Wix Features
Merchandising/Marketing (7)
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Storefront Design Tools
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
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Product Visualization
Ability to display and manage photos, 3D views, videos etc for each product
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Recommendations / Personalization
Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc
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Promotions and Discounts
Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
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Shopping Cart Abandonment
Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.
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Product Reviews
Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products
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SEO
Provides tools to drive traffic to pages via organic search
Product Catalog (5)
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Content Management
Ability to add/update products, product pricing, product information and other content included on eCommerce site.
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Product Configuration
Ability to all users select options to configure the product or select product options. For example, color, size, etc.
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Product Search and Filtering
Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting
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Intangible Products
Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Order Process (18)
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Checkout Process
Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
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Shipping Options
Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.
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Tax Display and Processing
Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.
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Payment Processing
Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.
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Order Management
Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.
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Returns / Refunds
Functionality to allow users to process returns/refunds either via self service or contacting customer service.
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Retail Inventory Management
Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
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Multi-Channel Fulfillment
Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.
Returns Management
Track and facilitate returns of products sold
Order Processing
Send / receive, process, and execute orders
Order Fulfillment
Manage the process of receiving, preparing, and delivering orders for goods/products
Purchase Order Management
Create, send, and track purchase orders and their statuses
Backorder Management
Manage customer orders that cannot be filled immediately due to out-of-stock items
Special Order Management
Manage special order requested by a customer
Payment Options
Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more
Sales Order Management
An order generated by a seller to a customer, containing details about products or services
Purchase Order Management
Create, send, and track purchase orders and their statuses
Credit Card Processing
Accept and process credit card transactions
Multi-Channel Support (11)
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Omnichannel
Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.
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Mobile
Features that enable customers to easily to shop for products using a mobile device.
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Social Commerce
Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.
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Customer Service
Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.
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Store Locator
Enable customers to locate and navigate to physical locations by zip code, city or GPS
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3rd-Party Store Integration
Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels
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B2B
Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.
Multi-Store
Manage multiple teams and operations from a central location
Point of Sale (POS) Integration
Integrates with point of sale (POS) systems
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Mobile Commerce
Platform (33)
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APIs
System provides well documented API's that can be used to integrate to any 3rd Party or internal system.
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Customization
Product provides tools to customize web store front, business process, etc. to meet unique business needs.
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Integrations to Add-on Tools
Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.
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User Management
Enables customers to update their own user information, settings and preferences.
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Reporting / Analytics
Provides standard and ad-hoc reporting ability to meet business requirements
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Security
Software provides appropriate tools and certifications to protect against fraud and malicious attacks
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Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
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Admin Access Rights
Provides ability to control editing rights by product category, geography etc.
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Test-to-Product Migration
Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site
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Internationalization
Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation
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Cross Browser Support
Enables store or site to provide the same user experience in all browsers and browser versions.
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Performance and Reliability
Software performs well and runs with minimal unscheduled downtime
Mobile Access
Access software remotely via mobile devices
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Shipping Management
Manage and track orders being shipped to customers
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Website Management
Built-in website builder or integration with third-party site
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Reviews Management
Track and monitor reviews of products or services
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Product Data Management
Capture, organize and track product-specific data and information in a centralized location
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Workflow Management
Create, design and manage workflows for repetitive tasks
Warehouse Management
Manage and track operations and inventory within warehouses
Sales Tax Management
Calculation of consumption tax imposed on the sale of goods/services
Customer Management
Store and organize information about customers and previous interactions
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Data Security
Protect sensitive data for digital privacy
Customizations (8)
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Templates
Provides ready-made templates for simplified website creation.
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Drag and Drop
Allows users to drag and drop items and content to customize their site's look.
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HTML Input
Permits HTML-savvy administrators to input code to uniquely customize their website.
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Domain Name
Offers customers the option to purchase a unique domain name.
Custom Domains
Create branded link campaigns or short links with one or multiple custom domains.
Customizable Forms
Customize contracts and forms to collect specific information
Customizable Branding
Add customized logos and colors to align with company branding
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Growth (7)
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SEO
Provides insight into words that would increase search engine optimization.
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Site Analytics
Gives users insight into unique pageviews, subscribers, location of viewers, etc.
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Marketing Tools
Provides tools that aid in user marketing efforts.
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E-Commerce
Allows users to turn their website into an online store by offering e-commerce capabilities.
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Hosting
Hosts domains within the tool.
Online Booking Tools
Add tools to web pages to handle online bookings
Website Analytics
Track and analyze information regarding website visitors
Content (11)
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Email Integrations
Provides an email for users to field communication within their website builder too.
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Content Management
Manages content such as blogs, marketing tools, newsletters, etc.
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Permissions
Allows administrators to create role or password-based permissions to ensure users see only what they should see.
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WordPress Tool
Website Builder
Design Management
Collaborate on creating a product by sharing and adjusting designs through a shared portal
Website Management
Built-in website builder or integration with third-party site
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Website Integration
Seamlessly integrates with 3rd party websites
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Page Customization (5)
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Drag and Drop
Allows users to drag and drop items and content to customize their site's look.
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Templates
Provides ready-made templates for simplified landing page creation.
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Advanced Customization
Allows users to edit a page's HTML or CSS code, or add custom code.
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Content Library
Allows users to upload and manage content such as photos, videos, and audio.
Email Templates
Pre-made examples and templates for emails
Page Optimization (6)
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Mobile Responsive
Creates mobile responsive pages for optimized viewing on mobile devices.
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Web Analytics
Gives users insight into unique pageviews, conversions, visitor location and device type, etc.
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SEO
Optimizes content to increase search engine result rankings.
Real-Time Analytics
Analyze and gain insights into data in real-time
Campaign Analytics
Track and interpret campaign performance metrics
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Integrations (10)
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E-Commerce Integration
Integrates with e-commerce platforms.
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Third-Party Integrations
Set up connections to third-party platforms to improve business processes
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Domain Integration
Allows companies to connect landing pages to their existing domain.
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Multi- Calendar Integration
Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc.
Website Integration
Provides the ability to be embedded into websites
Payment Acceptance
Integrates with payment processing software to accept payment from customers
Video Conferencing
Integrates with video conferencing tools to allow for virtual appointments
Communication
Integrates with SMS providers or instant messaging platforms to communicate directly with customers
Support (1)
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Customer Support
Customer Support
Notifications (6)
Confirmations & Reminders
Ability to send confirmation and reminder emails & texts
Appointment Follow-Up
Ability to send automated follow-up emails/texts upon conclusion of appointment
Scheduling Notifications
Receive a notification whenever a customer schedules an appointment
Recurring Appointments
Schedule repeating appointments based on a duration of time
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Group Scheduling
Automatically find mutually available meeting time slots across multiple calendars
Settings (3)
Time Zone Detection
Automatically detects the time zone of both parties to avoid booking mistakes
Availability Settings
Ability to set preferred availability to ensure appointments are only booked during approved times
Blocked Time Settings
Ability to block off additional time between appointments for travel or preparation
Personalization (2)
Branding
Personalize booking page with custom logos and colors to match branding
Links
Personalize a booking link to share with customers
Headless Commerce (5)
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Decoupling
Ability to disconnect the front office from the back office of an e-commerce platform
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REST APIs
Provide APIs that allow for interaction with RESTful web services
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Data Orchestration
Capture and manage data from multiple sources and syncronize it with the front end and back end
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Customization
Allows developers to customize the platform using multiple programming languages
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Extensibility
Include prebuilt integrations with multiple systems such as ERP and CRM
Platform Basics (7)
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Templates Library
Contains a library of templates and web frameworks that can be customized for the desired website.
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Visualization Tools
Provides tools that allow for the visualization of front-end code through the editing of HTML or CSS code for a preview of the final website.
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HTML and CSS Editors
Has the ability to create, edit and export HTML and CSS files for the creation of the website.
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Content Elements Libraries
Contains a content library with design elements, templates and short codes that can be used in the process of creating and designing websites.
Dynamic Content
Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Image Library
Store and manage images
Platform Additional Functionalities (7)
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WYSIWYG Editor Integration
Integrates with a WYSIWYG editor so users can see what the published website will look like as they edit the prototype.
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Marketing Tools Integrations
Integrate with marketing platforms that can connect the created website to marketing tools that allow for the launching of campaigns and driving traffic to the website.
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Vector Graphics Tools Importing and Integration
Allows users to import or integrate with vector graphics tools to provide additional design functionality.
Online Booking Tools
Add tools to web pages to handle online bookings
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
CMS Integration
Integration with content management software
Generative AI (12)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Image
Provides the ability to generate images from a text prompt.
AI Text-to-Speech
Simulates human-like speech from text inputs.
AI Image-to-Text
Converts images into a textual description, identifying key elements.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
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AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Lead Generation
Manage the process of attracting and converting business prospects into leads
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Performance - Cloud Web Hosting (4)
Caching
Provides caching features to ensure the website is fast and there is no latency.
Intuitive Control Panel
Offers user-friendly control panels or dashboards for easy management and monitoring of hosting environments, improving efficiency and user experience for administrators.
Opering System
Offers flexibility in terms of the operating systems they support, allowing clients to choose between different operating systems such as Linux or Windows.
Server Redundancy
Offers a site backup to take over the existing server if it becomes redundant.
Support - Cloud Web Hosting (4)
Free SSL
Offers free Secure Sockets Layers (SSL) certificate to ensure maximum security of web traffic and sensitive data.
Auto-scaling
Allows automatic scaling of server resources based on web traffic as and when required.
Flexible Pricing - Cloud Web Hosting
Offers flexible pricing model to match the amount of resources used in the event of surge and dip in traffic levels.
Support
Provides 24/7 technical assistance to resolve technical issues, network, security and server performance concerns.
Security - Cloud Web Hosting (3)
Compliance and Certifications
Adheres to industry-specific compliance standards and obtain certifications such as GDPR, HIPAA, SOC 2, and ISO 27001 to ensure the security and privacy of clients' data.
Backup
Provides automated backups on a daily basis to ensure protection of files and databases.
Data Security
Implements robust security measures such as multi-factor authentication (MFA), role-based access, advanced firewalls and more to safeguard data.
Security - Domain Registrar (3)
Advanced DNS management
Offers features like custom nameservers, DNSSEC (Domain Name System Security Extensions), and enhanced control over DNS settings for advanced users.
WHOIS privacy protection
Protects personal information from being publicly available in the WHOIS database, reducing spam and privacy risks.
Two-factor authentication (2FA)
Adds an extra layer of security to your account, protecting against unauthorized access.
Convenience and automation - Domain Registrar (3)
Bulk domain management
Allows users to register, transfer, and manage multiple domains at once, simplifying the process for users managing many domains.
Domain parking
Provides the option to park unused domains with a simple web page or advertisements until they’re ready for use.
Auto-renewal
Automatically renews domain registrations before they expire, preventing accidental loss of the domain.
Support and service - Domain Registrar (3)
Knowledge base and tutorials
Helpful documentation, guides, and FAQs to assist users in managing their domains effectively.
Domain transfer assistance
Provides support for transferring domains between registrars.
24/7 customer support
Around-the-clock support via multiple channels (chat, phone, email) to assist with issues or questions.
Advanced management and features - Domain Registrar (3)
Email forwarding and hosting
Offers basic email forwarding or hosting services tied to the domain, allowing users to set up professional email addresses easily
Website builder integration
Offers built-in website building tools for users who want to quickly create a website along with registering their domain.
Domain auction and backordering
Offers services to help users purchase expired or premium domains, or backorder domains they wish to acquire when they become available.
Agentic AI - Landing Page Builders (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Web Design (6)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
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Natural Language Interaction
Engages in human-like conversation for task delegation
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
Multi-Language
Manage and support multiple languages
Agentic AI - E-Commerce Platforms (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Accounting Integration
Integrate with a third-party accounting system
Agentic AI - Online Appointment Scheduling (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Natural Language Interaction
Engages in human-like conversation for task delegation
Additional Functionality (158)
Text Editing
Edit text as needed
HTML5 Technology
Real-Time Updates
Receive system updates as soon as any changes are made
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Code Editing
Edit code that has been previously created for product development.
Website Hosting
Publishing and managing websites across the internet.
Website Analytics
Track and analyze information regarding website visitors
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Website Management
Built-in website builder or integration with third-party site
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Shopping Cart
Checkout of online store
Image Editing
Edit, touch up, and convert images for publishing
No-Code
Drag and drop/visual interfaces that allow non-tech users to build without writing code
Revision History
Track what was updated, who made the changes, compare two revisions, and revert or perform another revision
Design Management
Collaborate on creating a product by sharing and adjusting designs through a shared portal
Automatic Backup
Data is backed up automatically to prevent data loss
Landing Pages/Web Forms
Create landing pages or online forms designed to capture new leads and prospects
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Custom Domains
Create branded link campaigns or short links with one or multiple custom domains.
Forms Management
Store, manage and track all forms in a centralized location
Animation
Ability to insert animations/transitions
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Customizable Forms
Customize contracts and forms to collect specific information
Newsletter Management
Create and update newsletter content to increase engagement
Preview Functionality
Preview materials before finalizing projects
Website Publishing Options
Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain
Customizable Branding
Add customized logos and colors to align with company branding
Content Import/Export
Import or export content
Shopping Cart
Checkout of online store
Online Store Builder
Includes functionalities for creating custom eCommerce websites
Real Time Editing
Preview and make real-time changes in the web content
Multi-Language
Manage and support multiple languages
Landing Pages/Web Forms
Create landing pages or online forms designed to capture new leads and prospects
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
API
Application programming interface that allows for integration with other systems/databases
Activity Tracking
Track and document all activities across devices, networks, and other systems
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Visitor Tracking
Track visitors and purpose of visits
Survey Builder
Create and manage surveys
Auto Update
Automatic update of information / software
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Data Import/Export
Import and export data to and from software applications
Customizable Fields
Customize data fields to support various needs and use cases
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Media Library
Collection of images, videos and other digital content that can be used
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Inventory Control
Monitor product stock levels
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reordering
Accept and track repeat orders
Bulk Ordering
Accept and track orders with multiple items
Multi-Currency
Manage and handle various international currencies
Customer Accounts
Record customer information, purchase history, and other notes
Multi-Location
Manage and support multiple locations
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Shopping Cart
Checkout of online store
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Order Tracking
Track orders throughout the fulfillment process
Email Marketing
Create and send email blasts/campaigns
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Templates
Sample files or documents that could be customized as needed or used as is
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Customizable Branding
Add customized logos and colors to align with company branding
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Kitting
Group and package individual but related items as one package set
Customer Touchpoints
Identify specific interactions between customers and brands
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Web/Mobile App Development
Create/edit commerce applications for mobile devices and/or web
Product Catalog
Present a catalog of inventory that customers can view
Inventory Optimization
Maintain and control the stock level of inventory
De-Coupled Front & Back Ends
Separate front and back end platforms to make coding changes without affecting user experience
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Conversion Tracking
Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Product Configurator
Customize the specifications of a finished product to meet the particular needs of a customer
Data Import/Export
Import and export data to and from software applications
Inventory Auditing
Cross-checking financial records with physical inventory counts and records
Quotes/Estimates
Generate quotes or estimates for customers
Customer History
Access previous interactions or concerns to maintain customer relationships
Invoice Creation
Create invoices from scratch or have recurring invoices
For Small Businesses
Designed for small businesses
Abandoned Cart Saver
Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Forms
Customize contracts and forms to collect specific information
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Availability Management
Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
Wait List Management
Record, update and manage waiting lists
Mobile Access
Access software remotely via mobile devices
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Data Import/Export
Import and export data to and from software applications
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Email Marketing
Create and send email blasts/campaigns
Client Management
Manage contact details and communication with clients
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Client Database
Electronic storage of stakeholder contact information
Online Booking
Book meetings and appointments through a website or digital platform
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
SMS Messaging
Send messages via SMS
Credit Card Processing
Accept and process credit card transactions
API
Application programming interface that allows for integration with other systems/databases
Multi-Location
Manage and support multiple locations
Email Management
Manage, store and organize emails within the system or via third-party apps
Customer History
Access previous interactions or concerns to maintain customer relationships
Calendar Management
Track and manage schedules and meetings via an integrated calendar
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Form Builder
Adds a customizable form to the landing page, usually for the purposes of lead generation
Contact Management
Manage, organize, and store contact information
Website Management
Built-in website builder or integration with third-party site
API
Application programming interface that allows for integration with other systems/databases
Drip Campaigns
Send automated marketing emails based on user actions over a predetermined period
Email Marketing
Create and send email blasts/campaigns
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Website Publishing Options
Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Email Management
Manage, store and organize emails within the system or via third-party apps
Customizable Branding
Add customized logos and colors to align with company branding
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Conversion Rate Optimization
Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Forms
Customize contracts and forms to collect specific information
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Real Time Editing
Preview and make real-time changes in the web content
Conversion Tracking
Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Forms Management
Store, manage and track all forms in a centralized location
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Customizable Fields
Customize data fields to support various needs and use cases
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Autoresponders
Create and automatically send premade copy in response to customer messages
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Activity Tracking
Track and document all activities across devices, networks, and other systems
Design Management
Collaborate on creating a product by sharing and adjusting designs through a shared portal
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Responsive Web Design
Web design that automatically adjusts to look good on different screen sizes
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Lead Capture
Automatically identify and save contact information of potential customers
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Top-Rated Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.
The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.


