# Synup Reviews **Vendor:** Synup **Category:** [Local Listing Management Software](https://www.g2.com/categories/local-listing-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 315 ## About Synup Synup is a local marketing platform built for agencies and resellers. Agencies use Synup to deliver listings, reputation, and social media management for thousands of client locations, build local SEO into their own products with the Synup API and MCP server, white-label every surface under their own brand, and run agency operations from the same platform they use to deliver client work. It replaces the fragmented stack that agencies typically cobble together to deliver local SEO at scale. Listings Management Sync business information across Google, Apple, Bing, Facebook, and every major listing platform. Bulk edits push across thousands of locations in a single action. Track listings indexing across every platform to confirm each client location is actually live in search, not just submitted. Most listing tools stop at confirming the push. Synup tracks whether the data is indexed and visible to searchers. Reputation Management Monitor reviews across Google, Facebook, and every major review site. Respond using AI-generated drafts that match each client's brand voice. Send review request campaigns over email and SMS to grow review velocity for every client location. Social Media Management Tool Schedule posts across Google Business Profile, Facebook, Instagram, and LinkedIn for hundreds of locations in one workflow. AI generates localized content per location so every post feels native to its market instead of looking like the same campaign copy-pasted everywhere. Local SEO Analytics Track local rankings, GBP performance, and review sentiment for every client location. Reporting runs across the full client portfolio without spreadsheet exports or stitching data between tools. Local SEO Tools API Build local SEO into your own product. Agencies, platforms, and SaaS companies use the Synup API to power listings sync, review management, and GBP automation inside their existing applications. Headless and built to scale across millions of locations. Synup MCP Server Connect Synup to Claude, ChatGPT, and any MCP-compatible AI assistant. Agencies use the MCP server to query listings, pull review data, and manage client locations through conversational AI workflows instead of clicking through dashboards. Included for existing customers. White-Label Everything Every Synup tool, dashboard, and client report can be fully white-labeled under your agency's brand. Custom domains, your logo, your colors, your client-facing experience. Your clients never know Synup is in the stack. Agency Operations Beyond the core local SEO tools, Synup gives agencies a full operating layer to run their business from one platform. Offer essential local SEO tools to all your SMB clients at no extra cost -Forecast churn risk using client health scores and usage patterns -Build a single source of truth for all client information, enriched with AI-powered fields -Capture and enrich leads instantly using AI-powered prospecting tools -Manage sales pipelines with custom stages for marketing services and retainers -Track tasks and deliverables across marketing campaigns -Create and send invoices directly from Synup and automate your billing workflows Synup is the operating system agencies run their local SEO business on. The core tools handle client delivery, the API and MCP server let agencies extend Synup into their own products, and the white-label layer keeps every surface under your brand from the first click to the final invoice. ## Synup Pros & Cons **What users like:** - Users appreciate the **ease of use** of Synup, finding the platform intuitive and straightforward for managing social media and reviews. (90 reviews) - Users find Synup to be **extremely helpful** , enabling effective review management and insightful automation for better business focus. (63 reviews) - Users praise Synup for its **effective review management** , enhancing local brand awareness and driving higher sales. (60 reviews) - Users rave about Synup's **exceptional customer support** , noting attentiveness and effective assistance with their needs. (59 reviews) - Users appreciate the **centralized management** in Synup, making it easy to maintain a consistent online presence across platforms. (50 reviews) - Users value the **convenience** of Synup for managing social media, local listings, and enhancing outreach effortlessly. (50 reviews) - Efficiency (46 reviews) - Social Media Management (45 reviews) - Features (42 reviews) - Time-saving (42 reviews) **What users dislike:** - Users find the **learning curve steep** initially, but adapt quickly as they explore Synup's numerous features. (16 reviews) - Users notice **feature limitations** with Synup, particularly regarding technical integrations and customizations for specific needs. (12 reviews) - Users find the app has a **difficult learning curve** initially, but most adapt with time. (11 reviews) - Users note the need for **improvement in training opportunities** and feature clarity to enhance their experience with Synup. (9 reviews) - Users find the **lack of features** in Synup limiting, desiring more integrations and AI options for improvement. (9 reviews) - Learning Difficulty (9 reviews) - Limited Features (7 reviews) - Not User-Friendly (7 reviews) - Social Media Integration (7 reviews) - Update Issues (7 reviews) ## Synup Reviews ### 1. Great for increasing social media followers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Synup?** I use Synup for my book marketing business, which has helped increase my presence on social media without paying for ads. As a small business owner, I don't have a large budget to spend on marketing tools, but Synup is the most affordable software I came across. It's easy to use and takes the guessing work out of how well a post does. It has more features than other social media publishing tools out there. The AI to help with trending book memes is easy to implement without me searching for what is trending. **What do you dislike about Synup?** I can't recommend this product enough. The customer support is fantastic, and I use it every day. **What problems is Synup solving and how is that benefiting you?** There is a lot of competition when it comes to marketing books. A lot of marketers will do it for free or charge very little. However, what authors don't understand is you get what you pay for. Synup has helped me two-fold. First, I struggled to drive traffic to my site. The SEO tool helped increase organic web traffic. Then, the social media hashtag generator made my posts rank higher on Twitter and Instagram. I know all of that because Synup has a tool that monitors how well they are doing, and if I get any negative reviews, it alerts me so I can respond appropriately. ### 2. Synup transformed my business, boosting engagement and optimizing our online presence effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Synup?** What I appreciate most about using Synup is its effectiveness in streamlining social media management, efficiently handling review management, and ensuring accurate listings across various platforms. The upsides of using Synup include its capacity to efficiently manage digital assets, synchronize business information across platforms, monitor and respond to customer feedback, enhance online visibility, and provide real-time analytics for informed business decisions, all in one user-friendly platform. **What do you dislike about Synup?** While Synup offers several advantageous features, users have reported occasional glitches in the interface, a learning curve for newcomers, and limitations in customization options for specific features. Additionally, the pricing structure might not be suitable for smaller businesses seeking more basic functionalities. However, experiences may vary, and it's advisable to check for the latest user feedback or contact Synup directly for updates and improvements. **What problems is Synup solving and how is that benefiting you?** Synup solves the challenges of managing digital assets, maintaining accurate business information, monitoring customer feedback, and improving online visibility. This benefits you by streamlining operations, enhancing customer engagement, and bolstering your business's online reputation and visibility, leading to potential growth and increased revenue. ### 3. Management and Tracking Made Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren F. | Freelance Researcher, Writer & Virtual Assitant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Synup?** Affordable, accessible, and up-to-date, what else can you ask for from a product? From social media management and content creation to reputation and local listing management, Synup truly keeps a person in line. The product takes away the pressure of managing multiple aspects of a business that can easily become overwhelming. The ease of implemention is unlike any other product out there. I can honestly say that ever since Synup has come into my life, I have never been more focused and haven't seen my business soar this way in years. **What do you dislike about Synup?** I cannot find anything that I disklike about Synup. **What problems is Synup solving and how is that benefiting you?** Synup solves one major problem that I feel most business owners face, particularly in this day in day age, which is, management. it becomes dauting and overwhelming having to schedule social media content in addition to tracking your online reputation on top of every other demand that is required of you as a business owner. Synup solves all of this with their interface. ### 4. Works well with all our tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Synup?** Synup has been a phenomenal tool for us. There are a lot of tools out there with competitive pricing, innovative features, and tempting packages, but Synup is the only tool that checks all the boxes for us. When you’re managing a fair number of clients, the tool you use really impacts your productivity and morale. If you have a subpar tool, you’re not going to get results, your team will drag their feet, and clients won’t be happy. We’re so happy with our choice. The social tool gives us the insights and content creation assistance we need to effectively juggle social media management for a lot of clients concurrently. The white labeled features are insanely good, too. Our favorite feature is the password-less login, where clients can link their accounts to the platform without anyone having to exchange passwords. **What do you dislike about Synup?** There aren’t any glaring issues with Synup so far, but every software platform has its occasional bugs. A few times, there have been updates that left us wondering if we’re missing out on anything. Plus, a few social accounts disconnected on their own. But no major issues, and nothing that wasn’t easily fixable. **What problems is Synup solving and how is that benefiting you?** We’re grateful to partner with Synup as our provider for listings management services, social media management, reputation management, store locator services, and more. We solve a need for our clients by handling all of this for them, and the Synup software makes it easier for us to do our jobs. I can’t recommend Synup enough! ### 5. Synup streamlined our Local and Social Media Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Synup?** We partnered with Synup earlier this year, after discovering them through their social product. Our agency recently started offering social media management services alongside our typical local presence management, and we just so happened to find Synup. I couldn’t be more glad that we did! It’s a true all-in-one solution. Since joining them, we’ve saved so much time, money, and headaches. I love how helpful the team was in our onboarding process. You can tell that they truly care about their partners and clients. A lot of these software companies are running lean and mean operations, but someone always seems to be available when we need help. It was quite easy to add all of our accounts (over 700) to the platform, and the platform itself is so intuitive. It’s making our work much easier! Our clients can definitely tell the difference, too. **What do you dislike about Synup?** I don’t know that we’ve used Synup enough to see deeper into its flaws. We just became a Synup partner this year, and so far things have been pretty smooth. I will say that without guidance from our customer success manager and some independent research from our team, I’m not sure we would’ve unlocked and understood all of the platform’s capabilities (like automations). **What problems is Synup solving and how is that benefiting you?** As an agency, our choice of tool doesn’t just impact us; it impacts the success of all of our clients. So, the decision to go with Synup was not made lightly. Having one tool that does everything (local and social), was what first drew us to the platform in the first place. We’re all about optimizing our clients’ online presence, and having one login to manage reviews, listings, socials, and everything, that’s been life changing for us. Some platforms have the capability to manage multiple brands, but you can tell that Synup was truly built for agencies. Compared to other software solutions we’ve tried, Synup is by far the best when it comes to ease of use (and juggling accounts). ### 6. A Powerful Tool for Recruitment Consultants **Rating:** 5.0/5.0 stars **Reviewed by:** Zeeshan S. | Assistant Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Synup?** As a recruitment consultant, I use Synup on a daily basis to manage my online presence, target my ideal candidates, engage with potential candidates, and measure my results. I find it to be an invaluable tool that has helped me improve my efficiency and effectiveness. Synup is designed specifically for the needs of recruitment consultants. This means that it offers a comprehensive suite of tools that can help you with every aspect of your job, from creating and managing your online presence to targeting your ideal candidates and measuring your results. Synup seamlessly integrated with my existing recruitment workflows, allowing me to incorporate its features without disrupting my established processes. This made the transition to using Synup smooth and efficient. Synup is an incredibly user-friendly tool. Even if you are not familiar with local marketing or recruitment technology, you can easily get up and running with Synup. The platform is intuitive and easy to navigate, and there are plenty of resources available to help you get started. Synup is also a very affordable tool, especially considering the value that it provides. Being a cloud-based platform, so there is no need to install any software on your computer. You can simply create an account and start using Synup right away. The platform is intuitive and easy to navigate, and there are plenty of resources available to help you get started. In addition, Synup offers a variety of training and support resources to help you get the most out of the platform. This includes online tutorials, webinars, and live chat support. **What do you dislike about Synup?** Some recruitment consultants may find that Synup's current targeting options are not granular enough for their specific needs. For instance, the ability to target candidates based on specific skills, certifications, or experience levels would be beneficial for those seeking highly specialized talent. **What problems is Synup solving and how is that benefiting you?** Synup's comprehensive suite of tools can help recruitment consultants reach a wider pool of potential candidates, including those who are not actively searching for jobs. The platform's demographic and firmographic targeting tools allow consultants to identify candidates who are a good fit for their open positions, while its social media management tools make it easy to engage with potential candidates and build relationships. Synup's demographic and firmographic targeting tools can help the agency identify potential candidates who have the relevant skills and experience. ### 7. Synup is like an assistant; a must-have for those serious about their online presence! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Synup?** Synup has been a game-changer solution for me. It offers a seamless solution with social media management, review management, and listing management all in one place. What's great is how user-friendly it is, making the ease of implementation a breeze! Even the most tech-averse person can navigate it. The Synup social feature is a gem, helping me schedule posts, create AI-assisted content, and stay up-to-date with trending hashtags. It's customer support is top-notch, ensuring I have assistance whenever I need it. Plus, it's budget-friendly! If you're looking for an all-in-one solution for online presence management, Synup is the way to go. **What do you dislike about Synup?** For someone new to the platform, there can be a bit of a learning curve. However, once you get the hang of it, the benefits far outweigh the initial challenge. **What problems is Synup solving and how is that benefiting you?** Synup tackles multiple problems for me. It simplifies my social media management, making it a breeze to schedule posts and create engaging content. It also streamlines the way I handle online reviews, allowing me to manage them all in one place. Additionally, Synup's automation features save me time by taking care of routine tasks. This overall convenience and efficiency have significantly benefited me, making my brand's online presence more manageable and our reputation stronger. ### 8. Excellent Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Synup?** Synup is great! It definitely increased our local brand awareness leading to more customers and higher sales. It is super easy to use and fit in my budget. We used it for social media management, review management, and listings management. I strongly recommend it! Can't imagine not having it now that we do as use it every day! **What do you dislike about Synup?** Nothing! Fabulous tool! If I had to name a negative, it would just be that we didn't start using Synup sooner! **What problems is Synup solving and how is that benefiting you?** Having to manually review and respond to online reviews. This has saved us lots of time and money! Now I don't have to visit Google, Yelp, and Facebook individually as I can just respond to them on Synup. Maintaining consistent data across websites for every business location was challenging. Synup unified our presence management across all important listings. Synup helped us convert every store, branch, practitioner & service offering into a marketing opportunity by providing relevant information to customers. increasing visits to our stores, appointment bookings, and improved our business ranking. ### 9. 5 Stars - Exceptional Local Marketing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Chance Maurice N. | Technical Support Engineer - M365, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Synup?** Thank you. I've been using Synup for my business's local marketing needs, and it's been an absolute game-changer. What stands out the most about Synup is its unparalleled user-friendliness and comprehensive features that make managing our online presence a breeze. **What do you dislike about Synup?** Thank you. Synup has proven to be an invaluable tool for our business's local marketing needs, earning a well-deserved 5-star rating. While no platform is perfect, Synup's benefits far outweigh its minor drawbacks. **What problems is Synup solving and how is that benefiting you?** Thank you. The standout feature of Synup is its intuitive integration of tools for local SEO and reputation management. With just a few clicks, I can ensure my business information is accurate and consistent across various online directories, significantly boosting my local search visibility. This streamlined approach to managing online data is a game-changer. ### 10. It has been very good **Rating:** 5.0/5.0 stars **Reviewed by:** Luis M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Synup?** The possibility of using AI. I think it is innovator. **What do you dislike about Synup?** The quantity of images available. If it had more it would be better **What problems is Synup solving and how is that benefiting you?** Creating posts easily. ### 11. Synup makes my business work effortlessly. **Rating:** 5.0/5.0 stars **Reviewed by:** Aryan S. | Video Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Synup?** It's a versatile and all-encompassing tool designed to cater to various business needs. Its user-friendly interface makes learning and navigating it a breeze. Plus, there's an abundance of resources available to guide you through its features. I've come across similar platforms, but none offer the breadth of capabilities that Synup does, especially at such a reasonable price point! **What do you dislike about Synup?** I can't come up with anything at the moment. There are plenty of upcoming additions in development that will further enhance the already impressive value! **What problems is Synup solving and how is that benefiting you?** Discovering directories where businesses aren't listed or have incorrect details, the review monitoring is exceptional, and the technology integrated into Social Media Management is cutting-edge. Consolidating all these tools into a single platform is incredibly efficient and a dream come true for marketers. ### 12. The best software you can get to manage and connect channels **Rating:** 5.0/5.0 stars **Reviewed by:** Juliana S. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Synup?** As a Social Media Manager, I've had the opportunity of working with some tools over the years, and Synup unquestionably stands out as a powerhouse in its field. One of the standout features of Synup is its remarkable ability to manage and optimize listings across a plethora of platforms. Whether your business is listed on Google, Yelp, Facebook, and now with the Social version in many more social media channels. Synup enables seamless consistency in your business information throughout. This not only enhances your business's visibility but also instills trust among customers and makes your life easier to have everything under control in one single place. Review management is another area where Synup excels. The platform enables you to monitor and respond to reviews from various platforms all within the Synup interface. This is pivotal in maintaining a positive brand image and showcasing exceptional customer service. In the realm of social media, Synup offers comprehensive optimization tools. From scheduling and publishing content across multiple social platforms to analyzing post-performance metrics, Synup equips you to tailor strategies and boost audience engagement effectively. **What do you dislike about Synup?** Previously, we had an issue with the time zones scheduling tool, but Roshan helped us to fix it instantly and is now a thing of the past **What problems is Synup solving and how is that benefiting you?** It saves me a lot of time when scheduling posts, and gives me ideas with its AI content generator. It helps me stay on top of reviews in one place. It is easy to use and the whole team is very satisfied. **Official Response from Madeleine Johnson:** > Hey Juliana, Thank you so much for your review! It's great to hear how the team at Woops is loving our social product - especially after being a local customer for so long. If you ever have any issues, don't hesitate to reach out. We're always happy to help! Thanks again, Madeleine @ Synup ### 13. Life made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2023 **What do you like best about Synup?** I like how easy it is to use. Whether it's for social media or review / listing management I love having it all under one platform finally.it helps that I can see and respond to multiple reviews / inquires quickly and from one spot that fits in my budget. **What do you dislike about Synup?** None that I've found yet. There is a lot of avenues I didn't cknsider when moving to this so I am still adding more **What problems is Synup solving and how is that benefiting you?** Synup is really just saving me time and energy for a lot of work, some of which is repetitive. I really want a reputation of being able to respond quickly to issues should they arise and synup consolidates that and helps me give the customer support I desire. It also gives me a ton of tools and analytics for social media generation to see what is (or is not) working along with trend and other resources I am just getting into. **Official Response from Madeleine Johnson:** > Hey, thanks for your kind review! Glad to hear how we've helped improve your workflow and automate your tasks. We can't wait to see what you do with the power of Synup. Cheers, Madeleine @ Synup ### 14. Complete Solution for Online Presence Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Synup?** I've been using Synup for a while, and it's transformed the way we manage our company's online presence. Synup is incredibly user-friendly and fits well within my budget. We primarily use it for social media management, listings management, and review management. In a nutshell, Synup is a must-have for businesses looking for a user-friendly, budget-friendly solution to streamline their online presence. **What do you dislike about Synup?** Absolutely nothing, I'm perfectly satisfied with the product **What problems is Synup solving and how is that benefiting you?** Synup is making my life as a small business owner much easier by tackling the crucial issue of maintaining consistent and accurate business information across various online platforms. With Synup's listings management, I no longer have to worry about customers finding outdated or incorrect details. Additionally, their review management tool helps me keep tabs on customer feedback, enabling me to respond promptly and effectively. This not only boosts my business's online reputation but also fosters greater trust with my customers. Overall, Synup is a game-changer, simplifying online presence management, saving me valuable time, and enhancing my business's credibility and visibility. **Official Response from Madeleine Johnson:** > Hey, Happy to hear you've been loving Synup so far. We love our SMB customers; it's always great to see how a little extra help can make a huge difference in terms of saving time and enhancing productivity. Thank you again for your kind review. Let us know if we can ever help you out with anything! ### 15. Synup is a One Stop Resource! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Synup?** User friendly.Very easy to use, fits well in my budget with options. Mainly use the product for social media management, review management, and listings management. Supperior products on platform. The menus allow for easy implementation and intergration. The platform also has options for customer support to include new AI technolgy. It saves your data for frequency of visits and saves time on next visit. **What do you dislike about Synup?** Nothing very user friendly and customer supported **What problems is Synup solving and how is that benefiting you?** Synup is solving a lot of problems for me. The platform to me is a one stop shop for software. My main use for the platform is media management, review management, and listings management. I would emagine more survices will be added in the future. Very nice to have a platform that keeps all your information and links to other platforms to save a lot of time and energy. **Official Response from Madeleine Johnson:** > Hey, thank you for the great review. I'm happy to hear you've been loving our all-in-one platform - and saving time and money in the process! Please let us know if you ever run into any issues. We're always just one message away! Cheers, Madeleine @ Synup ### 16. Insightful **Rating:** 5.0/5.0 stars **Reviewed by:** Kandi K. | Management , Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2023 **What do you like best about Synup?** Synup is an affordable and easy-to-use online reputation management software that helps businesses improve their online presence.The analytical data is very insightful and I am highly satisfied with the product performance. **What do you dislike about Synup?** Sometimes speed of responses takes a little longer than expected. I assume it just needs some minor tweaking behind the scenes. **What problems is Synup solving and how is that benefiting you?** Synup has helped me manage my business' online reputation by tracking and responding to online reviews, ensuring that my listings are accurate, and managing social media accounts. It also helps my business by saving time and effort by utilizing a single platform to manage all of our online listings. **Official Response from Madeleine Johnson:** > Hey Kandi, Thank you so much for writing us a review! It's great to hear that you've been loving the platform so far for listings and social media management. Please let us know if you ever need any assistance. We're always happy to help! Cheers, Madeleine ### 17. Thanks Synup, You’re a game-changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Synup?** Synup is a lifesaver for me. I started a small business a few months ago which is now booming gloriously! In the beginning, I couldn’t afford to hire multiple resources to help with marketing but all thanks to Synup and its AI-assisted features, we were rocking it on social media & in sales. I highly recommend this marketing automation platform to both small as well as enterprises. Sincerely, A happy customer **What do you dislike about Synup?** None for me, but if it counts: Some might disagree, but I think I might not hire marketing resources anymore. As I’m already educated in the field & on top of that I found this amazing social media management tool that has taken care of almost everything, who would not want to benefit from it? **What problems is Synup solving and how is that benefiting you?** The first problem I faced was having & keeping up with my brand's social media presence. It was like a 1 WOMAN SHOW in the beginning; I used to make the products myself, do photography with the help of a friend, & then create individual posts for all socials, reply to comments, dispatch orders, & cater queries – all by myself. I learned about Synup, & after testing it for a week on a trial basis, I was damn sure I’m going with this one! From brainstorming post designs with a single click to creating themed posts for all socials, SEO optimization, trending hashtags selection, timely engagement with customers & tracking progress I was doing everything on this platform. With the huge help of Synup in maintaining my business online, I’m over the moon as I’ll be launching 3 more stores in different locations! I’m so glad that Synup offers its services for multi-location businesses as well – we’ll be rocking it together! **Official Response from Madeleine Johnson:** > Hey, thank you for your review! It's great to hear we've been able to save you time (and money) in just a few months. We can't wait to see what you achieve as you expand your business and grow your socials even more! If you ever need any assistance, don't hesitate to reach out. We're just a message away! Thanks again, Madeleine @ Synup ### 18. Great Social Media Mgmt Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Synup?** Synup was super easy to use and really easily intergrated with a lot of different platforms, which I thought was pretty neat. I needed a platform that could solve a lot of my social media marketing needs and Synup definitely did that. It was easy to implement with a few other platforms I was currently using. **What do you dislike about Synup?** The user interface was a little bit confusing to use at first. You really need to take your time to figure out where everything was when you first start using Synup. Once you get accustomed to where everything is located, it becomes much easier. **What problems is Synup solving and how is that benefiting you?** I needed a platform that can do a lot of my social media managing and monitoring. Prior, I was using three different platforms to handle my social media. It's a bit time consuming when you're doing everything manual. Synup made it so much easier for me to set up multiple platforms. Also, it was super easy to create captions using their AI function, if you were not interested in creating your own. I thought that was pretty neat to have one platform that can schedule, write, and post everything for you. **Official Response from Madeleine Johnson:** > Hey, thank you for the review! It's always nice to hear how we've helped customers streamline their social media management. I'm so happy that Synup has saved you time and money with our automated posting and AI-assisted content creation! We can't wait to see your continued growth! Thanks again, Madeleine @ Synup ### 19. Ultimate Budget Friendly Social Media Power house **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Synup?** With Synup getting things done has become a lot more easier. Its like a creative assistant whos always there when you need ideas and creative content that too within the Budget. Its an all rounder and with the magic of AI it really make my post shine. The backend work of post creation , scheduling and engagement tracking is done with such simplicity , its such a game changer. And most importantly not to forget how it fits my budget. **What do you dislike about Synup?** Synup is like a full stocked pantry and it takes a moment to locate the exact treat you need. However the abundance of features can be overwhelming and its soo much more fascinating to uncover these hidden treasure. **What problems is Synup solving and how is that benefiting you?** Synup is my social media ally, It effortlessly solves the complexities of brand management / social media management across multiple locations.The AI assistant feature has streamlined the work process and instill the creativity in me. The features like posting on multiple social media networks, AI assisted content genegation and posting has helped in far reach of the brand and building the social presence of my brand. **Official Response from Madeleine Johnson:** > Hi, thank you for your review! It's great to hear how Synup is helping you and your team manage your social media and brand presence. I'm happy to hear you've been utilizing our AI-powered content generator, too. Don't hesitate to reach out if you ever need any assistance! - Madeleine @ Synup ### 20. Very beneficial for our clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Synup?** We have used multiple methods and services for our local directories and have been very satisfied with Synup. **What do you dislike about Synup?** Synup is always improving the system and adding additional functions and tools. **What problems is Synup solving and how is that benefiting you?** We are creating multiple uniform citations and cleaning up old information for our customers. ### 21. Excellent services! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Synup?** I have been using Synup for a few months now and I am extremely impressed with their services. They offer easy to use dashboard which is user-friendly and provides a comprehensive overview of my online presence. I also appreciate their customer service team, who are always available to answer any questions I have. **What do you dislike about Synup?** I didn't find any difficulties using their services. **What problems is Synup solving and how is that benefiting you?** Synup is solving the problem of managing and optimizing my online presence across multiple platforms. With Synup, I can easily create, update, and monitor all of my business profiles and content on various websites and social media channels. ### 22. Synup is really impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin N. | Projects Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Synup?** Synup has been a total game changer for our marketing campaigns and has become an essential part of our operations. Its SEO management feature is essential if you're particular about running successful campaigns and want to track your results and data in real time, the numbers reflect what is actually obtainable. I've been able to update a few of our sub-businesses' information on multiple online platforms and the steps required are quite easy to implement. We can also manage our reputation using the added feature to track and respond to reviews from a channel and their support team is efficient. **What do you dislike about Synup?** It's been interesting using the platform to plan and manage SEO campaigns, so there really is nothing to dislike about it yet. **What problems is Synup solving and how is that benefiting you?** Challenges related to seeing and effectively managing online reviews, and optimizing local SEO, saving us time and resources. **Official Response from Madeleine Johnson:** > Hey Benjamin, thanks for your kind review! I'm glad to hear you've been running successful campaigns and enjoying the platform so far. Let us know if you run into any trouble - we're always a message away! Cheers, Madeleine @ Synup ### 23. Synup LBL Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Synup?** User friendly straightforward UI/UX experience. extensive API integration. Flexibility to choose publishers. Ability to do retail or B2B integrations. Overall very well rounded Local Business Listings Platform - easy to use and cost effective. **What do you dislike about Synup?** Could use more streamlined OpenAPI API documentation but it's ona right path **What problems is Synup solving and how is that benefiting you?** B2B LBL Integration ### 24. SYNUP has been a great tool for our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Clifton F. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Synup?** SYNUP is a powerful tool to use to create and automate social media marketing or increase rankings on SEO. It's a system that anyone, whether highly experienced or novice, with limited or no SEO or social media experience. Our small business is now able to create posts easily. SYNUP provides an added AI feature that allows us the option to tap into, and it provides ideas, shows upcoming events posts could be about on a calendar format, suggests hashtags, allows easy editing and is an excellent tool. It's easy to create and revise one post across different social media platforms, use the same post on all platforms, or post only on specific platforms, depending on the post's target audience. We can create and 'schedule' posts for automated postings on future dates, saving staff time and interruptions while keeping a business name in front of the public. SYNUP support has also been excellent. You do not have live support in many software programs, but in SYNUP, you do. What a difference that makes, especially when initially learning a program! Dealing with the same support professional whenever you have a question is terrific. We were surprised that after we were comfortably using the system, our support tech called us to follow up and make a few recommendations for us to consider. That shows how seriously this company takes the success of its customers! No matter the business type, SYNUP helps save time, effort, and money in online marketing. **What do you dislike about Synup?** The initial setup took a little longer than we'd expected, but it was because we were inexperienced in setting up social media accounts. The SYNUP support team patiently and knowledgeably worked with us to set up accounts and then linked the accounts so everything was clicking together and working perfectly. **What problems is Synup solving and how is that benefiting you?** SYNUP has developed a program that allows us to easily automate a stronger social media presence, affordably. **Official Response from Madeleine Johnson:** > Hi Clifton, Thank you so much for your review! We're so glad that you're enjoying using Synup's local and social products. If you ever need any more help, we'd be happy to assist! Thanks again, Madeleine @ Synup ### 25. Unethical business DO NOT USE THEM! Hidden cancelation fee of $3,850 **Rating:** 0.0/5.0 stars **Reviewed by:** Kendra M. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Synup?** This company is very unethical. DO NOT USE THEM. **What do you dislike about Synup?** This company is very unethical. DO NOT USE THEM. It all started out great with THEIR customer service and onboarding, but when I devcided to cancel my monthly subscription of $350 I was told I needed to pay a cancellation fee of $3,850 or I can keep my subscription until the contract is over. I will admit I do not go over contracts as closely as I should, but I do trust the sales person when they tell me I can cancel anytime, By not offering the added information that their is a cancellation fee equal to monthly fee x the contact months, I find that to be extemely unethical. **What problems is Synup solving and how is that benefiting you?** It is not benefiting me **Official Response from Madeleine Johnson:** > Hi Kendra, we're sorry to hear about your experience with our sales team. The terms of the contract should've been made clear to you. I'm sorry again about the miscommunication! We'll be sure to not repeat this mistake with future clients - let us know if there's anything we can do. ### 26. Synup Social has been indispensable to our social media management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Synup?** The AI post generator from Synup accelerates content creation by revive top-performing posts, accounting trends to your brand's voice, and supplying a user-friendly metrics dashboard. It's an excellent tool for swift, efficient publishing with integrated local posting. Easy Implementation with the wonderfull Customer Support is also lovable. The integreation of different platforms at one place and even more than social media accounts can be attached at one time which incease the frequency of use. **What do you dislike about Synup?** Nothing like that so far encountered with me which I dislike in Synup **What problems is Synup solving and how is that benefiting you?** The primary challenges that Synup tackles to businesses are primarily related to managing their online presence and local SEO, and these solutions can be quite beneficial when it relates to managing multiple locations, data and analytics, resources and time, and local SEO optimization. **Official Response from Madeleine Johnson:** > Hey, thanks for your review! We're so glad to hear that you're enjoying our local + social products. Don't hesitate to reach out if you need any assistance with using Synup! Cheers, Madeleine @ Synup ### 27. Truly Able To See My Business Through Different Lenses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Synup?** I like how intuitive and streamlined the interface is. It also gave me the tools I need to address whatever concerns customers have. **What do you dislike about Synup?** I haven't found any issues and the interface was figured out in no time **What problems is Synup solving and how is that benefiting you?** Synup helps me with being seen by the demographic I need and also gives me real time feedback on how effective my marketing strategy is. Its easy to use and has been a pleasant experience. ### 28. Using Synup has helped us to stay organized and see all of our clients in one place. **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Synup?** Synup has very userfriendly dashboards . It makes it easy to see all of our clients' profiles in one place, which helps us to stay organized and offer better services to our clients! **What do you dislike about Synup?** It takes a little while to launch everything and get the ball rolling. This can also highlight areas where things may need work outside of Synup, like Google My Business profiles that are incomplete or missing information. You have to stay on top of the process to actually benefit from using the product. **What problems is Synup solving and how is that benefiting you?** Synup is helping us to get our clients more visibility and it is also providing review tools that will help build trust with their future and potential clients. It is helping us to manage several clients at once with one space to review all their profiles as well. ### 29. Synup enables me to concentrate on my business by handling tasks efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Synup?** Synup is truly a game-changer for brands looking to make their mark in the digital realm. The seamless support it provides feels like having a dedicated partner by your side. With Synup, we've witnessed a remarkable boost in our local brand awareness, a steady stream of new customers, and tangible growth in sales. The platform's user-friendly approach to managing and optimizing business information across digital platforms has made a real difference, enhancing our discoverability and converting potential into actual results. Synup isn't just a service; it's been a genuine ally in our journey towards continuous success. Highly recommended! **What do you dislike about Synup?** Nothing really, It has helped me tremendously and it's been simple to implament into my business, the analytics dashboard is actually my favorite feature. **What problems is Synup solving and how is that benefiting you?** Synup gathers all your online reviews in one spot, making it easy to respond quickly. It saved me time, improved my business's reputation, and let me engage with customers faster. It's like a handy tool that helps you address issues and make things better. ### 30. Simple, Easy to integrate, Economic, Reliable and best in infographics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Synup?** Friendly interface, Extensive compatibility of data and platform integration, Easy implementation, all in one tool to manage my brand's digital marketing interactions and easy social media management are some of the cherries this tool help us with. **What do you dislike about Synup?** Not in specific for now, pretty satisfied with the way Synup is heading to **What problems is Synup solving and how is that benefiting you?** We're finding a big time trouble in finding out one overall platform which can integrate over multiple aspects when it comes to managing social medias interactions and getting insights and Synup helped us well in automating with multi tangent areas like Social Media Management, Social Media Monitoring, Online Reputation Management, Local Listings Management, Local SEO, Multi-Location Marketing Platforms, Store Locator, etc ### 31. Synup is a great addition to your marketing products by white labeling for your company. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Synup?** I like the ease of use and the review generation. **What do you dislike about Synup?** I wish there were more automations so that clients wouldn't need to do as much on their own. **What problems is Synup solving and how is that benefiting you?** Online boost for locations! ### 32. Synup is very useful. **Rating:** 5.0/5.0 stars **Reviewed by:** Ren R. | Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Synup?** I highly recommend synup. It's impressive that their social media tools are easy to navigate and budget-friendly. The centralized dashboard sounds like a great feature for managing online reviews and building customer relationships. Plus, the listings feature seems like a helpful way to boost visibility online without overspending. It's great to know that their support team has been responsive and helpful. **What do you dislike about Synup?** None, this is a great website. I love this website so much! **What problems is Synup solving and how is that benefiting you?** There's alot actually. This is very useful. ### 33. Review of Synup product experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Synup?** First and foremost, the enterprise multi-location management feature has been a game-changer for us. With several branches spread across different regions, keeping our online information accurate and consistent used to be a daunting task. Thanks to Synup, we can now effortlessly manage all our locations from a single platform. The intuitive dashboard provides a comprehensive overview of all our listings, allowing us to update business hours, contact details, and even respond to customer reviews with ease. The time saved by centralizing this process has been invaluable, allowing us to focus more on providing excellent service to our customers. **What do you dislike about Synup?** Honestly, there is not much to dislike about them. We have been working with Synup for over seven years now and they always go above and beyond. **What problems is Synup solving and how is that benefiting you?** - Managing store info for multiple locations - Tracking & responding back to reviews - Getting a view of analytics including revenue and ROI generated from listings - Tracking social media progress ### 34. Onboarding Process **Rating:** 5.0/5.0 stars **Reviewed by:** Sheonna H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Synup?** Their platform is easy to work and navigate. Rahidh Saheer was very informative and helpful in the teaching process on what Synup can do. I was greatful for the help in understanding all aspects it offers and appreciate the time he graced me with to make sure i understood everything that this platform offeres. **What do you dislike about Synup?** I have not worked with this platform long enough yet to have any issues with it so far. **What problems is Synup solving and how is that benefiting you?** Synup will help the company reach all search engines and also all other platforms that has our company information on it so we can update location, business hours or promotions if needed on one platfrom instead of having to search the web for all locations we show up on. ### 35. Solid Product and Team Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Synup?** I really like the easy at which my team can implement new clients into the system and the total integration that they receive once they are listed. The ability to update and know that the they are taken care of. The customer support has been outstanding. I have asked for several custom features and the team has worked to get these accomplished for me to help with various aspects of my specific needs. **What do you dislike about Synup?** Not really have any dislikes. I have had some issues with pay cycles but my client rep worked to get that straight. **What problems is Synup solving and how is that benefiting you?** The ability to handle Listings management and Google Posts **Official Response from Madeleine Johnson:** > Hey, Thank you for your kind review! Glad to hear how Synup has been working out for you so far. We hope to be a part of your business for years to come. Please let us know if there's ever anything we can do to help! Cheers, Madeleine @ Synup ### 36. Best Solution Provider With Amazing Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** HOPE O. | Audit Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Synup?** It's an amazing all in one platform that can do variety of things for businesses. The interface is very easy to navigate,there's a whole lot of amazing discoveries compared to other platforms and the customer support is top notch. I would gladly recommend Synup to other business owners who really wants to be ahead in the business environment. **What do you dislike about Synup?** I haven't discovered any downside so far. **What problems is Synup solving and how is that benefiting you?** Synup makes Social Media Management easier. **Official Response from Raghavendra Sagari:** > Hey Hope, Thrilled to hear your positive experience with Synup! It's indeed an exceptional all-in-one platform, and we couldn't agree more about the user-friendly interface and outstanding customer support. Your recommendation speaks volumes for its effectiveness in staying ahead in the business environment! Thanks again for your support and encouragement. We are just a message away, should you need any assistance ever. Cheers, Raghu @Synup ### 37. Excellent Support - Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Doc P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Synup?** SYNUP is a great help in getting directories synch'd up with Google, responding to reviews and automating posts. They are quick to respond to requests for help. Some of the best live walk-throughs of how to get the most out of a product I have ever had. Wonderful. I give it my complete endorsement and recommendation. **What do you dislike about Synup?** You sign up for the service yearly, so bringing on clients in mid year is challenging. But, it's so much better that Yext that this is not a problem. **What problems is Synup solving and how is that benefiting you?** Helps with getting 50+ directories synchronized with Google, so helps SEO. 2) Makes it easy to respond to Google Reviews, even allowing automation. 3) Great help via Zoom as needed. 4) Easy to drip feel posts to Google. 4) Easy to add new locations. 5) Great help with Synup analytics. 5) Synup admin dashboard is constantly improving and adding new features to help me. ### 38. Very encouraging results! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Synup?** Great user interface and easy to manage all the listings. We had lot of precious time saved by automation of reviews management. Tool helps to accelerate the process of easy management. Customer support team is quick to respond. **What do you dislike about Synup?** Widgets may be improved a little, rest it is working well. **What problems is Synup solving and how is that benefiting you?** Synup is making the process of navigating various websites so easy. Since we started using it, our sales results have gone upwards and in addition, local contents across various digital channels are being maintained efficiently. ### 39. Cost effective way to build citations **Rating:** 5.0/5.0 stars **Reviewed by:** Lulu U. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Synup?** Synup has been great for our agency citation management program. It's easy to use, and the APIs work well. My customer support manager Jana is fantastic. He always replies and always seems to resolve my issues. Overall a great company to work with **What do you dislike about Synup?** Synup has some buggy features but overall works well. **What problems is Synup solving and how is that benefiting you?** Managing citations is all I use the dashboard for. ### 40. Amazing tool !! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela V. | Customer & Partner Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Synup?** Discovering Synup has been a game-changer for our business. This versatile tool has empowered us in various ways – from supercharging our local marketing efforts to improving customer engagement. **What do you dislike about Synup?** Havent meet it before, Its an amazing tool that improves the digital marketing **What problems is Synup solving and how is that benefiting you?** First and foremost, it's an absolute treasure for local marketing. With its comprehensive data and insights, we've been able to fine-tune our advertising strategies to target the right audience at the right place and time. The ability to discover local trends and insights helps us stay one step ahead of the competition. **Official Response from Madeleine Johnson:** > Hi Daniela, Thank you for your kind review! We're always happy to hear about customer success stories like yours. We can't wait to see what you continue to do with the power of Synup! Cheers, Madeleine @ Synup ### 41. Stellar marketing support for Our Social Media Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Synup?** Sunup has been exceptional in managing our social media campaign and brand presence. It has been an essential part of our operations and really accelerated our content creation process through AI post generator. Customer support is top notch and always ready to assist. We are using it frequently to achieve rich dividends. **What do you dislike about Synup?** I could not find any issue while using Synup. Updates are consistent and we are happy to see our platform grow. **What problems is Synup solving and how is that benefiting you?** It provides us new opportunities to drive our listings and expand media presence of our business. **Official Response from Madeleine Johnson:** > Hey there, thank you for your review! Glad to hear you've been loving Synup Social to expand your online presence with smart content suggestions and smart scheduling. Let us know if you ever run into any trouble! Cheers, Madeleine @ Synup ### 42. Synup experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Synup?** Great product, lot of features. You are not tied to the product incase you are using it as a stepping stone to learn about local listing and Google profile management. I liked the team and sales and support team engagement. **What do you dislike about Synup?** The numbers of features are great but they can also be overwhelming which adds to the learning curve of the client. Lot of configurations are hidden and might take time for first time users to dig them out. **What problems is Synup solving and how is that benefiting you?** I'm using it primarily as a repsoitory to manage my local listing and also Google business profiles . ### 43. Definitely recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea W. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Synup?** Seamless job connecting everything so it's easier for you to work and saves you time! **What do you dislike about Synup?** We haven't had any major issues with them—every bug has been solved in a timely manner. **What problems is Synup solving and how is that benefiting you?** - Team productivity - Easier access to our information - Easier analysis of what's going on across the board **Official Response from Madeleine Johnson:** > Hey Andrea, Thank you for your kind review! It's great to hear that you're enjoying the Synup platform. Don't hesitate to reach out if you encounter any other issues in the future - we're just a message away! Thanks again, Madeleine @ Synup ### 44. sing Synup streamlined my business's online presence management. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul John T. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2024 **What do you like best about Synup?** synup is really effective in simplifying local marketing tasks, improving online visibility, and providing comprehensive tools for managing business accros different platforms. **What do you dislike about Synup?** I would like to express concerns about pricing, specific features, or the learning curve associated with the platform. **What problems is Synup solving and how is that benefiting you?** local marketing tasks, and improving online visibility **Official Response from Raghavendra Sagari:** > Hey Paul, Thank you for your positive feedback on Synup's effectiveness in simplifying local marketing tasks and improving online visibility. We're thrilled to hear about the benefits you've experienced. We appreciate you voicing your concerns about pricing, features, and the learning curve. Your feedback is crucial, and we're actively working to address these areas. Please feel free to reach out to our support team with specific details or suggestions, you can write to support@synup.com. Thank you for choosing Synup and being a valued user. Cheers, Raghu @Synup ### 45. Synup trustworthy transformation **Rating:** 5.0/5.0 stars **Reviewed by:** Tousia S. | Virtual Assistant amazon wholesale, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2023 **What do you like best about Synup?** As it is mention synup approached social media management , local listing it really helps us to optimize all of the businesses locations **What do you dislike about Synup?** Less users with great work as Synup is proving a lot of features **What problems is Synup solving and how is that benefiting you?** Synup helped me to optimised local listing management ### 46. The most amazing management tool **Rating:** 5.0/5.0 stars **Reviewed by:** habiba y. | Business Informatics bachelor student at Technische Hochschule Deggendorf(THD), Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2023 **What do you like best about Synup?** It wouldn't be an exaggertion if i said the Synup one of the most amazing tool that managed my social media buiness.It is very affordable and easy to use.They offer an extraordinairy customer support as well.synup has helped my business in terms of organization and implementation. **What do you dislike about Synup?** Nothing to mention that i disliked about synup **What problems is Synup solving and how is that benefiting you?** Helped me to stay prganized and manage customers more efficiently **Official Response from Madeleine Johnson:** > Hey Habiba, Thank you for your kind review! I'm happy to hear you've been managing your socials with ease. We can't wait to see what you accomplish with the power of Synup. Thanks for being part of our community! Cheers, Madeleine @ Synup ### 47. Review from Business Listing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mackenzie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Synup?** It is very user-friendly and easy to navigate. **What do you dislike about Synup?** The reports could be upgraded and sometimes the platform is slow. **What problems is Synup solving and how is that benefiting you?** Syncing our customers on local listings and managing their online information. **Official Response from Madeleine Johnson:** > Hey Mackenzie, Thank you so much for your review! I'm happy to hear you've been enjoying Synup so far - don't hesitate to reach out if you ever have any problems. We can't wait to see what you do with the power of Synup! Cheers, Madeleine @ Synup ### 48. Best Listing , Reputation and social management software **Rating:** 5.0/5.0 stars **Reviewed by:** Silas l. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Synup?** The ability to deliver relevant and trustworthy business content across all locations and media channels in one holistic dashboard. Easy Set up and great customer team **What do you dislike about Synup?** Nothing much to dislike but since we got involved in the beta stage there were some features which needed to be ironed out which have been fixed now . **What problems is Synup solving and how is that benefiting you?** One dashboard to manage your content all channels. **Official Response from Madeleine Johnson:** > Hey Silas, Thank you so much for your kind review! I'm glad to hear you've been enjoying both our local and social products. If you ever have any issues, don't hesitate to reach out! Cheers, Madeleine @ Synup ### 49. COMPANY SENT US TO COLLECTIONS AFTER WE CANCELED **Rating:** 0.0/5.0 stars **Reviewed by:** Cris B. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Synup?** We don't like anything about Synup. They never pick up the phone and are slow to respond. **What do you dislike about Synup?** We don't use Synup. They sent us an invoice online. We responded and asked them to cancel the account. They confirmed the account was canceled, then they sent us to collections for $360. Terrible business practice. **What problems is Synup solving and how is that benefiting you?** None. ### 50. Great product and Super support **Rating:** 4.5/5.0 stars **Reviewed by:** Redion B. | QA Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2023 **What do you like best about Synup?** I have been using Synup for some time and it has helped a lot, it has a great UI and is super easy to use, Results are guaranteeed. Support is on top and always ready to help. **What do you dislike about Synup?** During the time I have used I never had real issues, only few time that I was not able to link my accounts for listing but Support was ready to help and everything was set up fast. **What problems is Synup solving and how is that benefiting you?** I had time managment problems when I did not find the time to list all things manually, so there comes Synup to make my life easilier and results were guaranteed. ## Synup Discussions - [Is this better than BirdEye as far as features go](https://www.g2.com/discussions/24570-is-this-better-than-birdeye-as-far-as-features-go) - 2 comments, 1 upvote - [How do you user Synup most? With Dashboard access or as a One-Time submission service?](https://www.g2.com/discussions/30631-how-do-you-user-synup-most-with-dashboard-access-or-as-a-one-time-submission-service) - 2 comments - [View Synup pricing details and edition comparison](https://www.g2.com/products/synup/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-30+02%3A53%3A11+-0500&secure%5Bsession_id%5D=c9b5a481-1dc0-4fe0-b1f2-2ff79d3635f2&secure%5Btoken%5D=0f48a1ebae69b79a02699fdac1dcce91c547a26d616279b999967f853bc3058e&format=llm_user) ## Synup Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Copilot](https://www.g2.com/products/copilot-software-ltd-copilot/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Gemini](https://www.g2.com/products/google-gemini/reviews) - [Google My Business](https://www.g2.com/products/google-my-business/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) ## Synup Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Business Tools** - Bulk Uploading - CMS Agnostic - CMS Specific - Traffic Analytics - Customer Analytics **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Social Media - Dashboards and Reporting **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Customer Tools** - Location Listing - Product and Category Filters - Mobile Support - Automatic Geolocation **Performance** - Real-Time Updates - Analytics **Integrations** - Social Media - Content Creation - Marketing Automation - Rights Management **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Support** - Onboarding - 24/7 Client Support **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Mobile** - Mobile Optimization **Performance** - UGC Analytics - Lazy-Loading **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **In-House Management** - Team Workflow **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Synup Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,939 reviews) - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,087 reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) - 4.5/5.0 (519 reviews)