Chaty Reviews & Product Details

I like that Chaty is a simple icon that lets me add all my socials and ensures they're available on all pages. I also appreciate the attention notifications and the user interface. The attention animations highlight the Chaty icon, making it easier for users to interact with it. Additionally, the initial setup of Chaty was pretty easy. Also the team is super friendly feel free to reach them if you have any issues they always help. Review collected by and hosted on G2.com.

I think Chaty could be improved by adding FAQ responses or a custom bot. It would be great if basic Q&A responses could be added or automated through OpenAI or LLM integration. Review collected by and hosted on G2.com.

I truly appreciate Chaty for its ease of use, which simplifies providing support to students in my Thinkific course. The platform is user-friendly and allows for a seamless experience, making task navigation smooth and uncomplicated. Additionally, the availability of a tool that enables selecting from about 30 different communication channels is invaluable. This feature is not only versatile but also straightforward to set up, enhancing my ability to communicate via multiple methods effectively. Furthermore, the initial setup of Chaty couldn't be easier, which speaks volumes about its usability and accessibility. Review collected by and hosted on G2.com.

I had a problem with the LinkedIn channel, but their support quickly pointed out the problem and helped me resolve it. Review collected by and hosted on G2.com.

i'm a google ads expert. this widget is the only widget that i was able to track whatsapp message conversions for google ads. it was so easy to set the whatsapp message conversion tracking. i was trying to fix that conversion tracking issue for a year. Currently all of the conversions on google ads comes from the chaty whatsapp widget.

User interface is significantly simple. Can't be better.

customer support is amazing. i got immediate reply to my message from a real human. Review collected by and hosted on G2.com.

i'm trying to find what might be better but so far it's the best. Review collected by and hosted on G2.com.

This tool is easy to set up and offers powerful features. The communication options work well for customers in different geographic locations and with varying preferences. I also appreciate the good customer support. Review collected by and hosted on G2.com.

No major issue with the application, more customization ability and more analytics would be nice. Review collected by and hosted on G2.com.

It is very easy to use, has comprehensive functions and the customer service responds promptly Review collected by and hosted on G2.com.

The position of the icon cannot be placed randomly. Review collected by and hosted on G2.com.

The chat widget lets you engage your audience where they are and where YOU are. I am glad it also allows access to Chatway live messenger for centralized communication. CRM /leads feature is nice if you are not using a CRM for lead capture. Review collected by and hosted on G2.com.

No build in live chat or phone app for distributed call centers...if I understand correctly. Review collected by and hosted on G2.com.

The thing that impressed me the most is the efficiency of the support service. The features available with the free plan allow you to use WhatsApp effectively. Easy to use and for anything, they help you immediately to solve the problem. Review collected by and hosted on G2.com.

For now, there isn't anything I don't like. Review collected by and hosted on G2.com.

The easy use, through it I can integrate directly with my site on WordPress by adding custom widgets to my liking. Review collected by and hosted on G2.com.

Due to lack of resources, many more "integrations" or directions could be added to help us take the Lead elsewhere. Review collected by and hosted on G2.com.

Chaty is great and easy to implement. Great chat functionality and great value. Review collected by and hosted on G2.com.

Does not have sme of the functions of more robust options although they are also more expensive. Review collected by and hosted on G2.com.

Its UI/UX and how smooth it is and integrates almost natively to our website Review collected by and hosted on G2.com.

Integration among options could be improved when having set up multiple functionalities. The team is great and fast to assist you. Price is on the higher end but seems reasonable if you can get to take advantage of a tool like this. Review collected by and hosted on G2.com.