Best Multicarrier Parcel Management Solutions Software

How Many Multicarrier Parcel Management Solutions Software Products Does G2 Track?

Total Products under this Category: 162

Category Stats (Nov 2026)

  • Average Rating: 4.48/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Descartes Pacejet (+2.26%) - Among all products in this category, Descartes Pacejet recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Multicarrier Parcel Management Solutions Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 2,000+ Authentic Reviews
  • 162+ Products
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Multicarrier Parcel Management Solutions Software

G2 Grid® for Multicarrier Parcel Management Solutions Software plotting products by satisfaction and market presence

Highlighted products: ShipHero, ShippyPro, Sendcloud, ShippingEasy, FarEye, Perform.AI, SiftedAI, and ClickPost.

Underlying data: [Grid® JSON](https://www.g2.com/categories/multicarrier-parcel-management-solutions/grids.json?focus%5B%5D=shiphero&focus%5B%5D=shippypro-shippypro&focus%5B%5D=sendcloud&focus%5B%5D=shippingeasy&focus%5B%5D=fareye&focus%5B%5D=perform-ai&focus%5B%5D=siftedai&focus%5B%5D=clickpost)

ShipHero

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands and 3PLs. ShipHero can push your business forward with the technology and processes you need to run a successful warehouse. We Crush it for for Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x

Average Rating: 4.5/5.0

Total Reviews: 230

How Do G2 Users Rate ShipHero?

  • Quality of Support: 8.6/10 (Category avg: 9.1/10)
  • Ease of Use: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind ShipHero?

  • Seller: ShipHero
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Garnerville, New York
  • LinkedIn® Page: www.linkedin.com
    376 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Operations Manager
  • Top Industries: Logistics and Supply Chain, Warehousing
  • Company Size: 80% Small, 17% Medium

What Do G2 Reviewers Say About ShipHero?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of ShipHero, facilitating quick training and streamlined operations for order management.
  • Users praise the excellent customer support of ShipHero, noting their quick responses and effective issue resolution.
  • Users praise ShipHero for its fast onboarding and intuitive interface, enhancing efficiency in inventory and order management.
  • Users value ShipHero for its seamless integrations and automation, significantly enhancing inventory management efficiency and accuracy.
  • Users find the initial setup incredibly quick and easy, especially with native integrations and user-friendly tools.
Cons
  • Users experience missing features in ShipHero, such as limited bulk editing and inadequate virtual warehouse support.
  • Users experience poor customer support, often facing unresolved issues and slow response times affecting overall efficiency.
  • Users struggle with bulk operations issues in ShipHero, causing inefficiencies and added frustration in managing tasks.
  • Users experience integration issues with ShipHero, especially with carrier connections and inconsistent UI, complicating their operations.
  • Users find that managing multiple storefronts with ShipHero can be challenging due to integration and functionality issues.

What Are Recent G2 Reviews of ShipHero?

What Are G2 Users Discussing About ShipHero?

ShippyPro

ShippyPro is the AI-powered shipping platform built for global commerce. Through native APIs, it connects ecommerce, ERP, WMS, OMS, and carrier systems, enabling brands and retailers to manage the entire shipping journey - from label creation and carrier selection to tracking, returns, and shipping intelligence - through a single platform. With 190+ carrier integrations and 80+ sales channels, ShippyPro supports international operations across markets, carriers and fulfillment models. Designed in Europe for complex cross-border commerce, the platform helps enterprises streamline logistics, improve delivery experiences, and scale efficiently worldwide. AI-powered automation and analytics provide real-time visibility into carrier performance, shipping costs, delivery issues, and invoice discrepancies, helping businesses optimize logistics and scale globally. Founded in Italy in 2016, ShippyPro powers hundreds of millions of shipments across more than 50 countries for brands including OVS, Guess, Calzedonia, Longchamp, Venchi, Morellato, and Rossignol.

Average Rating: 4.5/5.0

Total Reviews: 138

How Do G2 Users Rate ShippyPro?

  • Quality of Support: 9.0/10 (Category avg: 9.1/10)
  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind ShippyPro?

  • Seller: ShippyPro
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Florence, IT
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 55% Small, 32% Medium

What Do G2 Reviewers Say About ShippyPro?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of ShippyPro, praising its user-friendly interface and seamless integration with carriers.
  • Users love the seamless carrier integration of ShippyPro, simplifying shipping management and saving valuable time.
  • Users value the fast and helpful customer support from ShippyPro, appreciating their knowledge and assistance.
  • Users praise the user-friendly interface of ShippyPro, facilitating easy integration and management of multiple couriers.
  • Users value the seamless integrations of ShippyPro, enabling efficient management of carriers and streamlined shipping processes.
Cons
  • Users experience slow performance during high shipment volumes, leading to frustration in managing activities and accounts.
  • Users find the lack of clarity regarding platform capabilities can lead to unexpected limitations during use.
  • Users find the advanced features complex, requiring time to learn and set up effectively for new users.
  • Users find ShippyPro's pricing to be expensive, especially for smaller businesses and limited feature utilization.
  • Users encounter integration issues with ShippyPro, needing custom solutions to manage tracking and advanced features effectively.

What Are Recent G2 Reviews of ShippyPro?

Sendcloud

Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.

Average Rating: 4.5/5.0

Total Reviews: 154

How Do G2 Users Rate Sendcloud?

  • Quality of Support: 8.5/10 (Category avg: 9.1/10)
  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 7.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Sendcloud?

  • Seller: Sendcloud
  • Year Founded: 2012
  • HQ Location: Eindhoven, North Brabant
  • LinkedIn® Page: www.linkedin.com
    442 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Consumer Goods
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Sendcloud?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Sendcloud, making daily shipping tasks simple and efficient.
  • Users value the shipping efficiency of Sendcloud, benefiting from seamless integration and simplified label creation.
  • Users value the seamless carrier integration of Sendcloud, making shipping management quick and efficient across platforms.
  • Users commend the efficiency of Sendcloud, saving time and simplifying shipping through seamless integration and automation.
  • Users value the reliable label creation of Sendcloud, simplifying their logistics operations with impressive efficiency.
Cons
  • Users express frustration over limited functionality, especially regarding label modification and customization options for shipping rules.
  • Users face poor customer support, experiencing long wait times and delayed responses for issue resolution.
  • Users express frustration with the poor support communication, citing long response times and unresolved issues affecting their experience.
  • Users find Sendcloud expensive, especially for advanced features only available in higher-tier plans and misunderstood costs.
  • Users highlight integration issues with popular carriers like Dynalogic and Amazon Vendor Central, affecting their experience.

What Are Recent G2 Reviews of Sendcloud?

What Are G2 Users Discussing About Sendcloud?

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ShippingEasy

ShippingEasy is the easiest online shipping platform for growing businesses. With ShippingEasy, merchants can access discounted shipping rates, automate shipping, and get time back to focus on building their business. Robust integrations with Shopify, Amazon, Etsy, eBay, BigCommerce, WooCommerce, Wish, Walmart, and other leading online channels allow merchants to manage orders, shipments, and customers from everywhere they sell—all in one easy-to-use platform.

Average Rating: 4.6/5.0

Total Reviews: 112

How Do G2 Users Rate ShippingEasy?

  • Quality of Support: 9.2/10 (Category avg: 9.1/10)
  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind ShippingEasy?

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 94% Small, 8% Medium

What Are Recent G2 Reviews of ShippingEasy?

What Are G2 Users Discussing About ShippingEasy?

FarEye

FarEye is an AI-powered Delivery Management System (DMS) for enterprises that run complex delivery networks. It brings every step from checkout to doorstep onto one platform: delivery promise, planning, carrier and driver allocation, routing, hub operations, execution, tracking, customer communication, returns and carrier billing. It works across own, outsourced and crowdsourced fleets, and plugs into the order, warehouse and ERP systems you already run. Learn more at fareye.com Founded in 2013, FarEye serves 200+ enterprises in 30+ countries, including 14 Fortune Global 500 companies. The platform processes 1.5 Bn+ transactions and $3 Bn+ in logistics spend a year, with 1 Mn+ daily active users on its mobile app. WHO USES FAREYE? Retailers, e-commerce and D2C brands, postal and parcel (CEP) operators, 3PLs, CPG, automotive parts distributors, food and grocery, pharma and big-and-bulky businesses. FarEye supports every delivery model they run: same day, next day, scheduled, click-and-collect, white glove, hyperlocal and B2B, shipping from DCs, stores, dark stores and hubs to homes, stores and pick-up points. THE EXECUTION PLATFORM Ship: Multi-carrier parcel management - Rule-based carrier allocation on rates, lead time, past performance and package rules, including multi-leg journeys and zone skipping - Pre-integrated network of 1,000+ courier, parcel and express carriers, plus long-haul, ocean, rail, air, same-day and big-and-bulky partners - Real-time rate shopping, delivery options and accurate delivery dates at checkout - In-house label and manifest generation, with offline labels in under 300 ms Track: Order-to-door visibility - One control tower for every order, carrier and fleet - Proactive exception alerts for delays, failed pickups and missing scans - Carrier performance tracking to manage by exception and reallocate volume Drive: Driver app - Configurable step-by-step workflows by order type, including ID and age checks, signatures and installations - Digital proof of delivery with photo, signature, OTP and geotag - Driver compliance checks, break management, two-way messaging and choice of navigation app X-Dock: Hub and cross-dock operations - Inbound scanning validated against advance shipping notices - Sorting, bagging, consolidation, putaway and load-out - Pallet tracking, temperature checks, routing labels and a central exception queue for damaged or misrouted items Experience: Branded customer experience - Branded tracking pages with live ETA, driver details and live location - Customers can reschedule, update address or instructions and contact support from the tracking link - Notifications across SMS, email and WhatsApp, post-delivery feedback and NPS - Returns initiation and management Rate: Rate and invoice management - Rate cards on weight, volume, distance, stops or driver effort, with maker-checker approval - Bulk rate estimates for quotes - Automated carrier invoice audit, dispute management and reconciliation Grow: Merchant portal - Onboarding, booking, label generation and invoicing for the merchants and B2B clients of carriers and 3PLs Analyze: Analytics - Delivery, cost, carrier and driver performance reporting, plus sustainability metrics AI AGENTS Built into the platform, each handling a defined operational decision: - Plan: territory planning, density smoothing and capacity forecasting - Route: multi-constraint route optimisation covering time windows, vehicle capacity, driver breaks, geofences, road restrictions and mixed fleets - Comply: driver compliance checks before and during routes - Service Time: machine-learning prediction of how long each stop will take - POD Audits: image recognition and location checks that flag suspicious proof of delivery AGENTIC AI: PILOT PILOT is FarEye's agentic AI for final-mile dispatch. It works through the repetitive decisions dispatchers make every shift (cleaning order and address data, checking driver and carrier availability, routing, assignment, rescheduling and exceptions), with human approval and override at every step. PILOT runs in production at Maersk Ground Freight, Blue Dart (a DHL Group company) and Tractor Supply Company. Across those deployments, dispatcher hours fell 95%, cost per delivery fell 17.5%, and first-attempt delivery held above 90%. Further agents for network planning, data analysis and carrier invoice auditing extend the same approach across the delivery operation. INTEGRATIONS Pre-built connectors for carriers, OMS, WMS, ERP and e-commerce platforms such as Shopify, using REST, SOAP, SFTP, EDI and webhooks. A no-code integration layer lets teams onboard new carriers quickly and subscribe to tracking, slot booking, labels, cancellations and returns. SECURITY ISO 27001, SOC 1 and SOC 2 certified. CUSTOMERS Enterprises using FarEye include Maersk Ground Freight, Blue Dart, Tractor Supply Company, JB Hi-Fi Group, Miele, AUTODOC, Pošta Slovenije, Hawk Logistics, FAST Logistics, 2GO and Clicks Group, among others. RECOGNITION Recognised by analysts and customers: - #1 in Last Mile Delivery, G2 2026 Best Software Awards - G2 2026 Top 50 Supply Chain & Logistics Products - G2 Leader – Enterprise, Best Relationship – Enterprise, Best Results and Users Most Likely to Recommend (2026) - Gartner® Representative Vendor, 2026 Market Guide for Multicarrier Parcel Management Solutions and 2026 Market Guide for Vehicle Routing & Scheduling - Gartner® Sample Vendor, 2026 Hype Cycle for Supply Chain Execution & Logistics Technologies - AI Startup of the Year, Supply Chain & Logistics, Economic Times AI Awards 2025 - EcoVadis Bronze Medal 2026 - Great Place to Work® certified, seventh consecutive year GLOBAL PRESENCE Headquartered in Chicago, with offices in the UK, the Netherlands, the UAE, India, Singapore and Australia.

Average Rating: 4.7/5.0

Total Reviews: 337

How Do G2 Users Rate FarEye?

  • Quality of Support: 9.5/10 (Category avg: 9.1/10)
  • Ease of Use: 9.5/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind FarEye?

  • Seller: FarEye
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Chicago, Illinois
  • LinkedIn® Page: www.linkedin.com
    625 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: GPS Engineer, Manager
  • Top Industries: Logistics and Supply Chain, Transportation/Trucking/Railroad
  • Company Size: 62% Large, 32% Medium

What Do G2 Reviewers Say About FarEye?

AI-generated summary from verified user reviews

Pros
  • Users find FarEye to be very user-friendly, enjoying its flexible features and efficient dashboard for metrics.
  • Users value the live tracking capabilities of FarEye, enhancing order management and ensuring timely deliveries.
  • Users appreciate the variety of features in FarEye, enhancing efficiency with routing, reporting, and easy ewaybill generation.
  • Users value the excellent customer support of FarEye, ensuring smooth operation and minimal downtime.
  • Users value the live tracking feature of FarEye, ensuring timely deliveries and efficient order management.
Cons
  • Users experience slow performance on the FarEye platform, with tracking delays and buffering issues during use.
  • Users experience frequent technical issues such as registration errors, deployment bugs, and synchronization problems.
  • Users experience slow loading times on the FarEye dashboard, impacting their overall efficiency and tracking capabilities.
  • Users experience tracking issues with FarEye, such as vehicle registration errors and trip visibility problems.
  • Users often experience syncing issues with FarEye, impacting system reliability and efficiency in operations.

What Are Recent G2 Reviews of FarEye?

Perform.AI

Perform.AI is the AI Commerce Operating System for ambitious brands. It runs the commerce experience that shoppers and their AI agents move through, from being found and recommended, through checkout, delivery and returns, on one connected system. Perform.AI brings together more than 1,100 carriers, market benchmarks and a brand's own performance data in one connected set of data, so every question has one answer instead of four. The experience runs across AI Commerce Visibility, Checkout, Post-Purchase and Returns. Logistics Experience runs every stage. It predicts the delivery date shown at checkout from how carriers actually perform, selects the carrier and tracks each parcel to the doorstep, sets the return rules, and audits what each carrier charged against what it should have. AI Decision Intelligence reads across all of it. It watches performance against the standards a brand sets, flags what moved, and recommends what to fix next.

Average Rating: 4.7/5.0

Total Reviews: 42

How Do G2 Users Rate Perform.AI?

  • Quality of Support: 9.5/10 (Category avg: 9.1/10)
  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Perform.AI?

Who Uses This Product?

  • Top Industries: Retail, Logistics and Supply Chain
  • Company Size: 50% Medium, 31% Large

What Do G2 Reviewers Say About Perform.AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the helpful and responsive customer support of Perform.AI, enhancing their overall experience with the product.
  • Users find the customer support exceptionally helpful, responding quickly to enhance tracking and user experience.
  • Users appreciate the ease of use of Perform.AI, finding it intuitive and quick to integrate with existing systems.
  • Users appreciate the detailed tracking statistics of Perform.AI, which greatly enhance shipment management and customer satisfaction.
  • Users commend the exceptional service quality of Parcel Perform, benefiting from attentive support and accurate tracking updates.
Cons
  • Users face challenges with poor reporting, finding it difficult to understand and limited in capacity.
  • Users find the inadequate reporting features limiting, wishing for clearer and more specialized reporting options.
  • Users find the initial integration process time-consuming and often require additional support to get started.
  • Users find a lack of clarity in Perform.AI’s reporting functions, making them difficult to understand and use effectively.
  • Users find the limited customization options in Parcel Perform restrict their ability to tailor the platform to specific needs.

What Are Recent G2 Reviews of Perform.AI?

What Are G2 Users Discussing About Perform.AI?

SiftedAI

Sifted is a Logistics Intelligence company that gives shippers the clarity and control to optimize 100% of their parcel spend and operations. SiftedAI is an always-on shipping intelligence platform that transforms fragmented invoices and multi-carrier data into actionable insight so you can monitor every dollar and act with confidence. At the heart of the platform is SiftedAI Copilot, a domain-specific agentic AI that identifies cost and service risks, models strategy changes, and recommends clear next steps. Trusted by thousands of shippers, including Fortune 1000 companies managing more than $21B in transportation spend, SiftedAI helps you move from reactive reporting to continuous optimization. Visit Sifted.com for more information or follow Sifted on LinkedIn.

Average Rating: 4.6/5.0

Total Reviews: 47

How Do G2 Users Rate SiftedAI?

  • Quality of Support: 9.5/10 (Category avg: 9.1/10)
  • Ease of Use: 8.6/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind SiftedAI?

  • Seller: Sifted
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Overland Park, Kansas
  • LinkedIn® Page: www.linkedin.com
    129 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing, Retail
  • Company Size: 63% Medium, 21% Small

What Do G2 Reviewers Say About SiftedAI?

AI-generated summary from verified user reviews

Pros
  • Users value the high data accuracy of SiftedAI, which greatly enhances their reporting and monitoring capabilities.
  • Users value the ease of use of SiftedAI, facilitating efficient data export and management without complications.
  • Users appreciate the ease of use and insightful analytics provided by SiftedAI, enhancing their data-driven decisions.
  • Users value the ease of use and insightful analytics without needing to download or pivot data.
  • Users value the comprehensive analysis provided by SiftedAI for shipping and billing insights.
Cons
  • Users find the complexity of SiftedAI's interface hinders customization and delays in support complicate their experience.
  • Users find difficult navigation on SiftedAI, leading to confusion while trying to locate desired information.
  • Users find SiftedAI to be expensive, with requests for changes taking too long and limited customizability.
  • Users find the inefficiency in implementation of changes frustrating, which hinders their overall experience with SiftedAI.
  • Users face challenges due to the lack of clarity regarding necessary specifics for service type selection.

What Are Recent G2 Reviews of SiftedAI?

What Are G2 Users Discussing About SiftedAI?

ClickPost

AI logistics and post purchase automation platform for eCommerce brands Summary ClickPost is an AI logistics automation and post-purchase platform used by 600+ ecommerce and D2C brands across India, the US, and other markets. One dashboard and one API connect brands to 700+ carriers, and data from 5 billion+ shipments helps teams choose the right carrier, predict delivery dates, and catch delivery issues before they reach the customer. After checkout, shoppers get branded tracking, personalized notifications, order edits, and exchange-first returns. Behind the scenes, logistics, operations, and CX teams work from one view of forward and reverse shipments, carrier performance, and delivery exceptions, so fewer orders fail and fewer customers need to ask where their package is. Make Smarter Logistics Decisions Intelligent Carrier Allocation: Select carriers based on shipping costs and carrier performance factors like SLA adherence, TAT, plus other operational factors. Shipping and Logistics Management: Manage carrier integrations, shipment creation, labels, manifests, pickups, and related shipping workflows. Exceptions Management: Coordinate customer follow-ups, capture instructions, and manage recovery workflows for shipment issues, including failed delivery attempts. Shipment Visibility and Tracking: Consolidate tracking updates across carriers and monitor shipment status, delays, and exceptions. Logistics Intelligence and Analytics: Use Apex to monitor forward and reverse logistics, track shipment turnaround times and SLA performance, and identify stuck shipments and bottlenecks across carriers and hubs. Shipping Cost and Performance Insights: Analyze freight expenses, carrier performance, and shipment outcomes to identify opportunities for operational improvement. Build Better Post-Purchase Experiences Create Branded Tracking Experiences: Customize tracking pages with brand guidelines, visual identity, and engaging content such as product care tips and style guides. Automate Customer Notifications: Send shipment updates through email, SMS, WhatsApp, and supported push-notification channels to keep customers informed. Improve Delivery Date Transparency: Provide estimated delivery dates to set clearer expectations before and after checkout. Drive Post-Purchase Revenue: Use AI-powered product recommendations to encourage product discovery and additional purchases. Enable Order Editing and Cancellation: Let shoppers modify or cancel eligible orders within a predefined window before fulfillment, including adding products to existing orders to support upselling. Make Returns and Exchanges More Flexible: Support self-service returns, exchange-first journeys, and alternatives to refunds, including store credit and gift cards. Personalize Return Policies: Configure return policies based on customer return behavior and business rules. Returns Protection: Let shoppers pay a fee at checkout for eligible free returns, helping brands cover return-label costs while tracking adoption and comparing return behavior between protected and unprotected orders. ClickPost also uses AI to support customer interactions and operational decision-making. Parth, its AI voice agent, supports order-confirmation and failed-delivery recovery calls. Ally provides AI-powered shopping assistance and customer support for Shopify merchants across pre- and post-purchase interactions. Felix, ClickPost’s natural-language analytics assistant, helps teams explore shipment data and uncover operational insights through plain-language questions. More than 600 brands across 30+ countries use ClickPost, including Adidas, Nykaa, and Snitch. The cloud-based platform supports logistics, supply chain, e-commerce operations, and customer experience teams, with technical integration and guided onboarding.

Average Rating: 4.8/5.0

Total Reviews: 144

How Do G2 Users Rate ClickPost?

  • Quality of Support: 9.6/10 (Category avg: 9.1/10)
  • Ease of Use: 9.4/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind ClickPost?

  • Seller: ClickPost
  • Company Website:
  • HQ Location: New Jersey, US
  • LinkedIn® Page: www.linkedin.com
    213 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager
  • Top Industries: Apparel & Fashion, Consumer Goods
  • Company Size: 59% Medium, 21% Small

What Do G2 Reviewers Say About ClickPost?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time tracking visibility and automated workflows, greatly enhancing shipment management and delivery success.
  • Users appreciate the ease of use of ClickPost, simplifying operations and providing an intuitive interface for management.
  • Users appreciate the responsive customer support of ClickPost, enhancing their overall experience with the platform.
  • Users value the exceptional service quality of ClickPost, noting its intuitive platform and responsive support team.
  • Users value the real-time tracking feature of ClickPost for enhancing delivery success and reducing manual efforts.
Cons
  • Users find the limited customization options in ClickPost to hinder responsiveness to fast-changing business needs.
  • Users feel the missing features in ClickPost limit its effectiveness and competitive edge in the market.
  • Users experience delay issues with real-time tracking and order status updates, impacting their overall efficiency.
  • Users experience tracking issues with ClickPost, including delays and challenges with carrier integration and customization.
  • Users express concerns over delays in updates and reporting, impacting the overall efficiency of ClickPost's services.

What Are Recent G2 Reviews of ClickPost?

What Are G2 Users Discussing About ClickPost?

Shiptheory

Shiptheory is a shipping management platform that connects online retailers to carriers, automatically booking shipments, printing labels, and returning tracking numbers within seconds. Ship 5-10x faster and save up to 7 hours daily using Shiptheory to automate your label production. Shiptheory has the ability for users to create rules. These dictate how a shipment is processed based on the order type. You can create super simple rules, super complex rules and everything in between. Shiptheory deals with various ways to print labels, dependent on your workflow. Shiptheory saves time and money and helps retailers focus on what matters most. Working with all the top carriers worldwide, including but not limited to Royal Mail, DPD, Parcelforce, USPS, Fedex, UPS and over 90 others, including many pallet and LTL carriers. Connect upto 100 different sales channels, including, Netsuite, Magento, Microsoft Dynamics, Sage, Cin7, Shopify, WooCommerce, eBay, Amazon and many more, as well as our a Restful API allowing you to integrate your custom system with us to automate your label printing.

Average Rating: 4.9/5.0

Total Reviews: 166

How Do G2 Users Rate Shiptheory?

  • Quality of Support: 9.8/10 (Category avg: 9.1/10)
  • Ease of Use: 9.4/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Shiptheory?

  • Seller: Shiptheory
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Bristol, GB
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Manufacturing
  • Company Size: 86% Small, 11% Medium

What Do G2 Reviewers Say About Shiptheory?

AI-generated summary from verified user reviews

Pros
  • Users commend the outstanding customer support of Shiptheory, highlighting quick and effective resolutions to technical issues.
  • Users highlight the outstanding customer support of Shiptheory, praising quick resolutions and efficient service from the team.
  • Users love the ease of use of Shiptheory, streamlining shipping processes and enhancing daily operations significantly.
  • Users praise the support speed of Shiptheory, with issues resolved quickly, enhancing operational efficiency.
  • Users value the helpful staff, especially for solving issues and providing support when needed.
Cons
  • Users desire more customization options for master picking lists and user actions, feeling somewhat restricted by current settings.
  • Users find difficult navigation on Shiptheory, making it challenging to locate specific functions within the system.
  • Users desire more customization options for master picking lists and additional field mapping with Shopify.
  • Users find the limited customization options frustrating, hindering their ability to tailor the system to their needs.
  • Users face poor customer support, particularly with ineffective live chat assistance during their inquiries.

What Are Recent G2 Reviews of Shiptheory?

Bringg

Global retailers and logistics providers reduce costs and deliver differentiated customer experiences with Bringg Last-Mile Solutions. Through Bringg’s modular technology platform, integrated fleet network, and services suite, business leaders automate processes, optimize order delivery, and invent new business models. Unlock flexibility at scale. Any order. Any fleet. Delivered. www.bringg.com

Average Rating: 4.6/5.0

Total Reviews: 13

How Do G2 Users Rate Bringg?

  • Quality of Support: 9.2/10 (Category avg: 9.1/10)
  • Ease of Use: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Bringg?

  • Seller: Bringg
  • Year Founded: 2013
  • HQ Location: Tel Aviv, IL
  • LinkedIn® Page: www.linkedin.com
    197 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 29% Small

What Are Recent G2 Reviews of Bringg?

What Are G2 Users Discussing About Bringg?

StarShip

Domestic and international multi-carrier shipping software that features turnkey interfaces to gain efficiencies in shipping, accounts receivable and customer service for consolidator, parcel and LTL shipments. StarShip works with FedEx, UPS and USPS, regional carriers such as OnTrac and Spee-Dee in addition to dozens of LTL carriers and 3PLs. StarShip integrates tightly with a wide range of ERP, accounting and eCommerce platforms from QuickBooks to Sage 100 and Dynamics GP to Acumatica and Amazon. It makes the entire shipping process more fluid. Plus, helps your company become a more competitive business and even has the potential to reduce shipping and shipping-related expenses!

Average Rating: 4.2/5.0

Total Reviews: 20

How Do G2 Users Rate StarShip?

  • Quality of Support: 8.1/10 (Category avg: 9.1/10)
  • Ease of Use: 8.3/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind StarShip?

Who Uses This Product?

  • Company Size: 76% Small, 24% Medium

What Do G2 Reviewers Say About StarShip?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of StarShip, noting its intuitive design and smooth transition for teams.
  • Users commend the efficiency improvement of StarShip, appreciating how it has streamlined shipping operations seamlessly.
  • Users find StarShip to be highly reliable, streamlining shipping operations and ensuring a smooth transition to cloud technology.
  • Users commend the excellent customer support from StarShip, ensuring smooth transitions and thorough communication throughout the process.
  • Users find the easy setup of StarShip Cloud to be smooth and efficient, enhancing their operational speed.
Cons
  • Users desire a more streamlined onboarding process for accessing multiple load balancing hosts in StarShip.

What Are Recent G2 Reviews of StarShip?

What Are G2 Users Discussing About StarShip?

Starshipit

Shipping and fulfilment software for growing retailers and 3PLs. Join 30,000+ retailers and 3PLs worldwide using Starshipit to connect their carriers, automate shipping and run smarter fulfilment, from checkout to delivery and returns. 100+ integrations | $0 additional BYO per-label fees | 30 days free WHY GROWING RETAILERS CHOOSE STARSHIPIT Your carriers. Your rates. Your choice. Get started with carrier options available through Starshipit or connect your own global carrier accounts and negotiated rates. $0 additional BYO per-label fees. Already negotiated great carrier rates? Keep them. Starshipit doesn't add an additional per-label fee when you use your own carrier rates. Automate the repetitive work. Set rules to automatically choose carriers and services based on destination, weight, SKU, delivery method and more. Connect the tools you already use. Integrate with Shopify, WooCommerce, Cin7 and more, plus carriers including Australia Post, DHL Express, FedEx, UPS, NZ Post and Aramex. Built for wherever growth takes you. From shipping automation and mobile pick & pack to warehouse management (WMS) and returns management, Starshipit gives you the fulfilment capabilities to handle more complexity as your business grows. Get real support from shipping experts. Onboarding, training and ongoing customer support help your team get set up and keep orders moving. One platform to connect your fulfilment. - At checkout: Increase conversions and protect margins with multiple delivery options, live shipping rates, delivery times and upfront duties and taxes. - From order to dispatch: Import orders automatically, keep order data in sync and generate shipping labels, packing slips and customs documents for domestic and international orders in bulk. - In the warehouse: Fulfil orders faster with accurate inventory and connected receiving, picking, packing and dispatch workflows. - Choosing a carrier: Reduce shipping costs with automated carrier selection, live rate comparison and shipping rules using your own negotiated rates. - After dispatch: Reduce delivery enquiries and simplify returns with branded tracking notifications, tracking pages and a self-service returns portal. Ready to see what smarter fulfilment looks like? Start your free 30-day trial. No credit card required.

Average Rating: 4.7/5.0

Total Reviews: 55

How Do G2 Users Rate Starshipit?

  • Quality of Support: 9.2/10 (Category avg: 9.1/10)
  • Ease of Use: 9.0/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Starshipit?

  • Seller: Starshipit
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Auckland, New Zealand
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 93% Small, 4% Medium

What Do G2 Reviewers Say About Starshipit?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Starshipit, appreciating its simple setup and efficient workflows for business operations.
  • Users love the easy integrations of Starshipit, simplifying their workflows and enhancing operational efficiency dramatically.
  • Users appreciate the excellent onboarding support and the smooth usability of Starshipit for all seller sizes.
  • Users commend the excellent service quality of Starshipit, highlighting quick support and a seamless user experience.
  • Users find the setup ease of Starshipit remarkable, appreciating its straightforward interface and seamless onboarding assistance.
Cons
  • Users are frustrated with missing features and unreliable label printing compared to competitors like ShipStation.
  • Users experience printing issues with Starshipit, as label reliability is often compromised during service transitions.
  • Users experience technical issues with printer settings and label printing, affecting reliability and overall performance.
  • Users find some user interface issues that complicate setup and lead to confusion with settings and workflows.
  • Users find the clunky printer settings challenging, especially during service transitions, affecting usability and performance.

What Are Recent G2 Reviews of Starshipit?

Cahoot

Cahoot provides eCommerce shipping software and order fulfillment services that power nationwide 1-day and 2-day deliveries at the lowest cost by design. Cahoot offers lower fulfillment fees because it enables merchants to fulfill for other merchants. Despite lower prices, Cahoot’s service offers the highest SLA in the industry thanks to its top-class merchant fulfillment partners and robust software. Contact Cahoot to learn more about how we can boost your growth profitably.

Average Rating: 4.9/5.0

Total Reviews: 53

How Do G2 Users Rate Cahoot?

  • Quality of Support: 9.8/10 (Category avg: 9.1/10)
  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 9.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Cahoot?

  • Seller: Cahoot
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Bridgeport, CT
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Retail, Consumer Goods
  • Company Size: 91% Small, 8% Medium

What Do G2 Reviewers Say About Cahoot?

AI-generated summary from verified user reviews

Pros
  • Users commend Cahoot for its exceptional customer support, which streamlines setup and integration processes effectively.
  • Users appreciate the efficient order management of Cahoot, benefiting from quick fulfillment and exceptional support throughout onboarding.
  • Users value the intuitive ease of use of Cahoot, streamlining their order management and fulfillment processes efficiently.
  • Users commend Cahoot for its easy setup, supported by a helpful team that ensures a smooth onboarding experience.
  • Users praise Cahoot for its efficiency improvements, enjoying streamlined processes and enhanced fulfillment capabilities.
Cons
  • Users experience a steep learning curve with Cahoot due to its numerous settings and options requiring adjustments.
  • Users experience a lack of clarity due to the learning curve and confusing setup, though support is helpful.
  • Users experience a steep learning curve with Cahoot's settings, though support eases the initial confusion.
  • Users experience a complex setup with Cahoot, noting a learning curve and some post-launch snags.
  • Users face a difficult learning curve initially due to numerous settings, though support helps mitigate the challenge.

What Are Recent G2 Reviews of Cahoot?

Descartes Pacejet

Descartes Pacejet™ is cloud-based, multi-carrier shipping software for mid-market and enterprise businesses managing parcel, less-than-truckload (LTL) freight, and complex B2B and ecommerce fulfillment operations. It integrates with enterprise resource planning (ERP) systems to help shipping teams compare carrier rates, automate packing and shipping, generate compliant documentation, and track shipments across carriers and locations. The platform connects shipping operations with ERP systems such as Oracle NetSuite, Microsoft Dynamics 365, Acumatica, Infor, IFS, and Sage X3. Businesses can manage parcel and freight shipments within one solution, using configurable business rules to select carriers and services based on cost, delivery requirements, and transit times. Pacejet also supports predictive packing, barcode-based packing verification, automated shipping paperwork, and reporting to help businesses reduce manual work, improve shipping accuracy, and gain greater visibility into fulfillment performance. Key features and benefits include: Multi-carrier rate shopping: Compare parcel and freight rates across carriers and services to help control shipping costs and meet delivery requirements. ERP-integrated shipping workflows: Connect shipping operations with existing ERP systems to reduce duplicate data entry and synchronize shipment details, costs, and tracking information. Predictive packing and scan-pack validation: Estimate packaging requirements before shipment and verify packed items using barcode scanning to help reduce errors and unexpected shipping charges. Shipping automation and compliance documentation: Use configurable rules to automate shipping decisions and generate labels, packing slips, bills of lading, and export documents. Reporting and carrier performance visibility: Use customizable dashboards and reports to monitor shipping costs, fulfillment activity, carrier performance, and operational efficiency. Who Pacejet is best for? Pacejet is designed for mid-market and enterprise businesses with complex shipping requirements, particularly manufacturers, distributors, wholesalers, and omnichannel retailers using ERP systems. It is especially relevant to businesses shipping through multiple parcel and freight carriers, operating across several facilities, or managing retailer-specific shipping requirements. Pacejet stands out for combining deep ERP integration, parcel and LTL shipping, predictive packing, scan-pack verification, and configurable automation in one platform. According to Descartes, customers have achieved shipping cost reductions of 20% and labor reductions of up to 80%, depending on their operations and implementation.

Average Rating: 3.6/5.0

Total Reviews: 12

How Do G2 Users Rate Descartes Pacejet?

  • Quality of Support: 7.3/10 (Category avg: 9.1/10)
  • Ease of Use: 7.9/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 5.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Descartes Pacejet?

  • Seller: Descartes Systems Group
  • Year Founded: 1981
  • HQ Location: Waterloo, Ontario
  • LinkedIn® Page: www.linkedin.com
    1,757 employees on LinkedIn®
  • Ownership: NASDAQ:DSGX
  • Total Revenue (USD mm): $486,000,000

Who Uses This Product?

  • Company Size: 58% Small, 33% Medium

What Do G2 Reviewers Say About Descartes Pacejet?

AI-generated summary from verified user reviews

Pros
  • Users love the automation capabilities of Descartes Pacejet, making deployments quick and efficient with barcode scanning.
  • Users find Descartes Pacejet easy to use with its fast deployment and intuitive barcode scanner functionality.
  • Users value the easy integrations of Descartes Pacejet, enabling quick deployment and efficient use of barcode scanners.
Cons
  • Users report that Pacejet is expensive, often revealing unexpected costs after initial agreements and quotations.
  • Users are frustrated by the inefficiency in cost transparency with Pacejet, leading to unexpected charges and confusion.

What Are Recent G2 Reviews of Descartes Pacejet?

Scurri

Scurri is a leading delivery management software designed to streamline the entire eCommerce delivery process, from checkout to post-purchase communications. Trusted by retailers, marketplaces, and logistics providers, Scurri helps you optimise operations, reduce costs, and deliver exceptional customer experiences. Products: Scurri Connect Scurri Connect is an eCommerce delivery management platform that optimises delivery to make it simple, effective and adaptable to all scenarios. With Scurri Connect, you can: - Offer flexible delivery options at checkout to increase conversion rates and customer satisfaction. - Automate carrier selection and label generation with an intuitive rules engine. - Track parcels in real-time and provide proactive customer updates. - Generate customs documentation and ship cross-border with ease. - Access advanced delivery performance reporting to uncover cost savings and improve efficiency. Seamlessly integrated with top eCommerce platforms and WMS, including Shopify, Magento, and more, Scurri Connect offers a future-ready foundation for scalable shipping operations. Scurri Track Plus Scurri Track Plus is a post-purchase experience solution that enables branded customer communications, boosting loyalty and reducing WISMO (Where Is My Order) queries. Create engaging, consistent touch-points across the delivery journey that reflect your brand, and drive repeat purchases. Key Features ✅ Easy to implement with powerful results - Our API is easy to implement so you can automate your deliveries. Our onboarding team guide you every step of the way for a smooth implementation. ✅ Customised Delivery Options at Checkout - With Scurri Connect, you can display a range of delivery options at the checkout so shoppers can choose the most convenient option for them. This is proven to increase customer satisfaction and reduce cart abandonment. ✅ Delivery label printing - Create and manifest shipments with automatically generated labels. The carrier approved labels are perfectly accurate for delivery that is precise. ✅ Integrated network of Carriers - Scurri Connect’s network of approved and reliable carriers gives you ultimate flexibility so you can fulfil orders under any circumstances and ship to anywhere in the world. Expand into new markets and seize the opportunity of cross border trade with our global carriers. ✅ Carrier Network – Access 50+ global carriers including DPD, DHL, FedEx, Royal Mail, UPS, Yodel and more. ✅ Straightforward Shipping Rules - The rules engine interface is simple, you just drag and drop. You have infinite flexibility and full control. ✅ Parcel Tracking and notifications - Scurri Connect's live tracking data gives you the ability to display tracking information on your website and update your customers on their deliveries. You can see the status of all shipments by all carriers in a standardised format. Realtime access means customer service teams can respond immediately. ✅ Customs Documentation - Scurri Connect automatically generates approved customs documents and commercial invoices for shipments. Be Brexit-ready and prepared to ship into the EU with our seamless cross border delivery. Our multi-carrier network means Scurri Connect customers have access to competitively priced, international shipping rates to easily expand into new international markets. ✅ Advanced Reporting - Scurri Connect’s advanced reporting suite allows you to audit and improve your delivery service. You can manage all your carrier performance and rate information in one centralised location. Use real-time data to discover insights, improve efficiencies and act quickly. Analyse your carrier costs and make savings using Rates reporting. ✅ Scurri Connect integrates with your eCommerce platform - The Scurri Connect Shipping API is easy to integrate with your eCommerce platform or Warehouse Management System. We have direct integrations with the most popular industry platforms such as Shopify, Magento, Netsuite, Brightpearl, eBay, Peoplevox, Kooomo, Caliq. ✅ Customer Support - We pride ourselves on our first-class customer support, our dedicated team of real people are always ready to respond quickly with personalised support for our customers. We have the highest industry ratings in SLA, NPS score and CSAT. ✅ Intuitive automation with our Rules Engine - Our rules engine allows you to automate your carrier management with highly flexible and easy to configure settings. Execute carrier changes instantly and intuitively with no need to wait for technical expertise. Automate decision making for optimal carrier selection every time. ✅ Rates Reporting - Painlessly analyse carrier costs to maximise efficiency. Utilise rates data to manage billing reconciliation with carriers. Option to automatically allocate to the most cost effective service. ✅ Permissions - Empower your users and protect your business with our permissions feature. Setting permissions easily grants or restricts access to functions and warehouses. ✅ Post-purchase communications with Scurri Track Plus - Reduce WISMO queries and boost customer loyalty with on-brand communications that drive engagement. The post-purchase phase is the period during which your customers show highest engagement. Scurri’s easy-to-integrate post-purchase communications tool puts you in control of sending own-branded communications.

Average Rating: 4.7/5.0

Total Reviews: 31

How Do G2 Users Rate Scurri?

  • Quality of Support: 9.9/10 (Category avg: 9.1/10)
  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Customer Information Database - Multicarrier Parcel Management Solutions: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Scurri?

  • Seller: Scurri
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Wexford, IE
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 52% Medium, 42% Small

What Are Recent G2 Reviews of Scurri?

Daniel Rivera
DR
Researched and written by Daniel Rivera
Updated October 3, 2024