Willowcommerce Reviews & Product Details

Founded in 2017, Willow Commerce is an AI-powered e-commerce operations platform designed to assist businesses that sell across multiple online channels. This innovative solution integrates various aspects of e-commerce management, including product listings, inventory management, order processing, shipping logistics, and warehouse workflows, into a cohesive system. By consolidating these critical functions, Willow Commerce enables teams to maintain control and efficiency as their sales volume and operational complexity increase. Primarily targeted at e-commerce businesses of all sizes, Willow Commerce is particularly beneficial for those operating across multiple platforms, such as marketplaces, social media, and their own websites. As the landscape of online retail continues to evolve, businesses often face challenges in managing disparate systems and processes. Willow Commerce addresses these challenges by providing a unified platform that streamlines operations and enhances productivity. This is especially valuable for businesses looking to scale their operations without sacrificing quality or customer satisfaction. Key features of Willow Commerce include advanced inventory management, enabling users to track stock levels in real time across multiple channels, reducing the risk of overselling or stockouts. The platform's order management capabilities facilitate seamless processing of orders from various sources, ensuring timely fulfillment and improved customer experience. Additionally, the AI-driven analytics tools provide insights into sales trends and customer behavior, empowering businesses to make data-driven decisions that enhance their strategies and operations. Another significant benefit of Willow Commerce is its automation capabilities, which help reduce manual tasks and minimize errors. By automating workflows related to order processing, shipping, and inventory updates, teams can focus on higher-value activities, such as marketing and customer engagement. The platform also supports integration with various shipping carriers, enabling businesses to optimize their shipping processes and reduce costs. Willow Commerce stands out in the e-commerce operations category by offering a comprehensive solution that addresses the complexities of managing multiple online sales channels. Its focus on automation, real-time data, and a user-friendly interface makes it a valuable tool for businesses aiming to streamline operations and improve overall performance in the competitive e-commerce landscape.

Product Website

Seller

Willowcommerce

Discussions

Willowcommerce Community

Languages Supported

English

Overview by

Amar Chavda

Pricing

Pricing provided by Willowcommerce.

Free Trial

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Willowcommerce Integrations

(14)

Verified by Willowcommerce

Willowcommerce Media

The "Product Catalog" page displays a consolidated view of all products contained within listings with photos, descriptions, prices, availability data and in which marketplaces they are active. It allows the user to browse, search, and manage product listings effectively for easy organization and...

Willowcommerce Demo - Selling Channels Inventory

Seamlessly Sync Your Inventory Across Multiple Channels

Willowcommerce Demo - One-stop to manage your multi-channel listings

No more hopping between platforms or juggling multiple product catalogs.

Willowcommerce Demo - Dashboard & Analytics

Gain a complete overview of your business performance with real-time sales trends, order volumes, customer insights, and marketplace breakdowns. Track key metrics like total sales, average order value, and new customers — all in one powerful, easy-to-read dashboard.

Discover how Willow Commerce transforms the digital marketplace with cutting-edge solutions, empowering businesses to thrive in the competitive world of e-commerce.

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Mohd S.

Marketing Manager

Mid-Market (51-1000 emp.)

12/23/2025

"Added Three New Marketplaces in One Month"

5/5

What do you like best about Willowcommerce?

What I appreciate most is how simple it is to expand into multiple marketplaces using this tool. Setting up connections with Walmart, eBay, and Newegg was quick and uncomplicated, and the automatic product syncing along with precise category mapping worked seamlessly. Managing inventory across all these channels in one place helps prevent overselling and significantly reduces the amount of manual work required. Review collected by and hosted on G2.com.

What do you dislike about Willowcommerce?

Although there is a learning curve, especially for newcomers to multi-channel selling who may find advanced configurations challenging at first, the platform runs smoothly and demands minimal ongoing effort once the initial setup is finished. Review collected by and hosted on G2.com.

What problems is Willowcommerce solving and how is that benefiting you?

We'd been selling exclusively on Amazon and our website for four years. Wanted to expand but the technical setup with Extensiv was overwhelming. This platform made adding Walmart, eBay, and Newegg incredibly straightforward. Each marketplace took maybe 45 minutes to connect and configure. Product listings synced automatically with appropriate category mappings. Revenue jumped 33% in quarter three just from the additional channels. The unified inventory management means we're not worried about overselling across seven platforms now. Review collected by and hosted on G2.com.

Response from Amra Chavda of Willowcommerce

edit

Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that expanding into new marketplaces felt straightforward and that product syncing, category mapping, and unified inventory management are helping reduce manual work and prevent overselling. It’s especially great to see the impact on your growth and that the additional channels contributed meaningfully to your revenue.

We also appreciate the honest feedback about the learning curve. Multi-channel operations can get complex, and we’re continuously working on improving onboarding, documentation, and in-product guidance to make advanced configurations easier to adopt over time. Thanks again for trusting Willow Commerce as you scale. We’re excited to support your continued growth.

Olga K.

1/13/2026

"Seamless E-commerce Optimization and Growth"

5/5

What do you like best about Willowcommerce?

I really appreciate Willowcommerce for its ability to combine technical execution with a clear understanding of business priorities. The structured approach they took in projects and their clear communication of progress was really impressive. I also found their responsiveness throughout each phase to be a great asset. Their team has a strong familiarity with ecommerce best practices and optimization strategies, which was extremely valuable and ensured practical decision-making. Review collected by and hosted on G2.com.

What do you dislike about Willowcommerce?

There were no major drawbacks in working with Willowcommerce. Their attention to detail and desire to confirm requirements reduced the risk of rework and helped align expectations. Review collected by and hosted on G2.com.

Martin B.

1/13/2026

"Reliable eCommerce Development"

5/5

What do you like best about Willowcommerce?

I like the structured and thoughtful approach to ecommerce development with Willowcommerce. They took the time to understand business goals before proposing solutions, ensuring their recommendations feel relevant. Communication was consistent, timelines were clear, and the team demonstrated strong technical expertise across custom ecommerce workflows. I also appreciate that the platform was easy to use, with both front-end improvements and back-end stability, which helps handle increased traffic and future expansions without disruptions. Review collected by and hosted on G2.com.

What do you dislike about Willowcommerce?

There is very little to dislike about Willowcommerce, as the overall experience was smooth and professional. Review collected by and hosted on G2.com.

Bill H.

Mid-Market (51-1000 emp.)

6/18/2023

"Great product with outstanding service"

5/5

What do you like best about Willowcommerce?

The solutions are easy to use and the interface is simple for all parties. This is a powerful, automated solution for inventory and order management. The integration works well with our existing systems. The team we met at onboarding stayed with us through the entire implementation process and were always available for questions. They did an outstanding job getting the systems in place. Review collected by and hosted on G2.com.

What do you dislike about Willowcommerce?

Implementation can take some time, but it is necessary to get the process right. The GB Commerce team were responsive to all of our requests and kept us in the loop on their progress. Review collected by and hosted on G2.com.

ivan g.

Mid-Market (51-1000 emp.)

2/7/2023

"Incredible Customer Support and flexible customization"

5/5

What do you like best about Willowcommerce?

that I can work with them! Amar and his team are committed they are always there to help and fix any issue and to customize the UI per the company's needs. Month after month I see a personalized UI growing and achieving more tools and services to make our company function better and better. Review collected by and hosted on G2.com.

What do you dislike about Willowcommerce?

the software was working only with SKUs initially but then they add ASIN, FNSKU, and many other functions for us. Review collected by and hosted on G2.com.

What problems is Willowcommerce solving and how is that benefiting you?

OMG is solving so many aspects of my duty. I am the VP of the marketplaces at Zuay LLC and I manage all our 33 marketplaces with GB commerce, inventory, tracking numbers, orders, warehouse visualization racking inventory, picking area inventory, and main product catalog able to share with any new marketplace with CSV files or directly, I can change prices for all marketplace in one Gbcommerce page, I can see which product is going out of stock and what is selling the most. Honestly, this is a big software and if you work with them to customize per the company's needs is really a game changer and an opportunity to expand your reach in the e-commerce category. But again I would say the best part of Gbcommerce is that they are always there working with you, for me that is the number one positive point and the second point is the capability of the software is a huge software and can manage many marketplaces within three pages and only for that I love it. Review collected by and hosted on G2.com.

Morris K.

President

Small-Business (50 or fewer emp.)

1/9/2023

"Our Company's Best Friend"

5/5

What do you like best about Willowcommerce?

With Global Business Commerce’s inventory tracking tools, Teas Etc. has been able to prevent stockouts by setting automatic reorder points. Today, the company is no longer overwhelmed by orders, inventory load, the number of customers, or regulatory requirements, thanks to the ability to easily track and maintain the right amounts of products. Review collected by and hosted on G2.com.

What do you dislike about Willowcommerce?

The only thing i dislike is that i didnt find out about GBcommerce earlier! Review collected by and hosted on G2.com.

Rishi K.

Owner

Small-Business (50 or fewer emp.)

7/5/2022

"Game changer for my operations!"

5/5

What do you like best about Willowcommerce?

Streamlining all processes in the business, from purchasing to payroll. One system to run just about everything. Review collected by and hosted on G2.com.

What do you dislike about Willowcommerce?

It takes time to set up, but once it's going it gets better. I wish it had its own merchant processing so it could plug directly into our websites and we'd need no 3'rd party. Review collected by and hosted on G2.com.