropping their form fields into your site. You can build a decent website with Wix, but for advanced and custom design/integrations/actions as you grow your business - and better SEO tools - you'd be better off with Webflow or Tilda.

Additionally, in my opinion, they've gotten more scammy over time as their tech has been surpassed by competitors. I used to build client sites in Wix all the time (between 2016 - 2019 I built 5 client sites plus my own there)... but they've instituted hidden upcharges, confusing subscription plans and a super shady renewal practice where they bill you 14 days before your renewal ends and then tell you it can't be refunded even if you cancel before your newly-purhcased-but-not-wanted renewal starts. I don't like doing business with companies I feel like are trying to screw me so I'd have stopped using them for that reason alone. Review collected by and hosted on G2.com.

Juan S.
JS
Senior Data Analyst
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Wix - a simple, no-code solution to design and host your own website."
What do you like best about Wix?

I needed to get a website online ASAP - with zero experience! After a lot of research, I came across Wix (with the help of Ai of course). From registering to publishing my website took less than 6 hours, that's how simple it is to use. I now log into the console daily, tweaking my website but also monitoring the traffic to the website. Even with the basic plan I'm using, the analytics are pretty impressive. Designing the website pages, adding photos, and links to social media was a breeze. They also have a host of apps that integrate easily with Wix. I've used 2 already. If you need help, customer support is just a click away, with a live chat option as well. I never thought launching my very own website would be so easy. I'm well and truly impressed. Review collected by and hosted on G2.com.

What do you dislike about Wix?

The initial pricing guide is a little misleading, especially if you are a total newbie. The monthly subscription is pretty reasonable. Only after you've paid for the subscription, they inform you that you need to pay an annual domain registration fee which is like 3x the subscription price (it is for 12 months tough). Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Do not use Native app / Branded App"
What do you like best about Wix?

I’ve really enjoyed working with Wix for websites and bookings. Review collected by and hosted on G2.com.

What do you dislike about Wix?

I’ve really enjoyed working with Wix for websites and bookings, so when it was time to build my own app, I naturally chose Wix again. Unfortunately, this turned out to be a big mistake.

I built my branded/native app using the Wix system, but it has now been rejected by Google three times with the same issue: “Crashes for users – the app opens but keeps crashing.” It has also been rejected by Apple.

I expected that using Wix’s app builder would result in a functional product – especially given their strong presence in the website space – but this has not been the case.

Customer support has been extremely disappointing. Responses are delayed, vague, and often feel AI-generated. I’m not even sure if I’ve spoken to a human at all. Despite repeated contact, no one has taken responsibility or provided a clear timeline for a solution.

I would not recommend using Wix for app development based on this experience. Review collected by and hosted on G2.com.

Ambre R.
AR
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Best website builder"
What do you like best about Wix?

easy to use, customer support, Ease of Integration Review collected by and hosted on G2.com.

What do you dislike about Wix?

Nothing at all. I enjoyed using the website builder Review collected by and hosted on G2.com.

Arijit  N.
AN
Senior Moderation Executive
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Building my website with Wix was smooth and beginner-friendly, with lots of customization options."
What do you like best about Wix?

Easy drag-and-drop site builder tool available. Review collected by and hosted on G2.com.

What do you dislike about Wix?

1. Limited flexibility in free plan

2. Can't switch templates after publishing

3. Slower loading times on some sites

4. More expensive than expected with add-ons

5. SEO options are basic for advanced users Review collected by and hosted on G2.com.

Paula J.
PJ
"Frustrating for Photography, Limited Features"
What do you like best about Wix?

The initial setup of Wix was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Wix?

I find using Wix hard lately, especially with photo albums. Review collected by and hosted on G2.com.

MOHAMMAD A.
MA
student
Small-Business (50 or fewer emp.)
"Review for wix studios"
What do you like best about Wix?

Wix is best for designers. You can design beautiful websites using Wix. If we use it properly, we can build the most basic to the most advanced websites. It also has various integrations, multiplepluginss and various apps Review collected by and hosted on G2.com.

What do you dislike about Wix?

It will be a bit difficult to use i you have zero idea about designing Review collected by and hosted on G2.com.

GP
Marketing Manager
Small-Business (50 or fewer emp.)
"Wix is freaking awesome!"
What do you like best about Wix?

Wix is very user friendly, their spport team gets back with you very quickly as well. Being a daily user it has become very easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Wix?

Sometimes when updates are done it changes where things are or they aren't working as well. If it is a big update Wix will freeze or be very slow as well. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Wix.

Free

Free

Light

$17.00
Per Month

Core

$29.00
Per Month
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Wix Features
Templates
Drag and Drop
HTML Input
SEO
Site Analytics
Marketing Tools
Email Integrations
Content Management
Permissions
Templates