Ingram Micro Reviews 2025: Details, Pricing, & Features

JB

John B.

Territory Manager

Small-Business (50 or fewer emp.)

10/7/2025

"The best IT supplier - hands down!"

4.5/5

What do you like best about Ingram Micro?

I worked at Ingram and was also a customer - they always have what you need (as a supplier) and they were a fantastic company to work for. Review collected by and hosted on G2.com.

What do you dislike about Ingram Micro?

Nothing! Ingram is fantastic and there really isn't anything to complain about. Their pricing is the best and their selection is unmatched. Review collected by and hosted on G2.com.

RJ

Rich J.

Operations Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

1/16/2025

"Great Supplier, Clunky Interface"

4/5

What do you like best about Ingram Micro?

They do what they do, well, quite simple really. Review collected by and hosted on G2.com.

What do you dislike about Ingram Micro?

The web interface is clunky and the constant updates seem to make it worse Review collected by and hosted on G2.com.

Recommendations to others considering Ingram Micro:

if you need a solid provider for products and SaaS, they'll do the job and do it well Review collected by and hosted on G2.com.

What problems is Ingram Micro solving and how is that benefiting you?

Competitive pricing has all the things we need under one roof, great relationship building and we've used them for a while, ability to hook into APIs is useful too Review collected by and hosted on G2.com.

DB

Daniel B.

Sales & Communication Manager

Small-Business (50 or fewer emp.)

1/24/2023

"Hardware, Cloud and Professional Services All from a Single Source"

4.5/5

What do you like best about Ingram Micro?

Two things I like most about Ingram Micro is how clear and easy to use their procurement system is (especially compared with other vendors), and their team of product owners and specialists who will assist product knowledge, deals, licensing, design and architecture. Review collected by and hosted on G2.com.

What do you dislike about Ingram Micro?

The downside to this is when key staff move on. They run a wide team, but not a deep team and it can sometimes be challenging when there are holes in the lineup at the wrong times. Also, because product managers have their own quotas and KPIs, they can sometimes get a bit pushy about pointless meetings. "Hey, I'm going to be in town next week and I'd love to come out to your office..." That's fine, but for what? We are all busy, so if a vendor wants to come get in front of us, that's cool, but there has to be a relevant purpose to the visit. The agenda, no attenda... Review collected by and hosted on G2.com.

Recommendations to others considering Ingram Micro:

In the New Zealand market at least, Ingram Micro is far and away the leader in technology logistics and procurement. Their platform is the best and they invest resources into professional services and support for their resellers. Review collected by and hosted on G2.com.

What problems is Ingram Micro solving and how is that benefiting you?

Ingram Micro gives us a platform to quickly source client hardware which integrates with our quoting tool. It also gives us a hub to procure and manage cloud services, especially 365 and Azure. More than that though, it helps us fill in any knowledge gaps with a team of specialists in all areas, who are always accessible and helpful. Review collected by and hosted on G2.com.

JW

Jesse W.

Operational Support and Dispatch Officer

Small-Business (50 or fewer emp.)

7/30/2022

"Microsoft Licensing for the modern MSP"

5/5

What do you like best about Ingram Micro?

Great categorizing of clients easy to manoeuvre through the web UI Review collected by and hosted on G2.com.

What do you dislike about Ingram Micro?

Sometimes the web UI is a bit slow and times out Review collected by and hosted on G2.com.

Recommendations to others considering Ingram Micro:

If you have multiple clients this makes it easy to have them all in one place Review collected by and hosted on G2.com.

What problems is Ingram Micro solving and how is that benefiting you?

Easy one stop shop for all Microsoft Licensing that our MSP requires. Keeps all clients under one umbrella for licensing purchasing, this makes it easy to add and amend when needed. Review collected by and hosted on G2.com.

MG

Melissa G.

Office Manager

Small-Business (50 or fewer emp.)

11/7/2019

"Reliable and Easy Access"

5/5

Describe the project or task Ingram Micro helped with:

We are a reseller for Adobe and we partnered with Ingram Micro to get a better pricing and easier access to assist our clients in purchasing software. Review collected by and hosted on G2.com.

What do you like best about Ingram Micro?

What I like best about Ingram is their fast response and communication via email. I can request orders and quotes from an email which is convenient for me. Great customer service and support. Review collected by and hosted on G2.com.

What do you dislike about Ingram Micro?

I have no complains about Ingram Micro, they are very helpful and answer my questions efficiently. Review collected by and hosted on G2.com.

What problems is Ingram Micro solving and how is that benefiting you?

I like that we can pay our invoices online and I am able to view our invoices and make changes if needed. It's easy access. Review collected by and hosted on G2.com.

NN

Nick N.

Co-Owner

Small-Business (50 or fewer emp.)

1/18/2019

"Pretty Good Product"

4.5/5

Describe the project or task Ingram Micro helped with:

We are using Ingram Micro as our supplier for quite a few products such as, Ubiquiti switches and access points, as well as, Eaton server U P S. They are not our only supplier, but the one that we look to the most frequent. Review collected by and hosted on G2.com.

What do you like best about Ingram Micro?

Ingram's sales support does a great job with getting back with me. They do have way to many teams, that all have different emails based on what solution or product your seeking, but their response time is quite good. They traditionally keep a great stock of products as well and shipping turn around seems to be pretty quick when there is stock available. Customer support on invoicing issues was nice and friendly and quick to get a resolution. I would recommend them as a distributor. Review collected by and hosted on G2.com.

What do you dislike about Ingram Micro?

"I've been dealing with them for almost 2 years, they can process an order correctly. You place it online, pay it online, they take the money, they have the stock, they ship it. one issue that I have had with the functionality of ordering is the $1,000 dollar minimum for free shipping. I feel as though in today's society that should be lowered. This minimum spend may change based on partner tier, so I can speak to that, but I do believe that threshold needs to be lowered. Review collected by and hosted on G2.com.

Recommendations to others considering Ingram Micro:

Its a great product if you don't mind them taking a bit longer. Review collected by and hosted on G2.com.

GI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/2/2019

"Great Pricing and Fast Shipping"

5/5

Describe the project or task Ingram Micro helped with:

They help us with our Reflexion service every month. This ensures that our clients are protected with an antivirus and anti spam program on their units. Review collected by and hosted on G2.com.

What do you like best about Ingram Micro?

Accurate and timely billing is usually the protocol with them. Review collected by and hosted on G2.com.

What do you dislike about Ingram Micro?

If and when there is a billing discrepancy, it takes a very long time to have it corrected and or credited back to us. Review collected by and hosted on G2.com.

What problems is Ingram Micro solving and how is that benefiting you?

BY using them for Reflexion, we are keeping ourselves and our clients safe from harmful spyware, viruses, etc. Review collected by and hosted on G2.com.

GF

Verified User in Financial Services

Enterprise (> 1000 emp.)

1/14/2019

"Ingram Micro Review"

4.5/5

Describe the project or task Ingram Micro helped with:

Technology solutions provider reaching a wider audience due to the increase in technology usage especially mobile payments for financial services Review collected by and hosted on G2.com.

What do you like best about Ingram Micro?

Being able to offer supply chain services to clients Review collected by and hosted on G2.com.

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4.6 out of 5 stars

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