Perform.AI

Show rating breakdown
42 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.7
Serving customers since
2016

Profile Name

Star Rating

36
5
1
0
0

Perform.AI Reviews

Review Filters
Profile Name
Star Rating
36
5
1
0
0
Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
10/02/2026
Validated Reviewer
Review source: Organic

Responsive Support That Clarifies Carrier Invoicing and Speeds Up Invoice Checks

Every doubt has been clarified and every issue has been resolved, with detailed explanations and a genuine effort to understand how we need to account for and track the specific costs and information that matter to us.
Derek Y.
DY
Derek Y.
CTOSmall-Business (50 or fewer emp.)
08/04/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Reliable Tracking Updates and Outstanding Support

I've been verry impressed with Parcel Perform's tracking updates. The tracking data is reliable, accurate, and provides excellent visibility throughout the shipment lifecycle. What really stands out is their customer and tech support. Their team is highly responsive, knowledgeable, and always willing to help when we have questions or encounter an issue.
HA
Henrik A.
Performance AnalystMid-Market (51-1000 emp.)
06/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Best-in-Class Customer Service: Responsive, Proactive Support

ParcelPerform's customer service has been among the best I've experienced. They are very responsive and pro-active. Their platform is very quick and reliable.

About

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HQ Location:
Singapore

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What is Perform.AI?

Perform.AI is the AI Commerce Operating System for ambitious brands. It runs the commerce experience that shoppers and their AI agents move through, from being found and recommended, through checkout, delivery and returns, on one connected system. All powered by our data engine, AI Decision Intelligence which works continuously to raise gross margin, retain customers and lower logistics cost. Brands including Nespresso, Shopify, Puma and Zalando run on Perform.AI, with support for more than 1,100 carriers worldwide.

Details

Year Founded
2016
Website
www.perform.ai