--- title: Synup Reviews meta_title: 'Synup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 316 reviews by the users' company size, role or industry to find out how Synup works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 316 scale: '5' date_modified: '2026-08-11' parent_category: name: Local Marketing url: https://www.g2.com/categories/local-marketing --- # Synup Reviews **Vendor:** Synup **Category:** [Local Listing Management Software](https://www.g2.com/categories/local-listing-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 316 ## About Synup Synup is a local marketing platform built for agencies and resellers. Agencies use Synup to deliver listings, reputation, and social media management for thousands of client locations, build local SEO into their own products with the Synup API and MCP server, white-label every surface under their own brand, and run agency operations from the same platform they use to deliver client work. It replaces the fragmented stack that agencies typically cobble together to deliver local SEO at scale. Listings Management Sync business information across Google, Apple, Bing, Facebook, and every major listing platform. Bulk edits push across thousands of locations in a single action. Track listings indexing across every platform to confirm each client location is actually live in search, not just submitted. Most listing tools stop at confirming the push. Synup tracks whether the data is indexed and visible to searchers. Reputation Management Monitor reviews across Google, Facebook, and every major review site. Respond using AI-generated drafts that match each client's brand voice. Send review request campaigns over email and SMS to grow review velocity for every client location. Social Media Management Tool Schedule posts across Google Business Profile, Facebook, Instagram, and LinkedIn for hundreds of locations in one workflow. AI generates localized content per location so every post feels native to its market instead of looking like the same campaign copy-pasted everywhere. Local SEO Analytics Track local rankings, GBP performance, and review sentiment for every client location. Reporting runs across the full client portfolio without spreadsheet exports or stitching data between tools. Local SEO Tools API Build local SEO into your own product. Agencies, platforms, and SaaS companies use the Synup API to power listings sync, review management, and GBP automation inside their existing applications. Headless and built to scale across millions of locations. Synup MCP Server Connect Synup to Claude, ChatGPT, and any MCP-compatible AI assistant. Agencies use the MCP server to query listings, pull review data, and manage client locations through conversational AI workflows instead of clicking through dashboards. Included for existing customers. White-Label Everything Every Synup tool, dashboard, and client report can be fully white-labeled under your agency's brand. Custom domains, your logo, your colors, your client-facing experience. Your clients never know Synup is in the stack. Agency Operations Beyond the core local SEO tools, Synup gives agencies a full operating layer to run their business from one platform. Offer essential local SEO tools to all your SMB clients at no extra cost -Forecast churn risk using client health scores and usage patterns -Build a single source of truth for all client information, enriched with AI-powered fields -Capture and enrich leads instantly using AI-powered prospecting tools -Manage sales pipelines with custom stages for marketing services and retainers -Track tasks and deliverables across marketing campaigns -Create and send invoices directly from Synup and automate your billing workflows Synup is the operating system agencies run their local SEO business on. The core tools handle client delivery, the API and MCP server let agencies extend Synup into their own products, and the white-label layer keeps every surface under your brand from the first click to the final invoice. ## Synup Pros & Cons **What users like:** - Users find Synup to be an **easy-to-use platform** that streamlines review management and enhances online presence effortlessly. (90 reviews) - Users appreciate the **helpfulness** of Synup in managing reviews and enhancing online visibility for their businesses. (63 reviews) - Users value Synup for its **efficient review management** that enhances online presence and saves valuable time. (60 reviews) - Users praise Synup's **responsive customer support** , highlighting their effectiveness and helpfulness in managing online listings and reviews. (59 reviews) - Users appreciate the **centralized management** of Synup, benefiting from responsive support and effective multi-location tools. (50 reviews) - Users value the **convenience** of Synup for managing social media, local listings, and enhancing outreach effortlessly. (50 reviews) - Efficiency (46 reviews) - Social Media Management (45 reviews) - Features (42 reviews) - Time-saving (42 reviews) **What users dislike:** - Users face a **steep learning curve** when starting with Synup, despite helpful tutorials and support from the team. (16 reviews) - Users note **feature limitations** in Synup, including unclear pricing and insufficient customization for specific needs. (12 reviews) - Users face a **difficult learning curve** with Synup, as the interface can be confusing at first. (11 reviews) - Users find that **improvement is needed** in scheduling and update processes within Synup, impacting overall user experience. (9 reviews) - Users experience a **lack of features** in Synup, especially regarding social media tools and targeting options. (9 reviews) - Learning Difficulty (9 reviews) - Limited Features (7 reviews) - Not User-Friendly (7 reviews) - Social Media Integration (7 reviews) - Update Issues (7 reviews) ## Synup Reviews ### 1. Unfair Charges and Poor Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Logan S. | Marketing Director & Marketing Strategy Expert - Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Synup?** SYNUP IS A LOCAL REPUTATION MANAGEMENT SOFTWARE IN THE BETA STAGE **What do you dislike about Synup?** I had a very disappointing experience with Synup. After using their services for the first quarter of 2024, I realized they weren't necessary for my business needs and canceled my subscription via email in April with Rakesh. To my surprise, I received a charge of $800 in August, four months after canceling my subscription. When I contacted Synup to request a refund, they refused, claiming that I was still under contract. This was incredibly frustrating, especially considering that I had explicitly canceled my subscription. Given that Synup is based in India, it seems they are aware that pursuing legal action would be difficult. I would strongly advise against using their services. I recommend exploring more reputable alternatives like Semrush Local. **What problems is Synup solving and how is that benefiting you?** ITS OVERPRICED PROGRAM IN THE BETA FACE ### 2. Unethical business DO NOT USE THEM! Hidden cancelation fee of $3,850 **Rating:** 0.0/5.0 stars **Reviewed by:** Kendra M. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Synup?** This company is very unethical. DO NOT USE THEM. **What do you dislike about Synup?** This company is very unethical. DO NOT USE THEM. It all started out great with THEIR customer service and onboarding, but when I devcided to cancel my monthly subscription of $350 I was told I needed to pay a cancellation fee of $3,850 or I can keep my subscription until the contract is over. I will admit I do not go over contracts as closely as I should, but I do trust the sales person when they tell me I can cancel anytime, By not offering the added information that their is a cancellation fee equal to monthly fee x the contact months, I find that to be extemely unethical. **What problems is Synup solving and how is that benefiting you?** It is not benefiting me **Official Response from Madeleine Johnson:** > Hi Kendra, we're sorry to hear about your experience with our sales team. The terms of the contract should've been made clear to you. I'm sorry again about the miscommunication! We'll be sure to not repeat this mistake with future clients - let us know if there's anything we can do. ### 3. COMPANY SENT US TO COLLECTIONS AFTER WE CANCELED **Rating:** 0.0/5.0 stars **Reviewed by:** Cris B. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Synup?** We don't like anything about Synup. They never pick up the phone and are slow to respond. **What do you dislike about Synup?** We don't use Synup. They sent us an invoice online. We responded and asked them to cancel the account. They confirmed the account was canceled, then they sent us to collections for $360. Terrible business practice. **What problems is Synup solving and how is that benefiting you?** None. ### 4. Synup works, but the UI/UX is subpar to the competition **Rating:** 1.0/5.0 stars **Reviewed by:** Zach H. | Director of Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Synup?** We had consistent listing management and it worked **What do you dislike about Synup?** Poor UI/UX resulted in a low company wide adoption rate. **What problems is Synup solving and how is that benefiting you?** Consistant listing management and holistic review of reviews. **Official Response from Madeleine Johnson:** > Hi Zach, I'm sorry to hear about your troubles with the interface and user experience. At Synup, we strive to deliver a product that fits seamlessly into your workflow. I'd love to hear more about what didn't work for your team. If you're still interested in using the product, I can direct you to some help desk materials that can facilitate product adoption. Or, we'd be happy to do a company-wide demo to clear up any misunderstandings. Do let me know! I'm sorry again about your negative experience with the user interface. Let me know if there's anything I can do to help! - Madeleine @ Synup ### 5. Not working **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Synup?** Nice UI, but it sucks that you have to blabla **What do you dislike about Synup?** It doesnt work, It catches all your data and you cannot delete the account. **What problems is Synup solving and how is that benefiting you?** None beacuase its not working **Official Response from Madeleine Johnson:** > Hi, I'm sorry that you had a bad experience with our platform. Could you elaborate on what didn't work for you? Other customers have enjoyed our platform and services, but it seems like you might've hit a snag when setting everything up. We'd love to help! - Madeleine @ Synup ### 6. Complete Scam **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Synup?** Nothing. They do not care about the success of their customers. This is a very shady company. I wish we picked a different vendor for listing management as Synup has cost me tens of thousands of dollars (that didn't translate to value for our clients) and, even worse - hours dealing with their support that only likes to buy time and kick the can down the road. If you run an agency or marketing company, do not use their white-label service. Take it from someone who has used them for years - run, don't walk. We've put over 500 locations on Synup under two different businesses - and I am ashamed to say we have used them as long as we have, as any other citation manager would have served our clients better. We had had instances where the functionality was entirely broken when we brought a client on it, which left a bad first impression and has led to chargebacks in some cases. Support frequently ignores emails. **What do you dislike about Synup?** They operate with zero transparency and only care about clinging onto every dollar. Synup has improperly billed us in the past for deactivated locations and refused to provide any accounting or itemized invoice, and only offered a small credit to try to make the issue go away after they acknowledged we were being improperly billed. The review generation tool was completely broken for a while, and support ignored my team when we emailed them about it—this happened on more than one occasion for various issues. I tried to get them with one of my developers to better integrate their service with our company via the API, so business profiles sync with information we collect when we onboard customers. They set us up with a new employee that couldn't answer any of my developer's questions and wrote down over 20 questions we had that he was going to follow up with answers. After the call, I never heard from him again. Of course, I still accrued expenses for this meeting and having the developer work on the project, even though Synup wasted everyone's time and my money. Go with a legitimate company. Synup overpromises and fails to deliver. When you reach out to support, if they don't completely ignore you, it takes days of going back and forth to fix something that should have worked correctly in the first place. Every single one of my requests to figure out how to export leads to my CRM has been ignored. I was promised a refund of my last payment of $2,500 for us to part ways (after paying them tens of thousands of dollars), and they failed to follow through and are ignoring my emails. Wouldnt be surprised to see them go out of business soon. **What problems is Synup solving and how is that benefiting you?** I have used them for managing local listings for clients; Synup has caused more trouble than anything. They don't care about delivering value - only doing the minimum to justify their invoices. ### 7. Awful. Go with anybody else. Yext is a good choice. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2020 **What do you like best about Synup?** Horrible customer service. Very heavy accent and difficult to understand and very slow to get back to you. Just awful. **What do you dislike about Synup?** Everything. Not a single good thing to say about this company. **Recommendations to others considering Synup:** Just the invoicing/ billing. **What problems is Synup solving and how is that benefiting you?** Well, as far as claiming SERPs that is what you do. I don't like it when I'm bombarded in my in box with either month end analytics or multiple emails for a single review. You need to work on a better, more streamlined method for that. Set up an account on your end and add some fake accounts just so you can put yourself in our shoes. ### 8. They never cancel the subscription, charging unnecessary **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Synup?** Nothing as such, its good for nothing. Not recommended **What do you dislike about Synup?** Subscription model, they charge on the basis of contract. After continuous conversation, they also mention if you cancel the subscription or not pay they will sue you. Also today September they have charged again its whole 12 months completed and we have paid synup $900 Till date and today its $975. They actually fraud, they not respects clients money. **Recommendations to others considering Synup:** May be synup could be could but its of no use if not used so why to pay for which is of no use, we tried lot many time asking to cancel our contract and subscription but they are not replying nor giving our money back. Its looks scam they are doing just trying to the clients and making a contract signed and looting them. **What problems is Synup solving and how is that benefiting you?** Subscription cancel, Tried many times sending them mails to cancel the subscription but they are ignoring our mails. In starting when they want have close the deal they tried connecting in many ways but after deal completed they dont answer and they are not canceling my subscription. ### 9. I can not recommend a service that owns your citations. YOU do not own them **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2020 **What do you like best about Synup?** Integration with Google My Business setup **What do you dislike about Synup?** I can not recommend a service that owns your citations. They do not disclose this upfront. When you try to cancel based on this information - they enforce their ONE YEAR agreement. They must do this because they have unsatisfied custmers They are not helpful - I would use a local service that lets you own your citations and is month to month. **Recommendations to others considering Synup:** Take a look at BrightLocal.com UK based - month-to-month (no-contract) and you own the listings and are not held, hostage **What problems is Synup solving and how is that benefiting you?** Trying to sell local SEO services to clients. Synup got me started - then we discovered the fact they own the citations, not the clients. ### 10. Horrible System That Does Not Work At All **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2020 **What do you like best about Synup?** There is absolutely Nothing about this platform that is good! **What do you dislike about Synup?** BUYER BEWARE: My agency signed up for the synup platform. Tried to cancel 5 different times, then they slap me with a cancellation penalty of $300. This system never worked and ever did anything for any business I ever put in their platform. It is a very generic platform that does absolutely nothing for your business. Please do your research before getting ripped off by this company. **Recommendations to others considering Synup:** no way. the worst ever. Customer service is horrible, the program is horrible. Much better solutions........................................................ **What problems is Synup solving and how is that benefiting you?** There are NO Benefits of having Synup! It was a complete waste of time and money ### 11. Low quality product and terrible customer service and liars **Rating:** 0.0/5.0 stars **Reviewed by:** Cole T. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2019 **What do you like best about Synup?** Nothing really. It will put you on some directories. Got a pitch and decided to try it out just to assess. Everyone else I've found in the market is better though. Leaving this review because of their cancellation practices. **What do you dislike about Synup?** First, most of the directories they submit you to are worthless. They don't submit you to any of the 4 major data platforms. They lied on the pitch that they have a list of hundreds of other directories that they monitor and track while you manually submit information. Thought this could be useful for businesses with a lower budget that can take some time here and there to manually build citations. After purchasing you see that this is not true and you have to purchase the listings. Would rather just use BrightLocal or WhiteSpark. Most of the stuff listed on those additional listing were useless directories anyways. The biggest issue is their cancellation process. I was pitched that this was month to month and to cancel anytime. This is a lie. There is nowhere to cancel in the account. You have to send a request for it to be cancelled. I've seen this before so that alone is not too bad. I waited and got a response that they are not cancelling but want to talk to me about why I want to cancel. I HATE THIS TYPE OF BUSINESS PRACTICE. It is pathetic and desperate. I told them if they cancel I'll discuss but I want my account closed and confirmation my credit card will not be charged again. I got no response. I called in and the person I talked to said he was powerless to do anything. He told me this was the company policy for cancellations: 1.) You request the cancellation 2.) A person from the account team talks to you about why you want to cancel 3.) The person from the account team REQUESTS that the finance team no charge you anymore I was pitched on a cancel anytime service. Its pathetic that they make me go through multiple steps to cancel and then essentially beg that their financial team doesn't charge. Will be telling everyone about this. DO NOT USE. Also, marked yes as current user just because they still haven't cancelled my account. **Recommendations to others considering Synup:** If you're looking to save money use Moz Local. This is not the right choice, **What problems is Synup solving and how is that benefiting you?** Was looking to test it out as a listing and reputation management tool for low budget companies. I have realized no real benefit that separates them from competitors. If you want to go low budget just use Moz Local. **Official Response from Ashwin Ramesh:** > Cole, We appreciate your feedback and are constantly improving our software to better meet our customer needs and market realities. To address specific concerns you laid out here: - We have our own internal algorithm to identify the value of the publishers that we distribute our content to. We are currently integrated with Google, Bing, Apple & Facebook who control 90% of search traffic combined in most industries - We have made significant improvements to our cancellation process in the past few months and are committed to providing timely refunds in case there is fault on our end. Again, I apologize that you had a bad experience with us and hope you provide us with another opportunity. ### 12. Huge mistake please please keep looking **Rating:** 0.0/5.0 stars **Reviewed by:** Brad H. | account manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Synup?** Honestly nothing all of there tools were very innefective to use, they did nothing more than change on my home screen. **What do you dislike about Synup?** Lets start with the platform its a boring Dashboard that does nothing more than the initial set-up, i paid for this service for a year in advance and not only did they bill our account in the middle of our contract for no reason they took 4 months to resolve the financial issue that they caused, alongside of that i had tremendous issues with customer service up until month 3 when I had to make several threats to get our money back. needless to say in the midst of this I let them know that I would not be staying with them as my contract ended, and guess what they did? Yep, charged me again the week before they returned my money to me that was taken 4 months prior. I can assure you this company does not have their head on a swivel, I am only writing this to help save someone else a headache. **Recommendations to others considering Synup:** Search elsewhere, do not try to save a dollar by choosing them, it will cost you 10 **What problems is Synup solving and how is that benefiting you?** reputation managemnet, and local SEO where my main reasons for utilizing synup **Official Response from Ashwin Ramesh:** > Brad, I'm sorry to hear that you had a bad experience with Synup. We have made changes to our billing process recently to provide timely refunds for customers. Our user interface continues to evolve along with our quality of service and the publisher network. I hope that you provide us another opportunity to win your business and I'm confident that we will provide true business value. ### 13. Nothing, but a pain. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2018 **What do you like best about Synup?** I liked the price, but then their support was terrible. **What do you dislike about Synup?** So far everything has been a nightmare with Synup. You can never get ahold of the right people. Any service change requires at least 36 hours of waiting while the appropriate people are contacted. They do not return your calls. I requested to cancel my contract and they told me I would receive a refund within 10-15 days. Instead, I was billed. I contacted them again and they had no record of my cancellation. **What problems is Synup solving and how is that benefiting you?** So far this software has only created problems for my business. **Official Response from Ashwin Ramesh:** > Hello There, I'm sorry to hear about your negative experience with us. We have made significant improvements to our support and billing policies in the recent past to better service our customers. I hope that we get another opportunity to work with you and guarantee that you will not face any of the issues you did in the past. ## Synup Discussions - [Is this better than BirdEye as far as features go](https://www.g2.com/discussions/24570-is-this-better-than-birdeye-as-far-as-features-go) - 2 comments, 1 upvote - [How do you user Synup most? With Dashboard access or as a One-Time submission service?](https://www.g2.com/discussions/30631-how-do-you-user-synup-most-with-dashboard-access-or-as-a-one-time-submission-service) - 2 comments - [View Synup pricing details and edition comparison](https://www.g2.com/products/synup/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A03%3A22+-0500&secure%5Bsession_id%5D=e13237fd-2a29-4182-8cb8-49c13e495b8d&secure%5Btoken%5D=fee27cbad7b7a3cee23e44828cd908af8881b1255ceaf31fb9e8d59a7fc97279&format=llm_user) ## Synup Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Copilot](https://www.g2.com/products/copilot-software-ltd-copilot/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Gemini](https://www.g2.com/products/google-gemini/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) ## Synup Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Business Tools** - Bulk Uploading - CMS Agnostic - CMS Specific - Traffic Analytics - Customer Analytics - Website Analytics - Reporting/Analytics **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Social Media Integration - Dashboards and Reporting - Web Traffic Reporting - Conversion Tracking - Click Tracking - Pageview Tracking - Content Management - Advertising Management - Campaign Management - Link Management - Listing Management - SEO Management - Reviews Management **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation - Image Library **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Additional Functionality** - AI Copilot - Email Alerts - Customer Segmentation - Multi-Campaign - Email Marketing - Customizable Reports - Social Advertising - Widgets - Reporting & Statistics - API - Generative AI - Campaign Segmentation - Email Templates - Search/Filter - Pre-Approved Content Library - Surveys & Feedback - Customer Advocacy - Data Import/Export - Social Promotion - Employee Advocacy - Activity Dashboard - Alerts/Notifications - Filtering - Real-Time Updates - Social Media Monitoring - Customizable Fields - Customizable Branding - Email Distribution - Nonprofit Advocacy - A/B Testing - Customizable Templates - Content Library - CRM - Gamification - Activity Tracking - Discount Management - Customer Engagement - Campaign Management - Incentive Management - Campaign Analytics - Engagement Tracking - Real-Time Analytics - Customer Accounts - Communication Management - Community Management - Rewards Management - Gift Card Management - Multi-Channel Marketing - User Management - Visual Analytics - Feedback Management - Social Engagement - Event Triggered Actions - Loyalty Program - Campaign Planning - Rewards Program - Advocate Management - Lead Capture - Referral Tracking - Reporting/Analytics - Promotions Management - Pipeline Management - Reference Request Automation - Reminders - Nomination Tracking - Task Scheduling - Calendar Management - Reference Usage Tracking - Audio References - For Sales/Marketing - Workflow Management - Configurable Workflow - Video References - Survey/Poll Management - Program Notices - Contact Management - Lead Management - Customer Activity Tracking - Customer Database - ROI Tracking - Lead Generation - Conversion Tracking - Referral Templates - For Customer Referrals - For Employee Referrals - Lead Engagement - Fraud Detection - Performance Metrics **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Multi-Account Management - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label - Customizable Reports **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis - Competitive Analysis **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Customer Tools** - Location Listing - Product and Category Filters - Mobile Access - Automatic Geolocation - Multi-Location - Customizable Categories - Search/Filter **Performance** - Real-Time Updates - Analytics **Integrations** - Social Media - Content Creation - Multi-Channel Marketing - Rights Management - UGC Request Automation - Influencer Relationship Management - Feedback Management - Contest Management - Campaign Management - Workflow Management - Social Media Integration **Additional Functionality** - Activity Dashboard - Multi-Language - Content Management - Geocoding - Customizable Templates - Lead Capture - Communication Management - Widgets - Automatic Location Detection - API - Duplicate Detection - SEO Management - Product Catalog - Access Controls/Permissions - Categorization/Grouping - Directions - Product Search - Route Optimization - User Management - Data Synchronization - Preview Functionality - Geotargeting - Ratings/Reviews - Data Import/Export - Mapping - Drag & Drop Editor - Real-Time Notifications - AI Copilot - Generative AI - Email Alerts - Event Promotions - Behavior Tracking - Monitoring - Multiple User Accounts - Autocomplete - Distance Calculation - Customizable Fields - White Label - Geographic Maps **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Support** - Onboarding - 24/7 Client Support **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - AI Copilot - Geo Rankings - Landing Pages/Web Forms - Localization Automation - Bounce Rate Analysis - Keyword Research Tools - SEO Audit - Campaign Analytics - Generative AI - Reporting/Analytics - Backlink Monitoring - Trend Analysis - Alerts/Notifications - Multi-Language - Third-Party Integration - Performance Metrics - Competitive Analysis - Multi-Location **Additional Functionality** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Mobile** - Mobile Optimization **Performance** - UGC Analytics - Lazy-Loading **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **Additional Functionality** - Sentiment Analysis - Alerts/Notifications - Mobile Access - Access Controls/Permissions - Collaboration Tools - For Creative Agencies - For eCommerce - ROI Tracking - Post Scheduling - Segmentation - Activity Dashboard - Marketing Calendar - Search/Filter - Hashtag Tracking - Influencer Discovery - AI/Machine Learning - Referral Tracking - Online Payments - Engagement Tracking - Customer Surveys - Ratings/Reviews - Content Delivery - AI Copilot - Personalization - Keyword Tracking - Approval Process Control - UGC Collection - Generative AI - Loyalty Program - Influencer Tracking - Customer Advocacy - Video Editing **In-House Management** - Team Workflow **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking ## Top Synup Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,071 reviews) - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,091 reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) - 4.5/5.0 (534 reviews)