--- title: Synup Reviews meta\_title: 'Synup Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 315 reviews by the users' company size, role or industry to find out how Synup works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 315 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Local Marketing url: https://www.g2.com/categories/local-marketing --- # Synup Reviews & Product Details Visit Website Synup is a local marketing platform built for agencies and resellers. Agencies use Synup to deliver listings, reputation, and social media management for thousands of client locations, build local SEO into their own products with the Synup API and MCP server, white-label every surface under their own brand, and run agency operations from the same platform they use to deliver client work. It replaces the fragmented stack that agencies typically cobble together to deliver local SEO at scale. Listings Management Sync business information across Google, Apple, Bing, Facebook, and every major listing platform. Bulk edits push across thousands of locations in a single action. Track listings indexing across every platform to confirm each client location is actually live in search, not just submitted. Most listing tools stop at confirming the push. Synup tracks whether the data is indexed and visible to searchers. Reputation Management Monitor reviews across Google, Facebook, and every major review site. Respond using AI-generated drafts that match each client's brand voice. Send review request campaigns over email and SMS to grow review velocity for every client location. Social Media Management Tool Schedule posts across Google Business Profile, Facebook, Instagram, and LinkedIn for hundreds of locations in one workflow. AI generates localized content per location so every post feels native to its market instead of looking like the same campaign copy-pasted everywhere. Local SEO Analytics Track local rankings, GBP performance, and review sentiment for every client location. Reporting runs across the full client portfolio without spreadsheet exports or stitching data between tools. Local SEO Tools API Build local SEO into your own product. Agencies, platforms, and SaaS companies use the Synup API to power listings sync, review management, and GBP automation inside their existing applications. Headless and built to scale across millions of locations. Synup MCP Server Connect Synup to Claude, ChatGPT, and any MCP-compatible AI assistant. Agencies use the MCP server to query listings, pull review data, and manage client locations through conversational AI workflows instead of clicking through dashboards. Included for existing customers. White-Label Everything Every Synup tool, dashboard, and client report can be fully white-labeled under your agency's brand. Custom domains, your logo, your colors, your client-facing experience. Your clients never know Synup is in the stack. Agency Operations Beyond the core local SEO tools, Synup gives agencies a full operating layer to run their business from one platform. Offer essential local SEO tools to all your SMB clients at no extra cost -Forecast churn risk using client health scores and usage patterns -Build a single source of truth for all client information, enriched with AI-powered fields -Capture and enrich leads instantly using AI-powered prospecting tools -Manage sales pipelines with custom stages for marketing services and retainers -Track tasks and deliverables across marketing campaigns -Create and send invoices directly from Synup and automate your billing workflows Synup is the operating system agencies run their local SEO business on. The core tools handle client delivery, the API and MCP server let agencies extend Synup into their own products, and the white-label layer keeps every surface under your brand from the first click to the final invoice. * * * Product Website Synup Seller [Synup](https://www.g2.com/sellers/synup) Discussions [Synup Community](https://www.g2.com/products/synup/discuss) Languages Supported Arabic, German, English, French, Japanese, Portuguese, Spanish Solution Type All-in-One Overview by Niladri Sarkar Show More ## Pricing Pricing provided by Synup. ### Startup Starting at $79.00 5 team members Per Month [ View More Pricing Information ](https://www.g2.com/products/synup/pricing) ## Synup Integrations (6) What do users say about integrations? Verified by Synup [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Copilot ](https://www.g2.com/products/copilot-software-ltd-copilot/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gemini ](https://www.g2.com/products/google-gemini/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews) Show More ![Logan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Logan S.") LS Logan S. Marketing Director & Marketing Strategy Expert - Business Development Specialist Small-Business (50 or fewer emp.) 9/13/2024 "Unfair Charges and Poor Customer Service" 0/5 What do you like best about Synup? SYNUP IS A LOCAL REPUTATION MANAGEMENT SOFTWARE IN THE BETA STAGE Review collected by and hosted on G2.com. What do you dislike about Synup? I had a very disappointing experience with Synup. After using their services for the first quarter of 2024, I realized they weren't necessary for my business needs and canceled my subscription via email in April with Rakesh. To my surprise, I received a charge of $800 in August, four months after canceling my subscription. When I contacted Synup to request a refund, they refused, claiming that I was still under contract. This was incredibly frustrating, especially considering that I had explicitly canceled my subscription. Given that Synup is based in India, it seems they are aware that pursuing legal action would be difficult. I would strongly advise against using their services. I recommend exploring more reputable alternatives like Semrush Local. Review collected by and hosted on G2.com. What problems is Synup solving and how is that benefiting you? ITS OVERPRICED PROGRAM IN THE BETA FACE Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kendra M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kendra M.") KM Kendra M. Project Manager Small-Business (50 or fewer emp.) 8/10/2023 "Unethical business DO NOT USE THEM! Hidden cancelation fee of $3,850" 0/5 What do you like best about Synup? This company is very unethical. DO NOT USE THEM. Review collected by and hosted on G2.com. What do you dislike about Synup? This company is very unethical. DO NOT USE THEM. It all started out great with THEIR customer service and onboarding, but when I devcided to cancel my monthly subscription of $350 I was told I needed to pay a cancellation fee of $3,850 or I can keep my subscription until the contract is over. I will admit I do not go over contracts as closely as I should, but I do trust the sales person when they tell me I can cancel anytime, By not offering the added information that their is a cancellation fee equal to monthly fee x the contact months, I find that to be extemely unethical. Review collected by and hosted on G2.com. What problems is Synup solving and how is that benefiting you? It is not benefiting me Review collected by and hosted on G2.com. Show More Response from Madeleine Johnson of Synup [Editedit](https://www.g2.com/survey_responses/synup-review-8452106/official_response/edit) Hi Kendra, we're sorry to hear about your experience with our sales team. The terms of the contract should've been made clear to you. I'm sorry again about the miscommunication! We'll be sure to not repeat this mistake with future clients - let us know if there's anything we can do. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cris B.") CB Cris B. Managing Partner Small-Business (50 or fewer emp.) 11/10/2023 "COMPANY SENT US TO COLLECTIONS AFTER WE CANCELED" 0/5 What do you like best about Synup? We don't like anything about Synup. They never pick up the phone and are slow to respond. Review collected by and hosted on G2.com. What do you dislike about Synup? We don't use Synup. They sent us an invoice online. We responded and asked them to cancel the account. They confirmed the account was canceled, then they sent us to collections for $360. Terrible business practice. Review collected by and hosted on G2.com. What problems is Synup solving and how is that benefiting you? None. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Zach H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zach H.") ZH Zach H. Director of Digital Marketing Mid-Market (51-1000 emp.) 8/15/2023 "Synup works, but the UI/UX is subpar to the competition" 1/5 What do you like best about Synup? We had consistent listing management and it worked Review collected by and hosted on G2.com. What do you dislike about Synup? Poor UI/UX resulted in a low company wide adoption rate. Review collected by and hosted on G2.com. What problems is Synup solving and how is that benefiting you? Consistant listing management and holistic review of reviews. Review collected by and hosted on G2.com. Show More Response from Madeleine Johnson of Synup [Editedit](https://www.g2.com/survey_responses/synup-review-8480072/official_response/edit) Hi Zach, I'm sorry to hear about your troubles with the interface and user experience. At Synup, we strive to deliver a product that fits seamlessly into your workflow. I'd love to hear more about what didn't work for your team. If you're still interested in using the product, I can direct you to some help desk materials that can facilitate product adoption. Or, we'd be happy to do a company-wide demo to clear up any misunderstandings. Do let me know! I'm sorry again about your negative experience with the user interface. Let me know if there's anything I can do to help! - Madeleine @ Synup Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 8/7/2023 "Not working" 0/5 What do you like best about Synup? Nice UI, but it sucks that you have to blabla Review collected by and hosted on G2.com. What do you dislike about Synup? It doesnt work, It catches all your data and you cannot delete the account. Review collected by and hosted on G2.com. What problems is Synup solving and how is that benefiting you? None beacuase its not working Review collected by and hosted on G2.com. Show More Response from Madeleine Johnson of Synup [Editedit](https://www.g2.com/survey_responses/synup-review-8414984/official_response/edit) Hi, I'm sorry that you had a bad experience with our platform. Could you elaborate on what didn't work for you? Other customers have enjoyed our platform and services, but it seems like you might've hit a snag when setting everything up. We'd love to help! - Madeleine @ Synup Current UserValidated ReviewerSource: In-app ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") EM Verified User in Management Consulting Small-Business (50 or fewer emp.) 11/5/2021 "Complete Scam" 0/5 What do you like best about Synup? Nothing. They do not care about the success of their customers. This is a very shady company. I wish we picked a different vendor for listing management as Synup has cost me tens of thousands of dollars (that didn't translate to value for our clients) and, even worse - hours dealing with their support that only likes to buy time and kick the can down the road. If you run an agency or marketing company, do not use their white-label service. Take it from someone who has used them for years - run, don't walk. We've put over 500 locations on Synup under two different businesses - and I am ashamed to say we have used them as long as we have, as any other citation manager would have served our clients better. We had had instances where the functionality was entirely broken when we brought a client on it, which left a bad first impression and has led to chargebacks in some cases. Support frequently ignores emails. Review collected by and hosted on G2.com. What do you dislike about Synup? They operate with zero transparency and only care about clinging onto every dollar. Synup has improperly billed us in the past for deactivated locations and refused to provide any accounting or itemized invoice, and only offered a small credit to try to make the issue go away after they acknowledged we were being improperly billed. The review generation tool was completely broken for a while, and support ignored my team when we emailed them about it—this happened on more than one occasion for various issues. I tried to get them with one of my developers to better integrate their service with our company via the API, so business profiles sync with information we collect when we onboard customers. They set us up with a new employee that couldn't answer any of my developer's questions and wrote down over 20 questions we had that he was going to follow up with answers. After the call, I never heard from him again. Of course, I still accrued expenses for this meeting and having the developer work on the project, even though Synup wasted everyone's time and my money. Go with a legitimate company. Synup overpromises and fails to deliver. When you reach out to support, if they don't completely ignore you, it takes days of going back and forth to fix something that should have worked correctly in the first place. Every single one of my requests to figure out how to export leads to my CRM has been ignored. I was promised a refund of my last payment of $2,500 for us to part ways (after paying them tens of thousands of dollars), and they failed to follow through and are ignoring my emails. Wouldnt be surprised to see them go out of business soon. Review collected by and hosted on G2.com. What problems is Synup solving and how is that benefiting you? I have used them for managing local listings for clients; Synup has caused more trouble than anything. They don't care about delivering value - only doing the minimum to justify their invoices. Review collected by and hosted on G2.com. Show More 5/5/2022 Current UserValidated ReviewerSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 8/7/2020 "Awful. Go with anybody else. Yext is a good choice." 0/5 What do you like best about Synup? Horrible customer service. Very heavy accent and difficult to understand and very slow to get back to you. Just awful. Review collected by and hosted on G2.com. What do you dislike about Synup? Everything. Not a single good thing to say about this company. Review collected by and hosted on G2.com. Recommendations to others considering Synup: Just the invoicing/ billing. Review collected by and hosted on G2.com. What problems is Synup solving and how is that benefiting you? Well, as far as claiming SERPs that is what you do. I don't like it when I'm bombarded in my in box with either month end analytics or multiple emails for a single review. You need to work on a better, more streamlined method for that. Set up an account on your end and add some fake accounts just so you can put yourself in our shoes. Review collected by and hosted on G2.com. Show More 2/7/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/1/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "They never cancel the subscription, charging unnecessary" 0/5 What do you like best about Synup? Nothing as such, its good for nothing. Not recommended Review collected by and hosted on G2.com. What do you dislike about Synup? Subscription model, they charge on the basis of contract. After continuous conversation, they also mention if you cancel the subscription or not pay they will sue you. Also today September they have charged again its whole 12 months completed and we have paid synup $900 Till date and today its $975. They actually fraud, they not respects clients money. Review collected by and hosted on G2.com. Recommendations to others considering Synup: May be synup could be could but its of no use if not used so why to pay for which is of no use, we tried lot many time asking to cancel our contract and subscription but they are not replying nor giving our money back. Its looks scam they are doing just trying to the clients and making a contract signed and looting them. Review collected by and hosted on G2.com. What problems is Synup solving and how is that benefiting you? Subscription cancel, Tried many times sending them mails to cancel the subscription but they are ignoring our mails. In starting when they want have close the deal they tried connecting in many ways but after deal completed they dont answer and they are not canceling my subscription. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/30/2020 "I can not recommend a service that owns your citations. YOU do not own them" 1/5 What do you like best about Synup? Integration with Google My Business setup Review collected by and hosted on G2.com. What do you dislike about Synup? I can not recommend a service that owns your citations. They do not disclose this upfront. When you try to cancel based on this information - they enforce their ONE YEAR agreement. They must do this because they have unsatisfied custmers They are not helpful - I would use a local service that lets you own your citations and is month to month. Review collected by and hosted on G2.com. Recommendations to others considering Synup: Take a look at BrightLocal.com UK based - month-to-month (no-contract) and you own the listings and are not held, hostage Review collected by and hosted on G2.com. What problems is Synup solving and how is that benefiting you? Trying to sell local SEO services to clients. Synup got me started - then we discovered the fact they own the citations, not the clients. Review collected by and hosted on G2.com. Show More 6/19/2020 Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/5/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Horrible System That Does Not Work At All" 0/5 What do you like best about Synup? There is absolutely Nothing about this platform that is good! Review collected by and hosted on G2.com. What do you dislike about Synup? BUYER BEWARE: My agency signed up for the synup platform. Tried to cancel 5 different times, then they slap me with a cancellation penalty of $300. This system never worked and ever did anything for any business I ever put in their platform. It is a very generic platform that does absolutely nothing for your business. Please do your research before getting ripped off by this company. Review collected by and hosted on G2.com. Recommendations to others considering Synup: no way. the worst ever. Customer service is horrible, the program is horrible. Much better solutions........................................................ Review collected by and hosted on G2.com. What problems is Synup solving and how is that benefiting you? There are NO Benefits of having Synup! It was a complete waste of time and money Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Synup? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Synup ](https://www.g2.com/products/synup/discussions/new) ![Jay M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay M.") JM Jay Miller • Last activity over 3 years ago Is this better than BirdEye as far as features go 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/24570-is-this-better-than-birdeye-as-far-as-features-go) GU Guest User What is Synup used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-synup-used-for) [ View all Discussions ](https://www.g2.com/products/synup/discuss) ## Pricing Options Pricing provided by Synup. ### Startup Starting at $79.00 5 team members Per Month ### Scale Starting at $799.00 50 team members Per Month ### Agency Starting at $199.00 10 team members Per Month [ View More Pricing Information ](https://www.g2.com/products/synup/pricing) Synup Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5246d5413aefc69f3ef529bf80feed27/yext.jpg "Product Avatar Image") Yext 4.4/5(1,124) [ Compare Now ](https://www.g2.com/compare/synup-vs-yext) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5(4,203) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-synup) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d18249c711c0d304ca5d36a67d3149/sendible.png "Product Avatar Image") Sendible 4.5/5(905) [ Compare Now ](https://www.g2.com/compare/sendible-vs-synup) ##### ##### Synup Features Consumer Intelligence Customer Feedback Sentiment Analysis Reporting Dashboard Media Monitoring Social Networks Monitoring Social Media Management Listing Management Network Directory Data Aggregators Duplicate Monitoring [ View More Features ](https://www.g2.com/products/synup/features) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Yext](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yext") Yext 4.4/5(1,124) ](https://www.g2.com/products/yext/reviews) [ ![Vendasta AI Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vendasta AI Platform") Vendasta AI Platform 4.5/5(540) ](https://www.g2.com/products/vendasta-ai-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/synup/competitors/alternatives) ##### Categories on G2 [Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Suites](https://www.g2.com/categories/social-media-suites) [Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Suites](https://www.g2.com/categories/social-media-suites)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Local SEO](https://www.g2.com/categories/local-seo)[Local Listing Management](https://www.g2.com/categories/local-listing-management)[Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms)[Customer Advocacy](https://www.g2.com/categories/customer-advocacy)[Store Locator](https://www.g2.com/categories/store-locator)[User-Generated Content](https://www.g2.com/categories/user-generated-content-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best RMM software for small business](https://www.g2.com/discussions/what-s-the-best-rmm-software-for-small-businesses)[What's the best portable USB bootable drive cloning utility that runs without installing on the PC?](https://www.g2.com/discussions/what-s-the-best-portable-usb-bootable-drive-cloning-utility-that-runs-without-installing-on-the-pc)[Diabolocom vs PCIPal: which contact center payments platform is better for straightforward phone-based payment collection?](https://www.g2.com/discussions/diabolocom-vs-pcipal-which-contact-center-payments-platform-is-better-for-straightforward-phone-based-payment-collection) [What approaches do technology review platforms use to identify and prevent fake or vendor-influenced reviews?](https://www.g2.com/discussions/what-approaches-do-technology-review-platforms-use-to-identify-and-prevent-fake-or-vendor-influenced-reviews)[Where can I find the best CMMS app for contractors](https://www.g2.com/discussions/where-can-i-find-the-best-cmms-app-for-contractors)[Pros and Cons Details](https://www.g2.com/products/synup/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)