G2

Matt P.

Shipping & Receiving Manager

Small-Business (50 or fewer emp.)

11/4/2026

"Very User-Friendly with Exceptional, Knowledgeable Customer Service"

5/5

What do you like best about StarShip?

It’s very user-friendly, and the customer service is second to none. All the customer service representatives I’ve spoken with have been extremely knowledgeable and helpful. Review collected by and hosted on G2.com.

What do you dislike about StarShip?

If there were a few basic onboarding videos that explain what each section does, it would help reduce calls to the CS line and cut down on tickets for issues users might otherwise be able to resolve on their own. Review collected by and hosted on G2.com.

What problems is StarShip solving and how is that benefiting you?

They solved my problem where the writeback function wasn’t working the way I needed it to. By fixing these issues, I no longer have to manually write back all the sales orders that the writeback function didn’t complete. This has saved me hours on the back end and allows me to focus on other needed tasks. Review collected by and hosted on G2.com.