Synup Features
Social Management (7)
Social Analytics
As reported in 63 Synup reviews.
Reports on the performance of social media posts and campaigns.
Social Publishing
As reported in 62 Synup reviews.
Allows the creation, management, and scheduling of content to be shared across social media channels.
Campaign Optimization
This feature was mentioned in 60 Synup reviews.
Identifies trends in social media campaigns, such as optimal posting times, to improve performance.
Social Engagement
Based on 61 Synup reviews.
Centrally manages social media content and conversations across multiple social channels.
Social Ads
As reported in 61 Synup reviews.
Provides features for managing and optimizing paid advertisements across social channels.
Campaign Planning
61 reviewers of Synup have provided feedback on this feature.
Allows for categorizing or grouping individual posts to streamline social media marketing campaigns.
Hashtag Capabilites
32 reviewers of Synup have provided feedback on this feature.
Monitor hashtags, their trends, and analytics across all social media platforms
Reports & Dashboards (4)
Report Customizability
Based on 31 Synup reviews.
Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.
Report Exporting
As reported in 32 Synup reviews.
Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
Scalability
As reported in 31 Synup reviews.
Allows marketer to add, track, and measure a multitude of social media accounts.
White Label
As reported in 30 Synup reviews.
Offers a white labeling service for agencies or resellers to customize platform branding.
Social Analytics (7)
Competitor Analysis
Based on 31 Synup reviews.
Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.
Follower Analysis
Based on 31 Synup reviews.
Analyzes and illustrates follower information such as demographics, location, interests, etc.
Post Performance
Based on 31 Synup reviews.
Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.
Paid Campaign Tracking
30 reviewers of Synup have provided feedback on this feature.
Tracks and measures the success of paid advertising initiatives run on social media sites.
Attribution
This feature was mentioned in 30 Synup reviews.
Ties social activity to business results such as leads, conversions, and sales.
Hashtag Analytics
This feature was mentioned in 31 Synup reviews.
Analyzes the performance of hashtags and identifies popular or trending hashtags.
Sentiment Analysis
32 reviewers of Synup have provided feedback on this feature.
Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.
Consumer Intelligence (3)
Customer Feedback
Based on 126 Synup reviews and verified by the G2 Product R&D team.
Provides a forum for customers to give feedback and data storage for company analysis.
Competitive Intelligence
Based on 108 Synup reviews.
Allows users to get real-time information on competitors performance and reputation.
Sentiment Analysis
Based on 110 Synup reviews and verified by the G2 Product R&D team.
Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Reporting (3)
Revenue Reporting
Based on 97 Synup reviews.
Provides tools with enhanced filtering and correlation between revenue and reputation.
Corporate Reporting
Based on 104 Synup reviews and verified by the G2 Product R&D team.
Helps monitor the overall performance of marketing efforts and brand establishment.
Dashboard
Based on 128 Synup reviews and verified by the G2 Product R&D team.
Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (2)
Social Networks Monitoring
Based on 113 Synup reviews and verified by the G2 Product R&D team.
Helps track and monitor social media trends and interactions.
Social Media Management
Based on 114 Synup reviews and verified by the G2 Product R&D team.
Helps manage social messaging and measures the full impact of social campaigns.
In-House Management (1)
Team Workflow
This feature was mentioned in 100 Synup reviews.
Helps establish a workflow that allows team members to communicate effectively and collaboratively.
Business Tools (5)
Bulk Uploading
This feature was mentioned in 53 Synup reviews.
Allows businesses to upload their location information en masse.
CMS Agnostic
Based on 50 Synup reviews.
Product can be used on any content management system.
CMS Specific
This feature was mentioned in 48 Synup reviews.
Product is intended for specific types of content management systems.
Traffic Analytics
As reported in 54 Synup reviews.
Provides analytics concerning traffic to each location.
Customer Analytics
54 reviewers of Synup have provided feedback on this feature.
Provides data on customers and customer behavior based on location.
Customer Tools (4)
Location Listing
This feature was mentioned in 57 Synup reviews.
Allows customers to see a full list of all locations.
Product and Category Filters
As reported in 53 Synup reviews.
Allows customers to filter locations based on products or other categories.
Mobile Support
As reported in 54 Synup reviews.
Map is supported on mobile devices.
Automatic Geolocation
As reported in 55 Synup reviews.
Product can use geolocation to automatically point customers toward the closest location.
Listing Management (4)
Network Directory
Based on 141 Synup reviews and verified by the G2 Product R&D team.
Ability to submit location data to a wide variety of digital services
Data Aggregators
Based on 134 Synup reviews and verified by the G2 Product R&D team.
Ability to submit location data to major aggregators
Duplicate Monitoring
Based on 144 Synup reviews and verified by the G2 Product R&D team.
Consistently monitors search engines and directories and removes duplicate listings
Optimization
Based on 149 Synup reviews and verified by the G2 Product R&D team.
Offers the ability to enhance listings with menus, photos, videos, or other rich data
Performance (4)
Real-Time Updates
Based on 152 Synup reviews and verified by the G2 Product R&D team.
Changes to location data are synced across listings immediately and in real time
Analytics
Based on 154 Synup reviews and verified by the G2 Product R&D team.
Provides data or insights into listing performance and engagement
UGC Analytics
As reported in 40 Synup reviews.
Gives users insights into customer behavior and campagin performance by tracking clicks, views, content metrics, and user sentiments
Lazy-Loading
This feature was mentioned in 43 Synup reviews.
Enables UGC galleries to intelligently load only when they are ready to be used, reducing overall page weight and improving website performance
Local Search Optimization (6)
Rank Tracking
Based on 104 Synup reviews and verified by the G2 Product R&D team.
Monitor and report on ranking in local search results
Online Listings
Based on 116 Synup reviews and verified by the G2 Product R&D team.
Report on local citations and distribute accurate listing data to directories and search engines
Google My Business
Based on 117 Synup reviews and verified by the G2 Product R&D team.
Optimize or automate content for Google My Business
Reputation Management
Based on 115 Synup reviews and verified by the G2 Product R&D team.
Monitor online reviews and brand reputation
Social Media
Based on 105 Synup reviews and verified by the G2 Product R&D team.
Integrate with social media and offer management or automation tools
Dashboards and Reporting
Based on 119 Synup reviews and verified by the G2 Product R&D team.
Provide insights and data visualizations from a comprehensive dashboard
Content & Collaboration (6)
Content Calendar
As reported in 61 Synup reviews.
Enables users to visualize all scheduled social campaigns and content in a timeline or calendar.
Content Library
59 reviewers of Synup have provided feedback on this feature.
Allows users to upload and publish brand content from a shared library.
Shared Inbox
59 reviewers of Synup have provided feedback on this feature.
Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox.
Approval Workflows
59 reviewers of Synup have provided feedback on this feature.
Automates the content approval process to ensure social posts are approved by managers or clients before publishing.
Users and Permissions
As reported in 59 Synup reviews.
Allows administrators to assign permissions for different users or teams to access certain platform features.
Content Creation
59 reviewers of Synup have provided feedback on this feature.
Provides features for creating or editing social media assets.
Visual UGC (4)
Campaign Customization
This feature was mentioned in 41 Synup reviews.
Provides users with tools to rebrand users’ content with creative customizations, themes, promotional elements, etc.
Widget Customization
This feature was mentioned in 42 Synup reviews.
Allows users to customize the UGC widget with their own logo and branding
Widget
This feature was mentioned in 42 Synup reviews.
Allows users to display a UGC gallery on their website
Media Library
This feature was mentioned in 41 Synup reviews.
Gives users a central place to store and manage UGC through folders, tags, etc.
Integrations (4)
Social Media
As reported in 40 Synup reviews.
Integrates with social media platforms to collect customer posts that mention or display a particular brand
Content Creation
This feature was mentioned in 43 Synup reviews.
Integrates with content creation tools to allow users to edit and customize content
Marketing Automation
This feature was mentioned in 42 Synup reviews.
Integrates with marketing automation software to feed content into existing marketing workflows
Rights Management
Based on 41 Synup reviews.
Integrates with social media platforms to allow brands to reach out directly to users to request rights to reuse their content
Support (2)
Onboarding
42 reviewers of Synup have provided feedback on this feature.
Provides personalized onboarding sessions to help brands get started
24/7 Client Support
42 reviewers of Synup have provided feedback on this feature.
Provides 24/7 customer support and technical assistance through different channels like email, chat, call, and video
Generative AI (1)
AI Text Generation
Based on 55 Synup reviews.
Allows users to generate text based on a text prompt.
Agentic AI - Customer Advocacy (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Revenue Operations & Intelligence (RO&I) (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Online Reputation Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Social engagement is the process of communicating and participating with members of an online community. Discover how brands can measure their social engagement and implement best practices for online success.
Content libraries are a huge digital asset in a company’s content creation process. Learn more about content libraries and how they benefit marketing strategies.




