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At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (58.6% of reviews)
Entry-Level Pricing
Contact Us
Contact Us 5 Users and Platform Fee Per Year
Outreach
Star Rating
(3,524)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachVanillasoft
Star Rating
(566)4.5 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Users and Platform Fee Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vanillasoft excels in Ease of Use with a score of 9.2 compared to Outreach's 8.3, making it more intuitive for new users. Reviewers mention that the user-friendly interface of Vanillasoft significantly reduces the learning curve.
- Reviewers mention that Vanillasoft's Call Types feature scores 9.2, outperforming Outreach's 8.4. Users appreciate the variety of call options available, which enhances their outreach strategies.
- G2 users highlight that Vanillasoft's Quality of Support is rated at 9.0, while Outreach scores 8.3. Reviewers say that Vanillasoft's support team is responsive and helpful, providing timely assistance when needed.
- Users on G2 report that Vanillasoft's Autonomous Task Execution feature scores 7.3, significantly higher than Outreach's 4.6. Reviewers mention that this capability allows for more efficient workflow management, automating repetitive tasks effectively.
- Reviewers mention that Vanillasoft's Automated Emails feature, scoring 8.8, is more effective than Outreach's 9.1 due to its customization options. Users say that the ability to tailor automated messages leads to better engagement rates.
- Users report that Vanillasoft's Daily Summary feature scores 9.2, compared to Outreach's 8.4. Reviewers appreciate the comprehensive insights provided by Vanillasoft, which help in tracking daily performance and planning future activities.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Vanillasoft
Core
Contact Us
5 Users and Platform Fee Per Year
A complete multi-channel engagement platform, including automated sales email nurturing. Powered by our lead prioritization engine, reps focus on the leads most likely to convert and leave the busy-work behind.
Pricing is per user, after a platform fee that includes initial set-up, ongoing support and updates.
- CRM
- Lead Management and Prioritization
- Email Automation
Free Trial
Outreach
No trial information availableVanillasoft
No trial information availableRatings
Meets Requirements
8.7
2,668
9.0
452
Ease of Use
8.3
2,684
9.2
453
Ease of Setup
7.7
848
8.7
208
Ease of Admin
7.8
773
8.9
139
Quality of Support
8.3
2,425
9.0
425
Has the product been a good partner in doing business?
8.5
759
9.4
139
Product Direction (% positive)
8.5
2,498
8.7
428
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
7.5
35
Not enough data
8.2
37
Not enough data
8.2
39
Not enough data
Organization
8.0
34
Not enough data
8.1
36
Not enough data
8.1
34
Not enough data
Performance Analysis
7.4
39
Not enough data
8.3
42
Not enough data
Sales Analysis
7.4
38
Not enough data
7.9
39
Not enough data
Generative AI
7.9
26
Not enough data
7.7
25
Not enough data
Agentic AI - AI Sales Assistant
6.7
5
Not enough data
7.3
5
Not enough data
9.7
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Integrated Workflows
8.7
1009
|
Verified
8.9
208
|
Verified
9.1
1057
|
Verified
8.4
206
|
Verified
8.4
869
|
Verified
9.1
214
|
Verified
8.2
796
|
Verified
8.6
180
|
Verified
8.5
1008
|
Verified
8.7
194
|
Verified
8.6
400
8.7
120
8.2
348
8.6
112
Repeatability and Reportability
8.3
861
|
Verified
9.0
207
|
Verified
8.6
945
|
Verified
9.1
202
|
Verified
8.5
924
|
Verified
8.9
205
|
Verified
7.8
772
|
Verified
8.5
176
|
Verified
7.0
315
7.9
98
AI and Automation
7.8
339
8.3
117
7.3
308
8.1
111
7.7
347
8.4
111
7.3
299
8.0
97
7.0
291
7.7
93
Generative AI
6.7
139
7.7
51
Agentic AI - Sales Engagement
6.5
27
7.1
25
7.2
26
7.1
25
7.7
27
7.2
26
6.4
27
6.9
27
6.9
27
7.5
27
6.9
27
7.3
26
7.0
26
7.3
26
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
8.5
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Attribution
Not enough data
9.1
143
|
Verified
Not enough data
9.1
150
|
Verified
Not enough data
9.2
143
|
Verified
Discovery
Not enough data
9.2
145
|
Verified
Not enough data
8.8
123
|
Verified
Not enough data
8.8
137
|
Verified
Management
Not enough data
9.1
132
|
Verified
Not enough data
9.2
145
|
Verified
Platform
Not enough data
9.0
150
|
Verified
Not enough data
9.0
147
|
Verified
Agentic AI - Sales Performance Management
7.7
5
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Incentives
7.5
194
7.6
72
8.2
235
|
Verified
8.2
99
|
Verified
7.0
166
|
Verified
7.5
82
|
Verified
8.3
246
|
Verified
8.7
112
|
Verified
Personalization
8.3
264
|
Verified
8.3
106
7.9
271
|
Verified
8.8
155
|
Verified
8.3
323
|
Verified
9.1
168
|
Verified
8.1
228
|
Verified
8.3
82
Administrative
8.7
307
|
Verified
8.7
130
|
Verified
8.4
259
|
Verified
8.9
122
|
Verified
8.5
265
8.7
124
Agentic AI - Email Tracking
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1438
Not enough data
8.4
1379
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1404
Not enough data
8.9
1431
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1447
Not enough data
Generative AI
6.8
162
Not enough data
Agentic AI - Sales Analytics
7.0
9
Not enough data
8.1
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Data Sourcing
7.7
159
Not enough data
7.9
174
Not enough data
Feature Not Available
Not enough data
8.1
188
Not enough data
7.6
168
Not enough data
Predictive Analytics
7.3
142
Not enough data
7.5
136
Not enough data
7.0
127
Not enough data
7.4
135
Not enough data
Sales Management
8.0
149
Not enough data
Feature Not Available
Not enough data
7.8
164
Not enough data
8.8
189
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
7.2
21
5.5
10
7.0
21
Calling
8.5
812
8.9
213
7.9
906
8.8
217
8.4
1032
9.2
242
8.8
1089
9.4
272
5.5
14
8.2
22
Contacts
8.6
1145
9.0
275
8.0
984
9.0
252
8.4
1065
9.3
248
Insights
8.3
1092
|
Verified
9.4
287
8.4
1051
9.2
265
7.7
594
8.8
208
9.1
1191
8.8
249
8.1
1036
8.9
239
6.7
13
6.9
22
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Vanillasoft are categorized as Sales Engagement, Outbound Call Tracking, and Sales Performance Management
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, AI Sales Assistant, Sales Coaching, Sales Analytics, Email Tracking, and AI SDRs
Vanillasoft is categorized as Lead Scoring
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vanillasoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.1%
Insurance
24.5%
Marketing and Advertising
13.0%
Higher Education
9.2%
Education Management
5.5%
Financial Services
4.8%
Other
43.0%
Alternatives
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
Is there any way for vanilla soft to set up automatic emailing campaigns?
3 Comments
RS
Yes. VanillaSoft has robust email campaign features including customizable triggers, routing to particular agents/teams, etc. If you expect a high bounce...Read more
How does your dialer work? What type of dialer do you have?
2 Comments
Official Response from Vanillasoft
Our auto dialer makes one-to-one live phone calls. We offer two approaches:
- Preview dialing (click-to-call, a manual process where the agent clicks on an...Read more
How scalable and reliable is VanillaSoft?
2 Comments
Official Response from Vanillasoft
VanillaSoft is extremely reliable, boasting an actual uptime in excess of 99.9%. We operate multiple hosted servers to ensure that you have access to the...Read more
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