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Compare Outreach and Vanillasoft 
Featured Products
At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (58.4% of reviews)
Entry-Level Pricing
Contact Us
Contact Us 5 Users and Platform Fee Per Year
Outreach
Star Rating
(3,527)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachVanillasoft
Star Rating
(593)4.5 out of 5
Market Segments
Small-Business (58.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Users and Platform Fee Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Outreach excels in automating repetitive sales tasks, with users highlighting its effective integration with CRM solutions, which enhances data and contact management. This automation allows sales teams to focus more on engaging with prospects rather than getting bogged down in administrative work.
- Users say that Vanillasoft stands out for its user-friendly interface, making it easy to navigate without extensive training. Reviewers appreciate how everything is consolidated in one place, which simplifies the process of managing calls and daily activities, ultimately boosting productivity.
- According to verified reviews, Outreach has a strong performance in email tracking and automation, with users praising its ability to generate insights through AI-driven sentiment analysis. This feature helps sales teams tailor their outreach strategies effectively, enhancing engagement with potential clients.
- Reviewers mention that Vanillasoft's auto-dialing and queue-based system significantly improve call management, removing the guesswork from daily calling activities. This feature is particularly beneficial for sales teams looking to maintain momentum and maximize their outreach efforts.
- Users highlight that while Outreach has a robust set of features, some find it challenging to configure according to their specific workflows. This can lead to a steeper learning curve for new users, which may impact initial productivity during the onboarding phase.
- G2 reviewers note that Vanillasoft's support quality is consistently rated highly, with users appreciating the responsive assistance they receive. This level of support can be crucial for teams that rely on timely help to resolve issues and maintain their sales momentum.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Vanillasoft
Core
Contact Us
5 Users and Platform Fee Per Year
A complete multi-channel engagement platform, including automated sales email nurturing. Powered by our lead prioritization engine, reps focus on the leads most likely to convert and leave the busy-work behind.
Pricing is per user, after a platform fee that includes initial set-up, ongoing support and updates.
- CRM
- Lead Management and Prioritization
- Email Automation
Free Trial
Outreach
No trial information availableVanillasoft
No trial information availableRatings
Meets Requirements
8.7
2,672
9.1
464
Ease of Use
8.3
2,688
9.2
465
Ease of Setup
7.7
851
8.7
219
Ease of Admin
7.8
774
8.9
142
Quality of Support
8.3
2,427
9.0
436
Has the product been a good partner in doing business?
8.5
760
9.4
142
Product Direction (% positive)
8.5
2,502
8.7
440
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Not enough data
Organization
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Not enough data
Performance Analysis
7.4
38
Not enough data
8.3
41
Not enough data
Sales Analysis
7.3
37
Not enough data
7.8
38
Not enough data
Generative AI
7.9
25
Not enough data
7.6
24
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
1008
|
Verified
8.9
211
|
Verified
9.1
1056
|
Verified
8.4
205
|
Verified
8.4
867
|
Verified
9.1
217
|
Verified
8.2
795
|
Verified
8.6
178
|
Verified
8.5
1009
|
Verified
8.7
193
|
Verified
8.6
399
8.7
120
8.2
347
8.7
112
Repeatability and Reportability
8.3
861
|
Verified
9.0
205
|
Verified
8.6
947
|
Verified
9.0
203
|
Verified
8.5
925
|
Verified
8.9
205
|
Verified
7.8
771
|
Verified
8.5
174
|
Verified
7.0
314
7.9
96
AI and Automation
7.8
340
8.3
119
7.3
308
8.1
110
7.7
346
8.3
110
7.3
298
8.0
96
7.0
292
7.7
92
Generative AI
6.7
138
7.7
50
Agentic AI - Sales Engagement
6.4
26
7.1
25
7.1
25
7.1
25
7.5
25
7.2
26
6.3
26
6.9
27
6.7
26
7.5
27
6.8
26
7.3
26
6.9
25
7.3
26
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
8.5
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Attribution
Not enough data
9.1
142
|
Verified
Not enough data
9.1
149
|
Verified
Not enough data
9.2
142
|
Verified
Discovery
Not enough data
9.2
144
|
Verified
Not enough data
8.8
122
|
Verified
Not enough data
8.8
136
|
Verified
Management
Not enough data
9.1
131
|
Verified
Not enough data
9.2
144
|
Verified
Platform
Not enough data
9.0
149
|
Verified
Not enough data
9.0
146
|
Verified
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.5
193
7.6
71
8.2
234
|
Verified
8.2
98
|
Verified
6.9
165
|
Verified
7.6
81
|
Verified
8.3
245
|
Verified
8.7
111
|
Verified
Personalization
8.3
263
|
Verified
8.3
105
7.8
270
|
Verified
8.9
154
|
Verified
8.2
322
|
Verified
9.1
167
|
Verified
8.1
227
|
Verified
8.3
81
Administrative
8.7
306
|
Verified
8.7
129
|
Verified
8.4
258
|
Verified
8.9
121
|
Verified
8.5
264
8.7
123
Agentic AI - Email Tracking
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1440
Not enough data
8.4
1380
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1406
Not enough data
8.9
1432
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1448
Not enough data
Generative AI
6.8
162
Not enough data
Agentic AI - Sales Analytics
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
Data Sourcing
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Not enough data
Predictive Analytics
7.3
141
Not enough data
7.4
135
Not enough data
7.0
126
Not enough data
7.3
134
Not enough data
Sales Management
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
7.2
21
5.5
10
7.0
21
Calling
8.5
813
8.9
212
7.9
906
8.8
216
8.4
1032
9.2
242
8.8
1089
9.4
271
5.5
14
8.2
22
Contacts
8.6
1146
9.0
274
8.0
985
9.0
253
8.4
1066
9.3
248
Insights
8.3
1092
|
Verified
9.4
286
8.4
1051
9.2
264
7.7
594
8.7
207
9.1
1191
8.8
248
8.1
1036
8.9
238
6.7
13
6.9
22
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and Vanillasoft are categorized as Sales Engagement, Outbound Call Tracking, and Sales Performance Management
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), AI SDRs, Conversation Intelligence, AI Sales Assistant, Sales Coaching, Sales Analytics, Email Tracking, and Revenue AI Platforms
Vanillasoft is categorized as Lead Scoring
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vanillasoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.2%
Insurance
24.7%
Marketing and Advertising
12.9%
Higher Education
9.1%
Education Management
5.6%
Financial Services
4.8%
Other
42.8%
Alternatives
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
Is there any way for vanilla soft to set up automatic emailing campaigns?
3 Comments
RS
Yes. VanillaSoft has robust email campaign features including customizable triggers, routing to particular agents/teams, etc. If you expect a high bounce...Read more
How does your dialer work? What type of dialer do you have?
2 Comments
Official Response from Vanillasoft
Our auto dialer makes one-to-one live phone calls. We offer two approaches:
- Preview dialing (click-to-call, a manual process where the agent clicks on an...Read more
How scalable and reliable is VanillaSoft?
2 Comments
Official Response from Vanillasoft
VanillaSoft is extremely reliable, boasting an actual uptime in excess of 99.9%. We operate multiple hosted servers to ensure that you have access to the...Read more
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