Synup Features
Social Management (7)
Social Analytics
As reported in 63 Synup reviews. Reports on the performance of social media posts and campaigns.
Social Publishing
Based on 62 Synup reviews. Allows the creation, management, and scheduling of content to be shared across social media channels.
Campaign Optimization
Identifies trends in social media campaigns, such as optimal posting times, to improve performance. 60 reviewers of Synup have provided feedback on this feature.
Social Engagement
Centrally manages social media content and conversations across multiple social channels. This feature was mentioned in 61 Synup reviews.
Social Ads
Provides features for managing and optimizing paid advertisements across social channels. This feature was mentioned in 61 Synup reviews.
Campaign Planning
As reported in 61 Synup reviews. Allows for categorizing or grouping individual posts to streamline social media marketing campaigns.
Hashtag Capabilites
Monitor hashtags, their trends, and analytics across all social media platforms This feature was mentioned in 32 Synup reviews.
Reports & Dashboards (4)
Report Customizability
Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. This feature was mentioned in 31 Synup reviews.
Report Exporting
Based on 32 Synup reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
Scalability
Allows marketer to add, track, and measure a multitude of social media accounts. This feature was mentioned in 31 Synup reviews.
White Label
Offers a white labeling service for agencies or resellers to customize platform branding. 30 reviewers of Synup have provided feedback on this feature.
Social Analytics (7)
Competitor Analysis
Based on 31 Synup reviews. Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.
Follower Analysis
Analyzes and illustrates follower information such as demographics, location, interests, etc. This feature was mentioned in 31 Synup reviews.
Post Performance
As reported in 31 Synup reviews. Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.
Paid Campaign Tracking
As reported in 30 Synup reviews. Tracks and measures the success of paid advertising initiatives run on social media sites.
Attribution
As reported in 30 Synup reviews. Ties social activity to business results such as leads, conversions, and sales.
Hashtag Analytics
Analyzes the performance of hashtags and identifies popular or trending hashtags. This feature was mentioned in 31 Synup reviews.
Sentiment Analysis
Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. This feature was mentioned in 32 Synup reviews.
Consumer Intelligence (3)
Customer Feedback
Based on 126 Synup reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis.
Competitive Intelligence
Allows users to get real-time information on competitors performance and reputation. This feature was mentioned in 108 Synup reviews.
Sentiment Analysis
Based on 110 Synup reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Reporting (3)
Revenue Reporting
Based on 97 Synup reviews. Provides tools with enhanced filtering and correlation between revenue and reputation.
Corporate Reporting
Based on 104 Synup reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment.
Dashboard
Based on 128 Synup reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (2)
Social Networks Monitoring
Based on 113 Synup reviews and verified by the G2 Product R&D team. Helps track and monitor social media trends and interactions.
Social Media Management
Based on 114 Synup reviews and verified by the G2 Product R&D team. Helps manage social messaging and measures the full impact of social campaigns.
In-House Management (1)
Team Workflow
Helps establish a workflow that allows team members to communicate effectively and collaboratively. This feature was mentioned in 100 Synup reviews.
Business Tools (5)
Bulk Uploading
Allows businesses to upload their location information en masse. This feature was mentioned in 53 Synup reviews.
CMS Agnostic
As reported in 50 Synup reviews. Product can be used on any content management system.
CMS Specific
As reported in 48 Synup reviews. Product is intended for specific types of content management systems.
Traffic Analytics
Provides analytics concerning traffic to each location. This feature was mentioned in 54 Synup reviews.
Customer Analytics
Provides data on customers and customer behavior based on location. This feature was mentioned in 54 Synup reviews.
Customer Tools (4)
Location Listing
Allows customers to see a full list of all locations. This feature was mentioned in 57 Synup reviews.
Product and Category Filters
As reported in 53 Synup reviews. Allows customers to filter locations based on products or other categories.
Mobile Support
As reported in 54 Synup reviews. Map is supported on mobile devices.
Automatic Geolocation
Product can use geolocation to automatically point customers toward the closest location. 55 reviewers of Synup have provided feedback on this feature.
Listing Management (4)
Network Directory
Based on 141 Synup reviews and verified by the G2 Product R&D team. Ability to submit location data to a wide variety of digital services
Data Aggregators
Based on 134 Synup reviews and verified by the G2 Product R&D team. Ability to submit location data to major aggregators
Duplicate Monitoring
Based on 144 Synup reviews and verified by the G2 Product R&D team. Consistently monitors search engines and directories and removes duplicate listings
Optimization
Based on 149 Synup reviews and verified by the G2 Product R&D team. Offers the ability to enhance listings with menus, photos, videos, or other rich data
Performance (4)
Real-Time Updates
Based on 152 Synup reviews and verified by the G2 Product R&D team. Changes to location data are synced across listings immediately and in real time
Analytics
Based on 154 Synup reviews and verified by the G2 Product R&D team. Provides data or insights into listing performance and engagement
UGC Analytics
Gives users insights into customer behavior and campagin performance by tracking clicks, views, content metrics, and user sentiments This feature was mentioned in 40 Synup reviews.
Lazy-Loading
Enables UGC galleries to intelligently load only when they are ready to be used, reducing overall page weight and improving website performance This feature was mentioned in 43 Synup reviews.
Local Search Optimization (6)
Rank Tracking
Based on 104 Synup reviews and verified by the G2 Product R&D team. Monitor and report on ranking in local search results
Online Listings
Based on 116 Synup reviews and verified by the G2 Product R&D team. Report on local citations and distribute accurate listing data to directories and search engines
Google My Business
Based on 117 Synup reviews and verified by the G2 Product R&D team. Optimize or automate content for Google My Business
Reputation Management
Based on 115 Synup reviews and verified by the G2 Product R&D team. Monitor online reviews and brand reputation
Social Media
Based on 105 Synup reviews and verified by the G2 Product R&D team. Integrate with social media and offer management or automation tools
Dashboards and Reporting
Based on 119 Synup reviews and verified by the G2 Product R&D team. Provide insights and data visualizations from a comprehensive dashboard
Content & Collaboration (6)
Content Calendar
Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. 61 reviewers of Synup have provided feedback on this feature.
Content Library
Allows users to upload and publish brand content from a shared library. 59 reviewers of Synup have provided feedback on this feature.
Shared Inbox
As reported in 59 Synup reviews. Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox.
Approval Workflows
Automates the content approval process to ensure social posts are approved by managers or clients before publishing. 59 reviewers of Synup have provided feedback on this feature.
Users and Permissions
Allows administrators to assign permissions for different users or teams to access certain platform features. 59 reviewers of Synup have provided feedback on this feature.
Content Creation
Provides features for creating or editing social media assets. 59 reviewers of Synup have provided feedback on this feature.
Visual UGC (4)
Campaign Customization
Provides users with tools to rebrand users’ content with creative customizations, themes, promotional elements, etc. This feature was mentioned in 41 Synup reviews.
Widget Customization
Allows users to customize the UGC widget with their own logo and branding This feature was mentioned in 42 Synup reviews.
Widget
Allows users to display a UGC gallery on their website 42 reviewers of Synup have provided feedback on this feature.
Media Library
As reported in 41 Synup reviews. Gives users a central place to store and manage UGC through folders, tags, etc.
Integrations (4)
Social Media
Integrates with social media platforms to collect customer posts that mention or display a particular brand This feature was mentioned in 40 Synup reviews.
Content Creation
As reported in 43 Synup reviews. Integrates with content creation tools to allow users to edit and customize content
Marketing Automation
Integrates with marketing automation software to feed content into existing marketing workflows 42 reviewers of Synup have provided feedback on this feature.
Rights Management
Integrates with social media platforms to allow brands to reach out directly to users to request rights to reuse their content This feature was mentioned in 41 Synup reviews.
Support (2)
Onboarding
Based on 42 Synup reviews. Provides personalized onboarding sessions to help brands get started
24/7 Client Support
As reported in 42 Synup reviews. Provides 24/7 customer support and technical assistance through different channels like email, chat, call, and video
Generative AI (1)
AI Text Generation
Based on 55 Synup reviews. Allows users to generate text based on a text prompt.
Agentic AI - Customer Advocacy (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Revenue Operations & Intelligence (RO&I) (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Online Reputation Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Content libraries are a huge digital asset in a company’s content creation process. Learn more about content libraries and how they benefit marketing strategies.
Social engagement is the process of communicating and participating with members of an online community. Discover how brands can measure their social engagement and implement best practices for online success.





