Vanillasoft Features
Attribution (3)
Lead Opportunity
Based on 142 Vanillasoft reviews and verified by the G2 Product R&D team.
Aligns lead scores with predefined lead distribution criteria
Lead Assignment
Based on 149 Vanillasoft reviews and verified by the G2 Product R&D team.
Matches and assigns leads to the correct sales representative
Pipeline Acceleration
Based on 142 Vanillasoft reviews and verified by the G2 Product R&D team.
Determines which leads should be prioritized and then accelerates them up the pipeline
Discovery (3)
Lead Management
Based on 144 Vanillasoft reviews and verified by the G2 Product R&D team.
Integrates with lead capture and lead intelligence tools to discover leads
Scoring/Ranking
Based on 122 Vanillasoft reviews and verified by the G2 Product R&D team.
Creates and assigns scoring system to rank the viability of leads
Lead Context
Based on 136 Vanillasoft reviews and verified by the G2 Product R&D team.
Integrates with CRM or marketing automation tools to contextualize lead data
Management (2)
Conversion Viability
Based on 131 Vanillasoft reviews and verified by the G2 Product R&D team.
Reports on and analyzes lead scores to determine the conversion rate of lead opportunities
Workflow
Based on 144 Vanillasoft reviews and verified by the G2 Product R&D team.
Aligns lead scores and strategy with existing sales operations
Platform (2)
Data Synchronization
Based on 149 Vanillasoft reviews and verified by the G2 Product R&D team.
Syncs lead data within the sales database for consistency and accuracy
Analysis
Based on 146 Vanillasoft reviews and verified by the G2 Product R&D team.
Provides analysis on lead scores, funnel insights, and both open and closed opportunities
Calling (5)
Record Calls
Based on 212 Vanillasoft reviews.
Records calls for future reference.
Generate Location
This feature was mentioned in 216 Vanillasoft reviews.
Generates an area code local to where the user is calling to increase likelihood of pick-up.
Call Types
Based on 242 Vanillasoft reviews.
Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.
Click-to-Call
Based on 271 Vanillasoft reviews.
Gathers contacts from integrated tools, allowing users to call with one click.
Auto Dialer
As reported in 22 Vanillasoft reviews.
Has auto-dialing or predictive dialing functionality.
Contacts (3)
Personalization
Based on 274 Vanillasoft reviews.
Retains a log of extraneous contact information such as timezone and contact engagement.
Information Locater
This feature was mentioned in 253 Vanillasoft reviews.
Finds and opens saved contact information for reference at the time of a new call.
Record Prospect Data
As reported in 248 Vanillasoft reviews.
Allows users to denote which contacts they believe are prospective customers.
Insights (6)
Notes
As reported in 286 Vanillasoft reviews.
Allows users to take notes during or after the call for future reference.
Daily Summary
This feature was mentioned in 264 Vanillasoft reviews.
Delivers users a daily summary of activity.
Automated Voicemails
207 reviewers of Vanillasoft have provided feedback on this feature.
Sends automated voicemails to prospective clients who fail to answer.
Automated Emails
This feature was mentioned in 248 Vanillasoft reviews.
Sends automated emails to increase engagement with prospective clients.
Sorts Prospects
Based on 238 Vanillasoft reviews.
Organizes contacts based on probability of success.
Automated Note Taking
This feature was mentioned in 22 Vanillasoft reviews.
Automatically transcribes and summarizes meeting discussions.
Incentives (4)
Badges
As reported in 71 Vanillasoft reviews.
Assigns achievement badges to high-performing employees based on pre-determined standards.
Triggers
Based on 98 Vanillasoft reviews and verified by the G2 Product R&D team.
Automatically recognizes achievements that should be added to the leaderboard.
Commission Calculator
Based on 81 Vanillasoft reviews and verified by the G2 Product R&D team.
Helps users determine sales goals by calculating potential commission rates.
Leaderboards
Based on 111 Vanillasoft reviews and verified by the G2 Product R&D team.
Highlights top-performing employees to publicly reward their achievements.
Personalization (4)
Profiles
Based on 105 Vanillasoft reviews.
Creates user profiles similar to social media pages that display private or public statuses and updates.
Custom Reports
Based on 154 Vanillasoft reviews and verified by the G2 Product R&D team.
Generates reports with customizable fields to further understand employee performance.
Dashboards
Based on 167 Vanillasoft reviews and verified by the G2 Product R&D team.
Visualizes individual and team insights such as new leads and outbound calls.
Goal Setting
This feature was mentioned in 81 Vanillasoft reviews.
Allows teams to set trackable goals within the tool.
Administrative (3)
Integration
Based on 129 Vanillasoft reviews and verified by the G2 Product R&D team.
Integrates with CRM and financial systems to help determine goals
Employee Structure
Based on 121 Vanillasoft reviews and verified by the G2 Product R&D team.
Organizes team members by roles, activities and objectives and weighs tasks by importance.
Behavior Monitoring
Based on 123 Vanillasoft reviews.
Allows managers and administrators to peruse profiles and monitor employee behavior and performance.
Integrated Workflows (7)
Task Management
Based on 210 Vanillasoft reviews and verified by the G2 Product R&D team.
Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete.
Email Tracking/Automation
Based on 205 Vanillasoft reviews and verified by the G2 Product R&D team.
Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence.
Calls and Voice
Based on 217 Vanillasoft reviews and verified by the G2 Product R&D team.
Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.
Other Outreach Options
Based on 178 Vanillasoft reviews and verified by the G2 Product R&D team.
Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more.
CRM Integration
Based on 193 Vanillasoft reviews and verified by the G2 Product R&D team.
Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach.
Calendar
As reported in 120 Vanillasoft reviews.
Integrates with calendar software so users can seamlessly schedule calls.
Shared Records
As reported in 112 Vanillasoft reviews.
Automatically assign strategic leads and accounts to individual reps in a shared bucket for anyone to work on.
Repeatability and Reportability (5)
Content Management
Based on 205 Vanillasoft reviews and verified by the G2 Product R&D team.
Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc.
Workflow Management
Based on 203 Vanillasoft reviews and verified by the G2 Product R&D team.
Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems.
Workflow Performance
Based on 205 Vanillasoft reviews and verified by the G2 Product R&D team.
Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members.
Sales Coaching and Insights
Based on 174 Vanillasoft reviews and verified by the G2 Product R&D team.
Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints.
Gamification
96 reviewers of Vanillasoft have provided feedback on this feature.
Provides gamifaction features to rank sales reps on performance
AI and Automation (5)
Lead Prioritization
118 reviewers of Vanillasoft have provided feedback on this feature.
Allows users to create lead prioritization rules to prioritize the msot important bueyrs and customers.
Lead Scoring
This feature was mentioned in 110 Vanillasoft reviews.
Provides lead scoring features that allow user to target leads that are the most qualified and likely to engage
Best Time of Day Scheduling
110 reviewers of Vanillasoft have provided feedback on this feature.
Provides features that allow users to identify and automate the best time to send out emails or other sales engagement communcations
Buyer Intelligence
As reported in 96 Vanillasoft reviews.
Provides features that allow users to have insight into buyer profiles such as likelihood to respond to emails and calls.
Machine Learning
As reported in 92 Vanillasoft reviews.
Provides AI and machine learning features that offer predictive recommendations no how to engage with buyers based on historical buyer behavior.
Generative AI (1)
AI Text Generation
As reported in 50 Vanillasoft reviews.
Allows users to generate text based on a text prompt.
Agentic AI - Lead Scoring (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Sales Performance Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Outbound Call Tracking (2)
Autonomous Task Execution
21 reviewers of Vanillasoft have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Natural Language Interaction
21 reviewers of Vanillasoft have provided feedback on this feature.
Engages in human-like conversation for task delegation
Agentic AI - Sales Engagement (7)
Autonomous Task Execution
25 reviewers of Vanillasoft have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Multi-step Planning
As reported in 25 Vanillasoft reviews.
Ability to break down and plan multi-step processes
Cross-system Integration
26 reviewers of Vanillasoft have provided feedback on this feature.
Works across multiple software systems or databases
Adaptive Learning
Based on 27 Vanillasoft reviews.
Improves performance based on feedback and experience
Natural Language Interaction
This feature was mentioned in 27 Vanillasoft reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
26 reviewers of Vanillasoft have provided feedback on this feature.
Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 26 Vanillasoft reviews.
Makes informed choices based on available data and objectives





